Job Board

Job Category: Social Care Qualified
Job location: 

King Square, Bridgwater, Somerset, TA6 3AR, Somerset Council

Hours per week: 37

Start date: Immediate start

Salary: £28.48 per hour

Job description

What will I be doing?

You will be working with children subject to Child In Need and Child Protection Plans, in pre-proceedings and in legal proceedings. You will work with some children in our care whose permanence plan is still being determined. In our well established Family Safeguarding model, you will be able to work alongside adult-focused practitioners to inform assessments and plans, in the specialist areas of substance misuse, domestic abuse, and mental health. 

Here in Somerset, our manageable caseloads let you be innovative and creative – undertaking direct work with children and young people to hear their voice and understand their experiences. You will work with parents and the wider family network, with access to Family Group Conferencing, to support them to identify strengths, tackle problems and change interactions and behaviours. With permanent Team Managers, you’ll be supported with regular and reflective group and personal supervision.

What kind of experience or qualifications do I need?

You will be passionate about relationship-based social work, proud of your profession, and able to reflect and think creatively about how you can build relationships to make a difference to children and families. You will need to be a qualified social worker registered with Social Work England and have substantial experience working with children and families in social work.

We are proud to offer an environment that is supportive and rewarding, within a friendly team who are passionate about the work that they do to improve the lives of people in Somerset. We are continuing to develop our use of motivational interviewing to support families with identifying opportunities for change and working to achieve and sustain this alongside them, with the support of our multi-agency partners. Up-to-date technology is provided to help you stay connected to your team and manager through virtual meetings, team check-ins and service sessions.

Anything else I should know?

Based in Bridgwater, we are very open to flexible working options. You will need to hold a full driving licence and have access to your own vehicle as travel is required.

Comments

Approval code is for previous postholder John Mapara. John is leaving on 30/9 and we still need a locum worker to fill this vacancy.

Job Category : Interims

Location : ALEXANDRA HOUSE, London Borough of HaringeyHours Per Week : 36.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £291.06LGPS experienced Pensions Team leader required to join the Haringey Pension Fund – Please do not submit any candidates without recent Local Government Pension Scheme experience (within the last 3 years). Duties will include allocating and checking work of Pension Officers and Apprentices. Full range of LGPS calculation experience essential, cradle to grave. In-depth LGPS regulation knowledge required to ensure accuracy of calculations. Experience dealing with complex member queries and complex LGPS calculations required. Altair experience a desire but not a must, relevant other pensions software experience considered We can try to accommodate a sooner start date if the candidate can start sooner.

Job Category : Facilities & Environmental Services – General

Location: Poole Farm, Plymouth City Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 16:30

Salary: £15.08

This role is a Grade E Natural Infrastructure Officer role based within the Plymouth and South Devon Community Forest team, supporting wider Green Estates work also. 

The post holder will be expected to undertake the following activities:

Community Forest team:

–           Supporting tree planting and woodland creation applications inclusive; data management; applicant support creation and editing of shapefiles and designs on QGIS and ArcGIS; and coordination of material to be shared with partners and applicants

–           Utilising data to evidence and benchmark progress against PSDCF’s 25 year plan, and to monitor benefits and impact of CF activities across Plymouth and South Devon, inclusive; tree equity and canopy cover review; flood and water quality enhancement; access to greenspace; and wider habitat and natural capital improvements

–           Assisting the facilitation of community tree planting days in Plymouth, working in partnership with PCC’s Green Communities team 

–           Ensuring photographic evidence and scheme reporting to Defra is submitted through appropriate channels and to deadline

PCC Green Estates:

–           Support mapping of Green Estates assets and working across internal teams to ensure green infrastructure and natural environment work is monitored

Supporting project tasks for Biodiversity Net Gain requirements and Nature Recovery activity – e.g. management plan collation and mapping, wider Natural Infrastructure Enhancement Pipeline project work, and Plymouth Nature Recovery Network mapping

–           Supporting Green Estates Manager in collaborating with strategic planning on local plan evidence base and producing key strategic documents for internal, external consultation and publication

Primary

purpose of role

To promote, protect and enhance Plymouth’s Natural Infrastructure in a manner

that delivers maximum benefits for people and nature.

This role will support the delivery of a robust and resilient network, which

provides the natural services required to enable the sustainable growth of the City

and surrounding areas and encompass land, water and marine resources.

The balance of these outcomes will depend on the overall priorities of the Service,

although the post is designed to offer maximum flexibility in the deployment of

staff resources in order to meet evolving business needs and offer staff

development opportunities.

The role holder will have no formal management responsibilities but the post

holder above C grade may be given delegated responsibility for the supervision and

mentoring of more junior staff.


Key activities Grade E
  Provides specialist NI advice and guidance on a variety of queries, and exchanges orally and in-writing information on natural infrastructure issues with a range of audiences, including the public, community leaders, contractors, developers, planning officers, management and members. 10%  Assists with making the Council’s input to the Joint Local Plan, Plans of other local authorities, into the formulation of planning strategies, and strategies for engaging communities with natural spaces.

10%

Desirable

Grade E Grade F

qualifications/

knowledge

 Knowledge of Natural Infrastructure principles and delivery options.

 Knowledge and understanding Project Management techniques.

 Knowledge of Natural Infrastructure principles and delivery options.

 Knowledge and understanding

Project Management techniques.

Essential

Grade E Grade F

experience

 Experience of using a range of IT based applications

 Experience in conducting communication and consultation

exercises.

 Extensive experience of developing and sustaining good relationships and working with external organisations, elected members, land owners, members of the public and development interests

Desirable experience

 Experience of supporting the development of and participating in communication, and consultation exercises.

 Experience of developing and sustaining good relationships and working with external

organisations, elected members,

land owners, members of the public and development interests.

 Experience of supporting the development of and participating in communication, and

consultation exercises.

Essential skills Grade E Grade F

 Relevant demonstrable ICT skills (e.g. PC based skills, MS Office software and GIS systems) to the position as determined by the NI Manager.

 Ability to use GGP and GIS plotting and mapping systems.

 Evidence of communicating

effectively on complex Natural Infrastructure issues both verbally and in-writing to a varied audience including ward councillors, amenity societies, Government Inspectors,

local people etc.

Job Category : Housing

Location : Civic Centre, Enfield Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.55

The single homeless service assist single customers who approach the service for housing assistance. They are required to complete a thorough homelessness assessment under relevant legislation, and support the customer into a suitable housing pathway.

Experience of working in homelessness is required, along with experience of working with vulnerable people. Customers may include those with mental health issues, prison leavers, customers coming out of hospital etc.

Purpose of the Role:

1. Provide a quality service of housing options, advice and homeless prevention casework to fulfil the authority’s statutory function to prevent homelessness in accordance with Housing Act 1996 (as amended in 2002, 2011, 2016)

2. Ensure the robust processing of homeless applications and appropriate accurate and quality advice is given to prevent all aspects of homelessness in accordance with current legislation having due regard to the code of guidance.

3. Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation is available to those who are homeless or threatened with homelessness 

KNOWLEDGE, SKILLS & ABILITIES 

Experience and Knowledge 

1.Experience of effectively preventing homelessness

 2. Experience of carrying out robust enquiries and competently deciding homelessness applications in accordance with Part VII Housing Act 1996 as amended

3.. Ability to effectively manage a caseload whilst ensuring effective planning, prioritisation, case recording and communication with customers

4.  Experience of front line contact with the public and communicating complex information in a clear and tactful manner while ensuring high levels of customer service

5.  Ability to deal with complex, difficult or contentious enquiries or complaints

6. Experience of working as part of a team, and on own initiative with minimal supervision

7.  Experience of negotiating effectively, and working in partnership with other departments, external agencies to achieve corporate goals. 

8. Ability to effectively resolve problems 

9.  Good computer skills and the ability to use and navigate IT databases input, retrieve, store and effectively manage information.

Essential Qualification(s) 

1.  Good General Standard of Education

Competencies*: Taken from Enfield’s Staff Competency Framework (up to SO2). Candidates are asked to address these when making their application

Competencies:

1.             Influence

a.         Build Relationships

b.         Communicating Information

2.         Solving Problems

a.         Investigating Issues

b.         Creating Innovation

3.         Adaptability

a.         Resilience

b.         Giving Support

4.         Deliver Results

a.         Driving Success

5.         Planning and Managing Resources

Job Category: Building Services & Maintenance

Job Category: Education Qualified

Job location: Chestnut Grove, Penge, London, SE208PD,

Bromley Council

Hours per week: 8

Start date: Immediate start

Salary: £13.11 per hour

Job Category: Housing
Job location: Wallfields, Hertford, Hertfordshire, SG13 8EQ, East Hertfordshire District Council

Hours per week: 37

Start date: Immediate start

Salary: £15.78 per hour

THIS IS FOR ROUGH SLEEPER OUREACH / SUPPORT OFFICER WITH SOME HOUSING KNOWLEDGE AND WORKING WITH VULNERABLE GROUP .WILL NEED DRB AND MUST BE A CAR DRIVER .

Operational Responsibilities 

Provide individual and accommodation-based support to single clients accommodated at Cedar Lodge at Stanstead Abbotts or any similar temporary accommodation, for previously homeless or rough sleeping applicants, who will likely have support needs including, mental health, drug and alcohol use, history of criminal/anti-social behaviour, or long-term unemployment. 

Carrying out outreach tasks to verify rough sleeper across East Herts Borough and supporting verified rough sleepers to ensure they have an identified housing solution that meets their needs and supporting them to achieve and sustain them. 

Listen to and build rapport with the residents to encourage positive engagement with the service. 

Develop support plans with agreed achievable outcomes in collaboration with the resident at cedar cottage (single client accommodation), relevant support agencies and council officers, notably the Housing Options Officers 

Ensure that the required case files and paperwork are kept up-to-date and regularly monitored and contribute to the provision of timely and accurate information as required to manage the service.

Identify and co-ordinate referrals to internal and external support agencies and support residents to engage with those services. 

Provide assistance to residents at Cedar Cottage with their general financial management, including the registering of all benefit applications both personal and housing related. 

The candidate we are looking for :  

This is an exciting opportunity for a proactive, robust and determined person who shares our commitment to end rough sleeping in East Herts as soon as possible. The post requires outreach visits to rough sleeper across the borough as and when 

 You will need to have experience of working with rough sleepers and a current understanding of the reasons that contribute to people sleeping rough. We’re looking for someone who can develop and maintain strong working relationships with customers, colleagues and partner agencies from the various support organisations and accommodation providers we work with.

You will need to have the drive and commitment to support an often vulnerable and challenging client group. Excellent communication, influencing and reasoning skills are key, as is the ability to solve problems effectively. You will be expected to plan ahead, organise deadlines and to be able to manage your own workload in a busy, fast paced environment. You must be a car driver.

Job Category: Social Care Qualified
Job location: Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP, 

Nottinghamshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £20.29 per hour

Job description

Qualified social worker required in the Broxtowe Family Support & Safeguarding Team. Your role will be varied, working with children of all ages who are supported by Child in Need or Child Protection plans, or who have a Child and Family Assessment in place. You will work with the whole family network to support them to recognise and build on their strengths and resources, and take the lead in their own plans to keep children safe and well at home. 

You will work together with a range of agencies to identify appropriate support service and progress the child’s plan, with the aim of promoting positive change within the child’s home environment. You will respond to risk with the support of your multi disciplinary team.

You are required to have 3 years post-qualifying experience in direct employment of an English local authority.

Job Category : Buildings Services, Trades & Maintenance

Location :Rhondda Cynon Taf County Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:00

Salary: £16.08

Job Category : Housing

Location : Edmonton Centre, Enfield Council

Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £17.54

Operational planner required to support DLO repairs service as part of ERDTo plan and schedule appointments / programmed works across the division to achieve maximum productivity, ensuring that suitably qualified operatives are correctly and efficiently allocated always. and Support the Management team.

Job Category : Environmental

Location : County Hall, Northallerton, DL7 8AE, North Yorkshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00
Salary: £16.35

From counterfeit and dangerous goods to illicit tobacco and large frauds, our core aim is to protect consumers from online harm.  We do this by investigating and disrupting harmful web sites and other online platforms. We also help build capacity within the trading standards profession at a local and regional level, so officers are better equipped to gather evidence and investigate online crime.  Our team also operates a Digital Evidence Unit for the forensic analysis of computers, mobile phones, tablets, and other electronic devices.

As an Enforcement Officer, you will support the Disruptions Team Leader in detecting, researching and disrupting online harm.  For the higher pay grades, you will also assist in managing and delivering projects set out in the National Trading Standards eCrime Team service plan. You will work closely with colleagues in trading standards teams across England and Wales to ensure e-crime intelligence is properly captured and recorded.

North Yorkshire Council is a joint host authority, alongside City of York Council, for the National Trading Standards eCrime Team (NTSeCT). The team investigates, prosecutes and disrupts consumer harm caused by traders operating illegally online.

Key objectives of the service are:

• To investigate incidences of e-crime that are of cross-region or national significance.
• To provide a Digital Evidence Unit for the forensic analysis of computers, mobile phones, tablets and other electronic devices.
• To provide specialist forensic support on-site during the collection of digital evidence from complex IT environments.
• To intervene where web sites, social media and other online platforms are hosting content that is harmful to consumers.
• To build capacity within the trading standards profession at a local and regional level in order that officers are better equipped to gather evidence and investigate incidences of e-crime.

Key objectives of the role are:

• The post holder will support the National eCrime Co-ordinator and Divisional Officer with the research and the development of policies, procedures and best practice to ensure trading standards is better equipped to deal with e-crime threats at a local, regional and national level.
• The post holder will assist with the implementation of projects identified within National Trading Standards eCrime Team business plan.
• The post holder will work closely with the National Trading Standards Intelligence Team and the Regional Intelligence Analysts to ensure e-crime intelligence is properly captured and recorded.

Plus, at Lead Officer level (Grade JK):

• To lead on, or lead parts of, online trading standards-based projects.
• To manage staff allocated to these projects, or parts of project of which the postholder is the lead officer.
• To undertake online disruption work on sites or social media where there is consumer harm.
• To mentor staff junior staff/seconded officers to develop their knowledge and experience of open-source investigation and disruption work.
• To be an authorised officer for disruption work, carrying out range of activities including, directed surveillance and test purchasing.

To specialise in an area of the team’s work, including but not limited to covert investigations, open-source investigations, disruption work or Intelligence


Essential

Knowledge and Experience

For Grade F:

•          Working knowledge of computer hardware and general software packages 

•          Knowledge of the workings of a trading standards service within a local authority

•          Experience of carrying out routine online inspections

•          Experience of using electronic record keeping systems

For Grade G, as Grade F plus:

•          Working knowledge of online research techniques, web sites and internet technologies 

•          Experience of carrying out general online research and the tools and techniques available

For Grade H, as Grade F and G plus:

•          Knowledge of complex IT principles, including internet architecture and web site design and construction

•          Knowledge and ability to interpret complex legislation and apply it in practical situations and advise consumers and traders.

•          Knowledge of current legislation in respect of Trading Standards

•          Experience of enforcing Trading Standards legislation or other enforcement work or other relevant work experience.

•          Experience of report writing.

For Grade JK (Lead Officer), as Grade F, G and H plus:

•          Knowledge and ability to interpret complex legislation, apply it in practical situations and advise trading standards professionals, consumers, and traders.

•          Knowledge of the workings of a regulatory service within a local authority.

•          Knowledge and understanding of the use of technology and online platforms/web sites to plan and commit offences and the techniques to investigate and disrupt such offending.

•          Can demonstrate experience of using open-source investigation tools alongside knowledge of the legal framework behind such work for trading standards professionals. 

•          Can demonstrate experience of mentoring less experienced officers.

•          Specialist knowledge in a particular area of work eg covert investigations, open-source investigations, disruptions work or intelligence.

Occupational Skills

For Grade F:

•          Literacy and numeracy skills to level 2 or equivalent.

•          Works productively in a pressurised environment.

•          Demonstrable IT Skills.

•          Uses developed communication skills to explain work carried out by the post holder in a court setting.

•          The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

•          Takes responsibility for maintaining own and others’ health and safety.

For Grade G, as Grade F plus:

•          Analyses information from a range of sources, probing for further information or a greater understanding when necessary.

•          An investigative nature with the ability to draw information from a variety of sources, dissect and draw appropriate conclusions.

•          Communicates with people on complex matters, issues and ideas and/or in complex situations.

•          Effectively copes with conflicting and complex demands.

•          Monitors own performance against deadlines and milestones to ensure targets are met.

For Grade H, as Grade F and G plus:

•          Makes decisions which influence a range of actions, projects and/or people.

•          Uses a range of techniques to successfully persuade, influence and/or negotiate with others in a range of situations.

•          Uses high level communication skills with people at all levels.

•          Able to prevent and/or manage challenging behaviour.  Takes constructive action to prevent triggers occurring and minimise identified behaviour.  Acts in a manner which is likely to promote calm and reassurance

For Grade JK (Lead Officer), as Grade F,G and H plus:

•          An investigative nature with the ability to draw information from a variety of sources, dissect and draw appropriate conclusions, probing for further information or a greater understanding when necessary.

•          Takes responsibility for and produces a range of solutions to problems.

•          Ability to explain detailed and technical information to a varied audience.

•          Able to give clear, accurate and concise information in pressured situations, such as when encountering potentially upsetting illegal material or giving evidence in court.

•          Completes accurate written records.

•          Takes responsibility for maintaining own and others’ health and safety.

•          Advanced ICT Skills in relation to the use of Forensic software packages•          Able to obtain and present information from a variety of sources

Job Category : Environmental

Location : County Hall, Northallerton, DL7 8AE, North Yorkshire Council

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00
Salary: £17.85

From counterfeit and dangerous goods to illicit tobacco and large frauds, our core aim is to protect consumers from online harm.  We do this by investigating and disrupting harmful web sites and other online platforms. We also help build capacity within the trading standards profession at a local and regional level, so officers are better equipped to gather evidence and investigate online crime.  Our team also operates a Digital Evidence Unit for the forensic analysis of computers, mobile phones, tablets, and other electronic devices.

As an Intelligence analyst, you will support the Disruptions Team Leader in detecting, researching and disrupting online harm.  This will be by carrying out online and open source research to identify potentially harmful content and developing appropriate intelligence logs and intelligence products.  You will work closely with colleagues in trading standards teams across England and Wales, as well as external partners such as the Police and HMRC.An enthusiasm to protect consumers and tackle online harm.  Although specific experience of online open-source research is a distinct advantage, a solid background in intelligence research and development is key.  You will be an excellent communicator, both verbal and written.  You will have proven experience of analysing information from a range of sources, probing for further information to aid greater understanding where necessary.

Job Category: Legal
Job location: Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF,  London Borough of Waltham Forest
Hours per week: 36

Start date: Immediate start

Salary: £29.38 per hour

We are looking for a Litigation Lawyer to join our Litigation and Public Law Team focusing on one or more of: complex possession, Housing Judicial Review, Access or Anti-Social Behaviour Injunctions. You will be responsible for a challenging caseload, you will be line managed by Senior Lawyers and supported by legal officers and paralegals in the team. The ideal candidate will be a qualified solicitor, or barrister with three years post qualification experience, able to demonstrate experience.

Key Responsibilities: 

To be responsible for giving legal advice, drafting documents, conducting litigation, undertaking advocacy and providing support to clients in one or more areas of the Litigation Team’s work as follows; complex possession, homelessness, anti social behaviour and other injunction work.

Responsible for conduct of litigation (including advocacy) in the areas of responsibility as assigned by the Senior Lawyer and/or Head of Law (Litigation)

To contribute to the effective operational management of the Legal Services team in order to deliver a high quality and cost-effective legal service which includes undertaking work in other areas of Legal Services where required and competent to do so. 

Qualifications and Requirements: 

To be considered for this position, you should meet the following requirements: 

At least one years’ experience as a qualified solicitor, barrister or FILEX

Proficiency in office software 

Terms and conditions: 

Satisfactory employment references and CIFAS identity checks; 

Satisfactory declaration of interest; 

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. 

Equal Opportunity: 

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and management of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: – Promoting equality of opportunity – Opposing all forms of discrimination, intolerance and disadvantage – Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. – Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. 

We are keen to support staff to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

Job Category: Admin & Clerical
Job location: Newmarket Walk, Merthyr Tydfil, Merthyr Tydfil County Borough, CF47 8EL, 
Merthyr Tydfil County Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £13.69 per hour

Work Pattern Monday – Thursday 9am – 5pm, Friday 9am – 4:30pm

Job Category: Housing

Job location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX,

Charnwood Borough Council

Hours per week: 37

Start date: Immediate star

tSalary: £33.00 per hour

Key Relationships/Liaison with:    Private owners, landlords and tenants, Internal and external partners in the public and private sector, Letting Agents.Job Purpose�    To support the improvement and upkeep of housing standards and conditions in the private sector in the Charnwood Area.�    To Manage, Support and develop the Housing Standards and Private sector Licensing Teams.�    To ensure that the housing standards service is delivered smoothly and efficiently in line with policies and procedures.�    To deal with complex cases and complaints about housing standards.�    To work in partnership with internal and external services and agencies to�    support the delivery of the service and related policies, strategies, action plans and initiatives.�    Delivery of an effective and appropriate service to all service users, fairly and without discrimination.Main Duties and Responsibilities1.    Responsible for the day to day running of the Housing Standards service including processing and responding to complaints and enquiries about housing standards and disrepair in the private sector. Including oversight of standards on mobile home and caravan sites.2.    Responsible for the day-to-day management of the Housing Standards Team, including training, guidance, coaching, mentoring, support, and motivation, identifying development needs, and encouraging strong team and cross-team working.3.    Responsible for the day to day running and delivery of the private sector housing licensing schemes including mandatory, selective and additional licensing.4.    Responsible for the day-to-day management of the private sector Housing Licensing Team, including training, guidance, coaching, mentoring, support, and motivation, identifying development needs, and encouraging strong team and cross-team working.5.    Ensure service standards and performance targets are achieved through regular performance monitoring, collation and timely submission of performance reports and returns, and assist in the identification and implementation of corrective actions.6.    Ensure quality and value for money in service delivery, by obtaining feedback from customers, partners, and staff, benchmarking services, and identifying best practice, and assist in the identification and implementation of service improvements.7.    Develop, review, and implement procedure guides to support effective, efficient, and consistent service provision, in line with local and national policies and legislation.8.    Represent the service at internal and external meetings, working groups and case conferences.9.    Work in partnership with other agencies and individuals in the public and private sectors including tenants groups, residents groups, support agencies, letting agents, landlord groups, landlord accreditation schemes, student accommodation providers and Universities, landlords and tenants.10.    Be a caseholder for and resolve complex complaints from tenants in the private sector as well as support the team to resolve difficult complaints.11.    Assist the private Sector Housing Manager with the monitoring of relevant budgets, ensuring that expenditure is within approved limits and value for money is achieved.12.    Ensure the delivery of fair and equal services to all customers, in line with Council policies.13.    The postholder will be required to undertake such other duties commensurate with the grade, and / or hours of work, as may be reasonably be required of you, at your main place of work and at any other of the Council�s establishments.14.    Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. Essential    DesirableQualifications        Level 4 certificate or equivalent in Housing, Environmental Health or a related subject.    ?    Certified member of the Chartered Institute of Housing.        ?Certificate in Housing Health and Safety Rating System competency        ?Or        Demonstrable experience identified within the section below.    ?    Experience        Significant experience of delivering Housing Standards and Housing Licensing Services.    ?    Experience of resolving complex housing disrepair issues in the privately sector.    ?    Experience of taking enforcement action relevant to Housing standards, including working in partnership with legal services to prepare court documents.        ?Experience of completing inspections in line with the HHSRS (Housing Health and Safety Rating System) guidelines.    ?    Experience of providing advice and support to landlords in the private sector.    ?    Experience of managing staff.        ?Experience of managing and improving performance.    ?    Experience of managing and resolving customer complaints.    ?    Experience of managing budgets.         ?Experience of partnership working across the public and private sector.     ?    Experience of working with individuals and organisations with conflicting priorities to reach a common goal.    ?    Experience of using a range of IT systems and Software.    ?    Skills / Knowledge        The ability to converse at ease with customers and provide advice in understandable spoken English is a requirement of the post.    ?    Knowledge and understanding of the Housing Act 2004, ideally through practical application.     ?    Knowledge and understanding of relevant policy developments and legislation.    ?    Ability to use own initiative, make decisions and resolve problems with minimal supervision.    ?    Ability to prioritise workloads to meet conflicting deadlines and achieve a range of performance targets.    ?    Ability to demonstrate a broad range of management and leadership competencies, including supporting, developing, coaching, and mentoring.    ?    Ability to develop, review and implement effective procedures.    ?    Ability to research and identify best practice and embed into working practices.    ?    Interpersonal Skills        Ability to communicate effectively with customers with differing needs, colleagues at different levels and elected members.    ?    Ability to develop and maintain effective working relationships with partner agencies.    ?    Other requirements        May be required to be available for meetings outside of normal office hours.    ?    Ability to hybrid work and to carry out on site visits.    ?    An understanding of, and commitment to equal opportunities, and the ability to apply this to all situations.    ?    Must be able to perform all the duties and tasks of the job with reasonable adjustments, where appropriate, in accordance with the provisions of the Equality Act 2010.    

Job Category: Interims

Job location: Plough Lane, Hereford, Herefordshire, HR4 0LE, Herefordshire Council

Hours per week: 37

Start date: Immediate start

Salary: £26.06 per hour

Business Mileage: 45p per mile 

 Hybrid working

Do you have a can-do attitude? Are you committed to delivering customer-focussed services? Are you an inspirational leader with a background in Public Rights of Way? If the answer to each of these questions is yes, we’d like to hear from you!

Herefordshire Council is seeking to appoint an Interim Principal Public Rights of Way Officer who will act as the professional lead for all Public Rights of Way related matters across the authority. You will be responsible for the management of the Public Rights of Way team, and in doing so, developing, and implementing strategies, processes, and policies to provide excellent Public Rights of Way services and will collaborate with various stakeholders, including Cabinet, other elected members and senior managers to enhance the network, ensuring they are accessible and well maintained.

The role will be hybrid working with typically one day in person on Tuesdays, however there may be requirements for additional days where site visits are needed. 

Job Category: Housing

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG,

Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £13.70 per hour

Monday – Friday 09:00 – 17:00. Hybrid role, 4 days in office.

Job Category: Social Care Qualified

Job location: 31 Chester Street, Wrexham, Wrexham Principal Area, LL13 8BG, Wrexham County Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £30.50 per hour

Job description

The All Age Disability Team provide intervention and support to Children and Adults of any age who may have a diagnosed Learning Disability, Severe Physical Disability and Multiple Disabilities with complex needs. 

We have an exciting opportunity for experienced Social Workers to join an innovative and supportive team. The team works with Children and Adults; the current vacancy is within the children’s element of the team.  

The successful candidates will need to a registered social worker and contribute to the team’s multi-agency approach to providing a seamless health, social care and well-being service for individuals with disabilities of all ages, their families and carers. 

Job Category: Admin & Clerical

Job location: Priory House, Monks Walk, Chicksands, Shefford, Central Bedfordshire, SG17 5TQ, 

Central Bedfordshire Council

Hours per week: 37

Start date: Immediate start

Salary: £16.90 per hour

Job description

Driving Licence is desirable. 

Working within a team delivering an effective and responsive service, ensuring our senior leadership team (Director level) have the day to day support they need. 

Candidate must have excellent organisation, interpersonal and communication skills and be an expert in prioritising and managing busy schedules and planning proactively. 

Day to day – may involve diary management, fielding calls, minuting meetings, liaising with colleagues, partners and residents as well as the Council’s elected members and MP’s. Ideally need to have experience in a similar role supporting a senior leadership team. Knowledge of Local Government or working in a political environment would also be advantageous but not essential.

Regular travel to and working from Priory House, Shefford is required. This is inline with business need but likely to be at least twice a week.

£32,587 per annum, pro rata. (£16.90 per hour) –

please note this is the rate for someone choosing to be paid LTD / Umbrella or PAYE it won’t be exceeded as an hourly rate.

Job Category :Social Care – Unqualified

Location : Enfield Civic Centre, Enfield Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £17.00

To enable customers to communicate with the Council and access services and information through a range of IT solutions across all channels (web, telephone, face to face, correspondence, mobile, sms text messaging and email).  To use judgement and decision making skills to assess customers for eligibility for services, funding, benefits, concessions etc.  Assessing risk to elderly and/or vulnerable service users and identification and allocation of appropriate resources to meet customer needs and requirements.

Post is to answer 1001 ASC enquiry telephone line and undertake initial information gathering on referrals.

Key Accountabilities:

1. To maintain a clear understanding of the objectives, direction and development of the service area to meet changing needs, with particular emphasis on customer relations, continuous service improvement and ensuring that a positive image of the Council is portrayed at all times.
2. To contribute towards the development of a culture within the service which is customer focussed, committed to ensuring value for money and to provide a high standard of customer service, health and safety and the Council’s core values.
3. To ensure that schemes and targets comply with relevant technical/legal/legislative/statute requirements/codes of practice, government agencies, DDA and Health and Safety legislation.
4. To attend as a representative of the Council London-wide groups or bodies for sharing of best practice and disseminate information for future development of services.
5. Using a range of multiple communication methods in all forms of contact with customers including telephone (inbound/outbound, internet, face to face, sms text messaging, email, face to face and mobile channels).
6. To respond to customer needs through organisational learning through implementing new practices and procedures as required.

KNOWLEDGE, SKILLS & ABILITIES (You are not restricted to 2 criteria for each category)

Skills and Competencies 

(In this section you should list between 4 and a maximum of 8 essential recruitment and selection criteria and 2 desirable criteria)

Essential:

1.         Ability to communicate clearly and effectively both orally and in writing, negotiating and the use of IT

2.         Ability to work using own initiative as part of a team while managing workload efficiently, prioritising work and adopting a flexible approach to changing and competing demands

3.         Ability to implement and monitor quality standards

4.         Ability to resolve advanced or escalated problems quickly and effectively providing customer satisfaction whilst understanding the impact of those decisions on the organisation

Desirable:

1.         Trusted assessor (ability to assess for and recognise the need for simple items of enabling equipment) 

Experience and Knowledge 

1.         Experience of working in a health or social care setting with a range of adults with different levels of needs

2.         Basic knowledge of relevant legislation, policies and guidance that underpin the service

3.         Knowledge of resources to support the provision of services and to promote independence (e.g. Telecare, equipment and other interventions)

4.         In-depth knowledge of the services provided by the Health and Social Care directorate and a broad understanding of current issues

Essential Qualification(s) 

1.  

2.  

Other Special Requirements

1.         Able to travel around the borough independently to access service users’ homes and other office premises

2.         Access to a vehicle and clean driving licence is preferable

3.         Able and willing to be flexible and responsive in relation to working times, patterns, location.  (extended working hours will apply)

4.         Ability to adapt to new ways of working, new IT and pursue personal development opportunities whilst maintaining high personal standards of performance and conduct