Job Board

Job Category : Commercial

Location : Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £14.93

Principal Accountabilities 

1.         Responsible for scheduling all appointments and programmed works with suitably qualified operatives using available technology and reporting tools to ensure business objectives are fully achieved within agreed timeframes.

2.         To ensure performance monitoring systems are in place, and information is accurate and effective, and in accordance with financial regulations. 

3.         Using own initiative, proactively manage work orders using IT systems ensuring that variations and complex  orders are managed and coordinated and  accurate records are in place to monitor through to completion. 

4.         To operate customer satisfaction surveys and communicate with customers to discuss and resolve repairs issues and to escalate these issues to the relevant managers as required.

5.         To receive and resolve all calls from operatives including variation requests, no access reports, requests for additional jobs, etc.

6.         To answering client and customer queries – providing repairs knowledge and guidance to assist them in resolving issues.

7.         To ensure that the dynamic appointment scheduling system data base is accurately maintained and managed – observing good system housekeeping, user maintenance, and best practice at all times.

1. To prepare of records, statistics and communications document as required and respond to written and verbal icasework, complaints and statuary enquires as required  in a timely manner, in order to resolve issues effectively and speedily.

1. To monitor and report on operative performance in terms of missed

appointments, customer satisfaction levels, etc and to escalate issues to the relevant manager.

• To maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice for the service area.

• To liaise with internal and external agencies to ensure high standards of service delivery.

• To ensure staffing, training, financial and other operational administrative information and records are maintained (both manually and on computer), and that information used and provided by SBS is accurate and appropriately filed / stored. 

Job Category : Social Care & Health Qualified

Location : Bridgwater House, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £28.19

Bridgwater  and north Sedgemoor neighbourhood  team 

working in the office 2 days per week  

 The teams consists of 6 SW and 7SW in each area there is also 7  adult social care practitioners 

The role is case holding of approximately  20 cases 

There will be regular supervision and support 

Main Responsibilities and Duties:

1. Make ongoing assessments of allocated cases to reflect individual circumstances including assessment of risk, enabling independence and need to ensure that service users are protected from significant harm.

1. Responsible for a caseload of varying complexity, commensurate with ability and qualifications, receiving and responding to referrals from various sources.

2. Community Care, integrated care programme approach and risk assessment to work to protect the safety and protection of individuals.

3. Statutory reviews and comply with appropriate legislation, policy and procedures.

4. Assess client needs in consultation with them and with other professionals and agree

levels of support.

5. The need to engage with people refusing a service who are at risk to self or others.

6. The need for sensitive negotiation when assessing service users and carers where there is

conflict or lack of insight.

7. Effectively manage people presenting in crisis needing a quick resolution, using relevant

legislation and resources.

8. Statutory responsibility for the assessment of carers (including young carers) needs and

the formulation of a carers care plan.

• Prepare and present reports as necessary to facilitate proper decisions being made in respect of service users.

1. Provide information, written assessments, reports and statements to support other service professionals, managers and agencies in making decisions related to care.

2. Maintain client records to a high standard in accordance with relevant legislation, policy and procedures.

C. Facilitate the provision of a needs-led service, working with providers within Social Services, Somerset Partnership and independent and voluntary sectors in order to meet requirements.

1. Plan and agree service responses, resources, needs and support, developing realistic care plans to meet identified individual needs/circumstances. Negotiate the purchase of care provision where appropriate. 
2. Manage care, plan, support and review care needs in line with policy, procedures and legislation. 
3. Develop, facilitate and maintain effective joint working relationships, with primary care, housing, police and any other agencies as appropriate. 

Work Experience Knowledge & Skills

Essential 

• Relevant multi-disciplinary Social Care experience within multi-disciplinary team – relevant to needs of post 
• Evidence of partnership working with other agencies including Social Care Services, Health Services, Voluntary Agencies and/or Education 
• Knowledge and understanding of Social Care practice as defined by Social Work England Guidelines, appropriate legislation and issues relevant to client group. 
• IT skills to enable effective input, manipulation and retrieval of data and information. 
• Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016) 

Desirable 

• A variety of experiences working with relevant client group including Learning Disabilities 
• Supervisory experience 
• Understanding of social care resources and provision available beyond statutory agencies 
• Awareness of government guidance and legislative changes across broad range of Social Service issues 

Qualifications 

Essential 

• Possession of recognised Social Work Qualification – Degree in Social Work (BA), a Masters Degree in Social Work, or equivalent. 
• Registration with Social Work England 

Desirable 

• Previous experience of working with health professionals 

Job Category: Trade & Operatives
Location: Deane Depot, Somerset Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 08:00
End Time: 16:00
Salary: £12.70

You will be required to work to a high standard and delivery excellent customer service, you will need to plan and manage your workload to ensure that jobs are attended and completed within timescales and are completed right first time, reducing the need for any further follow up visits.
Identification of the work required to resolve the problem, including deciding on required parts and general materials needed.
Measure and order appropriate stock for each job.
Ensuring correct imprest van stock is carried at all times, including review on a regular basis as required.
Welding, brazing, leadwork and repairs to domestic hot and cold-water supplies, clearance and repairs to soil and associated pipework. Fixing leaks and maintaining pipework as required.
Acting as a subject matter expert, working with water and drainage systems.
Installing new hot and cold-water systems, and drainage.
Designing new kitchens and bathrooms co-ordinating with trade colleagues and tenants.
Working with the Aids & Adaptations team installing specialist equipment and bespoke bathroom sanitary wear in consultation with the tenants and representative officers.
Removal of existing kitchens and bathrooms and associated remedial work.
Updating and completing initial ‘first-fix’ pipework to enable completing installation of new kitchens and bathrooms; second fix of sinks, toilets, baths, radiators and associated remedial work.
Detailed work to complete projects to final standard ready for tenants, which includes functions not specifically under the remit of plumbing.
Manage and coordinate all new water mains installations throughout the authority. Organise repairs of water mains due to low pressure, poor water quality or metallic tasting water as reported by tenants.
Prepare method statements, providing all external contractors with detailed mapping of where all existing utilities are located below ground.
Carry out tasks and projects with minimal support / guidance, whilst taking accountability for quality and quantity of work.

Role purpose:
• To contribute to the provision of an excellent responsive repairs and void repairs service for Somerset Council’s residents.
• Continuously improve the social housing stock and renew/repair/maintain the properties in line with required standards.
• To provide a high quality and customer focused repairs and maintenance service to communal areas, tenanted properties and empty homes.
• Continuously improve the social housing stock by repairing, maintaining and renewing the housing stock in line with required standards.
• The Somerset West and Taunton housing team own 5600 properties within their social housing stock.
• The majority of these repairs are undertaken with our own in-house contracting arrangements.
• Provision of an effective and efficient repairs service for its tenants is essential to ensure excellent customer satisfaction, meet tenancy and legislative requirements for water and hygiene safety, and maintaining the asset value of the property stock portfolio.
• You will have a main trade of plumbing, you could be working on your own if carrying out responsive repairs to occupied homes, or with others if working in empty properties or communal areas.
• This role is critical to maintaining safe plumbing installations to maintain the health and safety of our residents and others.

Qualifications:
Essential:
• Apprenticeship / City and Guilds in Plumbing Levels 2
• Committed to CPD
• Good standard of education (GCSE’s in English and Math at grade C or higher)

Desirable:
• Apprenticeship / City and Guilds in Plumbing Levels 3
• Level 2 diploma
• Unvented Hot Water Storage System Certificate
• City and Guilds maintenance operations NVQ2 (plastering, tiling, carpentry, painting and decorating. Kitchen fitting, flooring, screeding etc).
• Health & Safety Qualification

Knowledge:
Essential:
• Legionella awareness / risk assessment
• Diagnose plumbing and piping problems.
• Troubleshoot System Failures
• Technical knowledge of machinery and tools.
• Competent in the use of Microsoft Office.
• Principles of good customer service.
• Understands the principles of data protection.
• Knowledge and understanding of Health & Safety legislation and requirements.

Desirable:
• Local Government knowledge.
• Understanding of the Housing sector.
• Experience and knowledge of condensation, damp and mould, and the associated preventative works.
• Understanding of other trade roles.

Experience:
Essential:
• Proven experience working in this field.
• Experience in fault finding, carrying out remedial repairs and carrying out improvement works such as replacement kitchens or bathrooms.
• Ability to use and update computerised devices (including Handheld smartphone or Tablet PC).

Desirable:
• Experience working in social housing.
• Experience working in occupied premises.
• Experience of working with customers who may be vulnerable or have support needs.

Skills:
Essential:
• It is essential for the post holder to have the ability to problem solve on their own and liaise with others when required. This will include working with vulnerable tenants, contractors, internal departments, and regulatory organisations.
• Physically able to move heavy items may be a requirement of the role, especially when working alone.
• It is essential for the postholder to have good communication skills.
• Excellent team working skills and customer service abilities.
• Ability to use and update computerised devices (including Handheld smartphone or Tablet PC).
• Flexible and able to multitask.
• Good level of accuracy and attention to detail.
• Persuasive and encouraging adopting a coaching style to enable customers to understand tasks being varied out.
• Problem solving and decision making, resolving issues under time constraints.
• Commitment to continued professional development.

Job Category: Social Care – Qualified
Location: City Hall, Cardiff Council
Hours Per Week: 21.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £18.81

Purpose:
In conjunction with the Training Manager, contribute to employee development in accordance with the principles of the Social Care Wales Workforce Development Programme, that seeks to promote competent and qualified workers in Social Care.
To support the delivery of quality student social worker practice based learning opportunities to meet Local Authority hosting requirements. Support Assessors for social work students and social workers undertaking post qualifying awards as the need arises.
Oversee access to Continuing Professional Education and Learning (CPEL) programmes for social work employees, working closely with candidates and team managers to support engagement. Plan, commission and support independent practice based assessment in line with the Council’s procurement rules.
Work in a team to contribute to the production of the annual training plan ensuring it meets the needs of all relevant parties in an organisation, such as individuals, line managers, senior managers, and Social Care Wales.
Keep up to date with training development needs to ensure excellent practice is delivered throughout the directorate.
Prepare reports, attending and chairing meetings and contribute to Welsh Government/Social Care Wales reports and returns as required.
Monitor and evaluate the effectiveness of professional development programmes of study and student / candidate assessment arrangements.
Work closely with Partner HEI programmes to support the management and delivery of social work qualifying and post qualifying programmes.
Work closely with Team Managers / mentors to support the implementation of the Local Authority’s model of support for Social Workers within the first three years of practice.
Monitor the placements for students both internally and externally and intervene as required, to ensure that quality SW placements are offered.
The postholder must have a social work qualification.

Competencies (as per Behavioural Competency Framework):
Essential:
• Putting Our Customers First – Level  4
• Getting Things Done – Level 4
• Taking Personal Responsibility – Level 4
• Seeking to understand others and treating them with respect – Level 4

Education & Training:
Essential:
• Social Work Qualification
• Registered with Social Care Wales
• Practice Assessing qualification e.g. PQ 6; Enabling Practice award.

Desirable:
• A relevant qualification in learning and development e.g. EAT (Education & Training) PTTLS (Preparing to teach in the lifelong learning sector, PGCE / Certificate of Education Post Compulsory Education & Training

Experience / Knowledge:
Essential:
• A proven track record of working positively with a range of partner organisations to achieve measurable and sustained success.
• Experience of developing and presenting reports to a range of different audiences (internal & external) in a range of different formats.
• Demonstrated post qualifying experience working as a social worker within a statutory social care setting
• Experience of working as a Practice Assessor to a number of student social workers
• Understanding of Social Care Wales Rules and Requirements for Social Work Education in Wales, the Assessment Framework for the Social Work Degree in Wales & National Occupational Standards for Social Work
• Experience of assessing and mentoring social workers undertaking post qualification programmes
• Understanding of Social Care Wales Qualification framework for social care and regulated childcare in Wales
• Understanding of Social Care Wales Code of Professional Practice for Social Care & Practice Guidance for Social Workers
• A detailed understanding of Welsh Government legislation, guidance and policy relating to social work and social care
• Experience of design, development, facilitation and evaluation of learning events.

Desirable:
• Experience of working in a Social Services Directorate at a management level
• Experience of undertaking Social Care Research Experience of budget management and financial planning processes.
• Experience of commissioning external assessors and monitoring performance.

Skills and Abilities:
Essential:
• Ability to demonstrate effective leadership skills to develop effective teams.
• Ability to effectively manage change and continuous improvement.
• Ability to communicate clearly, both verbally and in writing, to a range of audiences.
• Competent IT User.
• Good understanding and knowledge of public sector policy and performance frameworks relating to services for children and adults in need of care and support.
• Ability to successfully engage and collaborate with a range of internal and external agencies and stakeholders, including staff, elected members, Trade Unions, external partner bodies, service users, carers and community groups.
• Good knowledge and understanding of the Social Services and Well-being Act

Desirable:
• Ability to appropriately manage change through the use of project management methodology.

Personal Attributes:
Essential:
• Commitment to the Council’s Equal Opportunities Policy
• Commitment to staff care and ensuring the Health & Safety of self and others.
• Commitment to improving outcomes for children and adults in need of care and support.

Special Circumstances:
Essential:
• Must be able to work outside normal office hours as the need arises.
• Ability to work in an agile way from different locations as the need arises, including occasional home working.

Desirable:
• Full valid driving licence and use of a car.

Job Category: Interims
Location: ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week: 40.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £317.86 per day

Property Finance Officer
Commercial Property Team
Capital Project and Property

Role Purpose:
• To primarily provide critical finance and administrative support to the Property Team taking responsibility for the day-to-day operations of property finance systems and reporting to ensure appropriate income collection, payments and debt management.
• You will work with various support functions within the Department, liaising with different areas, and proprietary data producing systems as necessary in order to prepare and assist with the effective day to day management of the property portfolio.

Generic Responsibilities:
• Understanding, knowledge and ability to follow guidelines that ensures compliance with Health and Safety at Work, Data Protection and other statutory requirements.
• Understanding and commitment to promoting and implementing the Council’s Equal Opportunities policies.
• Knowledge and experience of using IT.
• To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role.

Experience:
• Ability to co-ordinate, prepare and present detailed financial information.
• To be fully conversant and competent in the day to day running, management and maintenance of the commercial management finance systems including ICON, SAP, legacy systems and databases.
• Personal experience of establishing effective work processes associated with the operations of the team and achieving outcomes in line with planned deadlines.
• Expert knowledge and understanding of legislative and contextual requirements affecting commercial property management, income collection and debt management and the ability to provide guidance thereon.
• Experience of providing and achieving high levels of service, customer satisfaction and value for money.

Knowledge and Skills:
• Knowledge of Local Government procedures, practices and systems, and money laundering legislation.
• Skilled in dealing with a wide range of commercial property income management issues.
• Expert knowledge and understanding of the legislative and contextual framework relating to commercial property management and income and debt management.

Qualifications:
• Holding a recognised financial qualification (e.g. AAT, ACCA or CIPFA) or
• Educated to degree level or equivalent in a finance related field or business.

Job Title: Property Asset Management Systems Implementation Manager – P010
Job Category: Technical – Property
Location: Hackney Service Centre, Hackney Council
Hours Per Week: 21.60
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £33.19

The Council is embarking on a new project to centralise and/ or join up land and property asset data across the organisation to support strategic decision making and reporting. The project focuses on the use of centralised data to support organisational strategic decisions and will also strengthen the ability to monitor and report on building safety and compliance across the estate.

This project will require subject matter expertise and a wide-ranging skill set to deliver a successful outcome: through the key stages of consultation, options appraisal, procurement, implementation and operational handover. The Council is seeking to recruit a high calibre individual with knowledge and experience of property data and asset management systems and a proven track record of leading and successfully delivering projects in large and complex organisations.

This is an opportunity to be involved in a project to help shape the Council’s strategy for property asset management data and associated systems. The assignment is initially advertised to the end of the financial year but the project, if successful and approved to move forward at respective project gateways, is expected to have a delivery lifespan of approximately 24-36 months.

It is essential that candidates have knowledge of Corporate property asset management databases and systems. Ideally they will have experience of both Corporate/ General Fund and Housing (but not exclusively Housing data and asset management).

Full JD and Person Specification supplied.

The Council will consider paying a rate higher than that at which the post has been graded and advertised in order to attract candidates that are appropriately qualified and experienced. Suppliers are therefore asked to submit candidates based on suitability for the post and not confined by the advertised rate.

PURPOSE OF THE JOB:
To manage delivery of the borough wide Corporate Asset Management Database Project.

The post holder will:
• Provide subject matter expertise on property asset management systems, the procurement and implementation of such systems, including Project Management and ICT systems integration.
• Be responsible for leading a cross-directorate project to procure and implement Corporate Property Asset Management database(s)/ system(s).
• Lead the project team and have responsibility for delivering on the outcomes set out in ‘The Project Objectives’ and to ensure Greater London Authority funding drawdown milestones for the project are met.
• Promote and develop a positive and collaborative approach to the use of property asset management systems and integrated data to support good asset management practice within Hackney Council.
• Provide advice and guidance on property asset management data and information systems to the Chief Executive, Directors, all Directorates and Managers.

EDUCATION, EXPERIENCE AND WORKING KNOWLEDGE:
• Formal professional qualification (for example MRICS) in related discipline OR have a relevant property or data/ information systems related degree.
• Formal professional qualification in Project Management preferable.
• Proven experience in multi-site property asset management and the wider property/ construction industry.
• Ability to demonstrate working knowledge of roles and responsibilities of property professionals within a multi-disciplinary property team operating within a large complex organisation such as a council.
• 5 years minimum demonstrable property asset management systems/ database experience.
• Demonstrable experience of full project management cycle for property asset management systems related projects, including system implementations.
• Understanding of complex data environments.
• Experience in complex organisational environments, with multiple stakeholders (Local or Central Government preferable).
• Ability to demonstrate a track record of applying strong analytical skills and lateral thinking to develop creative and innovative solutions.
• Excellent IT skills including cloud based business and productivity tools (for example Google Workspace, Microsoft Teams), project management software, and property asset management and information systems.
• Proven experience of adding value and demonstrating credibility (Local or Central Government preferable).
• Proven experience of building effective working relationships with managers and external organisations.
• Proven record of providing excellent internal and external customer service.
• The job holder will, from time to time, need to attend outside of the normal working day for council and other public meetings.

Job Category : Legal

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £26.04

This is not a remote based role and candidates would need to be able to get into our offices based at London Bridge . We can accommodate some remote working though for this particular role we do need someone who is prepared to be in the office full time for at least  the first month and thereafter willing to work in the office at least 3 days a week with the option of up to 2 days at home if they wish. The role is based in the housing litigation section of the team. The team deals with a litigation and advisory case load of homelessness matters (statutory appeals under the Housing Act 1996, issues arising from the provision of temporary accommodation and JR of decisions), general council secure tenancy housing management issues (Housing Act 1985), possession of secure tenancies including breach of secure tenancy conditions, disputed succession claims, unauthorised occupancy, possession on fraud related grounds and injunctions. Team members also advise on aspects of relevant council housing policy and procedures. The role does NOT require conduct of housing disrepair cases, possession on rent arrears only grounds, long leasehold management litigation, litigation involving private rented property or commercial property or anti-social behaviour housing injunctions, though knowledge or previous experience of such work would be useful. We require an experienced local authority housing lawyer who has substantial experience of the types of work undertaken by the team, experience of advising on local housing authority decision making including judicial review challenges.  The candidate should also understand have practical experience of the working of the public sector equality duty. Some knowledge of building safety legislation and its application to occupied higher risk residential buildings would be an advantage . Must be able to work with minimum supervision, proactively problem solving, willing and able to provide legal guidance to others, work collaboratively with other  lawyers in the team and cross work with lawyers in other legal teams as required. Must be customer focussed, IT literate, record chargeable time to target, experienced in use of electronic legal case management systems, able to undertake own legal research, communicate effectively orally and in writing appropriate to audience, competent in drafting legal documents and have excellent knowledge of law in the field and court rules.

Responsibilities

1. To lead and manage a team of lawyers delivering a high quality, sustainable legal service that complies with the statutory framework and meets the council’s statutory and contractual obligations, provide leadership, continued professional development and performance management and monitor the chargeable hour’s targets for the team. 

• To co-ordinate business driven working practices and procedures for the services provided.

• To record the number of chargeable hours required for the post and maintain files in accordance with Lexcel requirements and the Office procedure Manual.

• To work collaboratively with heads of team, specialist lawyers and other senior lawyers to ensure a consistent and holistic approach to the delivery of services.  

• To handle personally a caseload of more complex matters including conduct of cases in courts and tribunals; within a specialist field of practice, providing advocacy and leading departmental projects.

• Provide professional expertise within the area of specialism, involving complex legal argument and advice on risk and management strategies.

Knowledge, including educational qualifications:

1.         An admitted Solicitor of England and Wales, with a current practising certificate or eligible to apply for a practising certificate, with 3 years’ post admission experience or a Barrister called to the bar of England and Wales with 3 years post call experience or a Fellow of the Chartered Institute of Legal Executives with a current practising certificate or eligible to apply for a practising certificate. 

2.         Knowledge of the law in relation the following areas: Social Housing law, policy and litigation; Local Government and Administrative law.

3.         A thorough practical understanding of local government law and the impact of human rights and equalities legislation and the law in relation to Data Protection and Freedom of Information.

4.         Evidence of continuing professional development.

Experience:

1.         Extensive experience of the law within the relevant specialist area, including conducting a case load of more complex cases or projects

2.         Experience of drafting advice notes/briefings for clients which are clear and concise, and legal documents, including pleadings, and agreements.

3.         Experience of managing or supervising legal staff in either the public or private sector; monitoring, supporting, directing and delegating appropriately the work activity of others.   

4.         Success in building, and sustaining effective relationships with colleagues, clients and external contacts and negotiating.

Job Category : Children’s Services

Location : Young People’s Learning Provision, Lincolnshire County Council

Hours Per Week : 32.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 16:30

Salary: £11.39

MAIN DUTIES:

o          1          Support learners with special or particular needs  

o          2          Promote progression and learning (emotional, educational and social).  Foster growth, confidence building and independence, observe and record progress

o          3          Manage challenging learner behaviour, with the support of colleagues

o          3          Assist with the planning and preparation of learning activities, and in the delivery of sessions

o          4          Participate in the preparation of the classroom

o          5          Monitor the needs and progression of the young person/people supporting and report to designated person

o          6          Be familiar with the Support Plans of all learners supporting and if the Education, Health and Care Plans of those who have them

o          7          o          Keep records as required by YPLP

o          8          o          Act in accordance with YPLP policies and procedures and relevant legislation, particularly in relation to safeguarding and behaviour management

o          9          o          Undertake any other duties consistent with the overall purpose of the job

Requirements

Ability to support young people who have special or particular needs

Ability to communicate effectively with vulnerable young people 

Able to work as part of a team

Ability to work in a flexible manner in order to respond to the challenging demands of working within a small education provision

Experience of working with challenging vulnerable and high needs  learners

GCSE Maths & English or equivalent

Level 3 Information, Advice and Guidance

To work in a post -16 setting with young people (16-25 years) who have Special Educational Needs and/or Disability.  This is based at our Spalding YPLP site.  The hours of work are 8.30am – 4.30pm and we require LSAs to cover Tuesday – Friday.  Applications will be considered for those seeking 8, 16, 24 or 32 hours per week.  

Job Category : Financial (Specialist)

Location : London Borough of Hillingdon

Start Date : Immediate Start

Start Time : 09:00

End Time:17:00

Salary: £136.15 Per Day

Financial Systems Support for new Oracle Cloud Implementation, liaise with Internal and External ICT support to ensure Data migration is accurate and reconciled.

11.       JOB PURPOSE

1.         To support the Senior Service Manager – Corporate Finance and Principal Accountants in providing budget monitoring and budget development advice and guidance to accountants across the council.

2.         To maintain and develop financial models for all aspects of financial planning and to assist with analysis of the Council’s main Funding – including Local Government Finance Settlements, CSR implications, and all future funding streams including retention of NNDR.

3.         To support the annual budget production process for the council.

4.         To support the monthly budget monitoring process.

5.         To assist with the accounting for the Collection Fund.

12.       MAIN DUTIES AND RESPONSIBILITIES

1.         To support the Principal Accountant to undertake an annual budget review exercises to develop the next financial year’s budget, and to inform the medium term financial planning strategy.

2.         To assist with detailed technical analysis of funding announcements and changes and maintain financial models to assess their impact on the Council’s overall funding, developing models further as required.

3.         To support the production of the annual revenue budget for the authority in conjunction with service areas, including the statutory requirement for setting council tax and the production of all require reports for CMT and members

4.         To take responsibility as directed for specific aspects of accounting for the Collection Fund.  Assist with modelling of the council tax base, monitoring and impact of CTB localisation, retention of NNDR, New Homes Bonus and any other related legislation

5.         To assist with the analysis of the impact on Council Tax levels of spending plans, including comparisons against other authorities, as required.

6.         To support the monitoring of the receipt and use of all grant income to ensure correct recognition and use, and maintain processes for all corporate levy income and expenditure. 

7.         To maintain the budget virement monitor and assist in the monthly production of control totals for budget monitoring and to support the collation of the monthly revenue monitoring report as required.

8.         To prepare financial statistical returns as directed by the Principal Accountant.

9.         Be fully conversant with the Council’s General Ledger and Financial Information systems, and be able to assist other members of the Group in accessing and interpreting this information.

10.       To maintain an up to date working knowledge of the Authority’s Creditor, Payroll and Income systems, in order to be able to resolve queries.

11.       To assist with and respond to any investigations and reports of the Internal Audit Section and External Audit, as required.

12.       Any other duties commensurate with the work and grading of the post as directed by the Principal Accountant.

QUALIFICATIONS

SO2

3 GCSE passes including Maths & English; or vocational equivalent.

AAT fully qualified or equivalent and / or experience requirements as set out below

POA

Passed first year of a full professional CCAB accounting qualification and / or experience requirements as set out below.

 EXPERIENCE

2 years local government finance experience

Experience of using based financial systems within a large complex organisation.

 KNOWLEDGE & SKILLS

Ability to effectively utilise IT packages, including Microsoft software spreadsheets and word processing packages.

Sound understanding of accounting principles and practices and the financial issues affecting local authorities.

Good working knowledge of a General Ledger package.

Proven analytical skills and ability to present financial information clearly.

Strong organisational and time management skills and ability to work to tight deadlines.

Job Category : Social & Health Care Qualified

Location : Queens Road 1, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £17.90

to complete short breaks reviews for under 18’s and care act reviews for over 18’s

This post is contracted to Southwark Social Services department and will be based in the All Age Disability (0-25) / Learning Disability (25+) Service within Adult Social Care. Assistant Practitioner roles work with children, young people and adults aged 25+ who have an eligible social care needs. 

The post will work with all Council departments and NHS Southwark as well as other partners.

Responsibilities

1.         To undertake reviews both inside and outside of Southwark, ensuring that an individuals care and support plans are updated and outcome focussed and relevant to the individuals identified goals.  This will involve goal setting and identifying people’s strengths, abilities and choices as part of a strength based approach. 

2.         To ensure both Children’s and Adults statutory requirements are met for reviews, and undertake direct work with service users and their families/carers in line with established support plans. 

3.         To identify through supervision where cases require further assessment and re-allocation to a social worker.

4.         To promote access to paid employment, training, rehabilitation, social and leisure opportunities as part of promoting each person’s independence and social inclusion.

5.         To identify risk and undertake risk assessments where safeguarding concerns are evidenced or suspected.

6.         To have an understanding of and be able to identify safeguarding concerns as part of the review process, escalating and taking appropriate action in line with the council’s policies and protocols.

7.         To support people to increase their independence with tasks within the home. This may include coaching people to be better able to manage home care tasks, budget, pay bills or other similar activities.

8.         To communicate effectively and sensitively with people and carers, regardless of their spoken language or communication status.  Adapt communication techniques as the situation demands making best use of Directorate informational resources and other methods of communication.

9.         To work across agencies and professional boundaries to ensure a whole systems approach to assessment and intervention.  Assist people to maximise their independence and co work with colleagues and external professionals to support people to achieve their potential.

10.       To write reports, case records and correspondence in line with departmental guidelines and policy and to undertake all administrative duties relating to the social care function.  This will include accessing and inputting data into departmental databases, and electronic recording systems.

11.       To recognise diversity and apply anti-discriminatory and anti-oppressive principles.  To challenge appropriately when discrimination is in evidence.

12.       Ensure value for money principles are applied in all areas of service delivery in consultation with supervisor, manager and partner agencies.

13.       Undertake other duties appropriate to the post and grade that may reasonably be required from time to time.

Knowledge, including educational qualifications:

1.         Knowledge of the principles of empowerment and promoting independence

2.         Knowledge of legislation, statutory guidance and the social work and care management practice, particularly relating to safeguarding practice

3.         Knowledge of disabilities and the impact they can have on individuals’ lives

4.         Able to demonstrate a sound knowledge of law and guidance relevant to adults social care practice, particularly relating to safeguarding practice

5.         Knowledge and awareness of issues relating to communities from diverse backgrounds.

Experience:

1.         Experience of formulating and implementing support plans and reviewing their effectiveness

2.         Experience of working in a person centred way to enable service users to achieve their goals, outcomes and maximise their independence

3.         Experience of successful working in an integrated manner, including team working and partnership to achieve positive outcomes for children, young people and/or adults

4.         Experience of supporting service users to identify and realise their goals

5.         Experience of safeguarding

6.         Experience of working with children and young people / adults in a range of settings including managing challenging behaviour

7.         Experience of working with a wide variety of professionals and agencies to enable adults to achieve outcomes and maximise their independence

Aptitudes, Skills & Competencies:

1.         Good interpersonal skills and the ability to encourage positive working relationships with staff and colleagues

2.         Literacy skills to enable the post holder to produce high quality non-standard correspondences, taking and producing generic and safeguarding minutes

3.         Numeric skills to enable the post holder to collate and analyse complex information, and produce good quality data that is easily understood by others

4.         Ability to organise and prioritise own and other’s work, responding to changing priorities and deadlines

Job Category : IT

Location : Civic Centre, Bromley Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £19.59

SUMMARY OF RESPONSIBILITIES AND DUTIES: 

1. Work closely with Housing Policy & Strategy Officer to ensure that teams processes and procedures are kept up to date in line with any changes to current systems
2. Produce training materials and manage the organisation and delivery of any training and presentations, for colleagues, customers and external agencies in relation to the Housing Management System or associated areas, assessing the ability of staff to utilise systems effectively
3. Work closely with the Housing Policy & Strategy Manager to transform communications for the Housing Needs Department
4. Lead on the planning, management and completion of any required testing, clearly recording testing issues and the management and resolution of any issues
5. Provide key liaison, developing effective relationships between partners and colleagues, communicating any changes clearly and in a timely manner
6. Prepare and present complex reports and any other related project documents to the Project Teams, Workshops, Boards and any relevant parties and elected members
7. Supporting work to develop business cases for investment in new or improved

technology

• Be able to work on own initiative with minimal supervision
• Operate in a positive, co-operative manner with a customer focus
• Represent the Housing Division at meetings inside and outside the Council as required
• Information exchanged by the post holder is technical and complex in nature, and will frequently have to be conveyed to both technical and non-technical audiences in a meaningful way
• Lead in exploiting Housing IT systems. This will sometimes require them to challenge existing ways of working and proposals developed in business cases will sometimes be contentious if they have a significant impact upon existing staff roles or require staff to develop new skills
• On a project basis the post holder will be responsible for leading a range of IT projects in Housing. The projects will differ from year to year according to the housing and IT programme.
• Manage projects to ensure that systems are implemented effectively in Housing; any new system functionality is exploited to drive new business processes and ways of working throughout the Housing service
• Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department / Section

SKILLS & ABILITIES

1.         Information exchanged by the post holder is technical and complex in nature, and will frequently have to be conveyed to both technical and non-technical audiences in a meaningful way.

2.         Good appreciation of IT principles and concepts

3.         Excellent IT skills, including the use of IT systems and Microsoft Office packages and the ability to learn new systems and applications quickly

4.         Excellent analytical and problem solving skills

5.         Excellent project management skills

6.         Ability to produce clear and concise documentation for the operation of systems and applications and to keep systematic records

7.         Ability to establish and promote the best use of available technologies on the system

8.         Ability to challenge, influence and win the support of others

9.         Ability to work on own initiative and to manage own workload, to ensure deadlines and targets are met in a pressurised environment.

KNOWLEDGE

1. Detailed knowledge of the functionality of all Housing IT systems and how this functionality can be applied to best effect in the context of business priorities.
2. Good knowledge of housing and the full range of housing services
3. Broad understanding of organisational structures, objectives, operations (including processes and the flows of data between processes) and the financial implications related to these will need to be acquired in order to design and develop information systems that support users and fulfil business needs.
4. A detailed understanding of the functionality of  Housing IT systems and the application of technology to deliver business benefits

Job Category : Social Care – Unqualified

Location :County Hall, Cardiff Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £10.90

Cardiff are recruiting Higher Clerical Assistant to work across our Childrens Services Social Work Teams.

These posts would be office based between various locations. The candidates need to have excellent communication skills and accuracy in both verbal and written communication understanding is key as this is front line along with no fear of using a telephone or computer

We are looking for candidates to provide a reception service to callers both in person and 

By telephone including message taking and distribution. You will assist in providing a word processing/typing service and assist in the day to day duties to help support the teams.

What we are looking from you 

You must be able to work flexibly and adaptably to changing priorities.  You will have excellent verbal and written communication skills and be experienced in working to agreed standards and deadlines. You must be able to work on your own initiative and as part of a team. Experience in maintaining databases and experience in working with figures is advantageous. A positive and customer focused attitude is essential.  The work is all office based and 5 days per week  8.30-5  (4.30 Friday) .

Enhanced DBS essential.

1.         To assist in providing a reception service to callers both in person and by telephone, including message taking and distribution.

2.         To provide a word processing/typing service

3.         Assist in providing admin support to the Social Work Teams based in the North Locality, and the Personal Adviser Service. 

4.         Assist in the operation of petty cash and suspense accounts

5.         Assist in ordering goods and services, processing invoices and maintaining budgetary control records, including the management of Purchasing Cards.

6.         Assist in collection, recording and banking of monies/cheques.

7.         Assist in maintaining efficient financial record systems.

8.         Provide reporting information as required.

9.         Maintain a computerised client record system

–           process referrals, changes, closures etc

–           transfer cases

–           archiving of cases

–           provide caseload printouts

–           file management

10.       Open, distribute and dispatch mail

11.       Maintain stationery and office supplies

12.       Compile and maintain effective filing systems

13.       Provide statistical information as required

14.       To provide cover where necessary, this may mean working from other bases

15.       Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

Job Category : Social Care – Qualified

Location : County Hall, Cardiff Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £25.00

About the Service 

Cardiff Youth Justice Service is on an improvement journey following a HMIP inspection, where we are striving to achieve excellent outcomes for all children and young people in our service.

To help us continue with our positive progress to date, we are seeking an enthusiastic, self motivated and experienced Social Worker or Probation Officer to join the service. The post is offered on a full time permanent basis and will sit within the Case Management Team. 

About the Role 

We have both full time and part time positions available.

You will have an understanding of the criminal justice system as it affects children and young people (aged 10 –17) who offend; a practical understanding of the principles of restorative justice and restorative approaches, have experience of working with disaffected children and young people and able to evidence building positive relationships with young people. 

What we are looking for from you 

You will have experience of undertaking assessments and managing complex cases, in addition to planning appropriate and targeted interventions to reduce the risk of offending/re-offending. You will also have the ability to write high quality reports including preparing sentencing proposals and will present information to the Courts when required.  

 Experience

6.         Experience of working with children and young people.

7.         Knowledge of the Criminal Justice Systems processes and relevant legislation.

8.         Knowledge of Child Care Legislation.

9.         Knowledge of the guiding principles of the Y.O.T.

10.       Awareness of the needs of young people and their experience of discrimination and ability to work to address those needs.

11.       An understanding of multi-agency work.

Experience of working with disaffected children and young people.

Experience of working

In a criminal justice organisation.

Skills and attributes

1. Assess children and young people’s offending behaviour and prepare proposals for interventions.

• Plan, supervise, review and enforce sentences to be served in the community by children and young people.

• Deliver evidence based programmes designed to reduce the likelihood of re-offending by children and young people.

• Reinforce positive behavioural goals during relationships with children and young people.

• The ability to build positive and effective relationships with young people.

Job Category : Human Resources
Category : Permanent Recruitment
Location : Newington Barrow Way, London Borough of Islington
Start Date : 09/10/2023
Base Salary : £60,105.00
Top Point Salary : £63,393.00
Salary PO8 – £60,105 – £63,393 – JD AND ADVERT ATTACHED IN DOCUMENTS

All applicants in by 28/09/2023, shortlisting 29/09/2023 with interviews following week.

Cover letter and CV required on submission.

At Islington HR we have reshaped our service provision. We have made great progress to become a trusted professional partner, empowering our managers and people to thrive. As the Council’s Payroll Manager you will play a vital role in enabling this, ensuring equality is at the centre of all that we do in our communities and our workplace. We are a friendly and ambitious team with clear direction and a passion for excellent customer service, enabled by technology.

Main duties of the job

You will lead our payroll service and be responsible for the integrity of our payroll processes, providing strategic and operational direction and leadership.

You will lead on the payroll digital improvements as part of our ambitious HR IT Programme

You will act as at the council’s expert, liaising with HM Revenue and Customs, ensuring that the payroll function meets statutory and contractual requirements.

You will work in collaboration with colleagues and partners to ensure a customer focused service to schools driving service improvements in line with the annual service plan.

We want to build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide excellent services to our residents and staff.

We’re determined to make a more equal Islington. To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life. Come and join us to make a real and lasting difference for the people of Islington!

If this sounds like you, we’d love to hear from you. Apply now.

Working for your organisation

We want to build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide excellent services to our residents and staff.

We’re determined to make a more equal Islington. To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life. Come and join us to make a real and lasting difference for the people of Islington!

In return we can offer you:

A dedicated learning platform where you can find learning modules, resources and workshops. designed to maximise your potential
Up to 31 days leave per year (increasing to 36 days after five years of local government service)
35-hour working week and a range of flexible working arrangements
Excellent pension scheme
Competitive pay – and a commitment to paying all staff and apprentices the London Living Wage
Annual season ticket loan
Cycle to Work scheme and discounted gym memberships
Payroll giving
Smart Tech incentive scheme
Local discounts from restaurants, shops, health and beauty therapists, and more.
Detailed job description and main responsibilities

To provide strategic and operational direction and leadership on workforce issues to ensure an effective payroll and teachers’ pensions service.
To lead, co-ordinate, manage and supervise the Council’s payroll function paying over £300m to 15,000 employees and pensioners in Islington and client organisations.
To be responsible for the integrity of payroll processes so that employees and pensioners are paid correctly and on time in accordance with the information provided or input by partner organisations and managers across the Council.
To ensure that payroll function meets statutory and contractual requirements
To be responsible for the effective implementation of the Council’s policy in respect of payroll administration

Job Category : Admin & Clerical

Location : Priory House, Central Bedfordshire Council

Hours Per Week : 37.00

Start Date : Immediate Start              

Start Time : 09:00

End Time :  17:00

Salary: £12.70

We require a full time agency work to cover Project Support,

Stop Smoking Project Support Officer

Public Health

This is a very busy role with lots of projects and tasks to manage.

Job Category : Trade & Operatives

Location : Blackwall Goods Yard Depot, London Borough of Tower Hamlets

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 16:00

Salary: £20.29

ROLE REQUIREMENTS: 

To undertake a wide range of tasks in the vehicle workshop which require the use of specific knowledge and skills as identified in the Person Specification.

To undertake scheduled inspections and services to vehicles and equipment to a high standard and within agreed timescales.

1.

2.

3.

4.

To undertake safety and maintenance inspections of vehicles and equipment operated by contractors to the Council.

To complete accurately all other appropriate and required records, including timesheets, driving hours etc.

5.

6.

7.

To identify, locate, order and collect parts as necessary to ensure works are undertaken within agreed timescales in order to maintain the operational efficiency of vehicles and equipment, including liaison with suppliers, manufacturers and/or their agents.

To understand the Health and Safety risks identified for the Vehicle Workshop environment and ensure that all mitigating procedures and practices developed from the Risk Assessments are implemented. To notify the Workshop Supervisor immediately of any identified hazards or safety concerns.

To keep nominated own work-area free from hazards and in a clean and tidy condition and assist others in keeping the whole of the Vehicle Workshop environment in a similar condition.

8.

9.To use and operate all equipment in the workshop in an appropriate manner and, once used, return it to the appropriate storage area.

Qualifications

Hold an appropriate vehicle technician qualification (equivalent: NVQ Level 2 or above).

Hold a full, clean car Driving Licence and Motorcycle Driving Licence (150cc minimum).

Hold an appropriate PCV DD restricted (minimum) and/or HVG Class 2 (minimum) driving licence.

Qualified to be an experienced MOT vehicle examiner.

Must hold an appropriate MOT vehicle examiner certificate for Class 4, (Class 5) and Class 7 vehicles.

Skills & Experience

Demonstrate at least two years’ experience of undertaking routine, multi- skilled, working on cars, light vans and heavy vehicles that are similar to those operated by the Council as well as any specialist equipment attached.

Ability to demonstrate experience and knowledge of undertaking repairs to:

o Hydraulic and/or Pneumatic systems

o Body panels

o Electrical systems

o Pedestrianised Vehicles and Motorcycles o Horticultural and Agricultural Equipment

Experience of preparing and presenting vehicles to VOSA testing stations.

Demonstrate experience and knowledge of using Welding equipment

A level of experience and knowledge of:

o Paint Spraying o Fabrication

Knowledge of basic hazards, and appropriate working practices, within a Vehicle Workshop environment

To carry out repair and maintenance to various types of fleet vehicles. Located in London, E14 0JJ.

*Working in the council workshop.

*Maintaining various size fleet vehicles, including cars vans and buses.

*Must have Level 3 City & Guilds in Vehicle Technician.

*Could lead to permanent opportunity

* Experience needed in HGV & PSV vehicles 

*Immediate start for the right candidate

*Looking for two people to work in a great team

Job Category : Social Care & Health Qualified (Kingston & Richmond)
Location : 44 York Street, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £28.23
Successful candidates will need to have:

• Passed ASYE and have 3 years post qualifying experience
• SWE active registration

Job Category :Admin & Clerical

Location : Sumner House, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:45

End Time : 17:00

Salary: £14.22

We need a bright and experienced receptionist, to join our busy children’s service in Peckham, where the main responsibility revolves around looking after the demanding reception desk.  

At the heart of this role you will contribute to the achievement of quality customer care, including providing good customer services as the first point of contact for clients and other agencies. Sensitivity and a professional approach in dealing with children and families facing difficult situations are essential.

You should enjoy a challenge and have experience of working in a Children’s Services or similar setting for our busy office in Peckham.

Use your IT and people skills and knowledge to carry out a variety of administrative activities from booking rooms, to using the electronic records to ensure that service targets are met.  

An essential part of the role will be to help new staff to get up and running by carrying out reception inductions so you will need to be able to keep up-to-date with changes within the department and promote good working relationships.

PRINCIPAL ACCOUNTABILITIES

1. Carry out administrative functions (as determined by the nature 

of the service), taking into account Departmental policies and procedures, and requirements of Government Departments.

• Maintain an up-to-date knowledge of the legal framework, including Government guidelines and statistical returns, within which the service operates
• Provide  information and guidance on processes and procedures to Social Work Practitioners and Managers
• Update complex information systems, ensuring that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
• To undertake the collation, preparation and provision of information reports for practitioners and managers using Business Objects and Excel.
• Scanning and uploading of documents to the information system, ensuring accuracy and appropriate disposal of paper documents.
• Provide basic specific financial support to the service, including issuing of travel warrants.
• Distribution of information e.g. Assessments, LAC reviews, panel papers to Families, young people, Practitioners and Independent Panel Members, ensuring compliance with the Data Protection Act.
• Providing reception services, ensuring quality customer care for all visitors and directing callers to appropriate services.

Knowledge, including educational qualifications:

Knowledge of the nature and operation of Children’s services department

Interpersonal skills, so as to deal appropriately with a wide range of people in a variety of settings e.g. reception cover and on the telephone.

An understanding of the principles of a quality customer care service

Understanding of how to organise and prioritise own workload

A general understanding of the principles and applications of Diversity in the workplace

An awareness of health and safety issues within an office environment

Understanding and appreciating the importance of and need for confidentially

Experience:

To have extensive administrative experience, including data input and retrieval.

Experience of compiling and maintaining records and administrative systems

Experience of data cleansing, producing statistical information

Aptitudes, Skills & Competencies:

Literacy skills to enable the post holder to produce high quality non-standard correspondence – take and produce Minutes.

Numerical skills to enable the post holder to produce statistical information and contribute to statistical reports

Ability to resolve problems creatively, and disseminate information clearly.

Ability to review and maintain administrative systems

Interpersonal skills in order to deal appropriately with a wide range people in a variety of settings (e.g. reception service, meetings). 

Ability to organise and prioritise own and other’s work responding to changing priorities and deadlines

Job Category : Housing

Location : The Deane House, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £16.50

Advice and Information:

            Provide advice and information in relation to tenancy and estate management, having knowledge of housing law, current legislation, and new initiatives. Understanding of tenancy and estates policies and procedures, looking to improve, lean and update where necessary. 

Ensuring safeguarding practices are adhered to and that the customer is at the heart of everything we do. If correct decisions are not made vulnerable people are at risk. Cases can be reviewed/audited by central government.

Conduct tenant sign-ups and visit regularly to ensuring the right support is given at the right time to enable that tenancy to be successful and sustainable.

Monitor against the tenancy obligations and address any breaches or issues.

Provide consistent and strong messages when dealing with all aspects of low-level nuisance and anti-social behaviour; ensuring that you consult closely with the ASB Case Managers to explore that the behaviours of the perpetrators change.

Qualifications

Minimum of 5 GCSEs at grades A to C (including English and Maths) Essential

NVQ Level 4 or equivalent, or significant relevant experience within housing; local authority or registered provider Desirable

Evidence of continuing development of professional skills e.g., through training qualification or experience Essential.

Knowledge and Experience – Essential

At least 2 years housing management experience in a similar setting with a registered provider.

Good understanding of the social housing; with a strong emphasis in housing management

Knowledge of working within Housing management, tenancy, and estates

Ability to deal with confidential and sensitive matters with a wide range and spectrum of people in varying circumstances.

Experience of dealing with the general public and in particular vulnerable customers Experience of delivery of frontline customer services

Experience of working in an administrative role

Experience of recording and maintaining accurate statistical information

Knowledge and Experience – Desirable

Numerate

Ability to prioritise, manage own workload, and meet deadlines.

Ability to work as part of a team, be flexible, use own initiative and work with limited supervision.

An awareness of the Data Protection Act

An awareness of Health and safety in a social housing setting.

An awareness of welfare benefits and welfare reform

Experience of effectively triaging enquiries and signposting clients where appropriate

Skills 

Excellent customer care and people skills and an ability to communicate well both face to face, by email and by telephone.

Accuracy and attention to detail

Good organisational and administrative skills

Good keyboarding / word processing skills

Good IT skills including the use of Microsoft Word, Excel, and Outlook as well as case management systems.

Roles is a typical housing officer role.   Minimum 4 days per week on site.

Managing tenancy and estates; across a patch of approx 750 properties.   Including estate inspections, block inspections, knowledge of health and safety.  Knowledge of  housing law and legislation.  Dealing with vulnerable and complex cases (safeguarding).  Tenancy sign up and ensuring that the tenancies are sustainable. Dealing with low level neighbour nuisance and anti-social behaviour.  Attending multi agency meetings.  

Job Category : Admin & Clerical

Location : Somerset County Council

Hours Per Week : 37.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary: £10.98

We are currently seeking a highly organized and detail-oriented senior business support assistant to support to join our award-winning service in Somerset. The successful candidate will be responsible for providing administrative support to the Public Health Nursing teams (Health Visitors and School Nurses), ensuring the smooth day-to-day running of the service. 

Tasks include:

Monitoring mailboxes and actioning as required.

Collating information and updating spreadsheets

Procurement of good and services

Formatting, proof reading and document management

Attending management meetings and taking notes

Arranging and supporting servicing of medical equipment

Maintenance and updating of letter templates and policy documents.

Extensive use of SharePoint, OneNote, Excel, Outlook, Word, PowerPoint, Microsoft Teams

Maintenance of our electronic patient records system and arranging access for new starters.

Arranging meetings, collation of agendas and booking rooms / Teams Meetings

Collation of information and presenting in a readable form for staff updates

Oversight of and updating the personal safety device database, adding and removing staff as required.

Support to team managers around equipment and inductions for new starters.

Data inputting

General office duties