Jobs

Job Category: Housing

Job location: East Parade, Rhyl, Denbighshire, LL18 3 AH, United Kingdom
Denbighshire County Council
Hours per week: 37

Start date: Immediate start
Salary: £28.25 per hour

 
Minimum of 3 days in office per week

Job Purpose

Lead the development, implementation and measurement of Working Denbighshire for Denbighshire Local Authority as the �umbrella organisation� for employment support.  Provide clarity and vision regarding shared impacts and outline the strategic intentions to oversee the delivery of cross sector training and employment support services with the aim of increasing the economic, education/skills and well-being for the citizens of Denbighshire. 

This post will ensure a whole programme approach with strategic interventions and coordinated action through excellent programme and governance arrangements in line with the Denbighshire�s new Corporate Priorities, Council�s policies, strategic aims, objectives and priorities whilst compliant with relevant legislation, guidance and terms and conditions as required by other funding bodies e.g. ESF, WG etc.

Principal Accountabilities and Responsibilities

Acting as lead supporting role to the Principal Manager, Strategic Employment, providing high level guidance and advice; identifying and managing inter-dependencies and reporting on areas of responsibility.

Secure access to the C4W+, SPF and further available funding to deliver employment support programmes to enable the successful delivery of the Working Denbighshire strategy. 

Establish and maintain effective communication and good working relationships with Council Departments, Welsh Government, UK Government, Department for Work and Pensions (DWP) and other agencies involved in providing services including employment agencies, groups representing employers, trade unions, community representatives, businesses and other key stakeholders.

Ensure meaningful engagement with communities, particularly in empowering local people to influence the services provided in their local communities. 

Map both required and existing skills and training and employment support services (including volunteering and work experience) across Denbighshire, identifying best practice, duplication and/or gaps in provision and provide strategic direction, leadership and expert developmental advice to ensure effective engagement and coordination of services, establishing a strong partnership approach and closer working relationships. 

Connect with local businesses to mutually support economic growth and employability.

Ensure local alignment of Welsh Government anti-poverty programmes such as Families First, Flying Start, Supporting People, Rhyl Neighbourhood Plan programmes and projects to ensure the efficient utilisation of resources, both human and technical in the delivery of the programme and a seamless integrated approach and transformational change to local service delivery.

Encourage innovation and facilitate the visioning and high quality strategic planning of support services e.g. investigate solutions for addressing common barriers to work and ensure that interventions are inclusive and include a focus on people with protected characteristics in conjunction with a wide range of stakeholders.

Ensure effective systems are in place for the collection, coordination and recording of the programme�s activity and outcomes to enable rigorous monitoring of the programme�s overall progress and impact, resolving issues and initiating corrective action as appropriate to ensure that the delivery of the programme is to the appropriate level of quality, on time and within identified budget and that all actions are supportive of related projects.

Identify and report all risks and issues to the relevant senior officers, members, partners etc. ensuring they are recorded, managed and regularly updated. 

Promote, publicise and communicate the work of Working Denbighshire across Denbighshire disseminating information and good practice and improve engagement and communications between the programmes/projects and relevant stakeholders including prevention and early intervention and statutory services through the use of bespoke communication strategies.

Full compliance with financial regulations and Health and Safety regulation in all aspects of service delivery.

Knowledge, Skills, Training and Experience

The post holder must be educated to graduate level in a relevant field OR must be able to demonstrate substantial strategic knowledge and experience of funding regulations and guidance e.g. UK and Welsh Government and have extensive experience of planning, delivering and monitoring complex employment initiatives involving a significant amount of resources. 

They must have at least 5 years� experience of public, voluntary and community sectors with a proven record of managing partnership work, programme/project management and leading complex initiatives.

The ability to build positive relationships with a wide range of other bodies in formal partnerships and have a proven record of achievement in managing partnership work/project or initiatives is essential.

Transformational leadership skills in partnership development are essential.

The individual will demonstrate creative thinking and innovation by seeking and trying better ways of doing things as well as welcoming initiatives from others.

They will have high level abilities in influencing with the ability to link programmes together across statutory and voluntary settings in an imaginative and entrepreneurial way.

They will have the ability to be strategic in role and able to make strong linkages with operational services.



High level abilities in influencing and the ability to link programmes together across statutory and voluntary settings in an imaginative and entrepreneurial way.

The ability to build positive relationships with a wide range of other bodies in formal partnerships and have a proven record of achievement in managing partnership work/project or initiatives.

People management � influencing, coaching and facilitation skills.

Ability to effectively manage and deliver change across sectors/organisations (public, private and 3^rd Sector). 

Ability to set clear strategic objectives and work in a systematic way.

Creative thinking and innovation by seeking and trying better ways of doing things as well as welcoming initiatives from others.

Transformational leadership skills particularly in partnership development. 

Extensive information management skills.

Critical analysis and interpretation skills.

Excellent written and presentational skills.

Knowledge of legislative and statutory frameworks and policies e.g. Well-being of Future Generations Act the Social Services and Well-being (Wales) Act 2016, Tackling Poverty: Action Plan 2012�2016, Welsh Government etc.

Extensive knowledge and experience of funding regulations and guidance and have substantial experience of planning, delivering and monitoring services.

Knowledge of recent government employment initiatives and the range of resources available.

Comprehensive knowledge and understanding of communication strategies in a complex programme environment.

Job Category: Housing

Job location: East Parade, Rhyl, Denbighshire, LL18 3 AH, United Kingdom

Denbighshire County Council
Hours per week: 37

Start date: Immediate start
Salary: £24.46  per hour

minimum of 3 days in the office

Job Purpose

This role has been created to provide expert programme management and commissioning leadership to Denbighshire County Council�s Strategic Employment service, Working Denbighshire, following its appointment as one of three delivery partners for the Welsh Government �s National Trailblazer programme. 

The Governments Get Britain Working strategy represents the biggest reforms to employment support for a generation, bringing together skills and health to get more people into work, and to get on in work, and the Governments wider approach to devolution working with local authorities and the Welsh Government.  The Working Denbighshire Programme Manager for Trailblazer will lead the planning, commissioning, and implementation of the Denbighshire Trailblazer Programme, within budget and in line with the Councils policies, strategic aims, objectives and priorities. 

The successful individual will be someone with a growth mindset, who can work creatively and collaboratively with key stakeholders and participants to ensure we advance our goal of creating a brighter future for the people of Denbighshire, Wales and the UK.   They will have an open and transparent approach, a strong people focus, and an appetite for change and innovation. Combining high standards with responsive leadership, they will demonstrate a passion for employment and skills support and their value to the Welsh and UK Economy. 

This programme will be delivered as part of an integrated �Working Denbighshire� approach, which seeks to build resilient communities by coordinating support that helps people into work, removing barriers into or towards employment and maintaining their position or progress once in employment.  This role will support the Service Manager to develop and implement its Employability and Skills service, ensuring services that are accessible, sustainable, and strategically aligned to address unemployment, poverty, and skills gaps across Denbighshire targeted particularly at people with health conditions and those with complex barriers to employment. 

The successful candidate will work collaboratively with stakeholders to secure other grant-funding streams, and ensure streamlined, outcome-focused service provision, allowing the Working Denbighshire service to continue its impactful work and adapt to future challenges.

CRITERIA

ESSENTIAL

DESIRABLE

METHOD OF ASSESSMENT

Application Form / Interview / Presentation / References etc

1. EDUCATION & QUALIFICATIONS       

Degree or equivalent qualification in project and programme 

management, public administration, business, or a related field. 

Evidence of on-going professional development. 

Trained in public sector procurement practices and grant compliance. 

Qualifications such as PRINCE2 are highly desirable. 

ILM Level 5 Diploma in Leadership 

and Management 

Commissioning qualification 

Application 

Form 

Interview 

Certificates  

2. RELEVANT EXPERIENCE        

Considerable proven experience in commissioning and delivering project / programme management where significant resources are involved including procurement, legal, financial and asset management 

Experience in designing, implementing, and improving services based on community needs and data analysis. 

Proficiency in using project management software and tools. 

Competence in data analysis software and standard office applications. 

Experience in identifying and mitigating project and service risks. 

Application 

Form 

Interview 

3. JOB RELATED KNOWLEDGE & SKILLS             

Strong understanding of management and compliance with funding requirements. 

Understanding of the needs of those who are Economically Inactive with complex barriers to employment. 

Excellent project management skills, from initiation to completion, including the ability to manage budgets and resources effectively. 

Strong analytical and problem-solving abilities, with proven ability to analyse data, conduct needs assessments, and design targeted interventions. 

Critical thinking to address challenges and identify innovative solutions. 

Exceptional communication and stakeholder management and engagement skills. 

Knowledge of effective partnership building and collaboration with diverse stakeholders, including government bodies, third sector organisations, community groups, and service users. 

Knowledge of recent Government 

employability, skills initiatives, training sectors, including relevant policies, funding streams and the range of resources available. 

Experience of using continuous improvement tools to improve service provision. 

Application Form 

Interview  

4. PERSONAL QUALITIES            

A positive, solutions-focused mindset with the energy and enthusiasm to drive multiple projects forward and inspire collaboration among diverse stakeholders. 

Proactive and results-oriented with a focus on delivering impactful services and motivating others to achieve shared goals. 

Strong team player with the ability to build positive relationships and work effectively in multidisciplinary teams. 

Strong organisational skills and the ability to manage competing priorities. 

Commitment to equality, diversity, and inclusion in service delivery. 

Committed to providing evidence of good practice.      

Application Form 

Interview  

5. OTHER REQUIREMENTS        

Ability to plan and organise own work and that of others. 

The ability to travel � this is a regional role that will require travel across North Wales. 

Welsh Language Level 2: 

Listening & Speaking: Handling basic conversations and messages. Open and close conversations and meetings bilingually. 

Reading: Understand most short reports and instructions.   

Welsh Language 

Level 3: Foundation  

Listening & Speaking: Participating in day-to-day conversations and providing basic advice. 

Reading: Understanding most workplace documents.

Job Category: Social Care Qualified

Job location: County Hall, Llandrindod Wells,

Llandrindod Wells, Powys, LD1 5LG,

Powys County Council

Hours per week: 37

Start date: Immediate start

Salary: £35.63 per hour 

Job Category:   Social Care Qualified

Job location: Godfrey Road , Newport, South Wales, NP20 4UR,
Newport City Council
Hours per week: 37

Start date: Immediate start
Salary: £29.22 per hour

3 days in the office, 2 days at home - to be confirmed and agreed with Team Manager

Job Summary and Location

This role is based with Newport City Council, with a statutory Social Work team. The position involves substantial interaction with children, families, and professionals, contributing to the Council's commitment to safeguarding and community well-being.

Purpose of the Job

The main purpose of the job is to deliver high-quality social work support and services to children and families within the community, ensuring their safety, well-being, and dignity are maintained at all times.

Main Areas of Responsibility

• Engaging directly with children and families.
• Upholding safeguarding standards and compliance with relevant legislation.
• Completing necessary documentation, including disclosure checks as per statutory requirements.
• Participating in all mandatory training and ongoing professional development.

Main Accountabilities

• Adhering to the Authority’s safeguarding policies and procedures.
• Maintaining confidentiality and professionalism in all interactions.
• Ensuring accurate and timely completion of forms and records, plans and reports.
• Actively contributing to a positive and safe working environment.

Mandatory Experience and Skills

• Experience working with vulnerable groups such as children and families.
• Understanding of safeguarding practices and relevant legal frameworks.
• Ability to complete disclosure and barring checks in line with statutory requirements.
• Commitment to undertake all role-related mandatory training.

Desirable Skills

• Previous experience in a local authority or community service setting.
• Strong communication and interpersonal skills.
• Flexibility and adaptability to changing needs within the community.
• Knowledge of local services and resources in Newport.

Job Category:   Social Care Qualified

Job location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS
Bromley Council

Hours per week: 37

Start date: Immediate start
Salary: £18.35 per hour

3 days working in the office, 2 days remote working

Job Category:   Social Care Qualified

Job location: Holmeleigh, Foundry Street, Horncastle, Lincolnshire, LN96AQ,
Lincolnshire County Council
Hours per week: 37

Start date: Immediate start
Salary: £22.20 per hour

Main duties within the team is Assessment of children and their families when a safeguarding concern has been shared. The candidate will be expected to complete Child and Family Assessments, working with partner agencies and making enquires/ working with families to ensure children are being cared for safely. The candidate will have experience of managing children within CIN and CP framework as well as experience in managing private and public law proceedings.  

The team operate on a three weekly duty system with one week being on duty and allocated new cases and two being off duty. On duty weeks there is an expectation workers are office based. 

Job Category:   Legal

Job location: Trinity Road, Bootle, Merseyside, L20 3NJ,
Sefton MBC
Hours per week: 37

Start date: Immediate start
Salary: £39.97 per hour

Job Category:   - Social Care Qualified

Job location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS,
Bromley Council
Hours per week: 36

Start date: Immediate start
Salary: £21.17 per hour

 Important Requirements – PLEASE READ: Role is 100% on-site – NO remote working. Candidate must be able to work 5 days per week on-site.

Candidate must have hospital discharge experience clearly shown on their CV

Job Category:   Admin & Clerical

Job location: 36 Orchard Street, Lincoln, Lincolnshire, LN11XX,
Lincolnshire County Council
Hours per week: 20

Start date: Immediate start
Salary: £12.76 per hour

**Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00

The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work.

 The Opportunity 

We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately.

As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries.

If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you!

 About you 

To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!

Where will I work? 

Our offices are based in Lincoln City Centre at Lancaster House, and we do offer agile working opportunities (a mix of Office and working at home) once you're settled in and fully trained. 

What hours will I work? 

Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00

What training will I be given? 

You will be given a full Induction and relevant training aligned to your role and ongoing development.

Job Category:    Social Care Qualified

Job location: Conway Road, Colwyn Bay, Conwy County Borough, LL297AZ,
Conwy County Borough Council
Hours per week: 37

Start date: Immediate start
Salary: £29.22 per hour

Job Purpose:

To deliver a high quality social work service to Children and their families who are deemed to have unmet needs and/or considered to be at risk of harm/significant harm. 

Social Workers are expected to provide support and to develop resilience and independence, ensuring that children and their families are at the centre of decision making about their lives and the outcomes that they want to achieve without compromising the child�s safety.

Duties and Responsibilities - Job Specific

Provide a direct social work service to those children and families who are identified as in need of care and support in accordance with statute, national and regional policies and guidelines, incorporating an outcome focussed approach, identifying appropriate service responses at different levels to achieve this.

Work in partnership and develop effective relationships with colleagues in other Social Service sections, private and voluntary sector, Health and Emergency services to deliver an integrated response to meeting need.

Build effective relationships and work in partnership with children and their families/carers to identify and meet needs and ensure that the rights of the individual are safeguarded

Ensure that the statutory timescales for assessment and review are met.

Use Collaborative skills approaches, to support the effective participation of citizens in the assessment, care planning and review processes, ensuring they are at the centre of the decision making.

Respond to safeguarding concerns in accordance with the All Wales Child Protection Procedures.

Carry out safeguarding investigations and complete risk assessments.

Contribute to the preparation and presentation of reports and plans at Strategy meetings, reviews and Child Protection Case Conferences.

Work in partnership with other Social Service areas, developing knowledge and awareness of what is available to ensure access to a range of early and preventative interventions which are community based.

Maintain professional accountability for the allocation of resources in accordance with service criteria, legislation, financial and other regulations of the council.

Ensure an early and effective response to concerns or complaints.

Requirements

How Identified

Essential

Desirable

Knowledge & Skills

Recognised Social Work qualification.

Registered with Social Care Wales.

CPEL consolidation award.

Evidence of post qualification learning or achievements, e.g. Approved Mental Health Practitioner, Best Interest Assessor, Experienced Practitioner.

3 years post qualification experience.

Knowledge of relevant current legislation and guidance for the post including the Social Services and Wellbeing Act 2016.

Knowledge and experience of the Service User group who access support from the Children & Families Service.

Knowledge of National Outcomes Framework and Collaborative Skills.

Ability to work with service users to develop appropriate, effective and sustainable responses to meeting need using a range of resources available.

Experience of complex case work. 

Experience of using Safeguarding procedures.

Ability to represent the LA within the Family Court in Care Proceedings.

Ability to think clearly and convey thoughts, ideas and opinions in a concise and structured way.

Ability to use departmental and corporate policies and procedures to support the delivery of services.

Ability to work with service users to develop appropriate, effective and sustainable responses to meeting need using a range of resources available.

Experience of complex case work.

Experience of using Safeguarding procedures.

Ability to represent the LA within the Family Court in Care Proceedings.

Ability to think clearly and convey thoughts, ideas and opinions in a concise and structured way.

Ability to use departmental and corporate policies and procedures to support the delivery of services.

Good verbal and written communication skills, including writing reports.

Ability to prepare accurate, coherent report and records in a timely manner.

Ability to work independently and to plan and manage own time

IT literate � ability to use a range of Microsoft packages.

The ability to communicate in English is essential.

Good verbal and written communication skills, including writing reports.

Ability to prepare accurate, coherent report and records in a timely manner.

Ability to work independently and to plan and manage own time

IT literate � ability to use a range of Microsoft packages.

The ability to communicate in English is essential.

Awareness and sensitivity to the Welsh culture.

The ability to communicate in Welsh is desirable.

Job Category:   Project Management

Job location: 36 Orchard Street, Lincoln, Lincolnshire, LN11XX,
Lincolnshire County Council
Hours per week: 37

Start date: Immediate start
Salary: £18.35 per hour

To assist in the project delivery of the Waste Service infrastructure throughout the County, including effective risk and performance management to ensure the function of the County Council as Waste Disposal Authority is delivered effectively and efficiently and within budget.
To ensure that the maintenance plan for Waste facilities including five Waste Transfer Stations (WTSs), eleven Household Waste Recycling Centres (HWRCs) and five closed landfills will ensure that sites are safe and compliant with Health and Safety Regulations and Environment Agency permitting requirements.
To assist in the development and manage an Infrastructure Asset Management Plan for LCC's Waste facilities, including the development and re-design of existing facilities to improve operational efficiency.
To assist in the delivery of waste infrastructure construction projects such as HWRCs, WTSs and Anaerobic Digestion Plants.
To ensure that the requirements of the Construction (Design and Management) Regulations 2015 are complied with at all sites.

Member of the Institution of Civil Engineers or equivalent technical institution.

Qualified to minimum level of IEng/EngTech in Civil Engineering.


3 years experience in carrying out safety and condition inspections.


3 years experience in managing project minor works maintenance projects .


3 years' experience in the
development of capital projects demonstrating a high level of skills in designing complex sites utilizing innovation to provide best value.


3 years experience in contract or
partnership management to deliver
front line and backroom services.


3 years contribution to the work of, and negotiation with outside bodies on behalf of the County Council.


Experienced practitioner in the use of Windes Drainage Design IT package.

Experienced practitioner in the use of AutoCAD IT drafting package.


Experience in the Town and Country Planning Act 1990 through making Planning Applications.


3 years experience in applying the NEC3/4 Contract in project delivery.


Experience in role which requires site maintenance to be identified and carried out.

3 years experience of carrying out total station surveying and setting out for engineering purposes.


3 years experience of producing designs which meet the requirements of the Construction (Design and Management) Regulations 2015.


3 years experience in design (including calculations) in the relevant specialism areas, with
detailed applied knowledge of relevant standards (eg Eurocodes, DMRB, Manual for
Streets, BS5489, SuDS Manual etc.).


3 years experience in estimating works and fee costs for projects


Experience of operating a wheeled loading shovel for the purpose of loading waste.

Job Category:   Social Care Qualified

Job location: Trinity Road, Bootle, Merseyside, L20 3NJ,
Swindon Borough Council
Hours per week: 37

Start date: Immediate start
Salary: £31.25 per hour

Must be a car driver
Must be able to attend the office 5 days during duty week (every 5 weeks)  â€“ 3 days when not on duty. 
Must have 3 years PQE in a permanent setting

Swindon Borough Council has confirmed that the £100 weekly travel and accommodation expenses will remain in place for all new and existing agency placements within Children’s Social Care. Workers must reside more than 50 miles from Swindon. 

We have an opportunity for Qualified, Experienced and Advanced Social Workers to join the Assessment and Child Protection Team. 

During the duty week social workers in the team are allocated a caseload of children who require a statutory assessment or child protection investigation, these assessments inform the development of their plan. 

Some children require on-going support from within our communities, or Family Intervention and Support Service, others may require a Child in Need or Child Protection Plan. We strive to ensure smooth transitions for all of our children. 

If successful you will join a welcoming, supportive and nurturing team where expectations for children are high. 

You will receive monthly reflective supervision. We want to support your development and offer a range of training opportunities which can support in the progression of your career. 

Job Category:   Social Care Qualified

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG
Swindon Borough Council
Hours per week: 36

Start date: Immediate start
Salary: £31.25 per hour

3 days per week in the office required Must be a car driver Cannot accommodate condensed working patterns Must have 3 years PQE in a permanent setting Swindon Borough Council has confirmed that the £100 weekly travel and accommodation expenses will remain in place for all new and existing agency placements within Children’s Social.

Workers must reside more than 50 miles from Swindon.

• 3 days per week in the office required
• Must be a car driver 
• Cannot accommodate condensed working patterns 
• Must have 3 years PQE in a permanent setting

Swindon Borough Council currently require Experienced Social Workers within the Family Safeguarding Service. The team work within pods to optimise the management, oversight and support to all Social Workers. There are 5 Social Workers and 1 Manager per POD. 

Social Workers must have with experience and skill to: 

• Undertake comprehensive assessments including parenting assessments in a timely way to inform development of outcome focused care plans with Children and their Families.
• Undertake care proceedings within the court, both private and public.
• Initiate and complete within court timescales and achieve permanency plans for children including adoption.
• Understand and respond to complexity of risks and are required to evidence on records, including providing analysis of their interventions with children and families. 

We also have a specific number of vacancies to work specifically with Children in Need to progress their Child in Need plans working closely with our adult practitioners within the family safeguarding model to improve outcomes for our children. 

Job Category:   Social Care Non-Qualified

Job location: Trinity Road, Bootle, Merseyside, L20 3NJ,
Wrexham County Borough Council
Hours per week: 36

Start date: Immediate start
Salary: £13.26 per hour

 Our service supports people to remain in their own homes or apartments by helping them achieve their personal goals and feel safe and secure in their environment. This role involves providing night-time support to adults who need assistance with daily living activities, including personal care, promoting physical and emotional wellbeing, maintaining nutrition, and meal preparation. You will also respond to referrals for individuals who have experienced a fall.

We are seeking dynamic, self-motivated individuals who demonstrate empathy and respect. Value individuality and be committed to delivering person-centred care. You should be able to work effectively both as part of a team and independently, follow care plans, and overcome barriers to ensure positive outcomes. Flexibility, initiative, and a genuine desire to make a meaningful impact are essential

A 2 week rolling rota is in place 

Hours 9pm-07:30am

On site and community working

Driver essential for this role

Job Category:   Interims

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG
Swindon Borough Council

Hours per week: 37

Start date: Immediate start
Salary: £60.81 per hour

 Hybrid – minimum 2 days in office

Job Purpose

The Compliance Programme Manager is accountable for the end‑to‑end delivery, governance, and

recovery of Swindon Borough Council’s Electrical Installation Condition Report (EICR) testing

programme and associated remedial works across the housing portfolio on a contract/fixed term

basis.

They will lead full programme and project planning and work distribution, leading on contractor

performance management and oversight, stakeholder engagement, tenant communications, data

and records management, and continuous performance monitoring to ensure timely five‑yearly

inspections, prompt remedial action, clear communication with tenants, and robust compliance

evidence.

This role provides professional assurance to senior leaders and embeds a safety‑first culture,

risk‑based scheduling, and evidence‑based decision‑making under proactive consumer regulation.

Key Accountabilities

· Own the programme plan, milestones, and delivery schedule for testing, remedials,

access/recovery, and data/reporting workstreams.

· Deliver full coordination of activity across teams, contractors, and stakeholders to ensure

inspections and remedials are completed to time, cost, and quality.

· Establish risk‑based prioritisation alongside client teams (e.g., high‑risk blocks, overdue

cycles, customer vulnerabilities) and recovery plans for hard‑to‑access properties.

· Chair multiple weekly progress meetings with work stream/supplier leads; and monthly

programme boards, updating progress, risks, issues, and decisions.

· Oversee procurement planning, tendering and contract award in line with Council policies and value‑for‑money principles. · Manage multiple term contractors through KPIs, SLAs, performance reviews, improvement plans, and escalation routes. · Ensure contractors deliver access strategies, remedial workflows, tenant messaging, and data returns on time and to specification. · Oversee financial management: forecast, track spend, manage variations, and control commitments against budget. · Maintain a robust governance framework: controls, audit trails, documentation standards, and decision logs. · Provide professional assurance to senior leaders, audit, and scrutiny—clear line of sight from schedule to evidence. · Ensure complete and accurate records: inspection outcomes, remedial completions, access attempts, tenant communications, properties exempt or deferred with rationale. · Lead stakeholder communications (Members, senior leaders, tenancy services, corporate repairs, customer contact, data teams). · Ensure appropriate instructions to contractor and stakeholder regarding tenant‑focused communications: notices, appointment setting, reminders, and access/recovery messaging, ensuring clarity, respect, and inclusion. · Embed a safety culture: make it easy for residents to understand the process and report issues; incorporate customer feedback into service improvements. · Own the single source of truth for programme data; ensure data integrity, timeliness, and security. · Produce dashboards and reporting packs for operational, senior management, and Member audiences: coverage, cycle compliance, remedial throughput, access rates, contractor performance, risks/issues. · Use evidence and insight to drive continuous improvement—trend analysis, root‑cause reviews, and targeted interventions. · Maintain the programme risk register and live recovery plans for overdue cycles, no‑access properties, and backlogs. · Coordinate multi‑disciplinary recovery (legal, tenancy, customer contact, estates) and align with safeguarding and vulnerability protocols. · Escalate critical risks promptly with clear options, impacts, and recommended actions.

Key Performance Indicators (KPIs) 

Cycle compliance: % of homes with in‑date EICR within five‑year cycle. · Remedial timeliness: % of remedial actions completed within agreed SLA. · Access & recovery: % first‑time access; % resolved within recovery pathway; average days to resolve no‑access cases. · Contractor performance: On‑time delivery, quality, data completeness, and customer measures. · Budget control: Forecast accuracy, variance to budget, and cost per inspection/remedial. · Data quality & audit readiness: Zero critical data errors; positive audit outcomes.

Decision‑Making 

 Leads cross‑functional delivery, sets programme priorities, and approves operational recovery actions within delegated authority. · Recommends contract variations and investment decisions with clear outcomes and value‑for‑money rationale. · Acts as the single point of accountability for programme performance and compliance 

Knowledge & Experience 

Candidates must have substantial knowledge and experience in the following areas of business and will be required to provide evidence of this: · Proven programme management in housing/compliance or asset‑related programmes. · Strong contract management and supplier performance oversight, including KPIs/SLAs and improvement plans. · Excellent stakeholder management and tenant‑centric communication skills. · Confident governance, assurance, and reporting capability—able to brief senior leaders and Members. · Data and IT System literacy. Interpret dashboards, maintain records, spot trends, and drive decisions from evidence. · Leadership: collaborative, accountable, and safety‑focused; fosters continuous improvement · Training/experience in public sector procurement and NEC/JCT contract management. Electrical compliance knowledge (policy‑level) within social housing—e.g., understanding of: · EICR five‑year cycles and programme sequencing, · landlord duties and compliance evidence expectations, · remedial pathways and access/recovery approaches, · how standards and guidance inform governance (not hands‑on technical work). Qualifications · Recognised project/programme management qualification id desirable, such as: PRINCE2 Practitioner or APM PMQ (Project Management Qualification) Electrical Qualification is advantageous