Job Board

Job Category : Social & Healthcare Qualified

Location :Wiltshire Council

Hours Per Week : 37.00

Start Date : Immediate Start 

Start Time :09:00

End Time :17:00

Salary: £279.22

Knowledge

•          Extensive knowledge of current & developing national policy in relation to children’s services e.g., Children & Families Act, Part 3 (2014), Working Together 2013.

•          Degree level qualification or substantial equivalent experience demonstrating good working knowledge of IT systems/procedures

•          A practical understanding of the tribunal process, including collection, processing, provision and analysis of information.

Skills

•          Substantial previous experience working in health, social care or education environment with relevant SEND appeal experience

•          Experience of working in partnership with children, young people and their families, particularly those with complex SEND and demonstrating the principles of coproduction in these professional relationships

•          Ability to establish a successful and trusting relationship with the child or young person and family including empowering them to make decisions

•          Extensive experience of supporting and advising settings/other practitioners, including those from health and social care teams and other organizations

Enhancing capabilities

•          Good team player who can also work on own initiative with ability to prioritize tasks and competing deadlines

•          Ability to make and maintain positive working relationships with others within and outside of the immediate working environment     

•          Excellent written and verbal communication skills

•          Knowledge of all relevant current legislation and frameworks

Degree or equivalent experience/skills.

ITQ 2 or equivalent skill and ability demonstrating significant experience in IT systems.

Professional qualification in area of specialism.

Licence / certificate / qualification required for the role.

Some relevant professional experience post qualification in a similar work environment.

Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation in the area of specialism.

Excellent ICT skills including use of Microsoft applications and specialist systems.

Experience of multi-disciplinary and partnership working and awareness of the issues involved. 

Planning and workload management skills.

Proven assessment and investigation skills appropriate to the scope of the role. Ability to carry out complex client assessments. 

Experience of using professional knowledge to work within referral systems according to established criteria.

Proven ability to work with challenging client groups and situations.

Excellent interpersonal and communication skills.

Proven ability to deliver training.

Accurate record keeping and report writing.

Good presentational skills.

Knowledge of financial assessment processes.

The main responsibility of the Tribunal Appeals Officer is to support Wiltshire Council in delivering to the legal requirements associated with the SEN and Disability Tribunal (SENDIST) appeal processes including representing Wiltshire Council at appeal hearings. The role requires the collation and analysis of information in order to support the preparation of reports from the local authority and other evidence in response to tribunal appeals, with support provided by the Tribunal Lead Worker. Close and frequent monitoring of conflicting deadlines and changing priorities will be required, as well as proactive responses to challenging situations. Specific duties include: -Arranging and organising the case discussion meetings for each appeal received into the Local Authority -Management of the administration and organisation associated with mediation and the SEND appeal process including the processing of paperwork associated with an appeal, including production of the tribunal bundle of documents prior to hearing, submitting statements to the tribunal -Production of accurate and high quality information for dissemination to the officers involved in the case, for example the SEND Team Manager or Education Officer and the local authority legal representative

Job Category : Driving

Location : Cloonagh Road Household Recycling Centre, Newry, Mourne and Down District Council

Hours Per Week : 37.00

Start Date : Immediate Start              

Start Time :09:00

End Time :17:00

Salary: £10.42

Responsible for the operation of the Civic Amenity and Recycling Centre and the promotion of recycling to all site users.

In light of the on-going Reform of Local Government and the establishment of the new Newry, Mourne and Down District Council, it is expected that role will evolve and transform with on-going changes.  The post holder will therefore be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation, and duties and responsibilities may vary without changing the purpose of the job or level of responsibility. 

Main Purpose of Post/Job Summary

Working within the Environmental Cleansing Service (Refuse Service) the postholder will be required to provide, in a safe and effective manner, a quality and effective recycling service at the Civic Amenity and Recycling Centres, in all weather conditions.

The postholder is the Council’s interface with the public and is required to interact with the public in a courteous and appropriate manner, and to ensure that environmental standards are met and maintained in accordance with site operational conditions and procedures.

Duties and Responsibilities

Cash handling in accordance with procedures, for all monies received at skip sites, to include issue of receipts and deposit of monies to safe.  Collection and recording of all prepaid vouchers presented by commercial customers using the site.

Control traffic entering and leaving the site, issue of directions for tipping and assistance to the public with tipping as required.

Responsible for the upkeep and cleansing of the site and its surrounds to include the site office and facilities.

Responsible for the general maintenance of the approach road and verge in the immediate vicinity of the site, which is under Council control, e.g. spreading of salt.

Completion of all associated records and paperwork as required, including site records and issue of Controlled Waste transfer notes. 

Ensure the skip site is opened each morning and locked each evening as appropriate, ensuring that the alarm system is activated accordingly.

Report to the Refuse Officer or other designated officer on damages, loss, repairs, etc, so as to ensure the continued safe running of the site.

Operation of CCTV recording system as required.

Ensure that materials are separated and placed in relevant skips, eg, timber, metal, green waste, in order to promote recycling on the site.

Responsible for application and monitoring of on-site pest control and insect control measures.

Separate and store electrical goods, fridges and freezers and white goods, in accordance with the model conditions of the site.

Operation of a full range of compactors, e.g. electrical and mechanical.

Direct service drivers to skip bay, making public aware of reversing lorry and any dangers that may occur, placing chains on skips and cleaning up any spillage that may occur.

Direct and instruct contractors attending sites to remove materials, in accordance with health and safety measures for servicing recycling receptacles on site.  Liaise with in-house and private contractors to service sites, as required.

Job Category : Admin & Clerical

Location : Monaghan Row, Newry, Mourne and Down District Council

Hours Per Week :37.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £12.02

Provide comprehensive administrative and secretarial support to a number of Council Officers on a 

daily basis including acting as point of contact for a service or department. 

2. Provide seamless confidential business support and administrative cover working cross departmentally as required within the Business Support Service. 

Provide business support to agreed service standards and standard operating procedures to ensure the highest standards of work, including effective and efficient turnaround times and work prioritisation.

4. Process and record applications, system transactions and queries in accordance with approved operating procedures.

5. Provide an excellent standard of customer service, including reception services and liaison with other departments of the council, external agencies and members of the public. This will include taking ownership of customer queries and complaints and following through to completion.

6. Provide advice and information to colleagues and customers on business support processes.

7. Process and maintain a range of data and document management systems, this will include filing, archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with statutory or service level agreement requirements.

8. Prepare papers and reports actioning recommendations and maintaining follow up and manage correspondence in accordance with departmental procedures.

9. Process financial transactions, to include recording and receipt of all monies (including credit card payments), bank lodgements, updating financial records, generating and processing invoices for authorisation, purchasing goods and/or services, maintaining stock control records, assisting with financial claims and budget monitoring in accordance with financial regulations and governance.

10. Operate and monitor the Council’s manual and computerised booking/requisition systems in accordance with approved procedures.

11. Acknowledge correspondence received and draft, issue and respond in accordance with departmental procedures and agreed timescales.

12. Organise meetings, prepare agendas, service meetings, take minutes, distribute all relevant documents, action recommendations and maintain follow up as required.

General

19. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant Codes of Conduct.

20. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry, Mourne and Down District Council.

21. Lead by example by behaving at all times in accordance with the Council’s values and promote same within the organisation and externally.

22. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive information under the control or access of the postholder is used, stored and maintained in accordance with relevant data protection legislation.

23. Contribute to Corporate, Departmental and Regional working groups as required.

24. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans.

25. Promote diversity across the organisation and in the Department by adhering to the Council’s Equal Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider.

Job Category :Social Care – Qualified

Location :County Hall, Cardiff Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £31.98

Service Delivery: 

          Establish a constructive and collaborative working relationship with a range of different service users considering their needs and rights. 

          Undertake comprehensive multi-disciplinary assessments with families to identify the needs of the children, young people, and parents. 

          Plan keyworker sessions in line with Intervention Plans to meet the needs of individual service users adhering to effective safeguarding practice. 

          Work within a multi-disciplinary team (on an individual or group work basis) to deliver interventions to meet the identified needs of children, families, parents, and carers. 

          Involve parents, carers, and families in planning, decision making and evaluation and promote the participation of children and young people. 

          Deliver services in line with equal opportunities practices. Pay due and professional attention to issues of diversity. 

          Contribute to evaluation of services to develop models of good practice. 

          Maintain professional practice standards in line with established best social work practice. 

          Comply with relevant policies and procedures e.g. Health and Safety policy. 

          Provide reports including the Assessment of Parents for a variety of audiences including the Family Courts, Conferences, and Reviews. 

          Liaise and work alongside staff from other agencies including the Courts and Local Authorities to ensure that assessments and planned interventions are effectively carried out. 

          Actively participate in supervision, team meetings, briefings, and training events. 

          Take responsibility for developing your own and others professional knowledge and skills. 

          Any other duties that may be required commensurate with the grade and nature of the post.

          Social work qualification. 

          Registration with Social Care Wales 

          Substantial demonstrable experience working as a Social Worker in children and families’ social work. 

          Experience of taking responsibility for case work planning, co-ordination, monitoring and review. 

          Experience of working in a multi-disciplinary team environment. 

          Evidence of up-to-date knowledge of child protection best practice, research and legislation. 

          Experience of undertaking family assessments including parenting assessments for Court. 

          Evidence of ability to deliver appropriate programmes of direct work through keyworker sessions. 

          Experience of working with families where substance and alcohol misuse is a factor. 

          Evidence of effective written and verbal communication skills, including providing reports to courts and conferences. 

          Experience of engaging with service users, involving them in planning, decision making and evaluation. 

          Evidence of ability to work in an equal opportunity and anti-oppressive framework. 

          Evidence of ability to effectively manage time, priorities, and resources. 

          Evidence of IT skills at an intermediate level including use of Microsoft Word, Excel, and Outlook. 

Social Work Practitioner in the Cardiff and Vale of Glamorgan Family Drug and Alcohol (FDAC) Team

An exciting opportunity has arisen for a Social Work Practitioner for the Family Drug and Alcohol Specialist Team (FDAC), reporting to the Team Manager. 

The FDAC Team is midway through a two-year pilot project and has excellent partnership relations with its stakeholders and the Family Court Judiciary. Thanks to the collaboration between Cardiff and the Vale of Glamorgan Children’s Services has ensured development of this innovative way of working with families in the Court Process. The FDAC Team have received funding from the National Lottery Wales and are looking for a Social Work Practitioner who is committed to continuing to develop their learning and practice, as well as support the development of the FDAC Pilot in Wales at such an exciting time.

The post holder will form part of a multi-disciplinary specialist team, based in Cardiff Children’s Services, to work with families who have children subject to care proceedings being held in the Family Drug and Alcohol Court. FDAC provides a problem solving, therapeutic approach to care proceedings which aims to improve the outcomes for children by helping parents change the lifestyles that have put their children at risk of harm. It seeks to address the issues around substance misuse, domestic abuse, mental health, offending behaviour and relationships and parenting that has led the families in to Care Proceeding. The work addresses the trauma and the entrenched drivers and behaviours behind the issues giving rise to proceedings to achieve safer and more sustainable family reunification and ensure swifter placement with permanent carers when that reunification is not possible.

Job Category : Social Care – Unqualified

Location : County Hall, Cardiff Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £10.42

Job Specific Requirements

1.         To undertake training to learn the OLM CareFirst system in detail and understand 

      the work processes that have been developed to use it.

2.         To log, diagnose and resolve CareFirst application problems where appropriate.

3.         To liaise with appropriate sources to answer queries that cannot be resolved 

      straight away.

4.         To maintain all records relating to the Helpdesk, and run reports as necessary.

5.         To report any errors/inconsistencies to the CareFirst Systems 

      Administrator/Development Officer.

6.         To support the Systems Administrator/Development Officer in correcting records and maintaining the CareFirst database.

7.         To assist with the development of guidance and maintenance of the website.

8.         To provide information from CareFirst and associated systems.

9.         To provide cover to the adjacent Service Area’s helpdesk when required.

Corporate Requirements

1.         To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.

2.         To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate. 

3.         To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post. 

4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.  

Educated to GCSE standard or 

equivalent.

Experienced and competent in using PC 

Applications, including 

Microsoft products.

Experience of providing 

application support to staff on a regular basis.

            Knowledge and experience of the 

social care environment and work processes.

Knowledge and experience in 

using CareFirst.

Demonstrate / Give an example of accuracy / attention to detail has been used

Able to prioritise and organise own work.

Working with team members to deliver the service

Proactively promote the benefits of IT in the social care workplace 

Confident and calm manner in providing effective telephone 

support to staff.

Occasional work on testing upgrades which may be outside normal office hours.

            Occasional training of end users will be required both on and off site.

CareFirst is the case management system used by social services and communities staff to record their service user information. The system also provides key performance indicators. The CareFirst Information Assistant provides assistance and support to end users of the CareFirst system.

To provide a single point of contact for internal / external users of CareFirst to log, expedite and, where applicable, resolve their queries or problems. 

What We Are Looking For From You We are looking for a dynamic, enthusiastic, confident person to join a small team in helping to provide a single point of contact for Children’s Services internal users of the current social care electronic case record system CareFirst and the move to Eclipse.

The successful person will be expected to set up new users and organisations on the system as well booking staff on to the appropriate training sessions. Duties will also include, logging, expediting and, where applicable, resolving queries or problems from users and various data cleansing of records.  Similar experience of being involved in a Helpdesk/customer service role and technical ability with applications would be useful.  Good excel skills are essential as is any experience with SharePoint, Microsoft Forms

This is a hybrid working post, although during the implementation of the new system Eclipse the candidate may need to attend County Hall on a number of occasions in any working week depending on the identified tasks. 

The successful candidate must have attention to detail, good accuracy and organisational skills, good communication skills, be able to prioritise and possibly have some experience in the use of databases.  Team working is paramount!!

Job Category : Administration

Location :Crawley Library, West Sussex County Council

Hours Per Week :40.00

Start Date :Immediate Start

Start Time :09:00

End Time :17:30

Salary: £10.79

Pay – Grade 3

 Location – Crawley or Chichester

Working arrangements – Some home working will be facilitated .

Required experience and skills

(These will be used as the shortlisting criteria)

Key Skills:

1) Literacy and numeracy skills in order to understand complex written instructions describing tasks, type documents or take complex messages.

2) Ability to interpret information, such as service complaints, and then redirect them to the appropriate person to provide quick and accurate resolution.

3) General IT skills including Word and Excel (or equivalent packages) for word processing, data processing, creating basic presentations, maintaining basic computer databases and production of straightforward statistical data etc.

4) Good communication and interpersonal skills in order to provide clear and concise advice and guidance to a range of clients, including the ability to provide helpdesk duties in an appropriate manner.

5) Ability to plan over the short term in order to organise bookings, monitor orderings and co-ordinate requests.

Qualifications and/or experience:

• 4 GCSEs with A-C passes including Maths and English or equivalent qualification or experience demonstrating that level of numeracy and literacy.

• Experience of working in an administration, research or customer service environment – Desirable

Key responsibilities

As directed, undertake a range of tasks effectively and efficiently within timescales e.g. collating straightforward / basic statistical or management information, general administration tasks, manual or electronic filing, telephone calls and desk-based research.

As a member of the administration support team, undertake a range of tasks as allocated, which may include support to colleagues to manage workloads across the team.

Make simple bookings, such as rooms, transport, refreshments, people etc as directed.

Input information into a database, produce defined basic presentations and templates, and/or input, update and maintain straightforward spreadsheets. May include the use of mail merge functions.

Communicate face to face with internal and external clients in an appropriate manner, including meeting and greeting visitors / clients. This may involve undertaking helpdesk duties.

Undertake telephone and scanning duties, including receiving and sending emails, taking clear and accurate telephone messages, occasionally competently transferring calls in an appropriate manner, and scanning a variety of documents.

Responsible for physical resources such as maintaining and ordering supplies, tracking delivery progress and preparing information packs as required.

Responsible for handling or processing information in order to collate and distribute papers, undertake sensitive office filing as directed and maintain records.

Support equality and diversity and respect customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin.

 Job Description : We have an exciting opportunity to work within the Bridging Team, as a temporary Administration Support Officer. This is a key role that will work with our team who provide coordinated front-line support directly to Afghan residents located in Bridging accommodation in West Sussex and a diverse range of partner organisations. Most days you will be based in Bridging accommodation, working closely with the wider team providing practical and administration support where it’s most needed. This is a varied role and will include making and receiving telephone calls, undertaking desk-based research, recording details of research in record keeping systems such as excel spreadsheets and practical tasks such as making up information packs. You will also provide routine administrative support within and across the service, and be responsible for the effective and efficient provision of a direct / indirect administrative service to clients, undertaking a range of tasks as directed.

Job Category : Social Care – Qualified

Location :Mary Woollett Centre, Doncaster Children’s Services Trust

Hours Per Week :37.00

Start Date : Immediate Start

Start Time :08:30

End Time :17:00

Salary: £32.10

Job Category : Technical

Location :Magdalen House, Bootle, L20 3NJ, Sefton MBC

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £17.53

Main Duties and Responsibilities:

1.         To provide an efficient and effective service to clients who are enquiring about, have made an application for, or have received approval for, the various types of grant or loan assistance provided by the Council.

2.         To organise and oversee all technical aspects of the Housing grants / loans process from receipt of initial enquiry through to completion. Visiting client’s in their own homes providing the required level of advice and information and maintaining regular contact with them at each stage of the case

3.         To Inspect properties with regard to the legislation and standards appertaining to the Housing Health and Safety Rating System, the Decent Homes Standard, Disabled Facilities Grant and other relevant standards, as appropriate. To visit properties and undertake surveys to identify eligible works, prepare detailed plans and specifications / schedules of work to meet the needs and to check and analyse plans, specifications, estimates, bills of quantities and variations in connection with all applications for assistance.

4.         To maintain and review an up-to-date Register of Preferred Contractors

5.         To administer the Contracts for Works, instruct contractors and monitor the quality of workmanship.

6.         To assist & contribute towards the development of a Private Service

7.         To liaise with and maintain good working relationship with the Occupational Therapist, Client, and all other relevant partner agencies: to design adaptations that meet the needs of a disabled person(s), interpreting recommendations made by OT’s and advising where appropriate, alternative cost-effective solutions organising and overseeing all aspects of the housing grants/loans process from receipt of initial enquiry through to completion.

8.         To Undertake inspections to assess and verify unforeseen / additional works in line with current procedures and carry out interim valuations and recommend payments to contractors. To carry out completion inspections and certify final accounts and authorise payments in accordance with Councils financial regulations.

9.         To monitor and control the progress of jobs on site and standard of work completed, whilst ensuring they all comply with relevant standards and that clients are satisfied with the improvements or adaptations. Resolving any outstanding matters to the satisfaction of clients and senior officers. To keep up to date with developments in the maintenance/adaptation of buildings and attend relevant training courses.

10.       Give general advice and/or apply the current legislation and Council policy with regard to housing renewal and the financial assistance made available by the Council.

11.       Working with the Principal Housing Improvement Officer to establish and implement a contractor code of conduct, monitor contractors against the

criteria and recommend action as appropriate. Provide technical support, in conjunction with the Home Improvements team, to clients irrespective of whether they are receiving financial assistance from the Council.

12.       To keep full and careful records, including inputting on IT systems, of all activity for the purpose of updating case files, colleagues and managers on progress of enquiries, applications, current cases and completions.

13.       To assist in the development and implementation of performance targets related to all current activities of the section. To adhere to and improve upon the standards defined in the customer charter for delivering private sector housing services. To assist in preparing reports for use by the Principal Housing Improvements Officer on the results of inspections / surveys made.

14.       To keep abreast of changes in the building industry and reviewing pricing mechanisms, schedules and specification systems on a regular basis. To assist the Principal Housing Improvements Officer in the development of standardised schedules of work / layout plans, quality control manuals and procedures required to deliver a comprehensive and effective service.

QUALIFICATIONS/TRAINING

Qualified to at least HND/HNC level Building Construction and / or Surveying or equivalent

E.C.D.L. or equivalent Computer qualification

EXPERIENCE

Considerable experience in a residential building / surveying related discipline with detailed knowledge of the building industry, surveying practices and techniques, adaptations and general domestic building maintenance / repair practices.

Experience in the production of detailed specifications, schedules of work and plans using CAD programmes. Ability to compile and maintain a schedule of rates, tender preparation and negotiation, contract administration, quality and cost control.

Experience in delivering DFG and renovation type grants/loans including the inspecting of houses.

Considerable experience in the application of housing renewal legislation relating to private sector housing, including the supervision of building works and contractors with the ability to maximise income and minimise costs.

Experience of working in an environment providing a service to the public with an understanding of customer care issues.

Experience of working with clients, internal departments and external agencies.

Job Category : Interims

Location : Sutton Gate, Sutton Housing Partnership

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £399.20

Key Responsibilities:

● Uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf)

● Undertake a full range of pre and post surveying services including project management, quality and cost control, for projects that form part of the capital and revenue investment programme.

● Project manage and deliver the match funded Energiesprong project to completion ensuring that all milestones are achieved

● Monitor performance and identify areas of non-compliance to requirements and implement remedial actions for improvement.

● Ensure all criteria of the match funding milestones are recorded and met allowing for financial draw down of funds

● Specify, design and provide suitable and cost effective options and choices to key stakeholders for delivery of work for consultation and agreement.

● Work with the Client Manager & Quantity Surveyor to procure projects in compliance with SHP, LBS, OJEU processes and contract standing orders and restrictions

Skills & Experience

Essential:

● Ability to work independently, exercising good initiative and judgement

● Excellent written and verbal communication skills.

● Proven time management and prioritisation skills.

● Proven experience and ability to deliver excellent customer care and valuing diversity.

● Proven attention to detail and ability to work on a variety of tasks simultaneously.

● Ability to work under pressure and meet deadlines and targets

● Experience of managing refurbishment contracts from inception to final account

● Experience of conducting structural, condition and measured surveys

● Working knowledge of building construction, best practice and Regulations

● Working knowledge of current forms of building contract and implementation including NEC form

● Experience of managing and monitoring budgets, implementing action plans to address adverse variances

● Technical expertise sufficient to understand complex issues in construction, engineering and maintenance in the delivery of projects.

● Understanding and experience of leasehold service charging including consultation requirements for qualifying works (S20).

Qualifications:

● MRICS, CIOB, Degree or HNC or relevant qualification and/or management experience or equivalent in investment, repairs and maintenance

● Desirable: NEBOSH, Site Management Safety Training Scheme (SMSTS) or equivalent qualification

Job Category : Manual Labour

Location : Sutton Gate, Sutton Housing Partnership

Hours Per Week : 40.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 17:00

Salary: £15.18

Uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf).

● Undertake driving duties including multiple deliveries and collections, loading and unloading of large and bulky building materials, parcels and refuse.

● Collect goods, materials & equipment from stores and / or external suppliers and deliver to trade staff working remotely as part of the “Ring & Bring” service to support delivery of repairs Right First Time.

● Ensure all documentation (for example goods received notes) are retained and returned for the proper control and administration To complete, accurately and timely, all documentation, including daily work records, schedules, material / plant requisitions etc as required for the proper running and administration of the organisation.

● Provide hands-on assistance and support to craft workers (all trades) in carrying out their duties

● Maintain, clear and clean workshops, sites, offices and other buildings ensuring compliance with the health and safety regulations.

● Ensure safe methods of working and full compliance with health & safety regulations at all times. Carry out all work in an efficient, safe and tidy manner causing the minimum inconvenience to the resident with due regard and respect given to their personal circumstances, needs and belongings.

● Interpret and work from all instructions, drawings and specifications with minimum supervision and able to use initiative to resolve work problems.

● Responsible for maintaining contact and working collaboratively with Repairs Team Supervisors and Planners to provide updates on the progress of work to ensure overall service objectives are met.

● Communicate effectively and courteously in particular with residents

The role requires a laborer with a focus on groundworks which will include fencing, drainage, clearances and supporting an experienced skilled groundworker. 

This also includes heavy lifting, loading and unloading of materials and equipment. Hands on assistant to all trades where required. 

The post requires a clean and valid driving licence

Knowledge and understanding of building trades and the sequence of work

● Experience of working in a maintenance environment on properties in occupation.

● Able to work independently using own initiative to resolve problems seeking guidance when appropriate

● Experience of working as part of a team in a multi-skilled environment

● Knowledge, understanding and commitment to the principles of Health & Safety at Work

● Demonstrate an understanding of and commitment to the Council’s equal opportunities policy as it relates to the nature of the post

● Good oral and written communication skills

● Excellent front-line customer care skills.

● Ability to work with minimal supervision and manage

own time effectively to meet service timescales and

objectives.

● Ability to use new technology for example PDA’s to

receive work and input data

Qualifications or Proven Experience:

● Certificates of attendance in Health & Safety training relevant to the role

● The post requires a clean and valid driving licence.

Job Category : Financial

Location : London Borough of Hillingdon

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £18.54

A. Job Description

1. Resident & Community Contribution

•          To demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of ‘putting our residents first’.

•          Support the Council’s Policies to protect the public resources it administers.

2. People Management

•          No direct supervisory responsibility however may be required to provide advice and guidance to colleagues as well as assisting in induction and training of peers and new employees.

3. Operational Service Delivery

•          Responsible and accountable for the efficient and effective management of an individual complex caseload, making decisions and carrying out work actions as directed by the Counter Fraud Manager and Counter Fraud Lead Investigator.

•          Ensure all decisions are proportionately made with common sense and sound judgement, supported with lawful grounds.

•          Responsible for the proactive detection of fraud and irregularity, identifying and setting in place appropriate responses and actions.

•          Generate an awareness of fraud within stakeholder services, and in doing so ensure all suspicions of fraud are referred for assessment.

•          Assess and refine all information received, producing intelligence reports for referral and planning work actions to support new and existing investigations.

•          Identify any relevant witnesses, planning and effectively managing their interviews to maximise the information received.

•          Plan and manage the effective interview of suspects, including officer safety and public safety issues. 

•          Manage evidence to local standards for decision making, and evidential standards for law courts.

•          Attend County, Magistrates and Crown Courts to give testimony as a sworn professional witness, which may include justifying and explaining decision-making, actions, findings and conclusions at the discretion of the Court.

•          Maintain a current and in-depth knowledge of relevant Acts, codes of practice and local policies.

•          To ensure that all enquiries are carried out in accordance with relevant legal requirements and local policy.

4. Service Planning & Development

•          Maintain knowledge of the current Team Plan and understanding of own contribution in order to ensure delivery of this plan.

•          Assist in the development of the service through participation and contribution to team meetings.

•          Maintain knowledge of the current Team Plan and understanding of own contribution in order to ensure delivery of this plan.

•          Implement updated working practices to ensure that the service maintains a ‘commercial’ approach to its activities and adopts best practice wherever possible.

1. QUALIFICATIONS

Accredited Counter Fraud Technician (ACFT) or equivalent professional qualification.

Educated to GCSE standard or equivalent.

Maintain professional Accreditation by conducting, recording and maintaining Continuous Professional Development (CPD).

3. EXPERIENCE

Demonstrable experience in any industry of successfully carrying out detailed verifications /investigations in a Counter Fraud Team or equivalent.

Experienced and effective investigative interviewer, engaging with individuals under a diverse range of circumstances and in contentious situations.

Experience of undertaking an investigative, problem solving role.

Experience and effective interpretation and application of Statute, Regulations and Codes of Practice relating to local taxation and valuation, in real world scenarios.

Experience and effective interview planner, building effective interview strategies designed to maximise information received.

Experienced and effective report writer, drafting effective reports for a broad and diverse readership including Heads of Service.

Experience and effective giving evidence as a professional witness in civil court, criminal court or tribunal.

Ability to apply a creative mindset to investigative problem solving, to question any assumptions that may have been made and to query the validity of all information received. 

Understanding and appreciation of criminal and civil law and its application to counter fraud work

Ability to effectively manage and secure material obtained and generated during investigations/inspections, including any exhibits, in accordance with CPIA, PACE and Council policy.

Understanding of the Statutes, Regulations and Codes of Practice, and local policy, that relate to counter fraud work, including public sector housing, council tax liability and premises liable for Non Domestic Rates purposes and the ability to:

          Identify appropriate lines of enquiry; 

          Determine the objective of pursuing a particular line of enquiry;

          Identify the investigative action(s) necessary to efficiently achieve that objective taking into account resources, priorities and proportionality; and

          Conduct enquiry actions and gather the maximum amount of material and information.

Tenancy fraud role responsible for effectively completing a range of high risk cases through a range of investigative methods with a primary focus on residential visits to confirm the legitimacy of service users. To Identify irregularities and fraud indicators and, where appropriate, referring the case to a Counter Fraud Investigator to commence a full investigation.

This role will include a significant visiting function which will require substantial regular work outside usual office hours.

A full driving license and access to a vehicle with suitable business insurance is essential

Job Category : Social Care – Qualified

Location : Community Care Advice Centre, Redbridge Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.47

General Social Work Duties Duty cover in office when on duty

Job Category : General Industrial

Location :Harrogate, North Yorkshire Council

Hours Per Week : 10.00

Start Date : Immediate Start

Start Time : 09:30

End Time : 11:30

Salary: £10.50

Claro Road works depot, Claro road, Harrogate.

Cleaning duties 9:30am-11:30am consisting of stocking up/cleaning of staff toilets and kitchens. Sweeping Mopping floors. Emptying bins/Recycling materials.

Job Category : Human Resources

Location :ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £168.04

Delivery of a high quality, accurate timely payroll service to all our customers.

2. Responsible for the administration of all payrolls, Teachers Pensions, all statutory and year

end reporting.

3. Supervision of the Payroll Officer day to day activities and their continuous development

4. Ensure compliance with legislation, HMRC requirements and any local council policies

including year-end administration/reporting.

5. To liaise with employees and managers across the council as well as external third parties on

payroll related issues.

6. Provide subject matter expertise on Payroll matters including the SAP Payroll/HR System.

7. Manage the balancing of payroll accounts including the raising of invoices.

8. Manage the overpayments administration and invoicing process for Salary and Pension

payments.

9. Manage the administration process for council benefit schemes.

10. Support new schools and TUPE incorporation.

Expert up to date Payroll knowledge and experience

Expert knowledge of HMRC and legislative requirements

Expert Payroll knowledge of inhouse payroll service delivery

Pavroll experience of local government

CIPP qualification and membership

Experience of using SAP Payroll

Ability to work in a fast-paced environment with a desire to develop and deliver a first-class service

Expert team work experience

Passionate about Digital transformation to improve and streamline services

To deliver a professional, high quality, compliant and accurate customer focused payroll service to all our customer groups. To provide expertise, lead and support our Teachers Pensions service. Working in partnership with the HR Team to support HR Transformation.

Job Category : Human Resources

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £127.94

Job Category : Human Resources

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £127.94

1. Delivery of a high quality, accurate customer focussed HR Support service for all our
customer groups which are all delivered within or exceeding our Service Level Agreements.
2. Delivery of high quality, efficient HR Service customer query resolution aiming for first time
resolution and proactively suggesting updates to guidance materials to support ESS/MSS and
HR Self-Service.
3. Delivery of high quality, accurate HR Support administration service for all our customers
including current and past employees throughout their lifecycle of employment.
Maintain the integrity of all HR Data, data flow, processes and procedures
4. Delivery of accurate advice and guidance by ensuring up to date knowledge and
understanding of HR policies, practice notes and procedures.
5. Clear escalation and or handover of customer query ensuring customer and next team, are
fully briefed on requirements

Proactive review of common requests or issues to drive identification of future improvements
to guidance.

Knowledge, Qualifications, Skills and Experience Up to date HR knowledge and experience

Up to date knowledge of UK Regulatory, legislative, and local council requirements

HR Operations/HR Shared Service experience

Experience of HR Operations/HR Shared Service within local government

Excellent team work skills

Excellent customer service skills

Excellent communication skills in both verbal and written correspondence

Ability to work in a fast-paced environment with a desire to develop and deliver a first-class service

CIPD qualification and membership

Under the leadership of the HR Operations management team provide a professional, high quality, accurate customer focused HR Support Service to all our customer groups which is fully compliant with regulatory, legislative, HMRC and local council requirements. Providing excellent fully compliant employee lifecycle administrative support services. Working in partnership with the wider HR Team to support HR Transformation

Job Category : Interims

Location :ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £278.13 Per Day

Thorough knowledge of local welfare service provision and grant administration, administration and management and experience of working at a senior level within the welfare service provison for a minimum of three years.

Excellent analytical and communication skills with an ability to communicate at all levels with the Council including members.

Experience of financial management within the local welfare environment.

Ability to manage and control key financial indicators, ensuring appropriate action is taken to address variances. 

Ability to lead and motivate a large workforce across a number of related services. Ability to consider strategic impact of approach and decision making.

Confident in presenting and promoting Haringey within the local welfare environment.

Ability to work within a highly regulated operational environment.

Ability to exercise initiative and good judgement in delivering a customer-focussed, quality service that delivers the Council’s corporate aims and objectives.

Knowledge and experience or using local welfare management systems such as NEC and Information at Work

Knowledge and experience of using IT tools including MS Office systems

1.         Responsible for the delivery of the Council’s local welfare  service: ensuring the service is fully compliant with legislation, financial regulations, and Council policies and procedures; is fit for purpose and exceeds its operational performance targets.

2.         To be part of the departmental leadership team to ensure a cohesive and strategic approach to joint goals.  Key service areas will include customer services, corporate debt and benefits as well as leading an effective and efficient working relationship with external suppliers and partners.

3.         Responsible for the review and ongoing continuous improvement of service delivery, ensuring efficient and effectives processes and a high-level of customer service.

4.         Responsible for the maximisation of residents’ income, links with corporate aims and the delivery of service aims within cost restraints.   

5.         Responsible for providing/completing key statistical data and government returns for local welfare and welfare-related government grants.

6.         Responsible for providing professional advice on all aspects of local welfare service provision and ensuring compliance to the agreed policies and financial regulations in relation to local welfare and associated areas.

7.         Responsible for managing budgets for relevant service areas to ensure service is delivered within budget and prevent overspends.

8.         Responsible for maintaining the staff establishment list and ensuring that it is set at a level required and afforded to provide the service. Ensuring ongoing recruitment is undertaken to provide cost effective staffing.

9.         Responsible for managing budgets and managing HR policies and records for the service.

10.       To procure and monitor external contracts and agreements to ensure value for money, quality, and performance delivery. 

11.       To live, promote & further embed Haringey’s Values of caring, collaborative, community focussed, courageous, creative

12.       Demonstrate flexibility and adaptability and lead change and continuous improvement in the service.

13.       Be politically sensitive and astute and advise elected members and senior managers on policy choices, prioritising and clearly communicating a recommended way forward. Ability to influence and inspire confidence.

14.       To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role. 

15.       To work closely with the Council’s Corporate Debt Team, customer services, benefits, and senior officers to ensure the service delivers the Councils priorities and commitments, ensuring partners and third-party suppliers’ work effectively with the Council, delivering a joint approach to debt management, database cleanliness, and management information

Job Category : Social Care – Unqualified

Location : NEATH CIVIC CENTRE, Neath Port Talbot Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :08:30

End Time :17:00

Salary: £13.91

Main Purpose of the Job

.

To provide practical tenancy support to young people who are accommodated in a young person designated supported housing project. Also providing support to any YP housed in temporary accommodation via the Housing Options service and working alongside colleagues within the Housing Options service and partners to ensure identified needs are being met.  . 

The service provided is in line with Housing Support Grant outcomes as below:

•          Feeling Safe

•          Contributing to the safety and wellbeing of themselves and others

•          Managing Accommodation

•          Managing relationships

•          Feeling part of the community

•          Managing money

•          Engaging in education and learning

•          Engaging in employment or voluntary work

•          Physically healthy

•          Mentally healthy

•          Leading a healthy and active lifestyle

Key Responsibilities 

•          To carry out risk assessments, support needs assessments and prepare, co-ordinate and assist in delivering an appropriate package of support with the aim of securing and/or sustaining tenancies or licenses and/or preventing homelessness for young people 

•          To work alongside the allocated Support and Accommodation officer where appropriate to work to the Personal Housing Plan and actions within it

•          To maintain accurate records of support sessions and correspondence

•          To assist and advise service users on relevant benefit claims

•          To work within policies and procedures to ensure that the section meets the requirements of the Housing Support Grant Outcomes Framework, including timely recording of outcomes

•          To work with the YP to maintain a good standard of accommodation 

•          To gain expert knowledge of the role of housing providers, tenancy support and advice agencies within the area and their contribution to the prevention of homelessness and to refer clients appropriately to identified agencies where the need has been identified

•          Establish effective liaison with other agencies in both statutory and voluntary sector to best the needs of the service user

•          Participate in the Housing Options out of hours rota to include weekends and bank holidays

•          To participate in supervision and appraisal sessions and to undertake personal development and training as identified

•          To comply with the Corporate and Directorate Health and Safety Policy and Procedures including participation in regular fire drills and to ensure that all residents are familiar with evacuation procedures in event of fire  

•          As directed by management to represent the service on identified groups and forums 

•          To work effectively as a team member by sharing information, providing cover for other team members commensurate with grade and contributing to the development of the service  

•          To work flexibly and in a non-judgemental manner

Support worker required to work with Ukranian households currently residing in Initial Accommodation or with hosts within the NPT county borough. This will involve support to source alternative accommodation ensuring it is affordable, advising on benefits and supporting with the resettlement into the property

Job Category : Manual Labour / General Industrial

Location : Colley Lane Depot, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :06:00

End Time : 14:30

Salary: £10.79

Street Cleaning Operative for Bridgwater Town Centre working 5 days per week including Saturday and Sunday with 2 days off in the week.

To carry out street cleansing operations across Somerset. This includes litter picking, hand sweeping, bin emptying, fly tip removal and toilet cleaning, as well as other reasonable duties.
To be a member of the street cleansing team, carrying out duties that will enhance and maintain the environment, with little disruption to customers. 

Drive a non-LGV vehicle and machinery as required in carrying out the above duties.
Carry out basic care and maintenance of vehicles and equipment, including checking fluid levels, tyre pressures and wear, bulbs etc. and to maintain vehicles and equipment in a clean and tidy manner. Ensuring the Daily User Check is completed, and any defects found reported to your area supervisor or Operational Management. 

Understand, uphold, and promote the aims of the council’s equality, diversity, and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do. Equality and Diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all.

Qualification/Knowledge/Experience/Skills

Essential

Good standard of education

Full UK Driving licence.

To be self-motivated and be able to provide a quality level of service with minimum supervision.

Desirable

Experience of a hands on, physical role

Experience in a similar role would be advantageous.

Job Category : Allied Health/Psychology

Location : London Borough of Sutton

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £27.92

Hybrid working/Flexible 

Occupational Therapist required for First Response Locality Team

Deliver service activities and manage caseloads to ensure intended outcomes for customers and the Council are delivered within agreed service standards.

● Identify and implement improvements in own work area in order to deliver continuous service improvement and improved outcomes to customers.

● Liaise with customers to review service requirements and resolve problems.

● Keep up to date with changes in policy/legislation/contractual requirements in order to ensure service delivery is effective and complies with appropriate regulations.

Budgetary accountabilities

1. Accountable for efficient, effective and economic use of resources. Demonstrating value for money. Reasonable and practicable, appropriate and necessary recommendations for use of finances and people resources, e.g. techniques, equipment, adaptations..

Specific accountabilities

1. Occupational Therapists must be registered with the relevant regulatory bodies and be responsible for maintaining the requirements as set out by the professional bodies to remain registered as a practicing Occupational Therapist. (State registration – HCPC and College of OT).

2. Occupational Therapists must practice in accordance with the professional standards and code of ethics and uphold Occupational Therapy values at all times.

3. Occupational Therapists will practice in a way which upholds the principles of human rights and equalities. They will recognise and respond to the effects of oppression, discrimination and poverty and act in a culturally competent manner. They will have a sound understanding of the law and be able to apply legislation, conventions and policies which apply. .

4. Occupational Therapists recognise the fundamental principles of human rights and equality, and that these are protected in national and international law, conventions and policies. They ensure these principles underpin their practice. Occupational Therapists understand the importance of using and contributing to case law and applying these rights in their own practice. They understand the effects of oppression, discrimination and poverty.

5. Occupational Therapists understand psychological, social, cultural, spiritual, physical aspects and the impact of disability within their environment which influences people; human development throughout the life span and the legal framework for practice. They apply this knowledge in their work with individuals, families and communities. They know and use theories and methods of Occupational Therapy practice.

6. Occupational Therapists apply curiosity, critical thinking and analysis in their practice. They will be able to demonstrate this both in verbal and written form. They use Occupational Therapy theories and methods along with research based evidence and practice experience to intervene with people and inform their analysis, clinical reasoning and professional judgement.

Occupational Therapy qualification and to be able to meet the requirements of the HCPC the Occupational Therapy regulator and the College of Occupational Therapy.

2. A current valid UK driving licence and the use of a car for work, with valid insurance covering business use. Ability to travel around the borough and visit people in their homes and communities.

3. Demonstrate an effective and active use of supervision and appraisal for accountability, professional reflection and development

4. Demonstrate a critical understanding of the application to Occupational Therapy of research, theory and knowledge

5. Demonstrate a critical understanding of the legal and policy frameworks and guidance that inform and mandate Occupational Therapy practice, recognising the scope for professional judgement. (Relating specifically to the area in which this post works)

6. Demonstrate a critical knowledge of the range of theories and models for Occupational Therapy intervention including the impact of congenital, traumatic or chronic conditions affecting everyday life in the individual’s environment, facilitate interventions using techniques, equipment, adaptations and support, to sustain the maximum potential level of independence. To demonstrate a working knowledge of key concepts of attachment, separation, loss, change and resilience across the life course and the ability to make evidence informed judgements

7. Understand forms of harm and their impact on people, drawing on concepts of strength, resilience, vulnerability, risk and resistance. Recognise the factors that create or exacerbate risk and contribute to the assessment and management of risk. Be able to

identify appropriate responses to safeguard vulnerable people of all ages and promote their wellbeing

8. Be able to demonstrate use of Occupational Therapy methods, models and tools, to promote positive change, independence and to prevent harm, in doing so demonstrate

value and take account of the expertise of service users, carers, and professionals

9. Understand the authority of the Occupational Therapy role and use this appropriately and

confidently as an accountable professional,

Job Category : Operational & Support Staff

Location :THE QUAYS, Neath Port Talbot Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £10.98