Job Board

Job Category : Housing
Location : Orwell Close, Hayes, A2Dominion Group
Hours Per Week : 12.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 12:00
Salary: £13.00

Require an Intensive Housing Management Officer to cover in a sheltered Housing Scheme for older people over 55.
Monday, Tuesday, Wednesday, Friday 9am -12noon, ability to be mobile and cover other schemes as an when needed.
The address of the scheme is Orwell Close, Hayes, UB3 1RL.

To deliver a high quality intensive housing management service that supports the general maintenance and security of the buildings and meets the needs of vulnerable sheltered housing and supported housing residents whilst achieving performance targets and maximising customer satisfaction, ensuring that all relevant policies and procedures are followed.

1. To carry out regular building inspections, identify elements of maintenance required and report repairs to the appropriate department.
2. To help maintain a high standard of cleanliness, safety and security within the building by carrying out regular checks (e.g. patrols and monitoring of CCTV, alarm testing) and maintaining accurate records (e.g. visitor log books, maintenance reporting, etc).
3. To direct service contractors as required, helping to ensure an efficient and cost effective service is delivered to residents and to the organisation as a whole.
4. To be a key holder for the building and to allow/supervise access as appropriate.
5. To assist the Housing Team with viewings and sign-ups.
6. To assist tenants to understand the housing management policies, for example where reporting of ASB would be appropriate
7. To regularly monitor the general safety and wellbeing of residents including sign-posting and referral of residents to support service services where appropriate.
8. To report any concerns relating to safeguarding of vulnerable people using the correct procedures.
9. To develop and maintain constructive relationships with residents, care and support providers, commissioning bodies and others from the wider community.
Knowledge and skills
Experience of a Customer facing role.
Experience of maintaining buildings health and safety requirements including regular inspections and monitoring.
Good level of computer literacy, able to utilise Word, Excel, Outlook and the internet to maximise the efficient use of resources
Experience of working with vulnerable people and community groups.
Full UK clean driving licence

Job Category : Social Care – Unqualified
Location : Bullingdon Road, Oxford, A2Dominion Group
Start Date : Immediate Start
Salary: £11.50
Start Time : 09:00
End Time: 17:00

Purpose
To deliver high quality person-centered support to customers living in supported accommodation service in accordance with the Person Centered principles, enabling clients to sustain their tenancies by promoting independence, freedom and choice

Job Category : Social Care – Unqualified
Location : Wilton Road, Salisbury, Wiltshire, A2Dominion Group
Start Date : Immediate Start
Salary: £11.50
Start Time : 09:00
End Time: 17:00

Purpose
To deliver high quality person-centered support to customers living in supported accommodation service in accordance with the Person Centered principles, enabling clients to sustain their tenancies by promoting independence, freedom and choice
Key responsibilities / deliverables
⦁ In accordance with individual care plans, provide clients with physical support which may include household and domestic tasks, shopping, food preparation, personal hygiene and self-care.
⦁ Administer medication in accordance with individual care plans, the Medication Policy and relevant training.
⦁ Provide emotional support in a sensitive and empathetic manner, offering guidance in accordance with procedures and the boundaries of the job role.
⦁ Provide support to enable tenants to maintain independence with daily living and participate in tasks and activities inside and outside their home, and to access services appropriate to their abilities.
⦁ Respond to calls received through the emergency alarm system, or by telephone from the call centre and take appropriate follow up action.
⦁ Report to the line manager concerns regarding safeguarding issues or significant changes in the health and social circumstances of a client, contributing to specific care needs as directed.
⦁ Record relevant information on contact sheets at each visit in accordance with procedures and maintain all other relevant records.
⦁ To attend team meetings, training, and appraisal and supervision meetings as requested.
⦁ Support the induction and training of new and existing employees as requested.
⦁ To understand and comply with the Group’s health and safety policies and procedures at all times including (but not limited to): Personal Safety, Emergency Procedures, Manual Handling and use of aids and equipment.

Night workers responsibilities – in addition to the above responsibilities night workers who have elected to take part in sleeping or waking nights are required to carry out the following:

Sleeping nights
⦁ To be present on site, and respond to calls received through the emergency alarm system, or by telephone from the call centre and take appropriate follow up action. Care workers to ensure that they follow lone working procedures.
Waking nights
⦁ To be on site, and lone-work to provide a response to calls received through the emergency alarm system, or by telephone from the call centre and take appropriate follow up action.
⦁ To conduct scheduled care calls as per the rota.
⦁ To Lone work and to ensure the security of the building, e.g. check that doors and windows in communal areas are secure.
⦁ To ensue all lone working procedures are followed

Knowledge, skills and competencies

Qualifications / training:
⦁ Good standard of Maths and English
⦁ RCF Level 2 In Health & Social Care or equivalent (or willing to study towards)
Evidence of training covering; health & safety; fire safety; first aid; manual handling; food hygiene and infection control; medication; safeguarding; personal care
Knowledge / Skills:
⦁ Previous employment or personal experience of providing care and/ or support to others.
⦁ Understanding the needs of older people in maintaining their independence.
⦁ Understanding Care Standards
⦁ Ability to keep accurate records, following administrative procedures and confidentiality guidelines.
⦁ Awareness of professional boundaries and how to manage these.
Basic Computer skills.

Job Category : Social Care – Unqualified
Location : 80-82 Sussex Street, Winchester, Hampshire, A2Dominion Group
Start Date : Immediate Start
Salary: £11.50
Start Time : 08:00
End Time: 20:00

Purpose
To deliver high quality person-centered support to customers living in supported accommodation service in accordance with the Person Centered principles, enabling clients to sustain their tenancies by promoting independence, freedom and choice

Key responsibilities / deliverables
⦁ In accordance with individual care plans, provide clients with physical support which may include household and domestic tasks, shopping, food preparation, personal hygiene and self-care.
⦁ Administer medication in accordance with individual care plans, the Medication Policy and relevant training.
⦁ Provide emotional support in a sensitive and empathetic manner, offering guidance in accordance with procedures and the boundaries of the job role.
⦁ Provide support to enable tenants to maintain independence with daily living and participate in tasks and activities inside and outside their home, and to access services appropriate to their abilities.
⦁ Respond to calls received through the emergency alarm system, or by telephone from the call centre and take appropriate follow up action.
⦁ Report to the line manager concerns regarding safeguarding issues or significant changes in the health and social circumstances of a client, contributing to specific care needs as directed.
⦁ Record relevant information on contact sheets at each visit in accordance with procedures and maintain all other relevant records.
⦁ To attend team meetings, training, and appraisal and supervision meetings as requested.
⦁ Support the induction and training of new and existing employees as requested.
⦁ To understand and comply with the Group’s health and safety policies and procedures at all times including (but not limited to): Personal Safety, Emergency Procedures, Manual Handling and use of aids and equipment.

Night workers responsibilities – in addition to the above responsibilities night workers who have elected to take part in sleeping or waking nights are required to carry out the following:

Sleeping nights
⦁ To be present on site, and respond to calls received through the emergency alarm system, or by telephone from the call centre and take appropriate follow up action. Care workers to ensure that they follow lone working procedures.
Waking nights
⦁ To be on site, and lone-work to provide a response to calls received through the emergency alarm system, or by telephone from the call centre and take appropriate follow up action.
⦁ To conduct scheduled care calls as per the rota.
⦁ To Lone work and to ensure the security of the building, e.g. check that doors and windows in communal areas are secure.
⦁ To ensue all lone working procedures are followed

Knowledge, skills and competencies

Qualifications / training:
⦁ Good standard of Maths and English
⦁ RCF Level 2 In Health & Social Care or equivalent (or willing to study towards)
Evidence of training covering; health & safety; fire safety; first aid; manual handling; food hygiene and infection control; medication; safeguarding; personal care
Knowledge / Skills:
⦁ Previous employment or personal experience of providing care and/ or support to others.
⦁ Understanding the needs of older people in maintaining their independence.
⦁ Understanding Care Standards
⦁ Ability to keep accurate records, following administrative procedures and confidentiality guidelines.
⦁ Awareness of professional boundaries and how to manage these.
Basic Computer skills.

Job Category : Manual Labour
Location : Camberley Court, Nottingham Community Housing Association
Hours Per Week : 20.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 12:00
Salary: £9.50

Wet clean kitchen and toilet areas. Dry clean (dust and hoover) high and low level. Wet clean touch points such as door handles, stair rails etc. to help prevent spread of any infection. Replenish toilet rolls, hand towels, soap, washing up liquid etc. as required.

Job Category : Administrative / Clerical
Location : Maidstone Museum & Art Gallery, Swale and Maidstone Borough Council
Hours Per Week : 20.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 16:30
Salary: £10.30

The role will be working in Maidstone Museum which is part of Maidstone Borough Council. It is a front facing role giving Museum information to Visitors and working within a heritage and tourism team

Job Category : Admin / Clerical
Location : RIVER PARK HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £16.29

This post is for a Senior Business Support Officer working in Children’s Assessment Service supporting both the duty Assessment Team and off duty Assessment teams with minuting Section 47 Strategy Meetings. This is a Minute Taker role, where experience of minuting complex multi agency meetings is required.

Job Category : Admin & Clerical
Location : Kingswood Civic Centre, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £10.62

We’re looking for potentially 2 candidates to work from Kingswood Civic Centre to support the authority process potential grant awards and reach out to communities to support them during this difficult financial times

Job Category : Admin / Clerical
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £14.90

Homes For Haringe
Repairs
Operations
Information service

Role Purpose
This role exists to help Haringey Council to serve its customers well.

This will be achieved within a specific service area including call centre, face to face (including but not limited to Customer Service Centres and Receptions), digital, telephones, and service development.

Knowledge, Qualifications, Skills and Experience
The following criteria are deemed necessary for this role:

Have a knowledge of best practice and customer services procedures and ability to apply these to everyday work activities
Good knowledge and experience of concepts, principles and practices gained through experience and development in a specific field (face to face, digital, telephones, and development).
An ability to work as part of a team and use individual initiative to achieve set targets
Good written and verbal communications skills
Good IT skills, including MS Office (Word and Excel)
Ability to take on board the physical elements of the role – supported by health and safety procedures and equipment (appropriate support and adjustments will be made for staff according to OHU recommendations and any disabilities will be taken into account).
Experience of local government and/or housing services in a customer service environment

Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 22.50
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.31

Part time Position: 22.5 hours per week. Hours: Monday, Wednesday and Friday 10am to 4pm and Tuesday 10am to 4.30pm
Location: Mayor’s Office, Bromley Civic Centre, Bromley
Anticipated start date: 12th May 2022 to 2nd August 2023

We are seeking an enthusiastic and proactive officer with experience of managing a busy and demanding diary for both the Mayor and Deputy Mayor and providing administrative support to the Mayoral Services Manager. Some knowledge of event management would be helpful. The Mayor’s office is a high profile environment, and although often busy and challenging, it is also rewarding.

The post is based within the Mayor’s Office, in the Old Palace.

The role has a high level of customer contact that includes face to face, telephone and email, and involves liaison with elected members and senior officers within the Council, other Mayors’ offices and the general public. The duties of this role include preparing the weekly Business Sheet, collating the appropriate documents and making the necessary travel arrangements. Supporting the various Civic and Charity events, including issuing invitations, recording acceptances etc.

We are looking for an Administrative Assistant who has experience in working in a busy office environment. Attention to detail and accuracy is key for this post. You will need to be highly organised, have good customer services skills, be proficient in using Microsoft Office package. Good written and oral communication skills and a good team player are important in order to be successful in this role.
SKILLS & ABILITIES

1. Good communication skills, both oral and written.
2. Good interpersonal skills.
3. Good attention to detail and accuracy is essential
4. Good IT skills, including the ability to use the full Office package such as Word, Excel, PowerPoint, Publisher and Outlook.
5. Able to undertake, organise and prioritise a varied and sometimes challenging clerical and administrative workload for self and team.
6. Ability to be flexible and work as part of a team.
7. Able to demonstrate a willingness to learn about the service and other services within the local
   authority.

KNOWLEDGE

An awareness/ understanding of the role of the Mayor would be helpful.

EXPERIENCE
Basic administration including maintaining records, organising diaries, preparing standard letters.
Good use of Word, Outlook, PowerPoint and Excel

SPECIAL REQUIREMENTS

Be prepared to work flexibly and adapt to changing demands of the service.

Willingness and ability to work flexible hours to meet the service requirements, which would include weekend working.

Must be able to work on own initiative and as part of a team and be able to prioritise and work unsupervised.

Must be able to maintain confidentiality and exercise discretion, tact and diplomacy when dealing with confidential and sensitive issues.

Job Category : Housing and Revenues
Location : Nottingham Community Housing Association
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £15.18

This role is to manage our Mutual Exchanges, Successions and Changes to Tenancy functions.
35 hours per week – Monday – Friday 9 a.m. to 5 p.m. (with 1 hour for lunch – unpaid). Office based initially at our Nottigham office for a 4 week training period, but then can work from whichever of our offices is closer to their home either Nottingham, Mountsorrel or Ollerton.
Main responsibilities
Process mutual exchange applications, succession and assignments including joint to sole, sole to joint, etc. basing your decisions on the legislative framework, policy and procedure and in conjunction with the Your Community Co-ordinator for that geographical area.

Manage the waiting list for garages, processing applications, lettings and terminations, working closely with Your Money Matters colleagues to end licence agreements for customers in arrears.

Support colleagues with the preparation of advertisements for and advertise void properties, appropriate to each tenure type to facilitate lettings and minimise re-let times as and when required.

Support Your Home colleagues in ensuring void times are managed within the agreed NCHA annual targets for all relets

Respond to customer enquiries and prepare sign up packs as and when required.

Process the termination of tenancies and progress the return of keys to NCHA.

Ensure all computerised and manual recording systems are updated and maintained on an accurate and timely basis; producing associated reports on the allocations and void service.

Deliver these functions in line with corporate aims and values, policies and procedures, meeting KPIs and outcome measures relevant to your role whilst remaining focused on providing excellent customer experiences and partner relationships as an ambassador for NCHA to enhance the organisation’s reputation.

Carry out any other tasks relevant to your role as instructed by your managers

Skills and experience
Experience of working in social housing or a lettings environment

Experience of delivering successful customer focused services

Ability to communicate effectively with internal and external customers by demonstrating tact, diplomacy, sensitivity and customer care.

Ability to solve problems fairly and logically

Demonstrable high level of numeracy, IT and literacy skills

Job Category : Human Resources
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £20.50

Hybrid working model, 36 hours a week Monday to Friday
Role Purpose
The Recruitment Specialist, reporting into the Recruitment Business Manager is responsible for supporting the development and delivery of a first class, inclusive and innovative in-house recruitment service to the Council. Building strong relationships with the Hiring Manager and candidate communities.
Work as part of team delivering a recruitment service which meets the needs of all Hiring Managers and deliversexcellent customer service
Directly attracting talented people to key roles using a range of innovative sourcing methods
Develop and promote an effective, diverse and engaging employer value proposition
Attract talent in the local area – supporting the Council’s live local, work local policy

Note: The Recruitment Specialist will be primarily responsible for recruiting within a specialism but will be required to support roles outside of this specialist area as required.
Skills, Experience and Attributes
Experience of directly managing high volume and specialist permanent vacancies, gained either in-house or in a complex permanent recruitment agency or RPO environment..
Experience in candidate attraction strategies particularly social media and other professional networks.
Experience with writing inclusive job descriptions, job adverts, pre-screening / skillsmatching, interview, to attract a diverse pool of candidates.
IT literate with a keen interest in using technology to carry out the duties of the role on a day to day basis.
Strong, adaptable team player showing resilience and tenacity possessing excellent verbal, written communication and team skills.
Strong interpersonal and communication skills, including the ability to develop strong relationships with a broad range of Hiring Managers and candidates .
Ability to work in a fast paced environment with a desire to deliver a first-class service to the organisation.

Job Category : Nursing
Location : Newham Dockside, London Borough of Newham
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £25.83

The Client is looking for Specialist Community Public Health Nurses (SCPHN) only..

The post holder will be professionally responsible and accountable for the
assessment of health needs, planning and evaluation of the school health service
delivery, for both individuals and groups within a defined school age population
delegating casework to team members as required. They will work in partnership with
schools, parents/carers and other agencies to achieve the best health outcomes for
children and young people.
As the key health worker, the school nurse will promote the health and well being of
the school-aged child so as to enable each child to reach his/her full potential in line
with Newham‘s inclusive education policy. This will help to minimise effects of social,
cultural and racial inequality.
The post holder will be required to develop a specialist role in areas of school nursing
practice in line with service requirements and their personal development plan.

Job Category : Manual Labour
Location : Town Hall, London Borough of Havering
Hours Per Week : 24.00
Start Date : Immediate Start
Start Time : 04:00
End Time : 22:30
Salary: £11.50

Dependent on shift – gate lockers could be opening early at 6am or shutting at 10pm

Main Purpose of the Job/Key Objectives:
To open and close gates in parks and open spaces as per the Parks Byelaws. To also carry out litter picking in certain sites.

Job Context:

1. The postholder reports to: Parks Protection Officers
2. The postholder will be required to work early morning and variable shifts in the late afternoon and evening throughout the year, including weekends and bank holidays.

Experience
The post holder should have some experience of communicating with all sections of the local community.
It is desirable for the post holder to have experience in security provision

Working conditions/circumstances
The post holder must hold a valid driving licence and be able to make arrangements to collect and return a Council vehicle from any one of the park depots.

Key Accountabilities and Result Areas

Key Result Area Expected End Result
Open gates and barriers as per the schedule All gates and barriers opened and secured within the specified times
Carry out basic check of parks and open spaces whilst opening gates and report any issues and/or hazards. Parks and Open Spaces checked and any issues and/or hazards reported
Close gates and barriers as per the schedule All gates and barriers closed and secured within the specified times
Check that parks and open spaces are vacated prior to closing gates ensuring that people are instructed to leave Parks and Open Spaces are vacated prior to closing using appropriate methods
Report any issues regarding anti-social behaviour or other incidents to the Parks Protection Service Parks Protection Officers provide support and manage any incidents whilst parks are being vacated and/or gates closed
Litter pick key parks and open spaces, including play areas, removing any hazards, e.g. glass, as per schedule and identified by Parks Management Team Parks and open spaces litter picked when required and hazards either removed or reported to Parks Protection Officers.
Council vehicle to be collected and returned from park depot, completing vehicle check sheets on a daily basis Council vehicle used for work with check sheets completed and depot and vehicle left secure at all times.

Competency Profile

Competency Level Criteria to be Evidenced (Description)
Communicating openly and effectively
A • Communicates clearly both verbally and in writing
• Is polite and approachable
• Effective listening, asking the appropriate questions to clarify understanding
• Uses appropriate language and methods of communication to make sure they are understood
• Presents and passes on information promptly
• Uses appropriate language not jargon
Delivering excellent customer service A • Demonstrates a strong internal and external customer focus, recognising the customer in everything we do.
• Removes barriers, where able, to provide the best possible service to customers
• Takes ownership for solving customers problems and acts as an ambassador for the business
• Resolves customer enquiries promptly at point of contact, referring to others when appropriate
• Identifies, listens to and values customers’ diverse needs, suggestions and feedback
• Keeps customers up to date and informed
• Deals with customers fairly and appropriately and with respect

Competency Level Criteria to be Evidenced (Description)
Achieving Results and Success A • Understands and applies the Council’s requirements and ensures own targets are met
• Keeps relevant people informed of progress or issues on key tasks
• Checks for accuracy to get things right first time
• Looks for and suggests ways to improve working practices
• Learns from mistakes
• Plans, prioritises and organises workload
• Is dependable, responsible and conscientious
• Works effectively with the appropriate level of guidance and makes decisions appropriate to their role
Respecting Others

A   •   Acknowledges the positive contribution that everyone can make

• Shows respect and understanding for all individuals, irrespective of gender, ethnic origin, race, disability, age, sexual orientation and religion
• Is open, ethical and honest
• Delivers what they have promised
• Generates respect and trust
• Considers impact of own actions and tries to cater for the differing needs of others
• Challenges inappropriate and discriminatory behaviour
• Escalates inappropriate behaviours and actions to the appropriate person/s
• Uses language and behaves in an appropriate way, treating others fairly and professionally.
• Respects confidentiality wherever appropriate

Additional Requirements:
The following clauses must be included in all Job Profiles.

? The Council has a strong commitment to achieving equality of opportunity in its services to the community and in the employment of people. It expects all employees to understand, comply with and promote its policies in their own work, and to undertake any appropriate training.
? Comply with Health and Safety Regulations associated with your employment.
? Be aware of the council’s responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of all personal data held on such systems and ensure that all processes comply with this.
? To treat all information acquired through your employment, both formally and informally, in strict confidence. There are strict rules and protocols defining employees access to and use of the council’s databases, any breach of which will be regarded as subject to disciplinary investigation.
? You may be required to work at any Council site.
? Demonstrate a flexible approach in the delivery of work within the service area. Consequently, the postholder may be required to perform duties not specifically identified in the job profile but which are in line with the general responsibilities of the post.
? Deal with any Safeguarding issues that might arise, in line with the Council’s policies and procedures.

Job Category : Nursing
Location : Newham Dockside, London Borough of Newham
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £25.83

1. The post holder will provide expert clinical advice, supervision and support to
   the health visiting skill mix team around specific Public health matters (including
   Domestic Violence, Infant feeding, Accident prevention, Safeguarding and
   Extended services link).
2. The post holder will be responsible for the provision of expert high quality family
   centred Primary Health Service to a defined population including those within the
   Early help neighbourhood and Children’s Centres boundaries within the London
   Borough of Newham.
3. The post holder will work as part of the quadrant Integrated team to support the Integrated team Managers and Clinical Team Leaders in ensuring that each member of the health visiting team is competent, able to meet the full needs of clients and operates to high standards; to deliver the 0-5 mandated Healthy Child programme within the London borough of Newham to deliver expert personalised and culturally sensitive care and support to clients and groups.

KNOWLEDGE:
Please address each of the below knowledge / experience requirements in your personal statement for short listing purposes:

Demonstrates an up to date and in-depth knowledge of current clinical practice and maintains credibility by developing a good understanding of practice issues affecting clinical/non-clinical staff within the clinical areas, and by continuing own training and professional development

Demonstrate a good knowledge and understanding of current issues in community nursing legislation and statutory guidance relating to the designated function

In depth knowledge of the NMC Code (2008) and revalidation requirements

A comprehensive knowledge of child development.

Knowledge and understanding of relevant current health care legislations /policies at local and national level

Understanding Risk Management, Clinical governance, audit and outcomes including clinical risk management
Awareness of data, its use and requirement within the local council and NHS

Knowledge and understanding of value of effective clinical leadership

Knowledge of Research Based Practice

Knowledge and understanding of equal opportunities policy and how it affects staff and service users

Ability to deal with highly confidential client/staff information

Ability to supervise and teach registered and
SKILLS AND ABILITIES:

Ability to work with teams effectively to ensure change is implemented and maintained, and have the ability to work through barriers to change within the teams

Significant experience of working as a health visitor in a team and in managing staff of over 2 years or more

Significant experience of direct management and supervision of qualified and unqualified staff.
Experience of working with Safeguarding issues

Experience of working with children with additional / complex needs

Experience of identifying the development needs of others and giving effective feedback.

Experience of multi-agency working and working across organisational boundaries

Demonstration of evaluation, audit and research skills in practice

Experience as a clinical supervisor/
Credible clinical background, demonstrating excellent clinical decision making skills

Good interpersonal skills including the ability to establish professional credibility with a wide range of professionals.

Networking and developing partnership skills,

Job Category : Social Care – Unqualified
Location : Shirehall, Shropshire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.50

Employment Coach to support and train people for paid employment

Job Category : Facilities & Environmental Services
Location : Preston Campus, University of Central Lancashire
Hours Per Week : 56.00
Start Date : immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £10.63

Working alongside the night security guard based in the Library. Will be manning the front desk and undertaking security checks within the Library.
The working hours are 22:00-06:00 covering 7 days a week.
Job Purpose:
To provide a high quality, customer focused, security service for the library which complies with legislation, operating procedures, protocols and enforcement of the Library Rules to ensure a safe, productive, academic environment for our customers to work in. To provide customer support to all customers of the University during unstaffed hours.
Work Experience
Experience of working within a culturally diverse customer focused environment
Experience of security operations or working within a security environment
Experience of diffusing potential disagreements in a non-confrontational manner
Experience of working effectively as part of a team and using own initiative.
Knowledge of Legislation, e.g. Health & Safety, Data protection etc.
Experience of effectively using interpersonal skills

Job Category : Social Care – Unqualified
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £14.81

Provide an efficient and effective service in respect of the administration of and casework relating to the formal assessment, statementing and review procedures, including placement and provision, for pupils with special educational needs, working closely with the Named Officers. The postholder would be required to do this within the context of the Code of Practice on the Identification and Assessment of Special Educational Needs, the national and local education system and local policies and objectives. Undertake Casework relating to the provision of transport support for children and young people with special educational needs to facilitate their attendance at school or college

4. DUTIES
5. To be one of the LA’s designated officers under the 1996 Education Act, to provide help and advice for parents and professionals at any stage before, during and after the assessment process referring only complex cases or issues to the Named Officers and deputising for them in their absence.
6. To undertake casework in relation to pupils with special educational needs
7. To administer, with the clerical officers, the assessment and statementing of pupils with special educational needs in accordance with the 1996 Education Act ensuring that the procedure for assessment and statementing of pupils with SEN is complied with and that annual reviews and reassessments are properly and fully enacted. These include :

⦁ ensuring compliance with the statutory deadlines for the assessment and statementing process and that relevant forms and letters are sent to parents, schools and other professionals or agencies. The statutory deadlines are closely monitored and measured by Audit Commission Performance Indictors.
⦁ interviewing/talking to parents to advise them on their response to the assessment and statement procedures, where necessary recording verbal statements and arranging for interpreters, translators or signers as required, making recommendations to the Named Officers about action that may be required or referring on more complex cases
⦁ negotiating with and clarifying to parents or schools their rights and responsibilities in respect of the various stages of the assessment and statementing procedure and educational placement
⦁ ensuring that schools are complying with the annual review process referring more complex issues to the Named Officers or Service Manager.
⦁ writing formal Statements for pupils of all ages with special educational needs in consultation with the Named Officers following section 323 assessments and annual reviews referring complex cases to the appropriate Named Officer or Service Manager and to deal with associated casework arising from this.
⦁ working with the Named Officers to investigate and identify appropriate provision, (schools or units) for pupils with special educational needs to be recommended to the SEN Panel and ensuring that provision is DFCS approved
⦁ providing parents with details of the placement recommended for their child, making suitable travel arrangements for them to attend interviews in liaison with headteachers, the Education Welfare Service and social workers where necessary.
⦁ consulting with and negotiating, as directed, with headteachers and others to ensure that appropriate provision is made for pupils with SEN and as indicated on the child’s Statement of Special Educational Needs.

Essential
Previous relevant experience of administrative work or casework related to children with Special Educational Needs and an understanding of the SEN Code of Practice

Experience of working in a front line service and dealing with customers
Ability to use initiative, work methodically, manage and prioritise own workload and work of others to meet deadlines, maintaining quality of service when under pressure

Experience of communicating and dealing with other professionals, parents, their advocates, schools by letter, face to face or on the telephone

Ability to assimilate and reproduce information from a range of professional reports and letters

Job Category : Social Care – Unqualified
Location : County Hall, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £9.79

ABOUT THE JOB
The Higher Clerical Assistant/Word Processor Operator roles plays a key part in supporting the North Locality Social Work and Personal Adviser teams in safeguarding and promoting the wellbeing of children, young people and their families.

WHAT WE ARE LOOKING FOR FROM YOU
You must be able to work flexibly and adaptably to changing priorities. You will have excellent verbal and written communication skills and be experienced in working to agreed standards and deadlines. You must be able to work on your own initiative and as part of a team. Experience in maintaining databases and experience in working with figures is advantageous. A positive and customer focused attitude is essential.

1. To assist in providing a reception service to callers both in person and by telephone, including message taking and distribution.
2. To provide a word processing/typing service
3. Assist in providing admin support to the Social Work Teams based in the North Locality, and the Personal Adviser Service.
4. Assist in the operation of petty cash and suspense accounts
5. Assist in ordering goods and services, processing invoices and maintaining budgetary control records, including the management of Purchasing Cards.
6. Assist in collection, recording and banking of monies/cheques.
7. Assist in maintaining efficient financial record systems.
8. Provide reporting information as required.
9. Maintain a computerised client record system
   ⦁ process referrals, changes, closures etc
   ⦁ transfer cases
   ⦁ archiving of cases
   ⦁ provide caseload printouts
   ⦁ file management
10. Open, distribute and dispatch mail
11. Maintain stationery and office supplies
12. Compile and maintain effective filing systems
13. Provide statistical information as required
14. To provide cover where necessary, this may mean working from other bases
15. Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

Job Category : Social Care – Unqualified
Location : County Hall, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.39

CareFirst is the case management system used by social services and communities staff to record their service user information. The system also provides key performance indicators. The CareFirst Information Assistant provides assistance and support to end users of the CareFirst system.
This position will be for a period of 6 months

To provide a single point of contact for internal / external users of CareFirst to log, expedite and, where applicable, resolve their queries or problems. What We Are Looking For From You We are looking for a dynamic, enthusiastic, confident person to join a small team in helping to provide a single point of contact for Children’s Services internal users of the current social care electronic case record system CareFirst.

The successful person will be expected to set up new users and organisations on the system as well booking staff on to the appropriate training sessions. Duties will also include, logging, expediting and, where applicable, resolving queries or problems from users and various data cleansing of records.