Contract, Full Time
Enfield, Greater London
Posted 2 years ago

Job Category : Social Care – Qualified

Client Location : Thomas Hardy House, Enfield Council

Hours Per Week :35.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £25.69

We are looking for a L3 Social Worker to work within the Domestic Abuse Team supporting families affected by Domestic Abuse. The majority of the work is Child In Need with some assessment work and we work with all members of the family including the perpetrator and wider family network to help create safety. 

Degree in Social Work (minimum Upper Second, if classified) or equivalent. Must be HPCP registered.

Knowledge and understanding of child development, relevant social policy and key legislation, with strategic reference to safeguarding

Excellent spoken and written English, and computer literacy adequate to case recording and production of fit-for-purpose reports within strict deadlines

Communication skills in direct work with children, and proven ability to work in partnership with parents/carers, ensuring children’s needs are paramount.

Familiarity with diversity/equality principles in general, and specific experience of working in a culturally/ethnically diverse locality

Familiarity with Attachment theories in relation to risk assessment and management

Successful completion of Assessed and Supported Year in Employment (ASYE)

5 years + experience

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – Qualified Client Location : Thomas Hardy House, Enfield Council Hours Per Week :35.00 Start Date : Immediate Start Start Time :09:00 End Time :17:00 Salary: £2…

Contract, Full Time
Nottingham
Posted 2 years ago

Job Title : customer Services Officer

Job Category : Admin & Clerical

Category : Agency Workers

Level 1 Name : Deputy Chief Executive’s

Job Category : Admin & Clerical

Location : Council Offices, Broxtowe Borough Council

Hours Per Week : 37.00

Start Date : Immediate start

Start Time : 08:30

End Time : 17:00

Salary: £10.42

As a customer services specialist you’ll have the ability to answer and resolve a wide variety of enquiries over the telephone. We provide a broad range of different services, including Benefits, Council Tax, Income Collection, Refuse and Switchboard, so you’ll need to demonstrate the ability to quickly understand and interpret information from a range of sources. **For this placement the successful candidate will be responsible for answering Refuse and Switchboard calls only.**

The service is very busy handling over 100,000 enquiries every year, so solving problems and queries in a quick and efficient manner is one of our key objectives. Previous Call/Contact Centre experience in this type of role would be preferable.

Main Duties and Responsibilities: 

1.         To take ownership of and resolve customer enquiries and communications including those requiring referral to other services, agencies, stakeholders and organisations by providing assistance, advice and information. 

2.         To identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution. 

3.         To respond to telephone, electronic or face-to-face service requests, enquiries and customer communications, utilising Information and Communications Technology (ICT) to improve service delivery and efficiency.

4.         To operate the Council’s cash handling and payment facilities including the acceptance, allocation and reconciliation of payments made.

5.         When applicable, to assist and direct Members of the Council and their guests, contractors, company representatives, members of the public and other visitors to the Town Hall.

6.         To keep up to date with the Council’s activities and to be fully conversant with all information available to the public.

7.         To act as an advocate for the Customer First Contact Centre, promoting positive communication across the organisation encouraging constructive and effective relationships.

8.         To ensure that the terms of the Data Protection Act are adhered to, confidentiality maintained at all times and the guidelines for the release of information are followed.

Job Features

Job CategoryAdmin / Clerical

Job Title : customer Services Officer Job Category : Admin & Clerical Category : Agency Workers Level 1 Name : Deputy Chief Executive’s Job Category : Admin & Clerical Loc…

Contract, Full Time
North Yorkshire
Posted 2 years ago

Job Category : General Industrial

Location : Civic House, North Yorkshire County Council

Hours Per Week : 37.00

Start Date : immediate start

Start Time : 09:00

End Time : 17:30

Salary:£11.50

Are you interested in maintaining and developing our first-class waste and recycling service? 

We maintain very high standards for our operation, and you would be part of the team which sees its role as having a pride in the waste and recycling collection in the Harrogate District, helping to encourage tourism by contributing towards our high cleanliness scores in competitions such as Britain and Yorkshire in Bloom.

The Post will be based at Claro Road in Harrogate, but the successful applicant will work throughout the District.  You will be part of a waste or recycling crew ensuring that waste or recycling materials are collected from households and containers returned correctly thereby maintaining our first-class service.  Full protective clothing will be provided.

Applicants must, be able to lift heavy loads, walk considerable distances and work outside in all weather conditions.

Hours are up to 37 per week Monday to Friday, start time is usually 7am.

Job Features

Job CategoryGeneral Industrial

Job Category : General Industrial Location : Civic House, North Yorkshire County Council Hours Per Week : 37.00 Start Date : immediate start Start Time : 09:00 End Time : 17:30 Salary:£11.50 Are…

Contract, Full Time
Merseyside, Liverpool
Posted 2 years ago


Job Category : Sec / Admin
Location :Parklands Complex, Liverpool, L24 0TY, Liverpool City Council
Hours Per Week :35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £11.45

MAIN AREAS OF RESPONSIBILITY:
To provide high quality administrative support to SENISS and the Speech and Language Communication Service.

To manage appointments and electronic diaries to ensure that up to date information regarding staff availability/whereabouts is available at all times.

To ensure that accurate information is recorded on relevant IT systems and undertake a support function and link with the Strategic Intelligence Team on the management and utilisation of data.

To liaise with schools, head teachers, SENCOs and other professionals within Children and Young People’s Service and partner agencies to ensure that policy and practice in relation to Early Help is communicated effectively.

To create, manage and keep up to date electronic filing systems pertinent to the needs of the services.
To maintain databases and records on a weekly basis for contracts and Service Level
Agreements, raising invoices, tracking payments and keeping accurate financial
records.

To co-ordinate the processing of orders and the issuing and payment of invoices for
the SEN Assessment and Pupil Support team using the LCC financial management system, including the tracking of credits and debits.

To assist with the production of financial information for Finance as and when required.

To liaise with professionals on all relevant matters related to financial payments and recoupment.

To provide high quality administrative support to local authority SEN panels including the provision of comprehensive support documentation for each case referred.

To assist the SENISS team manager in the administration of contracts, including monthly updates, raising invoices, ensuring all information is dispatched in a timely manner and maintaining meticulous financial records.

To prepare information packs for training sessions, ensuring all paperwork is available for the trainers.

To maintain accurate records around all training, ensuring bookings are processed, invoices are raised and candidates are kept informed of times, and details of the venues etc.

To assist in the co-ordination and preparation of national and local Performance
Indicators, data retrieval and management information.

To be responsible for minute taking and follow up work from team meetings to include circulation of minutes, inform relevant parties of outcomes and undertake any additional follow up work required.

To contribute to the coaching and development of appropriate staff.

To engage in and contribute to personal development activities and training.

To undertake a support function on information sharing and data protection.

To provide support to other areas of the business unit as and when required.

To maintain confidentiality of information at all times in accordance with the procedures of the Freedom of Information Act and Data Protection Act.

Job Features

Job CategoryAdmin & Clerical Jobs

Job Category : Sec / AdminLocation :Parklands Complex, Liverpool, L24 0TY, Liverpool City CouncilHours Per Week :35.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £11.45 MAIN…

Contract, Full Time
Newham
Posted 2 years ago


Job Category : Interims
Location :London Borough of Newham
Hours Per Week :36.00
Start Date : Immediate start
Start Time :09:00
End Time :17:00
Salary: £31.78

Overall Purpose of Job
To work within the Landscape Architecture Team and the wider Highways and Sustainable Transport Service to deliver a professional, efficient and effective service that is good value for money.
To assist the Principal Landscape Architect in achieving the aims and objectives of the service.
To work with a multi-disciplinary team of professional and technical staff including external consultants and external partners, to design and deliver a range of projects both within Highways and Sustainable Transport and for other service areas.
To arrange the necessary site investigations and data collection to obtain information so that projects can proceed
To assist in creating public consultation documents and arranging distribution. To note comments gained from the consultations and make proposed alterations as required to the original scheme
To make regular site visits and, if the need arises due to site constraints, to change the design and inform the contractors, to ensure the smooth implementation of the scheme, all with due regard for contract, legal and safety matters when making such decisions
Relevant degree or equivalent and 3+ years of experience
AUTOCad, Adobe Creative Cloud, MS Office Suite

EXPERIENCE:
P04

Experience of working with professional, technical and administrative staff within a local authority or large multi-disciplinary organisation

Experience of technical skills associated with the relevant service area

Evidence of successful innovation, initiative and consistent achievement in either a public sector or private sector environment

Experience of developing good working relationships with a wide range of internal and external bodies and customers as part of developing effective service delivery
Experience of financial management including financial monitoring and budgetary control procedures of projects and budget lines

Experience of the application of technology solutions in a relevant and changing environment

Experience of site supervision

Experience of delivering complex public realm projects within an existing busy urban context

Experience of project and contract management within the relevant service area of projects up to £2m in value

Experience in the preparation, writing and submission of committee and management reports

Job Features

Job CategoryInterms

Job Category : InterimsLocation :London Borough of NewhamHours Per Week :36.00Start Date : Immediate startStart Time :09:00End Time :17:00Salary: £31.78 Overall Purpose of JobTo work within the Lands…

Contract, Full Time
Rotherham, South Yorkshire
Posted 2 years ago


Job Category : Social Care – Unqualified
Location : Maltby JSC, Rotherham Metropolitan Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £12.70

Job Purpose:
To work alongside social workers and undertake specified work that does not need to be undertaken by a qualified worker, enabling work to be progressed more efficiently and ensuring best outcomes for children and young people.

Duties and Responsibilities:
Undertake direct work with children/young people and their families/carers as appropriate and agreed by the team manager.
Under the direction of the social worker, undertake practical support to children and families in crisis.

Under the direction of the social worker, liaise with partner agencies and other professionals in order to commission services, share information and keep all parties updated regarding circumstances and plans for children/young people.
Support the social worker to maintain accurate and relevant case records.
Maintain accurate and up to date written records
Take up opportunities for relevant training and development.
Participate in team activities e.g. team meetings, case discussions, review of team work.
Participate in regular supervision (individual and group supervision).

To ensure confidentiality of information in line with Council policy and relevant legislation, in respect of records maintained and tasks undertaken. This includes maintaining strict confidentiality in relation to personal information (including that of service users and other employees) which may become known in the course of work or associated activities.
To maintain effective working relationships and contribute to a working environment which is safe, considerate and supportive to all. Also, in accordance with relevant legislation, to take reasonable care of own health, safety and welfare, and that of other persons who may be affected by the performance of duties.

Applicant Requirements: Qualifications:
Level 3 NVQ in Social/Health Care Experience
2+ years working with children as a Support Worker or similar

Travel: Clean UK driving license with the ability to commute to and from work independently and during working hours.

Hours: 37 hours p/w but other work patterns will be considered upon request

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – UnqualifiedLocation : Maltby JSC, Rotherham Metropolitan Borough CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: …

Contract, Full Time
Hackney
Posted 2 years ago


Job Category : Social Care – Qualified (Childrens)
Location : Hackney Service Centre, Hackney Council
Hours Per Week :36.00
Start Date : immediate start
Start Time :09:00
End Time :17:00
Salary: £35.52

Service Manager – Safeguarding and Reviewing Team PO12
The role provides an opportunity for an experienced manager to lead our Safeguarding and Reviewing Team within our Safeguarding and Quality Assurance Service. You will oversee Child Protection Conferences, Looked After Reviews, the Local Authority Designated Officer, and Children’s Rights Service. You will act as a strategic lead for missing children, chair our Multi-Agency Child Exploitation group and provide strategic oversight of children experiencing extra-familial harm. You will have considerable management experience, strong knowledge of research, evidence based approaches, legislation and guidance and a sound grasp of finances and budget management. Dynamic, innovative, committed and passionate, you’ll bring a comprehensive knowledge and skill-base to the challenge of supporting work with vulnerable children and families.
A degree level qualification including a certified and current qualification in social work with evidence of continued professional development is an essential requirement for the role, alongside a registration with Social Work England. An enhanced DBS check is required.
MAIN AREAS OF RESPONSIBILITY:

The post holder will have lead responsibility and accountability for the following:-

To provide effective leadership and management of people and resources within designated projects.

To be responsible for ensuring that all activity within the service is conducted within legislative, statutory, Council and Directorate policies, procedures, best practice guidance and directives.

To be responsible for ensuring that all social work and clinical activity is conducted within relevant statutory and clinical guidelines based on current evidence base and governance.

To be responsible for all activity within the designated projects being of the highest professional standards.

To lead on the mitigation of any risks to children, families, staff or the Council.

To collaborate closely and effectively with members of the senior management team, across service areas, departments, with partners, external agencies and government bodies on behalf of the Council.

To deputise in full for the Head of Service as directed and as required.

To take a lead in implementing, monitoring and reviewing effective performance management strategies and arrangements to ensure the highest quality services to children and families are achieved, maintained and assured.

QUALIFICATIONS

A degree level education, including a certified and current qualification in social work, with evidence of continued professional development.

EXPERIENCE

Significant and demonstrable social work practice experience with children and families.

Extensive management experience within the social care sector, including significant experience in a leadership role.

Significant experience of multi-disciplinary working, demonstrating evidence of successful partnership endeavours leading to better outcomes for children or young people.

Experience of achieving excellence in service delivery.

Experience of successful management of change leading to improvement in service delivery.

Experience of the development, implementation and maintenance of effective systems and business processes.

KNOWLEDGE SKILLS AND ABILITIES

Knowledge and understanding of the application of systems theory to the management task.

Understanding of national and local initiatives in social care and how these impact on local authorities.

Knowledge and understanding of the political framework of local government and the key elements relating to children’s services.

Ability to assimilate and present complex information in a range of accessible formats and to a range of audiences.

Ability to communicate effectively, modelling a high professional standard.

Ability to use motivational and creative approaches to shape ideas and inform service delivery across the Council.

Ability to lead, motivate, influence and mobilise staff.

Ability to communicate with confidence, passion and authority.

Ability to develop professional networks and to gather information and intelligence from a variety of sources.

Ability to work on own initiative and under pressure to tight and conflicting deadlines.

Ability to model a culture of high performance and continuous learning, placing the highest duty to children at the centre of decision making at all times.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – Qualified (Childrens)Location : Hackney Service Centre, Hackney CouncilHours Per Week :36.00Start Date : immediate startStart Time :09:00End Time :17:00Salary: £35….

Contract, Full Time
Northallerton, North Yorkshire
Posted 2 years ago

Job Category : Social Care – Qualified
Location : County Record Office, Northallerton, DL7 8AD, North Yorkshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £20.00

Specialist Assistant to support pupils SEMH needs. Monday – Friday, 8.30 – 5.00
Worker will be required to travel between various sites in the following areas;
Hambleton & Richmondshire
Harrogate, Knaresborough, Craven & Ripon
Scarborough, Whitby & Ryedale
The successful applicant will be required to work at sites in one of these areas – more details of this will be discussed at interview.
Mileage paid 40p per mile

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : County Record Office, Northallerton, DL7 8AD, North Yorkshire County CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 08:30E…

Contract, Full Time
Rotherham, South Yorkshire
Posted 2 years ago


Job Category : Management
Location : Rotherham Metropolitan Borough Council
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £30.38

Looking for an experienced social worker to work at Advanced Practitioner level for £40 per hour for cover for current vacancies.

The role and responsibilities are as per this advert for permanent staff: Children’s Social Work Matters

The role would be as a social worker in one of the locality teams in Rotherham. We work with children and their families under Child in Need plans, Child Protection Plans or through pre-proceedings and Court proceedings.

Average caseloads are 21 and the teams are stable. Rate per hour of £40.

Job Features

Job CategoryManagement

Job Category : ManagementLocation : Rotherham Metropolitan Borough CouncilHours Per Week : 37.50Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £30.38 Looking for an experienced…

Contract, Full Time
South Gloucestershire
Posted 2 years ago


Job Category : Social Care Qualified
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £26.15

Pay rates are negotiable depending on skills and experience
You will support and meet the needs of the service users and families to promote independence to disabled children and young people.

Role details:
*You will be responsible for carrying out assessments for children and young people aged 0-18 years who have severe and complex disabilities. The assessment is to determine the degree of their disability and to identify the most suitable method to support in overcoming or reducing the effect through the provision of specialist, equipment and adaptation of the home.

*You must be vigilant to safeguarding issues and must report any concerns about the safety or welfare of a service user.

*You will be required to advise and support children or young people and their family about the Disabled Facilities Grants system and alternative means of financing adaptations. You will need to encourage and assist the family to explore the pros and cons of an adaptation. And you will work closely with the architects to check the plans and specifications to ensure the design meets the child’s current and predicted needs.
*You will be expected to complete Housing Needs reports and viewing potential properties when appropriate.
*The role will require you to carry out and write up Risk Assessments, Handling Assessments and Handling Plans as appropriate.
*You will need to prioritise and manage a busy caseload with complex cases.

You will be required to travel widely within the Authority so you must either have a current driving licence and provide a car, or have access to appropriate means of travel.
Please ensure that each of the below match to a number in the knowledge skills and experience section above, and include the relevant number below.
Essential
Degree in Occupational Therapy or equivalent. (KSE1)
Registration with the Health Care Professionals Council (HCPC). (KSE1)
Experience of working with a broad range of people including, disabled people, families, partners in a social care setting and providing solutions including, reablement, rehabilitation, Telecare, equipment and adaptations. (KSE2,5)
Demonstrate good understanding of disability on activities of daily living (KSE2)
Experience of, or be prepared to work in accordance with the Councils Safeguarding policies and procedures (KSE3)
Evidence of on-going continuous professional development and knowledge of current legislation and practice relating to social care. KSE1,3)
IT skills to use client data system (with training if needed), and common software packages e.g., word, outlook (KSE7)
Have good interpersonal skills, be able to carry out good quality assessments and outcome focused plans and communicate findings and risks to service users, families, carers and keep detailed and accurate records. (KSE3,5)
Full clean drivers licence and assess to a car (or able to use another appropriate means of travel) to travel to a range of locations including home visits.
Desirable
Considerable post qualifying experience (KSE2)
Some skills or experience in supervising and mentoring others (KSE4)
Qualified Best Interest Assessor (KSE1)
Experience of working with complex cases (KSE2)
Experience of working across other organisations i.e., health, third sector (KSE2)

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care QualifiedLocation : Badminton Road Council Offices, South Gloucestershire CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: …

Contract, Full Time
Bracknell, Berkshire
Posted 2 years ago


Job Category : Social Care & Health Qualified
Location : Time Square, Bracknell Forest Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £27.22

Social Worker required for Long Term Children’s Services Team, dealing with CiN, Child Protection and care proceedings cases.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care & Health QualifiedLocation : Time Square, Bracknell Forest CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £27.22 Soc…

Contract, Full Time
Doncaster, South Yorkshire
Posted 2 years ago


Job Category : Social Care – Qualified
Location : Mary Woollett Centre, Doncaster Children’s Services Trust
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £27.84

Central Help and Protection Team 3
Job Purpose:

Provide a local professional social care service for children, young people and families in need.

Contribute to a range of voluntary and statutory social work activities and carry out professional social work tasks in accordance with recognised social work procedures, evidence-based practice and professional social work ethics.

Manage a case load of “children in need” “at risk of significant harm and / or “looked after,” adhering to legislative and procedural requirements, ensuring the best possible outcomes for the children concerned.

Duties and Responsibilities:

  1. To undertake procedurally compliant assessments and section 47 enquiries that clearly identify levels and types of risk or need based on documented evidence.
  2. To record and analyse information gathered during the process of social care assessment in line with the case recording policy, local and national guidance and best practice principles.
  3. To undertake assessments in such a way as to lead to clear associated plans that address the issues identified for children in Doncaster.
  4. To practice with a clear understanding of the relevant legislative principles, an up-to-date knowledge of research, emerging case law and best practice guidance.
  5. Engage with children, their carers and families in such a way as to clearly understand their circumstances, wishes and feelings and form conclusions which direct longer-term interventions focussed on the best interests of the child.
  6. To have involvement in the process of taking and recording children’s contacts and referrals, contributing to achieving a full understanding of the issues being referred, the relative urgency, the level of risk or need and the action needed in individual cases.
  7. Assist in the provision of court statements and prepare reports that may be required by the courts and bodies in connection with children’s services.

Education, Qualifications and Vocational Training
⦁ Professional Social Work Qualification at Degree level
⦁ Registration with Social Work England
⦁ Willingness & ability to obtain &/or enhance qualifications &/or training for development in this post.
⦁ NQSW are expected to successfully complete the 12-month ASYE certification programme
Relevant Experience
Working in a childcare environment or equivalent work with vulnerable groups.
Knowledge And Skills
⦁ Good knowledge of relevant legislation, statutory guidance and social work theory, including presenting evidence to court.
⦁ Good knowledge of best practice risk assessment in Children’s Social Work and adept at undertaking safeguarding investigations.
⦁ Able to demonstrate the standards required by the HCPC competence framework.
⦁ Good communicator especially with children.
⦁ Well organised and efficient.
⦁ Analytical and methodical in approach.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : Mary Woollett Centre, Doncaster Children’s Services TrustHours Per Week : 37.00Start Date : Immediate startStart Time : 08:30End Time : 17:…


Job Category : Social Care – Qualified
Location : Rotherham Metropolitan Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £28.09

To work within a CIN / CP locality team.
Caseloads will be manageable and will be no more than 20 cases.
Flexible working – two days working from home / three days in the office.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : Rotherham Metropolitan Borough CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £28.09 To work…

Contract, Full Time
Ilford
Posted 2 years ago


Job Category : Revenue & Benefits
Location : London Borough of Havering
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £11.92

Job Purpose:
⦁ To administer and process information received from the public, outside agencies and internal departments in respect of the billing and collection of Council Tax, miscellaneous income and mortgages.
To administer all appellant proposals received from the Valuation Officer and to advise the Valuation Office of all alterations to properties within the Borough that may affect the rateable value or the property band.
Specific Responsibilities

  1. Assist Maintain an in depth knowledge of Revenues computer systems and procedures.
  2. Set up, interrogate, revise and amend computer records covering all areas within revenue services.
  3. Keyboard and pc computer competence in an office environment.
  4. Undertake training when required. Familiarity with updates contained in new releases and updates on the Revenue Computer system. Incorporate these in day to day use of the system.
  5. Be fully competent with the Revenue Computer system and use to update records.
  6. Be fully conversant with internal procedures and current working practices.
  7. Literate, accurate and numerate with a methodical approach and attention to detail.
  8. Maintain accurate Management Information and/or statistics as requested.
  9. Ability to work well with others to achieve team and personal targets and service objectives.
  10. Process work within respective regulations and time scales.
  11. Deal with queries, requests for information and advice as required
  12. Assist customers effectively, assertively and politely with an absolute commitment to confidentiality at all times.
  13. Ability to communicate and liaise with other departments and organisations in relation to Council Tax & Benefits Services in writing and over the telephone.
  14. Monitor payment performance of accounts and investigate/ determine appropriate action where necessary to recover outstanding debts and arrears.
  15. Make pro-active telephone calls and agree payment arrangements with customers and provide written confirmation.

Job Features

Job CategoryRevenue & Benefits

Job Category : Revenue & BenefitsLocation : London Borough of HaveringHours Per Week : 35.00Start Date : Immediate startStart Time : 09:00End Time : 17:30Salary: £11.92 Job Purpose:⦁ To adminis…

Contract, Full Time
Ilford
Posted 2 years ago


Job Category : Social Care – Unqualified
Location : Station Road Centre, Redbridge Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.90

Two family support workers are required to complete reviews of disabled children within the Children with Disabilites Team. They are required to undertake home visits, chair Child in Need meetings and review the care package which is in place. This will include making written requests to the Resouce Allocation Panel. They will need to be able to recognise safeguarding concerns and bring this to the attention of their manager.
Purpose of job
To undertake the monitoring and reviews of children in need and their families.

To facilitate access to appropriate services and to report concerns for children at risk.

To maintain accurate database information.

To work in partnership with parents and professionals.

To promote and develop services that promote independence and attainment for young people with disabilities.

To chair Child in Need Meetings and create appropriate plans.

To manage a caseload of children with complex needs and meet the deadlines for completion of work and case turnover.

Role requirements

⦁ Review of disabled children.
⦁ Attend Education, Health and Social Care Review Meetings.
⦁ To provide short and long-term support to families in crises.
⦁ To complete whole family assessments by working alongside the family and partners to ensure that assessments are translated into SMART plans that reflect the current and ongoing needs of the child/young person.

⦁ To develop a high level of knowledge about the local community and existing provision for young people and parents.

⦁ To ensure that the approach to working with young people is flexible, working at a variety of venues and out of office hours as appropriate.

⦁ To attend and actively participate in regular supervision sessions with the team manager. This includes participating in all relevant training events and other opportunities for professional development.

As part of your role within the Families Together Hub you will be expected to do the following:
⦁ Screening cases that are of mild to moderate need assigned to you by the hub
⦁ Completing assessments using the Common Assessment Framework, working in a whole family’s way
⦁ Utilising the Children with Disabilities Matrix in order to assess level of need and ensure that the right package of support is provided
⦁ Chairing and completing Team Around the Families and any other reports or assessments as required as part of any package of support
Education and Qualifications:

You should be able to demonstrate that you have Significant relevant experience of working with children with disabilities, or hold a certificate in Child Care or Social Care

Experience/Knowledge/Skills/Competencies:

Experience:

Have experience of working with children with disabilities.

Ability to give advice to members of the public.

To have gained an understanding of the issues that may arise in working with children with special needs.

The ability to assess need under the Department of Health Framework for Assessment.

Commitment to addressing the particular ethnic, religious, cultural and linguistic needs of children with disabilities and their families.

Ability to work co-operatively within a team and also to respond sensitively and appropriately to members of the local community and representatives of other agencies.

Skills:

Experience and ability to compose and produce reports, records and correspondence.

Willingness to learn and use the Authority’s information technology system (Microsoft Word, Excel, Liquid Logic and Carefirst).

Liaise with other professionals to improve the health and well-being of children through shared information and communication.

Effective communication skills which are clear, fluent and concise, including interpretation of complex data.

Ability to manage a complex workload.

To demonstrate confidence in working with children and families with complex needs.

To be able to transfer information into an established record system.

To have a positive approach towards service delivery.

Ability to manage a complex workload.

Knowledge:

Understanding of the range of issues that impact on the lives of young people and experience of undertaking holistic assessments to identify needs and appropriate interventions.

To demonstrate a knowledge and experience of a working duty system.

Adequate knowledge of childcare/disability legislation and the desire to implement this in good childcare practice, within a social work setting.

Awareness of Child Protection issues and experience of identifying/passing on child protection concerns.

A practical understanding of and commitment to the principles and practice of equal opportunities for staff and clients.

Competencies:

Awareness of equality and diversity issues in service delivery.
Understand needs of service users.
Understand the roles and responsibilities of social care in relation to Education Health Care Plans.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – UnqualifiedLocation : Station Road Centre, Redbridge CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £12.90 Two f…

Contract, Full Time
Romford, Essex
Posted 2 years ago


Job Category : Revenue & Benefits
Location : London Borough of Havering
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £23.68

Candidates can work from home if they have a suitable laptop of their own.
We would like them to start as soon as possible subject to a telephone interview.
Job Purpose
⦁ Assess and review Housing Benefit, Council Tax Benefit and Second Adult Rebate applications from the public.
⦁ Assist with the administration of the Welfare Benefits system and prevent/ deter the abuse of the system.

Specific Responsibilities

  1. Calculate the entitlement of Housing Benefit and Council Tax Benefit both manually and computerised in accordance with current legislation and Council policy.
  2. Take responsibility for continuous self-development by maintaining a thorough knowledge of changing legislation, policy and procedure as well as both national and local initiatives.
  3. Liaise with other departments and organisations both internally and externally as appropriate and attend meetings as required
  4. Perform general administrative duties relating to the job
  5. Deal with customers in person, by telephone, by correspondence or at the enquiry desk in an efficient, timely and courteous manner.
  6. Perform to the highest standard to ensure the achievement of Business Plan Objectives, Service delivery Targets & Performance Indicators
  7. Have a detailed knowledge of Housing Benefit, Council Tax Benefit, Council Tax Legislation and an overview of other state benefits to perform the following:
    ⦁ Assessment of Housing Benefit, Council Tax Benefit and Second Adult Rebate claims.
    ⦁ Assess eligible housing costs, including service charges for hotels, supportive lodgings and the rules regarding two homes and restrict the eligible housing costs where they are unreasonably high and provide explanation on the decision to landlords and tenants.
    ⦁ Processing new claims, review of claims, adjustments, claims for extended benefit payments
    ⦁ Carry out the assessment of other cases including:
    Self Employed
    Students
    Persons from abroad
    ⦁ Recommending backdating of benefit.
    Be responsible for dealing with cases that require re-determinations to the Rent Officer

⦁ Understands and applies the Council’s requirements and ensures own targets are met
⦁ Keeps relevant people informed of progress or issues on key tasks
⦁ Checks for accuracy to get things right first time
⦁ Looks for and suggests ways to improve working practices
⦁ Learns from mistakes
⦁ Plans, prioritises and organises workload
⦁ Is dependable, responsible and conscientious
⦁ Works effectively with the appropriate level of guidance and makes
decisions appropriate to their role.
⦁ Communicates clearly both verbally and in writing.
⦁ Is polite and approachable
⦁ Effective listening, asking the appropriate questions to clarify understanding
⦁ Uses appropriate language and methods of communication to make sure they are understood
⦁ Presents and passes on information promptly
Uses appropriate language not jargon

Job Features

Job CategoryRevenue & Benefits

Job Category : Revenue & BenefitsLocation : London Borough of HaveringHours Per Week : 35.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £23.68 Candidates can work from h…

Contract, Full Time
Romford, Essex
Posted 2 years ago


Job Category : Trade & Operatives
Location : Town Hall, London Borough of Havering
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 22:15
Salary: £15.56

Provide a range of essential services related to the operation
& management of corporate buildings including but not limited
to
? Building Open & Close
? Porterage & Delivery Services
? Compliance Testing
? Minor Maintenance
? Room Set-up & Clearance
? Provide Working From Home Equipment
? Assist with Post Room Activities
? Assist with Reception Services
? First Aider

Job Features

Job CategoryTrade & Operatives

Job Category : Trade & OperativesLocation : Town Hall, London Borough of HaveringHours Per Week : 35.00Start Date : Immediate StartStart Time : 08:00End Time : 22:15Salary: £15.56 Provide a range…

Contract, Full Time
Shefford, Bedfordshire
Posted 2 years ago


Job Category : Social Care & Health Non-Qualified
Location : Priory House, Central Bedfordshire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £13.00

• The role requires an understanding of building communication systems and fire alarm systems, and how to use them.
• The ability to support people with simple everyday issues to complex multi agency support cases.
• Organising and supporting customer activities within supported housing schemes.
• The role requires good communication skills to people of all ages and backgrounds.
• The role requires strong information processing skills.
• Good networkingand inter-department communication skills.
• The role requires the ability to work alone and make decisions based on rational/reasoning and knowledge.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care & Health Non-QualifiedLocation : Priory House, Central Bedfordshire CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £…

Contract, Full Time
Bromley
Posted 2 years ago


Job Category : Education (qualified)
Location : The Deaf Centre, Sensory Support at DWS, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £11.37

To work under the guidance of Teachers of the Deaf to support the learning and inclusion of Deaf pupils under the care of either the Primary Deaf Base at Griffins or the Secondary Deaf Centre, with integration into the linked mainstream school(s): Darrick Wood School, Darrick Wood Junior School, Darrick Wood Infant and Nursery School.

Essential requiremnts:

  • Previous experience
  • BSL Level 1 minimum
  • GCSE Level 5 Maths and English

Job Features

Job CategoryEducation

Job Category : Education (qualified)Location : The Deaf Centre, Sensory Support at DWS, Bromley CouncilHours Per Week : 36.00Start Date : Immediate startStart Time : 08:30End Time : 17:00Salary: £11….

Contract, Full Time
Hackney
Posted 2 years ago


Job Category : Social Care – Qualified (Adults)
Location : John Howard Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £54.58

The Forensic Directorate of East London NHS Foundation Trust provides the regional forensic service to the Trust boroughs of Hackney, Tower Hamlets, Newham, and additionally the boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest. The inpatient units consist of the John Howard Centre (medium-secure) in Hackney, and Wolfson House (low-secure) in the Finsbury Park area.

The service meets the specialist needs of mentally disordered offenders, the majority of whom are admitted via the criminal justice system. Forensic Social Work Staff are employed by the London Borough of Hackney. The Forensic Social Work Team provides a social care service to inpatients and community patients, working closely with families and other carers.

The area served is ranked highly on indices of social deprivation and constitutes a high morbidity area both in terms of psychiatric admission and crime rates; the two major determinants of demand for specialist forensic services. The local demography reflects a highly diverse and mobile population.

KEY ACCOUNTABILITIES (PO3):
• To provide a comprehensive social work service to all patients within the unit. This includes active contribution of the social care perspective to forensic risk assessment and care planning.
• To act as Social Supervisor for certain discharged patients subject to Home Office Restriction orders and to act as nominated Care Co-ordinator for certain other discharged patients, as determined on clinical grounds.
• To liaise effectively with statutory and non-statutory bodies in formulating comprehensive assessments of need and in identifying appropriate resources for service users.
• In accordance with local policy and good practice guidance, to manage issues of confidentiality in relation to all patients, including those with high media profile.
• To ensure a high standard of record keeping.
• To prepare full written reports for CPA review meetings, First-tier Tribunals and Hospital Managers Hearings. To provide statutory reports as required by the Ministry of Justice. To offer considered recommendations.
• To initiate contact with families and informal carers and undertake formal Carers Assessments in accordance with statutory legislation.
• To participate in enquiries regarding victim/community sensitivities, where clinically appropriate. This may include direct contact with victims or their representatives.
• To ensure that relevant legislation is applied to promote patient care and the safety of the public. In particular to be familiar with and apply the provisions of the Mental Health Act 1983 and the principles of the Care Programme Approach. To refer cases to the Multi-Agency Public Protection Panel (MAPPA) in accordance with directorate policy and to present cases at this and other multi-agency forums.
• To uphold child protection legislation, safeguarding children policy and good practice guidance, particularly in relation to child visitors to the unit and patient discharge and leave of absence arrangements.
• To uphold local protocols in relation to the protection of adults at risk.
• To act as an Appropriate Adult under the Police and Criminal Evidence Act.
• To take personal responsibility for maintaining current knowledge of relevant legislation, guidance, case law, research and publications. To ensure that the requirements for HCPC registration are fully met and registration continuously maintained.
• To provide activity data as required by the department.
• To act as a consultant to colleagues in non-forensic settings and to contribute towards formal training.

Qualifications and Experience
⦁ CQSW, DipSW or equivalent social work qualification.
⦁ Current Social Work England (or equivalent) registration.
⦁ Substantial post-qualifying experience of working with people with severe and enduring mental health problems.
⦁ Experience of working with mentally disordered offenders.
⦁ Experience of working in an ethnically diverse community.

Circumstances:
⦁ Able to meet the travel requirements of the post.

Desirable criteria
⦁ Previous experience of working in a criminal justice-associated social care agency
⦁ Post Qualifying Award in Social Work
⦁ Practice teachers award or Advanced Award in Social work
⦁ Experience of providing training or specialist consultation

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – Qualified (Adults)Location : John Howard Centre, Hackney CouncilHours Per Week : 36.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £54.58 T…