Job Category : Housing & Planning
Location : Charnwood Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.70
• To assist the Allocations and Lettings Team in the smooth running of the Councils Housing Allocations Service and Choice Based Lettings scheme.
• To assess the needs of housing applicants according to the Council’s policies and procedures.
• To deliver an effective and appropriate service to all service users, fairly and without discrimination
Experience
Experience of Housing Allocations, Choice Based Lettings or related work.
Experience of general office duties including data inputting, typing, record keeping, filing, dealing with general telephone enquiries and written correspondence.
Experience of using Microsoft Office including Outlook, Word and Excel and the internet.
Experience of working with spreadsheets and databases.
Experience of analysing data and identifying trends and actions.
Job Features
| Job Category | Housing |
Job Category : Housing & PlanningLocation : Charnwood Borough CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £12.70 • To assist the Allocatio…
Job Category : Admin & Clerical
Location : Badminton Road Council Offices,South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.39
Winter Discharge funding
The specific role will include:
- General administrative tasks
- Accurate data input
- Computer literate
- Confidentiality
There will be a requirement to come into the office for training, then hybrid working afterwards
About the role
Under the guidance of the DoLS Support Officer and Senior Practitioner, this role supports the administrative processes for the DoLS team and includes data inputting and maintenance, running standard reports, responding to internal and external queries, typing reports and other documentation as required.
The post holder will perform specific established administrative tasks to support work the service, for example processing applications and maintaining information and databases for use by others. They will arrange and support meetings, and distribute minutes and will assist in the maintenance of financial records. They will have effective customer service and communication skills and will raise any complex issues with senior staff as necessary.
Attention to detail is required for inputting and retrieving information from the specialised databases maintained in the department, for example, searching for personal information relating to a child, young person or vulnerable adult.
Data produced and inputted provides information for the Department for Children, Adults and Health and ensures statutory duties for South Gloucestershire Council are met.
This role is crucial in providing an excellent, flexible and diverse administrative service contributing to the compliance with the statutory requirements of the department in a constantly changing environment.
The DoLS Business Support Assistant will be expected to communicate within the team to ensure delivery of work to schedule, in consultation with the DolS Support Officer and Senior Practitioner.
Knowledge, Skills and Experience
- You may have an NVQ2 or equivalent or will have a similar level of relevant experience
- You will have relevant training and practical experience of administrative processes and procedures.
- You will demonstrate a knowledge of relevant processes and procedures and some understanding of the wider context in which they are undertaken.
- You will have good IT skills including knowledge of standard software packages and ability to be trained on bespoke software and databases.
- You will have the initiative and judgement to identify problems and raise them with senior colleagues as appropriate.
- You will have good verbal and written communication skills and a focus on customer needs.
You will have some appropriate skills to assist in the maintenance of financial records
Essential
1, 2 Previous experience of administrative processes and procedures
2, 3 Good organisational skills and attention to detail
2, 4 IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint)
4 Experience of working with databases.
5 The ability to identify problems and escalate them where appropriate
6 Good verbal and written communication skills with the ability to work as part of a team
7 Some experience of working with financial records
Desirable
1 NVQ 2 or equivalent in a relevant subject, e.g. business administration.
3 Knowledge of one or more work areas across the Children, Adult & Health department
Job Features
| Job Category | Admin / Clerical |
Job Category : Admin & ClericalLocation : Badminton Road Council Offices,South Gloucestershire CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £…
Job Category : Social Care Qualified
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £27.01
*Winter Discharge Funding *
We require two Best Interest Assessors to carry out assessment and other duties within the team
Please note candidates need be local to South Gloucestershire Council (BS37 5AF) as a requirement will be to complete face to face assessments in SG.
Essential:
You must have a professional social work qualification: DipSW, CQSW or equivalent and an accredited qualification as DoLS Best Interests Assessor.
You will have thorough knowledge of current MCA and DoLS legislation, case law and practice guidance.
You will have excellent communication knowledge and skills with the ability to form positive professional relationships and work as part of a team.
You will have the ability to keep appropriate records and to provide clear and reasoned reports in accordance with legal requirements and good practice, with the necessary skills to evaluate and analyse complex evidence and differing views.
You will have significant post qualifying experience in adult social care or mental health with dealings of complex MCA and DoLS cases and working across partner organisations.
PLEASE ENSURE ALL COMPLIANCE IS UPLOADED ON CV SUBMISSION
Knowledge, Skills and Experience
- You will hold a professional qualification and where necessary a professional registration.
- You will have considerable relevant post qualifying, practical experience in similar service areas and/or to have achieved a relevant post qualifying award.
- You will demonstrate knowledge of relevant legislation, developments of social care policy, regulations, and codes of practice, systems, initiatives, processes and procedures.
- You will have an ability to supervise others.
- You will have good relationship building skills, which may involve dealing with emotive situations.
- You will have financial experience or training to carry out associated financial assessments.
- If relevant: you will have experience of care assessment.
- You will have a good level of general IT skills and the ability to use, or be trained in the use of, appropriate specialist in-house software packages.
Able to demonstrate the Council’s values and behaviours.
Job Features
| Job Category | Social & Healthcare |
Job Category : Social Care QualifiedLocation : Badminton Road Council Offices, South Gloucestershire CouncilHours Per Week : 37.00Start Date : immediate StartStart Time : 09:00End Time : 17:00Salary: …
Job Category : Social Care – Unqualified
Location : Shirehall, Shropshire Council
Hours Per Week : 29.60
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.70
We are looking for workers to cover our weekend service as part of our hospital team – hospital experience is a must, we are flexible in our approach to which days you would like to work – our requirement is to cover Friday to Monday as a team.
Job Features
| Job Category | Social & Healthcare |
Job Category : Social Care – UnqualifiedLocation : Shirehall, Shropshire CouncilHours Per Week : 29.60Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £11.70 We are looking…
Job Category : Engineering & Surveying
Location : London Borough of Havering
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £30.00
Job Context:
- The post holder reports to a Senior Engineer
- The post holder has no direct line management responsibility but will be expected to lead and coordinate projects as required and on occasion deputise for a Senior Engineer as necessary.
- The post holder will occasionally be required to work outside ‘normal’ office hours, and as required by the line manager to 36 hours per week which may include monitoring works and Council and community meetings.
- The post holder has a responsibility to contribute towards a variety of projects. They will assist in the execution of commissioned work including the preparation of certificates, account payments, final accounts, final costs statements and accounts for services.
Experience
⦁ Experience leading and coordinating projects.
⦁ Experience of successfully assisting with budgets.
⦁ Able to demonstrate an innovative approach to problem solving with a successful outcome.
⦁ Proven experience of working with staff at all levels of the organisation and developing effective relationships with relevant people, groups, departments and companies.
⦁ Experience of assisting other staff for improved and sustained delivery.
⦁ Experience of engineering in a highways, traffic and parking service.
Qualifications
To have a recognised professional qualification in engineering or acceptable proven
technical ability.
To have experience in the public or private sector to successfully operate at engineering
level.
Job Features
| Job Category | Engineering & Surveying |
Job Category : Engineering & SurveyingLocation : London Borough of HaveringHours Per Week : 36.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £30.00 Job Context: The post…
Job Category : Human Resources
Location : Halton Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £18.00
Main Purpose of the Role
To be a member of a team providing a range of human resources services in an effective and efficient manner with particular responsibility for the areas of employee relations, conditions of service, welfare services and occupational health service provision.
Experience
Experience of advising managers on terms and conditions of service, including pay and pensions relating to employee health, well-being, support and retirements.
Experience of job evaluation grading systems and appeals.
Design and delivery of training events.
Awareness of diversity issues.
Experience of working collaboratively with trade unions, managers, head teachers, elected members, school governors, occupational health providers and external groups.
Knowledge
Knowledge of employment, pay and public sector pension legislation.
Skills & Abilities
Interpersonal and communication skills (both verbal and written).
Ability to produce clear written briefs and reports and present these to managers and head teachers, etc
Ability to undertake research and develop sound conclusions.
Ability to interpret legislation and information.
Negotiating and persuasion skills
Job Features
| Job Category | Human Resources |
Job Category : Human ResourcesLocation : Halton Borough CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £18.00 Main Purpose of the RoleTo be a membe…
Job Category : Social Care & Health Qualified
Location : Time Square, Bracknell Forest Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £27.22
Social Worker role managing CP, CIN, CLA and care proceedings work.
Job Features
| Job Category | Social & Healthcare |
Job Category : Social Care & Health QualifiedLocation : Time Square, Bracknell Forest CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £27.22 Soc…
Job Category : Environmental
Location : Civic House, North Yorkshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £14.63
Licensing Enforcement Officer required to cover the range of licensing functions inc Licensing Act, Gambling Act, caravans. Experience in taxis would be of special benefit. Attendance at the office required 2 days per week to carry out enforcement duties and liaise with the team. A degree of administration work is also required e.g. entering actions onto our idox Uniform database, drafting letters and notices.
Main duties and responsibilities relating to accountabilities
Takes a lead role for the provision of complex specified service areas. Deals with complex and non-routine enquiries.
Responsible for developing and reviewing policy and procedures e.g. Taxi “Rulebook”, Criminal Record, Enforcement, Licensing Act, Gambling Act, Street Trading, charity collections etc.
Interview drivers for licences to drive Hackney Carriages and Private Hire vehicles. Decides on the fitness and suitability of applicant’s, vehicles, premises and records to comply with the standards required under legislation before the issue of licences. Meets and deals with licence holders on problems they may have regarding the regulations etc.
Delivers a risk based inspection programme of all licenced premises focussed on performance targets e.g. animal boarding, riding establishments, zoos, scrap metal, licenced premises, alcohol, gambling, caravan sites etc.
Decides when a licence application has been properly submitted, and where relevant, decides what conditions should be attached to a licence. Decides on licence approval or refusal making reference to local procedures, council policy, legislation, government guidance and regulations to a greater or lesser degree depending on availability. Refers to a hearing when appropriate.
Determines contested applications, reports to hearing and court at appeal
Investigates complaints concerning licensed premises, vehicles and unlicensed activities.
Works with partner agencies such as police and trading standards to ensure compliance with legislation.
Takes enforcement action, serves legal notices, suspends and revokes licences as appropriate. Has responsibility for enforcement outside of normal working hours. Undertakes recorded interviews under caution. Prepares prosecution file in accordance with the Safer Communities Enforcement Policy. Prepares own witness statements and those of witnesses, attends court and gives evidence.
Arranges vehicle Compliance Tests in accordance with the Hackney Carriage regulations and issues certificates. Liaises with garages re problem vehicles, visits garage if required and adjudicates where vehicles have failed. Handles any complaints from the garage against the driver of the Hackney/Private hire vehicle when attending their Compliance Test.
Ensures taxi fare meters are sited and operated and calibrated correctly. Carries out checks on suspected abuse of meters. Undertakes meter tests of vehicles over a measured distance.
Represents Harrogate Borough Council on external groups/forums and participates in Corporate working groups relating to all Licensing matters.
Prepares and presents reports on all aspects licensing work for Head of Service, Cabinet Members and Committees, attends meetings giving advice, guidance and evidence.
Responsible for the enforcement & recovery of Licence fees throughout the year. Must follow agreed accountancy and audit procedures in handling, banking, receipting and balancing of all money.
Liaises with the trade in relation to matters such as policy, compliance etc. Facilitates forum groups such as Pubwatch, Offwatch, Taxi Liaison group and other local liaison groups.
Checks and determines eligibility using Disclosure and Barring Service, Police and medical reports.
Works with immigration and safeguarding agencies to prevent and detect serious crimes.
Reviews and updates as necessary all systems, forms and procedures in liaison with Technical Support Team.
Participates in and provides training and education in Licensing matters/updates to staff.
Ensures that all relevant targets and performance standards are met.
Identifies and delivers opportunities for fee paid services in accordance with the Charging for Services Policy.
Prioritises and plans own work programme.
Is required to work outside normal office hours.
Carries out any other duty that may reasonably fall within the general nature and level of responsibility and competence of the post as required by the FLOS/EP Manager or Head of Safer Communities.
Job Features
| Job Category | Environmental |
Job Category : EnvironmentalLocation : Civic House, North Yorkshire County CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 08:30End Time : 17:00Salary: £14.63 Licensing Enforcem…
Job Category : Construction Trades & Operatives
Location : Willcox House, Cardiff Council
Hours Per Week : 28.00
Start Date : immediate Start
Start Time : 09:00
End Time : 21:00
Salary: £11.39
The role requires an standard DBS check. The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period. Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements. With enhancements considered the estimated pay roughly equates to a staff member working 37 hours per week at grade 4. There is also availability for additional hours/overtime.
Job Purpose:
The Contact Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers of the council including lone working, virtual concierge and CCTV monitoring.
The position is a joint Telecare and CCTV Operator role.
Duties and Responsibilities
• To deliver services to customers across a range of services including making outbound welfare calls vulnerable or elderly customers
• To understand, support and advise a wide range of customers who will be making enquiries concerning Council services through multiple channels of access
• To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction
• To have an understanding and knowledge of technology used within the centre for lone working devices and CCTV images
• To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services
• To take responsibility and follow protocols for virtual concierge requests, capturing and utilising CCTV images and any emergency requests for lone working devices/anti-social behaviour.
Job Specific Requirements
• To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers
• To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support
• Communicate clearly, concisely and appropriately to a wide range of customer and colleagues
• To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken
• To liaise with officers from a range of council and partner agencies including out of hours highways, noise pollution and emergency services
• Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes
• Work with current and emerging technology to enhance customer contact services
• Work as part of the wider team ensuring continuous improvement responding to change in a positive manner
Other relevant information on skills and abilities are below
YOU DO NOT HAVE TO MEET THESE REQUIREMENTS BUT IF YOU DO, PLEASE TELL US How Assessed
Application Form or Interview or Both
Competencies (as per Behavioural Competency Framework)
Putting Our Customers First
• Seek to understand our customer needs
• Asking for customer feedback
• Using feedback to inform our actions, priorities and recommendations
Getting Things Done
• Ensuring own and, where applicable, others’ outputs meet requirements
• Identifying and communicating priorities to relevant people
• Identifying where the right resources and skills are available
Taking Personal Responsibility
• Being consistent and fair in dealings with others
• Rectifying errors and seeking appropriate guidance and support to correct them
• Sharing of all relevant information with others
Seeking to understand others and treating them with respect
• Asking about others’ views and feelings, and actively listening and acknowledging these
• Acknowledging and considering the different views and ideas of others
• Checking own understanding of how others fee
Education
& Training Educated to GCSE standard or equivalent, five GSCE’s grade C and above. Two of these GCSE’s must include Mathematics and English.
The ability to understand, speak and write Welsh. Application Form & Certification where required
Experience / Knowledge
Demonstrates the ability to work under pressure with confidence and initiative and be committed to the provision of a quality service for customers at all times.
Experience of delivering customer focused information.
Application Form, Task and Interview
Skills and
Abilities
Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone in person or in writing
Proficient in use of technology, being comfortable in the use of I.T systems, programmes and apps.
Demonstrates the ability to work as part of a team, showing a willingness to assist others and a commitment to meeting the objectives of the team
Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets
Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change
Application Form, Task and Interview
Job Features
| Job Category | Construction Trades & Operatives |
Job Category : Construction Trades & OperativesLocation : Willcox House, Cardiff CouncilHours Per Week : 28.00Start Date : immediate StartStart Time : 09:00End Time : 21:00Salary: £11.39 The role…
Job Category : Revenues / Benefits
Location : Hackney Service Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £20.06
The Money Hub was launched on 1st November 2022 and is an ever growing team of 20 brilliant staff, with a mix of frontline and strategic officers. The team was funded by the Council’s Benefits and Housing Needs service and the NHS, via a grant from the Integrated care Service. It sits alongside a wider raft of measures which the Council is taking to support our communities, businesses and staff with the cost of living crisis. The dedicated Hackney Money Hub team are working in new and bold ways to streamline and simplify the way that our residents can get assistance with their finances, with a huge emphasis on using data to reach out to residents we know are struggling to help them to maximise their incomes.
Knowledge, Skills and Experience:
- To have and maintain a detailed working knowledge of law, practice, council policy and guidance relating to:
⦁ Personal Independence Payments o Disability Living Allowance o Severe Disability Premium o Carers Allowance
⦁ Attendance Allowance
⦁ Other disability benefits for carers
And have experience with completing these forms on behalf of clients. - To have and maintain a detailed working knowledge of law, practice, council policy and guidance relating to other financial support, such as:
⦁ Housing Benefit
⦁ Council Tax Benefit and Council Tax Reduction
⦁ Housing o Welfare Reform o Tenancy o Lettings o Benefits advice o Debt and money management o Income maximisation o Security of tenure
⦁ Discretionary schemes: DHP, HDCSS and CTRHDS o East London sub-region and Pan London region - Ability to manage own workload and manage conflicting priorities in a pressurised working environment that are subject to frequently changing circumstances in order to achieve targets within challenging timescales.
- Good organisational skills and the ability to prioritise your workload to deliver to tight deadlines, targets and performance standards.
- Excellent verbal and written communication and presentation skills and the ability to communicate effectively with a range of audiences including partner services and agencies and the ability to explain complex processes in simple language.
- Experience of customer service; in dealing with people on the telephone and in person
- Experience of effective partnership working with agencies and stakeholders and the proven ability in engaging, negotiating and consulting with a wide range of audiences.
- Ability to exercise good judgement.
- Experience of reflective practice and peer support.
10.Comfortable with change, welcoming it as an opportunity to grow.
11.Ability to look positively for solutions rather than obstacles.
12.Ability to travel around the borough in order to attend community events.
13.Experience of working flexibly to meet the needs of the service and its customers.
14.Experience of assisting vulnerable and challenging customers.
15.Ability to mediate and negotiate effectively.
16.Experience of dealing with and advising customers in a user-centred manner.
17.Ability to adapt to new legislative, technological and financial developments whilst maintaining services outcomes in periods of change
18.Ability to analyse and understand complex information.
19.Experience of building positive relationships with a range of both internal and external customers and stakeholders.
20.Experience of cross-organisational working, taking into account the views of others and arriving at solutions of mutual benefit.
21.Be available to work outside normal working hours including at weekends if required
22.Must demonstrate an understanding and be committed to the Council’s Equalities policy carrying out all duties with regard to the policy.
23.Must demonstrate an understanding and appreciation of the importance of confidentiality.
24.Must demonstrate an ability to carry out research independently using electronic communication systems and other sources of relevant information.
25.Experience in or ability to learn digital tools such as the LIFT dashboard to identify residents in or near financial hardship through a data-driven approach.
26.Ability to work on projects and contribute to shared outcomes.
27.Officers involved with Benefits and discretionary awards processing will comply with the required security checks for the Department for Work and Pensions and Cabinet Office.
28.Officers will be required to complete a declaration of interests’ submission for this post.
Job Features
| Job Category | Revenue & Benefits |
Job Category : Revenues / BenefitsLocation : Hackney Service Centre, Hackney CouncilHours Per Week : 36.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £20.06 The Money Hub wa…
Job Category : Housing
Location : 2 Hillman Street, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £18.76
MAIN PURPOSE OF THE JOB:
To work as part of the Leasehold Finance Team responsible for; the calculation of service charges; major works; reserve fund; shared ownership rent and ground rent; the production of the estimated, interim and actual invoices; and, the billing of service charge and rent payers, including service of Section 20B notices.
To prepare and issue appropriate Section 20 notices for all schemes and services, including Qualifying Long Term Agreements.
To ensure the provision of a high quality customer services to the Council’s residents.
To effectively maintain the service charge and major works database/module making accurate changes to customer accounts.
To carry out a range of financial administrative functions to ensure the successful delivery of Leasehold and Right to Buy Services (LRTBS).
MAIN AREAS OF RESPONSIBILITY:
- In collaboration with Leasehold Finance Colleagues calculate annual and major works service charges to produce estimated, interim and actual invoices which are accurate, reasonable, and in accordance with legislation and local procedures and policies.
- To collate all financial records pertaining to communal and structural expenditure in relation to property service charges and major works, and be responsible for the high level of accuracy and maintenance of financial information provided for the calculation of service charges and major works.
- To carry out necessary accountancy functions for the production of service charges, major works, reserve fund, ground rent and shared ownership rent.
- To calculate and issue Section 20B notice to protect the financial position of the landlord.
- To maintain and update electronic and manual records, including supporting documentation, in relation of annual and major works properties.
- To provide clear and timely reports for investigations, as and when required, to leaseholders and/or representatives.
- To record and report any errors or inaccuracies within the accounting processes and financial recording systems, and to implement any appropriate improvements to ensure an efficient service.
- To liaise with appropriate Council departments, sections, regulatory bodies, auditors and partners to encourage good practice and effective service charge accounting.
- To provide appropriate background information and to perform necessary calculations for all service charge and major works enquiries, including Section 125 offer notice information.
- To prepare and compile Leasehold Services monthly performance reports, distributing necessary information to appropriate parties throughout London Borough of Hackney (LBH).
- To assist the Senior Leasehold Finance Officer with reviewing and benchmarking key performance strategies and effective working practices for managing a successful LRTBS, focusing particularly on local and national housing organisations.
- To verify all payments made by the Service Area, both externally and internally, ensuring that they are correctly authorised and coded.
- To liaise with internal and external auditors (or any other similar group, person or body) providing required information and to assist with implementing agreed recommendations as directed by LRTBS Managers.
Qualifications, Knowledge & Experience Requirements
A broad level of knowledge of the processes and legislation governing service charge and major works
Extensive knowledge and experience of financial aspects of leasehold management
Experience of preparation of annual property accounts, major works and service charge calculation
Experience of working in a financial environment carrying out a range of financial administrative functions
An understanding of S20 consultation processes
Knowledge of accountancy principles and internal controls relating to income and expenditure accounts
Experience of successfully dealing with queries and complaints from customers
Job Features
| Job Category | Housing |
Job Category : HousingLocation : 2 Hillman Street, Hackney CouncilHours Per Week : 36.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £18.76 MAIN PURPOSE OF THE JOB: To work a…
Job Category : Social Care – Unqualified
Location : County Hall, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.47
Adolescent Youth Worker
Are you looking for opportunities to gain experience within a dynamic and innovative team?
We currently have vacancies for the role of adolescent youth workers this is an exciting role.
We are looking for creative individuals who enjoy working with adolescents and their families to join locality Team, in Cardiff’s Children’s Service, and help make a difference to our young people’s lives.
You will be working to support Social Workers in the team and will work intensively and in a planned way with the adolescents, family or carers and other agencies and services, supporting children and families to achieve their potential. You will undertake direct work with adolescents, parenting work and group work. As well as this, you will undertake Return Home Interviews for children who have been missing. You will need to be able to work in partnership and use your skills to engage with children in a meaningful way.
You’ll need experience of working with children and young people in a paid or voluntary setting. You will also need to be able to engage with children and young people and their families/carers and support Social Workers in managing risk and achieving positive change working within the trauma informed manner.
As a member of our team, you will be working alongside Social Workers and other partners, agencies, and the voluntary sector to support children and their families in the community. Cardiff Children’s Service provides training to ensure competence and professional development. We will ensure that you receive a full induction and monthly supervision.
Cardiff Children’s Service believes that the welfare of children and their families is paramount. Team members are enthusiastic and supportive, committed to the provision of a quality service for children and their carers. We are looking for people with similar qualities to join us to continue the good work already being done. No two days in the team are the same!
Effective interpersonal and communication skills are also vital and we are looking for essential car users who have use of a vehicle for work.
We take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). Please speak to the recruiting manager to find out more about where you will work from in your role.
Job Features
| Job Category | Social & Healthcare |
Job Category : Social Care – UnqualifiedLocation : County Hall, Cardiff CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £12.47 Adolescent Yout…
Job Category : Social Care – Unqualified
Location : Bridgewood Nursing Home, Enfield Council
Hours Per Week : 35.00
Start Date : immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £13.21
Health Care Assistant required with NVQ or QCF Level 2 or experience of working in a dementia environment.
Taking part in activities, escorting residents to appointments, dealing with personal care and assisting with other daily activities.
Job Features
| Job Category | Social & Healthcare |
Job Category : Social Care – UnqualifiedLocation : Bridgewood Nursing Home, Enfield CouncilHours Per Week : 35.00Start Date : immediate StartStart Time : 09:00End Time : 17:30Salary: £13.21 Hea…
Job Category: Social Care – Qualified (Adults)
Location: Hackney Service Centre, Hackney Council
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £23.28
Qualified Occupational Therapist to work within the Benefits and Housing Needs Service Works across teams providing medical assessments/outcomes for residents in settled and temporary accommodation.
Occupational therapy assessments of housing needs.
Accompanied viewings.
Inspection and assessments of void properties for suitability.
View void adapted properties to ensure recycling of stock.
Ensure that layout of properties meets the needs of residents according to their level of disability, mobility or impairment.
Provide a bridge between Adult Social Care/Children’s Disabled Services and Housing.
Match applicants to properties & shortlisting for adapted properties.
Accompany viewings and make recommendations.
Joint working with planning/architects to discuss community needs, desired areas and design for wheelchair accessible/adaptable new builds.
Job Features
| Job Category | Social & Healthcare |
Job Category: Social Care – Qualified (Adults)Location: Hackney Service Centre, Hackney CouncilHours Per Week: 36.00Start Date: Immediate StartStart Time: 09:00End Time: 17:00Salary: £23.28 …
Job Category: Admin & Clerical
Location: Civic Offices, Vale of Glamorgan Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £13.17
MAIN DUTIES AND RESPONSIBILITIES:
The job description refers to the principal duties and responsibilities of the Post. It does not necessarily list in detail all the tasks required to carry out these duties and responsibilities.
⦁ To co-ordinate the development plan for the Fast Track to Care development programme, aiming for one programme per month and to oversee the ongoing programme of activity/events
⦁ To establish and maintain connections with learning providers in order to procure external learning and development where required to meet the needs identified, ensuring all external procurement follows the procurement process and guidelines.
⦁ To continually liaise with training providers, agencies, employers, candidates and team members to ensure the smooth running of the programme
⦁ To work collaboratively with the wider Social Care Workforce Development Team to plan, organise and administer all activity, ensuring all development is setup and recorded on the Learning Management System (LMS) and communicated widely through appropriate communication channels.
⦁ To regularly review and evaluate the progress of programme
⦁ To produce regular reports to internal stakeholders on the progress of the programme
⦁ To undergo relevant personal development and training to work effectively within the Vale of Glamorgan Council.
⦁ To participate in professional supervision and appraisal in line with Departmental policy.
Job Features
| Job Category | Admin / Clerical |
Job Category: Admin & ClericalLocation: Civic Offices, Vale of Glamorgan CouncilHours Per Week: 37.00Start Date: Immediate StartStart Time: 09:00End Time: 17:30Salary: £13.17 MAIN DUTIES AND RESP…
Job Category: Interims
Location: London Borough of Newham
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £400.42 per day
Can start as soon as available. Flexible regarding Full Time or Part Time Working.
LocuOverall Purpose of Job
Principal Educational Psychologist (PEP) ( 2 posts)
• To jointly lead and manage the Educational Psychology Service , to deliver a comprehensive, high quality, cost-effective and timely service which includes statutory and traded services.
• To work with partners in education, health, care and community, schools and education settings to support children and young people with Special Educational Needs and Disability (SEND) and their families to improve outcomes for children and young people, particularly those with SEND.
• To work in partnership and with ambition to ensure strategic and operational improvement of SEND area services as key members of the Integrated SEND Management team m EP required to fulfil main grade duties including statutory advice completion
KNOWLEDGE:
• Excellent knowledge and understanding of the factors that lead to improvement in achievement levels for children and young people particularly with SEND; of best practice in educational psychology; and of how psychology supports learning and well-being
• A thorough up-to-date knowledge of relevant legislation, statutory guidance and Local Authority SEND procedures.
EDUCATION/QUALIFICATIONS:
• Degree in Psychology
• Educational Psychology Professional Qualification at Master or Doctorate level
• Professional Post-graduate qualification in Educational Psychology
• Eligibility for Chartered Status as an EP and registration with the Health and Care Professions Council
SKILLS AND ABILITIES:
• Able to demonstrate strategic thinking at Corporate, directorate and service level
• The ability to champion and facilitate new initiatives in support of strategic goals, support, manage and implement change successfully and to lead action involving different service areas and clear deadlines
• To support strategic development with advice and perspective drawn from an understanding of psychological and child development considerations which may impact plans and outcomes
• Provides staff and service users with a clear sense of vision and direction, generating a commitment to securing change through the appropriate involvement of Educational
• Psychologists and others, including service users
• A commitment to building a high performing service across the continuum of local provision
• Ability and experience in budget management to ensure value for money, delivery of outcomes and development of traded models of service delivery
• Able to provide reflective supervision, professional guidance and performance appraisal for senior staff
• Able to facilitate improved outcomes for children and young people based on evidence based practice
• Seeks regular feedback within a co-productive framework from stakeholders about services provided and uses this to undertake/recommend continuous improvements to services.
Job Features
| Job Category | Interms |
Job Category: InterimsLocation: London Borough of NewhamHours Per Week: 36.00Start Date: Immediate StartStart Time: 09:00End Time: 17:00Salary: £400.42 per day Can start as soon as available. Flexibl…
Job Category: Social Care & Health Qualified (Kingston & Richmond)
Location: Guildhall Complex, Achieving for Children
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £30.90
The post-holder will support practice related development across our services based in Kingston and Richmond focusing primarily on court work. They will be responsible for the development and implementation of excellent practice across the organisation, and specifically within the teams. The post holder will have a more complex caseload of court cases.
The post holder will also be responsible for assisting social workers to develop experience and skills in managing court work. They will be required to deputise for the Team Leaders where needed.
The role will require close links with the Head Of Service, Case Progression Officer, Legal Department and senior leadership team to ensure that there is a joined up approach to practice development in this area.
The post holder will support social workers so that their practice is effective, meets regulatory requirements, complies with statutory guidance, and learns from evidence-based interventions and innovative practice.
The postholder will support the use of the Signs of Safety and Wellbeing framework across Social Care, and will support the framework with the use of direct tools for working with children and young people.
In all roles across AfC the post holders will be expected to develop and lead a culture of partnership and innovation, so that services are child focussed, flexible and adaptable. The whole organisation should learn from mistakes, share knowledge and challenge existing practice.
Job Features
| Job Category | Social & Healthcare |
Job Category: Social Care & Health Qualified (Kingston & Richmond)Location: Guildhall Complex, Achieving for ChildrenHours Per Week: 36.00Start Date: Immediate StartStart Time: 09:00End Time: …
Job Category: Technical
Location: Magdalen House, Bootle, L20 3NJ, Sefton MBC
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £25.88
Sefton is a vibrant local authority on a journey of aspiration and ambition as it works towards delivering its exciting Vision 2030. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected Borough.
Sefton has the best of both worlds, from the vibrant city of Liverpool to the south, to miles of fantastic coastline and respected green spaces in the north. The borough is internationally recognized for its outstanding natural beauty and commitment to sustainability. Sefton communities look out for each other. We focus on our similarities and diversities but never on our differences, working together to live a fruitful life.
Our Children’s Social Care service is on an exciting improvement journey and we’ve committed to a significant investment to ensure we get the best possible outcomes for our children and families. Sefton has a strong track record of partnership working and place leadership, and for having a motivated and dedicated workforce that is resilient and adaptable, it puts the Council in the best possible place to meet the challenges and opportunities ahead.
Your new place of work:
This is a changing and vibrant authority already on a journey working towards delivering the Children’s Improvement Plan.
This is an organization which has excellent links with our partners, businesses and communities.
Teams within Children’s Services are being remodeled to improve workloads. Additional posts, such as Assistant Team Managers and Family Support Workers are being created in many teams along with the creation of whole new teams such as Assessment and Court. We are also creating new roles to bolstering our business support capacity to support the Service area too.
Sefton Children’s Services is an innovative, forward thinking place to work where you will find a workforce full of caring and welcoming people who are committed to making a positive difference to the lives of our children and families.
We adopt a supportive culture along with excellent relationships with our multi-agency partners.
We care passionately about our children, young people and families, and we’re looking for people who can #MakeADifference across all our communities.
Your new role:
An exciting opportunity has arisen for a self-starter who is experienced in Programme Management, able to hit the ground running and passionate about driving change and is looking to take up a challenging newly created role of Programme Manager to provide key support for the successful delivery and development of the Children’s Services Improvement Plan. As Programme Manager you will be provide strong visible proactive leadership and a deliver a collaborative approach to change. You will be expected to work flexibly as required.
This role provides an opportunity to contribute to the delivery of best possible outcomes for our children and their families and play an active role in the leadership, management and development of change.
What you’ll need to succeed:
In addition to all the responsibilities you would expect of a Programme Manager role, you will be passionate about delivering improved outcomes for children and their families.
You will have ability to work with a wide range of stakeholders and excellent analytical skills to develop business cases for change.
You will be technically competent with experience in delivering complex projects working with a range of stakeholders both internal and external to the Council.
What you’ll get in return:
We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development Programme. We recognise the importance of investing in our workforce to strengthen their skills and competencies, providing them with the right tools to deliver the best possible outcomes for our communities.
The Council promotes agile working to enable greater flexibility and allow for work-life balance. We encourage a hybrid approach to working, with a combination of working in our offices and from home.
You will be joining us at an exciting time. You will have a key role in the successful delivery of our plans. You will have the opportunity to #MakeADifference
If you can hold the skills, experience and competencies as outlined in the person specification and you are passionate about making a difference, improving outcomes to children and families across Sefton, then we would love to hear from you.
Equal Opportunities:
Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.
Job Features
| Job Category | Technical |
Job Category: TechnicalLocation: Magdalen House, Bootle, L20 3NJ, Sefton MBCHours Per Week: 36.00Start Date: Immediate StartStart Time: 09:00End Time: 17:30Salary: £25.88 Sefton is a vibrant local au…
Job Category: Social Care – Qualified (Adults)
Location: Donald Winnicott Centre, Hackney Council
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £24.98
The Social Worker in the Crisis team will work alongside health colleagues to identify and address the social determinants of the crisis, supporting service users to access services and benefits, supporting their carers and enabling them to maintain independence in the community as far as possible. To use individual and family interventions to effect change and work co-productively with service users in reaching agreed outcomes.
Job Features
| Job Category | Social & Healthcare |
Job Category: Social Care – Qualified (Adults)Location: Donald Winnicott Centre, Hackney CouncilHours Per Week: 36.00Start Date: Immediate StartStart Time: 09:00End Time: 17:00Salary: £24.98 Th…
Job Category: Social Care – Unqualified
Location: Litherland Family Wellbeing Centre, Sefton MBC
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £15.11
Early Help Worker:
Early Help Workers based and work agilely in Family Wellbeing Centre’s and people’s homes across Sefton.
The successful candidates will form part of a multi-disciplinary team, be responsible for safeguarding and promoting the welfare of children, young people and families, act as a single point of contact and coordinate a holistic temporary offer of early help and intervention support with their cases.
You are expected to have procedural and practical knowledge of Early Help Services and experience of working with children and young people 0-19.
This will include experience in one or more of the following:
• Family Wellbeing Hubs or Children Centre’s
• Working with children 0-19years, at home, community or school environments
• Supporting young people with mental health and wellbeing needs
• Supporting school attendance and achievement
• Working with young people and adolescence
• Supporting children and young people with SEND/ASC
• You will have knowledge of safeguarding and be an advocate for strength-based approaches underpinned by an awareness of Adverse Childhood Experiences (ACE’s) and trauma informed practice.
Experience:
- Experience of delivering support to individuals and families in one or more of the service areas within the localities model
- Experience of developing family action plans based on assessment
- Experience of identifying levels of risk, vulnerability and needs
- Practical experience of supporting resident’s independence
- Experience of using IT systems to maintain accurate records and management data
Knowledge / Skills / Abilities:
- Practical and procedural knowledge of delivering support to individuals and families. Procedural and policy knowledge relative to assessments, case management and safeguarding
- Ability to manage casework and utilise case management methodologies
- Ability to assess and deliver activity within the early help offer as the lead professional
- Ability to demonstrate a high level of empathy across a range of users, be non- judgemental and build trust
- Ability to challenge children, families and individuals and intervene as necessary
- Excellent interpersonal and communication skills and a person/family centred approach
- A broad knowledge of safeguarding procedures and when to implement the escalation policy
- An ability to develop a good working relationship with colleagues and partners to deliver a co-ordinated response
- A good working knowledge of the activities provided across the delivery points
- An ability to advise, guide, negotiate and influence children, families and individuals in terms of delivering appropriate levels of care.
- An awareness of external scrutiny practices and inspection regimes and how such practices influence service delivery.
Job Features
| Job Category | Social & Healthcare |
Job Category: Social Care – UnqualifiedLocation: Litherland Family Wellbeing Centre, Sefton MBCHours Per Week: 36.00Start Date: Immediate Start Start Time: 09:00End Time: 17:30Salary: £15.11 E…














