Contract, Full Time
Liverpool
Posted 2 years ago


Job Category : Social Care – Unqualified
Location : The Pride Children’s Centre, Kirkby, L33 5YP, Knowsley Borough Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £17.00

To work as a member of the Family First Service delivering targeted and co-ordinated interventions to families with children 0-18 years displaying a range of complex, interacting needs. These will include effective parenting skills, relationship breakdown, family dynamics; emotional health and well-being, sexual health and self-esteem. Families will be supported to achieve better outcomes including improved school attendance and tackle issues such as truancy and exclusion, reduce risk-taking behaviour including crime, anti-social behaviour and improve employability.

Family First Case Managers will adopt a multi-disciplinary approach to working with families and will have a good working knowledge of services and interventions that are available across the partnership to support families.
Family First Case Managers will undertake holistic, Early Help assessments in partnership with families, and will act in a Lead Professional capacity to personally develop an outcome focused family plan and co-ordinate the delivery and reviews of this plan. This will include personally delivering a range of supportive and practical interventions, co-ordinating the multi-agency Team Around the Family processes through the Signs of Safety/Wellbeing Model and delivering other evidence based programmes and approaches such as parenting programmes, child development, Child Sexual and Criminal Exploitation considering a Contextual Safeguarding approach, and other issue based programmes across the 0-18 age range. Delivery of the family plan may also include the co-ordination of other services interaction with the family and procurement of other relevant, specialist interventions.
Case Managers will assist in the development and delivery of new and innovative prevention and early intervention programmes within Knowsley delivered to young people and parents through individual sessions or in group settings. Case Managers will also be expected to participate in practice improvement activities to support the development of the service and may be asked to lead on thematic activities.

Duties and Responsibilities

This is not a comprehensive list of all the tasks, which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken.

  1. Assertively engage with families utilising all options available to try and ensure that families at level 3 (Complex coordination of support needs) participate in support available to them to meet their needs.
  2. Undertake whole family early help assessments that identify the level of risk in the family and develop and deliver an outcome focussed family plan to address these risks and need. Delivery of the plan may include support of their children through group or individual case work. At all times, case managers will ensure the voice of the child is evident in all aspects of working including assessments and plans regardless of the children’s age or ability.
  3. Act as the lead professional will be the main contact for the family and co-ordinate service delivery from across the Partnership, in line with the family’s plan. This can be as a case holding lead for the service or supplementary, co-working with statutory services such as Children’s Social Care and Youth Offending Services.
  4. Adopt and deliver the agreed processes to supporting families including leading and co-ordinating the Team Around the Family process and undertaking reviews in a timely way as a means to monitor progress against the family’s plan.
  5. Adopt and promote agreed approaches to working with families including a “Think Family” and ‘Signs of Wellbeing’ approach and the adoption of restorative practice in work with clients and colleagues to ensure family needs are not overlooked and family strengths are enhanced to achieve the agreed outcomes. This includes delivery with young people, families and communities in various settings including schools.
  6. To maintain accurate, quality and timely records on the Early Help Module and actively support the audit process and use analysed findings to improve future practice. Ensure that all Family First Service information systems are maintained and updated as policy and procedure dictates.
  7. Provide parenting support directly to parents using both formal and informal parenting programmes either one to one or in group-work. This will also include in-the-home support in implementing change as

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – UnqualifiedLocation : The Pride Children’s Centre, Kirkby, L33 5YP, Knowsley Borough CouncilHours Per Week : 36.00Start Date : Immediate startStart Time : 09:0…

Contract, Full Time
Whitehaven
Posted 2 years ago


Job Category : Manual Labour / General Industrial
Location : Summergrove Halls, University of Central Lancashire
Hours Per Week : 36.25
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £12.12

Job Purpose:
To perform the role of Estates Services & Capital Projects (ESCP) representative at the Westlakes Campus and to act as the primary on-site point of contact for all matters relating to estates and facilities management.

To perform the ‘first responder’ and site coordination role for maintenance issues, emergencies, or incidents on campus and to oversee, supervise and coordinate all estates and facilities management activities on campus to ensure that a suitable and sufficient level of support is provided to all students, staff, and visitors.

Main Duties and Responsibilities:

  1. To ensure the building is ready for business at the start of the day and that it is secure without defects at the close.
  2. To act as the primary point of contact for students, staff, and visitors, in relation to all aspects of estates and facilities management e.g. maintenance, security, cleaning, car parking etc.
  3. To assess and progress requests for services relating to estates and facilities management – escalating to contractors and/or the UCLan Estates Services & Capital Projects management team as necessary.
  4. To act as the primary point of contact for the UCLan management team based off campus for all matters relating to estates and facilities management.
  5. Perform basic maintenance duties such as repairing furniture, fixing broken door handles, replacing broken toilet seats etc.
  6. Perform basic portering and on-site delivery services to support UCLan staff.
  7. Act as the primary point of contact for all incidents, emergencies, and high-risk events on campus – liaising with the local emergency services and the Preston-based Security and Estates Services & Capital Projects managers overseeing security and emergency response etc.
  8. Carry out daily, weekly, and monthly checks, tests, and inspections to ensure compliance with statutory legislation e.g. emergency light tests, fire alarm tests, first aid kits, water outlet flushing.
  9. Oversee and supervise all contractors working on the buildings or infrastructure to ensure they are working safely and operating in accordance with the UCLan Contractor Control Policy.
  10. To act as primary point of contact for the term Facilities Management service contractor in relation to all activities and services performed under that formal contract.
  11. Provide a visible security presence on campus, liaising with local emergency services as well as UCLan Security Managers at the Preston campus and operating in line with existing Security Standard Operating Procedures (SOPs) relevant to the campus.
  12. Oversee the testing of fire alarms and fire evacuation drills on campus – ensuring the safe and controlled evacuation of students, staff, and visitors. To also act as Incident Manager for activations.
  13. To carry out regular internal and external campus housekeeping inspections and dynamic risk assessments to ensure that the campus remains safe, secure, and presented to the highest standard at all times.
  14. Coordinate all estates and facilities management activities to minimise disruption to the student, staff, and visitor experience on campus.
  15. Provide weekly reports to the Preston-based Estates Services & capital Projects management team in relation to estates and facilities management on campus.
  16. Work closely with other UCLan staff located on campus to form an effective team in terms of covering during open hours of the campus and delivery of services in support of students, staff, and visitors to campus.
  17. Provide occasional cover for main UCLan reception
  18. Monitor the condition and utilisation of car parks on campus, through patrolling and controlling the booking of visitor parking spaces and coordinating event parking in accordance with the UCLan Car Parking Policy
  19. Occasionally work outside of, or make adjustments to, the normal shift pattern to support activities/events at Westlakes.
  20. To drive a University vehicle on occasion to support the activities/events at Westlakes
  21. Undertake other duties commensurate with the role and grade and as requested through Estates Services & Capital Projects line management

Job Features

Job CategoryManual Labour

Job Category : Manual Labour / General IndustrialLocation : Summergrove Halls, University of Central LancashireHours Per Week : 36.25Start Date : Immediate StartStart Time : 08:00End Time : 16:00Salar…

Contract, Full Time
Cardiff
Posted 2 years ago


Job Category : Social Care – Qualified
Location : County Hall, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £42

This is an exciting opportunity to lead and shape practice and performance within the Team, whilst developing your risk assessment and management skills. You will support the Team Manager and the Team in delivering the Signs of Safety approach and a high quality service.

What we are looking for from you
Under the guidance of the Team Manager, you will be responsible for your own small sub-Team and will take the lead on staff development and supervision and be responsible for high risk Strategy Meetings, on a rotation basis with the other sub-Team. You will further support the Team Manager with “Ragging” referrals, allocations and authorising Social Worker’s assessments.
You will be expected to work closely with the MASH Partner Agencies and assist the Team Manager in promoting professional, positive and meaningful relationships with them. You will be expected to partake in the development of the Service and partake in Task Force Groups.
MASH is a fast-moving, fast-paced Team that requires experience and confidence in decision making, risk assessment and management and an ability to work on your own initiative under extreme pressures and within timescales, to ensure children and young people are safeguarded and there is no delay in progression to the appropriate statutory or non-statutory services.
Children’s Services promotes flexible working for its staff and all staff are provided with equipment to agile work. As a Principal Social Worker, however, you will be expected to be office based on a rota basis with your counter-part to support and assist the Team Manager.

Additional Information
This post is subject to Disclosure and Barring Service Enhanced checks.

Safeguarding and Child Protection are key priorities for the Council.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : County Hall, Cardiff CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £42 This is an exciting …

Contract, Full Time
Uxbridge
Posted 2 years ago


Job Category : Education (qualified)
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £16.29

The Attendance Support team work with vulnerable children and their families and schools. The service delivers support and challenge to schools and parents around attendance and punctuality, at both a strategic and case work management level. They provide challenge to schools on policy and practice including challenging poor practice to ensure legislative requirements are met. They provide advice to or lead within professional networks to identify contributing factors and plan interventions to address poor attendance.

Poor attendance can be an indicator for higher need families with complex and multiple difficulties involved in or at risk of being involved in crime, antisocial behaviour, disengagement with education and risk of homelessness or edge of care. The Penalty Notice Officer must be able to weigh up evidence from a variety of sources, determine levels of risk, and determine the most appropriate level at which to intervene.
The Penalty Notice Officer is responsible for ensuring that the preparation of legal cases is clearly evidenced and that pursuing legal proceedings is an efficient use of the council’s resources.
The role requires partnership working across the local authority, schools, alternative provision providers and other relevant agencies assisting in their duties to fulfil statutory responsibilities to safeguard pupils and ensure regular attendance in school.
The officer will oversee and coordinate the legal and statutory processes for irregular attendance under S444 Education Act 1996, liaising with Legal Services about court cases for non-attendance, to issue penalty notices and co-ordinate truancy patrols.
The role requires strong administrative skills.
STATUTORY or ROLE SPECIFIC REQUIREMENTS
Full UK driving licence and use of own vehicle DESIRABLE

Prepared to work flexibly to meet the needs of the service, including with other teams within Access to Education Service, as and when required.

Maintain confidentiality at all times.

Willingness to take majority of annual leave during school holidays

EXPERIENCE
(describe)
Experience of paid work directly with families and children and young people experiencing social stress to achieve satisfactory outcomes

Experience of working with schools, Academies, FE and HE providers, training providers and employers in support of young people’s participation

Experience of working in a timely manner to tight deadlines to achieve SMART objectives

Job Features

Job CategoryEducation

Job Category : Education (qualified)Location : London Borough of HillingdonHours Per Week : 36.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £16.29 The Attendance Support te…

Contract, Full Time
Llandrindod Wells, Powys
Posted 2 years ago


Job Category : Professional
Location : Llandrindod Wells County Hall, Powys County Council
IR35 Status : Outside IR35
Hours Per Week : 14.40
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £316.63 per day

This job is for 2 days per week. We’re hoping to attract candidates with experience in Local Authority Housing and/or Environmental Health teams for a temporary project aimed at improving collaborative work within the regions
The role of project coordinator will suit candidates with a background in Housing or Environmental Health. The project officer will be expected to work in an allocated region in England to establish a way for the Private Sector Housing teams to work together in a collaborative way to share intelligence and resources. This project must end in February 2025 and the project officers will be asked to assist with producing an exit strategy or to apply for future funding opportunities. We hope to employ at least one person in each of the 9 regions but will consider employing people in a part time capacity or for a short period eg 3 months. The role involves reaching out to colleagues at team leader and Head of Service level to establish ways to work together with colleagues in neighbouring authorities and across other departments and external stakeholders. The ideal candidate will be a supporter of sharing intelligence and will have creative ideas on how to implement a regional and national structure to help Housing teams become more intelligence led. The candidates can work from home but there will be some travel to meetings within the allocated region and to work with the team to facilitate the sharing of best practice across all regions.

Do you think you’re the right person for the role? Then, demonstrate you meet the following criteria in your application.

Experience
Essential
• Experience of working in a relevant enforcement or intelligence environment
• Will have delivered projects at a local or regional level
• Experience of collaboration between organisations at a local or regional level

Knowledge
Essential
• An understanding of statutory and regulatory controls undertaken by private sector housing and/or Trading Standards & Environmental Health authorities
• An understanding of the Intelligence Operating Model and how it applies to local authority enforcement work

Desirable
• Be aware of the current challenges facing local authorities in the UK

Qualifications and Training
Essential
• Qualification at level 5 or above

Desirable
Project or programme change management
Relevant regulatory qualification

Personal Qualities
Essential
• Shall be honest, reliable and committed
• Show qualities in innovation and determination
• Demonstrate the ability to work in a sensitive and sometimes stressful environment under pressure
• Be creative, dynamic and forward thinking in their approach to work
• Be confident and capable of delivering presentations to a range of audiences

Skills
Essential
• Will have excellent interpersonal and analytical skills
• Competent in the use IT systems, including Microsoft 365 and database applications
• Be a good communicator both orally and in writing
• Ability to work under pressure and to deadlines

Other Requirements
Essential
• Strong commitment to local government and the concept of public service
• Possess a current, valid driving licence and have the ability to travel around the country, including overnight stays
• Ability to maintain confidentiality at all times

Job Features

Job CategoryProfessional

Job Category : ProfessionalLocation : Llandrindod Wells County Hall, Powys County CouncilIR35 Status : Outside IR35Hours Per Week : 14.40Start Date : Immediate startStart Time : 09:00End Time : 17:30S…

Contract, Full Time
Sutton, London
Posted 2 years ago


Job Category : Interims
Location : Sutton Gate, Sutton Housing Partnership
Hours Per Week : 36.00
Start Date :Immediate start
Start Time : 08:00
End Time : 16:00
Salary: £319.36 per day
JOB PURPOSE:

To procure construction related contracts for the Sutton Housing Partnership in a way that complies with all relevant legislation, meets the stated operational business need and provides demonstrable value for money.

To keep abreast of current and future business requirements in the department, so as to plan and prioritise procurement activity in any given area and to procure new contracts that meet business needs.

DESCRIPTION OF DUTIES:
To ensure all procurement activity contracts are documented and details are recorded in the contracts register.
To administer and assist in creating, implementing and maintaining the Contract register. To run reports and disseminate information from the system for managers and our Partners as required.
To assist in highlighting to relevant managers and staff those contracts which are due for renewal or retendering in a timely manner.
To advise and assist managers in the renewal and renegotiation of contracts across the business, assisting with the Sutton Housing Partnership’s Procurement Strategy when required. • To produce Briefs and Specifications of work (using consultants where necessary) on work streams identified for tendering from the planned programme.
To administer tenders (including OJEU tenders) in accordance with the Sutton Housing Partnership’s procedures and legislation. To keep accurate records and audit trails of all tender correspondence. To maintain a register and status report of current tenders and a list of procurement savings.
To provide general assistance and feed into all major procurement across the business at all levels including Executive.
To ensure maximum efficiencies in procurement, liaising with other departments and organisations where appropriate in accordance with Sutton Housing Partnership policies and procedures.
To carry out financial viability and other checks on existing and proposed suppliers/contractors.
To keep abreast of changes in procurement legislation and to notify other members of the Directorate of the impact.
To carry out any other relevant duties consistent with the above as requested by the Head of Service.
To work with the Operational Procurement lead to develop the Directorate’s Procurement Strategy and deliver the annual work plan deriving from the procurement strategy.
To recommend and implement new methods of procurement. • To assist in the introduction of efficiencies for the procurement processes including instigating a new e-procurement system.
To assist in delivery of efficiencies in accordance with our Procurement and VFM strategies. To maximise use of Procurement for Housing and other consortia and frameworks

Skills; Experience and Attitude Essential:
Liaising with internal and external partners, suppliers, consultants and other service providers in a clear manner
Proven experience administering e-procurement, tenders, invoices.
Ability to prioritise and meet deadlines
Good knowledge of Microsoft Office
An understanding of the issues facing local authorities and detailed current knowledge of the UK and EU statutory and regulatory frameworks relating to Social Housing Services.
Knowledge of Investment, Repairs and Maintenance Strategies, Quality and Performance Standards, Specifications, Procedures and Monitoring Formats, Options and Models.
Ability to ensure Value for Money (VFM) and that the organisation will maximise the impact from its resources on Stock Investment and Asset Management.
Ability to communicate effectively with colleagues and external partners.
Ability to use a range of PC and mainframe IT applications as relevant to the work of the team.

Job Features

Job CategoryInterms

Job Category : InterimsLocation : Sutton Gate, Sutton Housing PartnershipHours Per Week : 36.00Start Date :Immediate startStart Time : 08:00End Time : 16:00Salary: £319.36 per dayJOB PURPOSE: To proc…

Contract, Full Time
Flintshire
Posted 2 years ago


Job Category : Building Services & Maintenance
Location : County Offices, Flint House, Church Street, Flint CH6 5BD, Flintshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:00
End Time : 18:00
Salary: £14.41

gas engineer plumbe
JOB PURPOSE

1.1 The Post Holder will be responsible to the Assistant District Maintenance Officer for day to day maintenance, repair works and new build construction of Flintshire housing stock and other Council-owned properties.
KNOWLEDGE AND EXPERIENCE

6.1 Must be apprentice trained and time served and/or hold an appropriate craft qualification, minimum City and Guilds or NVQ Level 3.

6.2 Experience of assessing/inspecting plumbing works and undertaking fault finding and diagnostic work.

6.3 Experience of, and ability to use, the required portable power tools.

6.4 Experience of working as an electrician in a repair/maintenance and contracting environment.

6.5 Knowledge, and experience, of working within all Health and Safety Legislation relevant to the construction industry.

6.6 Experience of working on own initiative and within a team.

6.7 Able to communicate effectively with a diverse range of people.

6.8 Able to complete documentation such as works order forms and timesheets.

6.9 Knowledge of customer care and service delivery procedures.

6.10 Experience of working from ladders and heights up to 12 metres.

6.11 Willing to work overtime in order to complete work as required.

6.12 Must hold a full British Driving Licence.

Education
City and Guilds or NVQ Level 3

Experience
Apprentice Licensed, Time served.
All aspects of Domestic and Commercial plumbing works on Housing and Public Buildings in repairs and maintenance and new installation.
Assessing and inspecting, fault finding work.

Skills
Ability to use Power Tools.
Complete documentation, timesheets and work orders.
Work with ladders and heights up to 12 metres.
Customer Care skills.
Full Driving Licence.

Job Features

Job CategoryBuilding Services & Maintenance

Job Category : Building Services & MaintenanceLocation : County Offices, Flint House, Church Street, Flint CH6 5BD, Flintshire County CouncilHours Per Week : 37.00Start Date : Immediate startStart…


Job Category : Admin & Clerical
Location : Plymouth City Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.80

The ‘One Children’s Service Transformation Programme’ is seeking to deliver stability, improvement and confidence in transforming our Children’s Services Directorate. This is a high priority programme, mandated by the Corporate Management Team, and connected to the ‘A Bright Future Strategy’ where there is a vision that Children and Young People in Plymouth grow up healthy and happy, safe and able to aspire and achieve; living in resilient families and communities, able to take advantage of a broad range of opportunities.

The ‘One Children’s Service Transformation Programme’ has 8 large-scale projects set out to deliver

  • service improvements (improving the performance and quality of our Children’s Social Care, SEND and Vulnerable Learners services)
  • service assurance (reducing demand and managing the costs of children in care placements, home to school transport and special education placements)
  • service modernisation (developing new organisational structures, processes and digital practices)

We are seeking a highly motivated, enthusiastic and aspirational individual to join the programme team as a Project and Programme Support Officer. This is an excellent opportunity to learn about Children’s Services, be involved in project delivery and support the Council on an exciting journey of improving some of our most important services for children and young people.

The successful applicant will provide programme administration support in the management of meetings, project and programme action tracking, developing project documentation, supporting finance tasks e.g. invoicing and overall management of key project and programme logs e.g. risks, issues, dependencies etc.

This is a 37 hour role, 5 days per week.
This is a hybrid role 50% home working 50% office based so would ideally seek a local candidate
No parking is provided at the office site but there is a car park near by

Essential experience
Experience of providing project and programme or Business Support.
 Experience of planning and organising meetings including preparing
agendas/report packs and completing minutes and follow up actions.
 Experience of using Microsoft Computer Software Packages including MS
Project and Excel.
 Use of standard systems, tools and process frameworks.
 Experience of using initiative in solving problems with more senior officers.

Essential skills  Excellent and adaptable IT skills.
Corporate standards
 In accordance with Council policies and guidance on information management and security, it
is your personal responsibility for data protection, client confidentiality and information
governance.
 Act at all times in accordance with appropriate legislation and regulations, codes of practice,
the provisions of the Council’s constitution and its policies and procedures.
 Work within the requirements of the Council’s Health and Safety policy, performance
standards, safe systems of work and procedures.
 Undertake all duties with due regard to the corporate equalities policy and relevant legislation.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : Plymouth City CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £12.80 The ‘One Children’s Service T…

Contract, Full Time
Plymouth
Posted 2 years ago


Job Category : Commercial
Location : Weston Mill Cemetery & Crematorium, Plymouth City Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £12.18

The role holder will provide ceremonial front of house funeral duties which will be of a high quality, customer focused, flexible and with an attention to detail. These duties will include Chapel Door attendant, attending interments, scatterings and linked services.
Role outcomes
 Ceremonial duties to include
receiving the funeral cortege,
family and mourners and usher
into the chapel. This also
includes traffic management.
(50%)
 Members of the public, funeral
directors, clergy, celebrants and
contractors are assisted with
their enquiries and activities.
(30%)
 Sites and buildings are open and
available during operating hours
(5%)
 Audio visual equipment is
checked on a regular basis
throughout the day (5%)
 Chapel, Waiting Room, Toilets
and Book of Remembrance
Rooms are well maintained and
safe for mourners and other
visitors throughout the day. (5%)
 Displaying floral tributes in the
flower viewing area throughout
the day. (5%)
Essential qualifications/ knowledge
Either 2 GCSE’s Grades A* – C (9-4) in English and Maths or equivalent in literacy and numeracy commensurate with the grading of the post.
 Customer service knowledge

Essential experience
Demonstrable experience of working in a sensitive and compassionate service
 Experience of giving information and signposting customers in a sensitive and professional manner on an individual or group basis.
 Experience of providing excellent customer service

Essential skills
Communication skills required to exchange information verbally and ability to signpost customers and tactfully respond to their enquiries and complaints.
 Judgement skills are required for identifying straightforward solutions to simple problems.
Customer care skills are required to deliver an excellent service to customers
 Team working skills and the ability to work together with colleagues to deliver a cohesive, joined-up service to customers.
 Time management skills to prioritise demand appropriately, be punctual and meet deadlines

Job Features

Job CategoryCommercial

Job Category : CommercialLocation : Weston Mill Cemetery & Crematorium, Plymouth City CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:30Salary: £12.18 The…

Contract, Full Time
Cardiff
Posted 2 years ago


Job Category : Social Care – Unqualified
Location : Llandough Hospital, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £15.44
Job Purpose:

⦁ To provide technical support to maintain, develop and manage the administration of the Children’s Services client record system (currently CareFirst; to be Eclipse).
⦁ To identify client record system solutions to operational, performance and information requirements.
⦁ To support and advise on the production of client record system training materials.

Duties and Responsibilities
Job Specific

  1. To assist in the implementation and maintenance of the Children’s Services client record system, including:
    ⦁ Systems administration and maintenance
    ⦁ Systems support and helpdesk
    ⦁ Systems and data auditing
    ⦁ System testing and development
    ⦁ Testing of new and upgraded functionality
  2. To maintain the client record system and liaise with users to ensure data is entered consistently and accurately and to monitor compliance of users to agreed standard practices.
  3. To support the Children’s Services client record system helpdesk, ensuring all calls are responded to within prescribed timescales and that patterns of problems can be detected.
  4. To provide advice, practical support, assistance and expert help and guidance on a one to one basis to end users via the telephone, email and in person to staff in their day to day operation of the client record system. This will include resolving database enquiries and problems in a patient and caring manner.

To provide advice, support and encourage confidence and enthusiasm in staff to

Experience
Experience of using PC applications, including Microsoft Office products in the workplace.

Experience of providing telephone / virtual support to end users.

Knowledge and experience in using a client record system.

Skills and Abilities
Effective communicator in verbal and written form, including use of telephone.

Accuracy / attention to detail.

Ability to prioritise and organise own work.

Competent IT user.

Ability to use own initiative.

Commitment to produce quality work.

Job Features

Job CategoryAdmin / Clerical, Social & Healthcare

Job Category : Social Care – UnqualifiedLocation : Llandough Hospital, Cardiff CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 08:30End Time : 17:00Salary: £15.44Job Purpo…


Job Category : Social Care – Unqualified
Location : Llandough Hospital, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £15.44
Job Purpose:

To deliver training on the client record system to Children’s Services staff and assist in the maintenance of the live / test / train databases.

To ensure that staff and managers at all levels across Children’s Services are provided with the appropriate training as required by the Directorate.

Duties and Responsibilities

Job Specific Requirements

  1. Undertake training to learn the client record system (currently CareFirst; to be Eclipse) and work processes that have been developed to use the applications appropriately.
  2. Deliver high quality training on the client record system to targeted groups throughout Children’s Services.
  3. Undertake the delivery of training through various mediums, e.g. online (Microsoft Teams) / e-learning / face to face with groups and individuals. Group sizes are varied.
  4. Develop training material for e-learning and process mapping using various applications.
  5. Maintain course training material, training plans and processes maps taking into account the introduction of new procedures and/or new equipment / technology.
  6. Be responsible for the maintenance, analysis and reporting of course evaluation returns.

Education and Training
A sound working knowledge of using software within a MS Windows (or similar)

Use of database environments.

Experience / Knowledge
Use of databases.

Skills and Abilities
Able to produce clear and concise written / electronic material.

An effective oral communicator, including an ability to present information to a group in a concise way.
High level of interpersonal skills.

Organisational, time management skills and effective record keeping.

Proven track record of enabling others to achieve their goals.

Willingness to continually develop new ways of working, particularly with new technology and new skills.

Job Features

Job CategoryAdmin / Clerical, Social & Healthcare

Job Category : Social Care – UnqualifiedLocation : Llandough Hospital, Cardiff CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 08:30End Time : 17:00Salary: £15.44Job Purpo…


Job Category : Social Care – Unqualified
Location : Llandough Hospital, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £19.81
Job Purpose:
⦁ To maintain, develop and manage the administration of the Children’s Services client record system (currently CareFirst; to be Eclipse).
⦁ To oversee the provision of training on the client record system.
⦁ To oversee the system administration and client record system Helpdesk functions.

Duties and Responsibilities:

  1. To assist in the development, implementation and maintenance of the Children’s Services client record system.
  2. To provide support to managers and staff in the development of Children’s Services operations in relation to the client record system.
  3. To provide client record system related solutions to Children’s Services operational developments and requirements.
  4. To liaise with Children’s Services Managers in relation to client record system requirements and developments.
  5. To provide input to client record system training materials to ensure they meet service requirements and oversee the provision of training.
  6. To organise and undertake recurring and developmental tasks relating to:

⦁ Systems administration and maintenance
⦁ Systems support and helpdesk
⦁ Systems and data auditing
⦁ System testing and development
⦁ Implementation of new and upgraded functionality

  1. To manage and configure the client record system to meet statutory, corporate, directorate and individual needs in the most efficient and effective manner.
  2. To optimize the availability of the client record system across the organisation ensuring the security and integrity of the system is not compromised.
  3. To assist in the optimum configuration of the client record system for current and future business processes.
  4. To manage, and where necessary, deliver the Children’s Services client record system helpdesk function, ensuring all calls are responded to within prescribed timescales and that patterns of problems can be detected.

Education & Training
IT qualification

Experience
Experience of developing and making changes to an active client record system / database

Experience of dealing with end user / IT system queries

Experience of client record system / database troubleshooting

Experience of effective working at the technical (CareFirst system) / non technical (staff and managers) interface

Experience of writing and presenting reports or information for managers

Experience of setting and achieving objectives

Skills and Abilities
Excellent communication skills both written and oral

Excellent IT user

Comprehensive understanding of system or database administration

Able to use service data and other information to develop a system

Able to manage competing priorities whilst setting high practice standards

Able to translate technical (client record system) requirements / needs for non-technical managers and vice-versa

Ability to work effectively with staff at all levels

Ability to focus on process, and develop and apply effective processes and mechanisms

Job Features

Job CategoryAdmin / Clerical

Job Category : Social Care – UnqualifiedLocation : Llandough Hospital, Cardiff CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 08:30End Time : 17:00Salary: £19.81Job Purpo…

Contract, Full Time
Cardiff
Posted 2 years ago


Job Category : Social Care – Unqualified
Location : Llandough Hospital, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £12.00

The post is temporary for 3 months and then following an interview process we are looking to recruit this post on a permanent basis

The role consists of answering and dealing with phone calls from the public, service users and other agencies. Duties also involve, supporting the PPN process, updating databases (Carefirst), emailing, placing orders for goods/services via SAP, taking minutes and other general office duties. Cover may also be required in other teams such as MHSOP, based in Llandough Hospital and also for the Management Team in County Hall. The role is based on site only (no hybrid working) and the hours of work: 8.30am – 5pm Mon to Thurs and 8.30am – 4.30pm Fri.

Experience / Knowledge

Dealing with the public
Dealing with a variety of tasks & demands relevant to the post

Skills and Abilities
Skills in the use of database / financial systems
Word processing skills
Ability to communicate accurately/concisely and sensitively
Ability to organise and prioritise own workload
Commitment to produce quality work
Ability to use initiative

Must be able to work as part of a team and contribute to effective team-working
Ability to be flexible and cope positively with change
Ability to deal with issues of a confidential nature
Non-judgemental attitude

Job Features

Job CategoryAdmin / Clerical, Social & Healthcare

Job Category : Social Care – UnqualifiedLocation : Llandough Hospital, Cardiff CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 08:30End Time : 17:00Salary: £12.00 The post…

Contract, Full Time
Bromley
Posted 2 years ago


Job Category : Interims
Location : Civic Centre, Bromley Council
Hours Per Week : 37.50
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £397.33 per day

MUST HAVE:
-recent experience preparing for or leading AREA SEND inspection
-direct experience as a senior leader in SEND services
-strong track record in delivering transformation
APPLICATIONS NOT MEETING THIS CRITERIA WILL BE REJECTED

MINIMUM 2 DAYS PER WEEK ON SITE – NON-NEGOTIABLE

Full time/part-time negotiable

Role Purpose

The SEND (Special Educational Needs and Disabilities) Transformation Lead will play a pivotal role in driving the improvement and transformation of SEND services. This role requires a strategic thinker with a deep understanding of SEND policies, practices, and challenges and recent experience of Area SEND inspection. The successful candidate will work collaboratively with stakeholders, including local authorities, schools, parents, and partner organisations, to enhance the provision of SEND services and ensure positive outcomes for children and young people with SEND.

Key Responsibilities:

  1. Lead the development and implementation of a strategic plan for SEND transformation, aligned with national and local priorities.
  2. Collaborate with internal and external stakeholders to prepare and submit a Self Evaluation Form (SEF) for Area SEND inspection, providing evidence of the effectiveness and impact of SEND provision and initiatives.
  3. Collaborate with stakeholders to identify areas for improvement and innovation in SEND provision, ensuring that services are inclusive, accessible, and of high quality.
  4. Provide expert advice and guidance to senior leaders, elected members, and partner organisations on SEND legislation, policy, and best practice.
  5. Drive forward initiatives to improve the identification, assessment, and support for children and young people with SEND, promoting early intervention and prevention strategies.
  6. Monitor and evaluate the impact of SEND transformation initiatives, using data and evidence to inform decision-making and continuous improvement.
  7. Work closely with multi-agency teams to foster effective partnership working and joint commissioning of services for children and young people with SEND.
  8. Support the development of staff capacity and capability in SEND provision, delivering training and professional development opportunities as required.
  9. Represent the local authority at regional and national forums related to SEND, contributing to policy development and sharing best practice with peers.
  10. Play a key role in preparing for the Ofsted and CQC Area SEND Inspection, ensuring that systems, processes, and documentation are in place to support a successful inspection outcome.

Reporting to the Director of Education this role will be responsible for the delivery of a programme of transformation projects to support the council’s ambition to transform the SEND system in Bromley alongside key partners. The post holder will lead the design and delivery of change required within specific workstreams of the SEND Strategic Vision and Priorities, through a combination of service delivery transformation, co-ordination of commissioning projects, and the facilitation of cross-system change.

Job Features

Job CategoryInterms

Job Category : InterimsLocation : Civic Centre, Bromley CouncilHours Per Week : 37.50Start Date : Immediate StartStart Time : 08:30End Time : 17:00Salary: £397.33 per day MUST HAVE:-recent experience…

Contract, Full Time
London
Posted 2 years ago


Job Category : Interims
Location : London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £316.33 per day

Commercial Manager required to carry out duties within the team to cover sickness absence
Main Responsibilities

  1. Management and leadership of all commercial aspects of HRS’ operations, including accountability for ensuring that financial standing orders are met in terms of work approvals and that subcontractors and suppliers are correctly invoicing for works.
  2. Managing and reviewing contract performance, assessing and minimising quality and commercial risks.
  3. Ensure all budgets are profiled and the budgets holders have clear and accurate monthly accounts showing spend against each account code.
  4. Ensure that recovery against third party is fully employed and that there is a monthly meeting between the commercial manager and budget holders to review spend against profile, review the forecasts, identify any remedial actions and escalate significant variances.
  5. Reviewing consultants’ submissions in accordance (when applicable) with framework rules and guidelines and issue reports accordingly.
  6. Supporting all project teams and programmes in monitoring for breaches of compliance.
  7. Leading on the specification of new contracts in preparation for tenders and the procurement processes.
  8. Producing appropriate commercial correspondence and contractual notices for issue in accordance with contractual conditions.
  9. Preventing and resolving contractual disputes.
  10. Implement regular financial reporting and re-forecasting, ensuring projects and workstreams are managed within financial regulations and controls.
  11. Identifying and advising on all commercial risk/claim events.
  12. To manage projects and workstreams to ensure that final accounts are prepared and projects properly closed out.
  13. Maintaining awareness of best practice in the sector and advise of new developments.
  14. Driving efficiency through our contractual arrangements and evidencing improved VFM.

To maintain awareness of Health and Safety legislation and to advise the organisation where it has a commercial impact on the business

Knowledge, Qualifications, Skills and Experience
Hold a professional qualification in construction, surveying, finance or relevant equivalent experience
Experience of running a commercially focused operation delivering responsive and planned building repairs and maintenance services
Experience of managing and administering the financial and contractual element of term contracts with complex pricing frameworks
Experience of accountability for ensuring procurement and other operational activities relating to contracts are in accordance with financial standing orders
Experience of identifying and managing risk in relation to contracts and financial operations.
Experience in working with schedules of rates and a variety of payment mechanisms
Ability to produce clear, well-structured reports to management and others with aids effective decision making.
High level of negotiating skills and abilities
Ability to translate data and performance information into service improvement plans and contract specifications
Ability to apply strong contract management skills to supply chain management
Strong skills in managing staff, appraisals and performance management
Public sector procurement regulations, including different types of contracts
Health and safety legislation and responsibilities including the commercial impact of Health and Safety legislation

Job Features

Job CategoryInterms

Job Category : InterimsLocation : London Borough of HaringeyHours Per Week : 36.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £316.33 per day Commercial Manager required to …

Contract, Full Time
West Sussex
Posted 2 years ago


Job Category : Administration
Location : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £12.59

Working pattern: full time
Office location: Clapham or Drayton
Working arrangements: Hybrid – currently this is mostly working from home, but the candidate will need to be available to travel to either Clapham/Drayton for monthly meetings.

The Highways Hub Administrator is based in the Highways Customer Service Hub, which is the team that brings the customer to the heart of the Highways Service and provides a voice for the customer. The key objective of the team is to ‘manage customer expectations’ and deliver an efficient customer journey within financial constraints. The role is responsible for processing claims for compensation for personal injury or damage caused during a Highway related incident such as hitting a pothole. You will also be required to process pothole reports leasing with the depots and keeping customers informed.

Candidates must have experience of working in a customer service role, providing information, resolving queries and prioritising work Previous experience of working in an office environment is required.

Level of Knowledge
 Literacy, numeracy and communication skills sufficient to follow procedures for a
range of support tasks.
 Sound and accurate I.T. knowledge, e.g. use of Trading Standards databases and
software and Microsoft Office in order to carry out service processes.

Qualifications and Professional Membership
 4 GCSEs with A-C passes including Maths and English or equivalent qualification or
experience demonstrating that level of numeracy and literacy.

Experience
 Experience of working in a customer service role, providing information, resolving
queries and prioritising work
 Previous experience of working in an office environment.

Job Features

Job CategoryAdmin / Clerical

Job Category : AdministrationLocation : West Sussex County CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:30Salary: £12.59 Working pattern: full timeOffice l…

Contract, Full Time
Cardiff
Posted 2 years ago


Job Category : Social Care – Qualified
Location : County Hall, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £21.98

We are looking for a Principal Social Worker which will focus on Court Work.
You will be a case holding social worker working with approximately 10/11 children (4/5 families) who are subject to care proceedings. You will be responsible for all aspects of the case management including statutory visiting, care planning and review, and court.
You will work with children and their families to assist in decision making for Children to remain at home or return home to their parents. Assessments will need to consider the current risks and associated protective factors whilst also identifying the likelihood of sustained change within the child’s timescales.
You will have experience of working with children subject to care proceedings and their families and produce work of an excellent standard which provides recommendations based upon sound evidence based analysis.
You will have undertaken assessments using the DOH Framework of assessment and have knowledge and understanding of the principals of the NSPCC Reunification framework. You will understand the impact of trauma both on parents’ capacity and on the child’s needs and be able to ascertain if the parent(s) has capacity to meet the needs of the individual child. You will require the skills to overcome barriers to engagement during the assessment process and tailor your assessments to the learning styles of parents.
Your assessments will draw upon the knowledge of other professionals working with the child and their family and exploring the informal support networks available to the parents to assist them in the parenting role.

You will need:
• A Degree or Masters in Social Work
• Experience of working within a Child Health & Disability Team
• Experience of providing supervision to students and staff
The main duties of the post holder will be:
• Working alongside a multi-agency team of professionals, in partnership with families.
• To take a lead in the team using the Signs of Safety approach to social work practice
• To encourage and support the team in adopting the Signs of Safety approach
• Contribute to the development and maintenance of effective systems to ensure quality services.
• Engagement with MASH in relation to referrals, supervising Wellbeing Assessments and Section 47 investigation.
• Working in a multiagency capacity to support families
• Attend alongside the social worker at Child Protection Case Conferences
• Provide a consultation role on practice issues for staff and, where appropriate, managers
• Provide specialist advice and support across the team.
• Provide supervision, mentoring and coaching to staff within Children’s Services as required and support other staff with students on placement to ensure good quality placements and development of the workforce
• Take responsibility for delegated decision making appropriate to the role.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : County Hall, Cardiff CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £21.98 We are looking fo…

Contract, Full Time
Uxbridge
Posted 2 years ago


Job Category : Admin / Clerical
Location : London Borough of Hillingdon
Hours Per Week : 21.00
Start Date : Immediate start
Start Time : 08:30
End Time : 16:00
Salary: £16.00

To engage families at the point of entry to the service and build and maintain positive working relationships?with service users, both at the centre and in the community, enabling their?access to the locality offer.
To input data/family details and attendances onto out EHM system.
To provide the day to day front of house management and administration functions for the centre.
EXPERIENCE
Demonstrable experience of working effectively as part of a team in a busy, multi-agency environment
Experience of using a range of ICT software systems and packages

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / ClericalLocation : London Borough of HillingdonHours Per Week : 21.00Start Date : Immediate startStart Time : 08:30End Time : 16:00Salary: £16.00 To engage families at the poin…

Contract, Full Time
Romford, Essex
Posted 2 years ago


Job Category : Interims
Location : Town Hall, London Borough of Havering
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £357.60 per day

Main Purpose of the Job/Key Objectives:

The Children’s Audit Team is responsible for delivery of strategic and operational Quality Assurance, audit planning and QA activity across the service, playing a key role in the identification of trends to inform the assurance planning process and training plan and drive service improvement and improve social care outcomes for children and young people.

The post holder will facilitate the delivery of a regular learning and improvement plan, central to the borough’s improvement journey in social care. This role supports the allocation and undertakes case audits, moderations and follow up of recommended actions.
The post holder will complete regular audit activity as requested by the Improvement Leads or Practice and Development Manager and ensure key messages are identified, learning is shared and recommendations for action are made, implemented and tracked for impact.

Responsible for planning and executing ‘practice week’ twice annually , supporting the entire leadership and management function in Starting Well to undertake learning reviews and observations of practice.

The post holder will l arrange and deliver audit training sessions, workshops and learning reviews to ensure that staff are fully aware of their quality assurance responsibilities, particularly in relation to our continuous improvement journey in social care.

The role will support in collating feedback from service users and staff to inform service planning and improvement activity.

Provide support to projects and other work streams which deliver the Starting Well Improvement Plan.

Experience

⦁ At least Advanced Practitioner level experience in a busy social work department
⦁ Auditing experience (desirable)
⦁ Project planning and organisational skills.
⦁ Ability to use key IT systems to manipulate data, present plans and develop new structures / models (Microsoft Office suite including Visio).
⦁ Excellent communication skills both written and oral, together with evidence of effective interpersonal and influencing skills.
⦁ Ability to engage key stakeholders and elicit views / carry out consultation / focus groups to inform plans.
⦁ Ability to self-manage and deliver against deadlines, but also collaborate with members of the team and key leads in HR and Finance.
⦁ Experience of working with local authority / children’s services desirable.
⦁ Financial analysis and projection / experience of supporting organisational change beneficial.
⦁ Ability to demonstrate resilience to conflicting and competing demands, and the ability to proactively and independently manage and prioritise own workload.

Qualifications:
⦁ GCSE Maths and English or equivalent.
⦁ Social Work qualified

Desirable:

⦁ Good level of self-awareness and understanding of strengths and limitations.
⦁ A degree in any related subject or field
⦁ Experience of delivering on support on projects.

Additional Requirements:

⦁ The Council has a strong commitment to achieving equality of opportunity in its services to the community and in the employment of people. It expects all employees to understand, comply with and promote its policies in their own work, and to undertake any appropriate training.
⦁ Comply with Health and Safety Regulations associated with your employment.
⦁ Be aware of the council’s responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of all personal data held on such systems and ensure that all processes comply with this.
⦁ To treat all information acquired through your employment, both formally and informally, in strict confidence. There are strict rules and protocols defining employees’ access to and use of the council’s databases, any breach of which will be regarded as subject to disciplinary investigation.
⦁ You may be required to work at any Council site.
⦁ Demonstrate a flexible approach in the delivery of work within the service area. Consequently, the post holder may be required to perform duties not specifically identified in the job profile but which are in line with the general responsibilities of the post.

Job Features

Job CategoryInterms

Job Category : InterimsLocation : Town Hall, London Borough of HaveringHours Per Week : 36.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £357.60 per day Main Purpose of the …

Contract, Full Time
Ilford
Posted 2 years ago


Job Category : Social Care – Unqualified
Location : Redbridge Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £12.90

Family Support Worker for CWD Role to review Care Packages. 6 Month duration.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – UnqualifiedLocation : Redbridge CouncilHours Per Week : 35.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £12.90 Family Support Worker for …