Jobs

Job Category:   Social Care Qualified

Job location: Trinity Road, Bootle, Merseyside, L20 3NJ,
Sefton MBC
Hours per week: 36

Start date: Immediate start
Salary: £22.38 per hour

Job Category:    Building Services & Maintenance

Job location: Telford Street, Newport, Newport, NP19 0ES,,
Newport City Council
Hours per week: 37

Start date: Immediate start
Salary: £13.05 per hour

Job Purpose

Under the supervision of the Assistant Manager (Refuse & Cleansing)/Supervisors, to carry out contractual street cleansing and refuse collection duties.

 Key Results Areas

Street Cleansing

1 . Day to day completion of cleansing tasks, as per the specification of the contract, and in accordance with the daily route schedules.

1. At all times comply with Health and Safety regulations, including the wearing of Council issued uniforms, including protection clothing and footwear.
2. To take reasonable care of own and others safety; to co-operate with managers/supervisors in complying with statutory health & safety duties; to report incidents, accidents, faults etc.
3. When instructed, attend training courses,
4. Undertake such street cleansing duties, as directed by the Cleansing Contract Assistant Manager (Refuse & Cleansing)/Supervisors,

Refuse Collection

Manager (Refuse & Cleansing)

Qualifications and Experience

A current, full UK driving licence is desirable.

Possess a knowledge of Newport area (essential) and working in a public sector (desirable)

Supervisory Responsibilities

Education/Qualifications/KnowIedge

1.1 Demonstrate a knowledge of the Newport City area

Application          

) 12 Have an understanding of the demands/requirements of working in a public sector

Experience

2.1 Able to demonstrate experience of working in refuse/cleansing service�

Aptitudes and Skills

3.1 Possess the ability to work on your own initiative

3.2 Possess the ability to work as a good team player

3.3 Possess the ability to work to targets and deadlines

3.4 Ability to identify priorities and manage the progress of own work, and competing demands

3.5 Possess good customer care skills

Job Category:   Admin & Clerical

Job location: Catmose, Oakham, Rutland, LE15 6HP,
Rutland County Council
Hours per week: 37

Start date: Immediate start
Salary: £13.69 per hour

We are looking for someone to work within our dynamic Health & Community Wellbeing team to support the development phase of the Best Start In Life Family Hub offer. You will be an important part of the development phase, ensuring that the Local Authority is ready to deliver a Family Hub offer in Rutland from April 2026.

Who you are…

You are an experienced administrator, who is organised and is able to set up and maintain elegant and simple processes that track data. You will be experienced in recording and collating information. You are passionate about supporting the residents of Rutland.

You will have the following skill set:

•         Experienced in data reporting systems

•         Experienced at setting up systems and processes

•         Experience of tracking information and data.

•         A team player with the ability to be self-directed.

About the Role…..

This diverse and interesting role will be based in the Oakham Family Hub although you may need to work from any of our locations across Rutland. As the Best Start In Life Family Hub Support Officer, you will work closely with a small project group focused on developing the offer for Families, Children and Young People in Rutland. The successful applicant will work alongside a friendly and dynamic team, supporting the Best Start in Life Programme Manager.

Job Category:   Driving

Job location: Main Road, New Ollerton, Ollerton, Nottinghamshire, NG22 9JJ,
Nottinghamshire County Council
Hours per week: 28.5

Start date: Immediate start
Salary: £13.26 per hour

Early shifts 06:15-12:00, late shifts 14:00-20:00 Saturdays one week in two with a day off in the week on the late week.

Job Category:   Interims

Job location: The Crescent, Taunton, Somerset, TA1 4DY,
Somerset Council
Hours per week: 37

Start date: Immediate start
Salary: £36.38 per hour

1 day per week in the office

Key Responsibilities

• Monitoring and Tracking: Regularly review academic progress, attendance, and personal development using data systems. Identify underachievement early and coordinate interventions.
• Multi-Agency Working: Collaborate with social workers, designated teachers, carers, and other professionals to ensure a joined-up approach to education and care.
• Guidance and Support: Provide support and guidance to school staff on the needs of SEND, including trauma-informed practice, attachment awareness, and inclusive strategies and interventions.
• Transition Support: Help manage transitions between schools, key stages, or care placements to minimise disruption and maintain educational continuity.

Key Skills

• Qualified teacher or experience working with vulnerable children and young people in education settings
• Excellent communication and relationship-building skills
• Ability to influence and support schools to improve outcomes
• Experience in multi-agency working and safeguarding
• Commitment to equity, inclusion, and learner wellbeing

Knowledge 

Knowledge of common barriers to learning faced by children in different phases of education, and strategies to address them.

Understanding of standard practices and operations in schools/settings/colleges (as appropriate)

Understanding of child and adolescent development and the impact of common disabilities and trauma

Understanding of multi-agency working and its importance in supporting SEND students.

Understanding of national and local models and frameworks for SEND (legislation, inspection, and guidance)

Familiarity with local Somerset models of practice.

Experience 

Experience in identifying and providing support for SEND need.

Experience working in or alongside frontline role in relevant educational phase.

Experience in working in a multi-agency context to secure improvement and action for children 

Experience in working with parents, carers, and children in emotive situations.

Experience using systems and processes to track and report on risks, actions, and outcomes over time

Qualifications / Registrations / Certifications

A degree or demonstrate equivalent qualifications through relevant professional experience.

Professional development courses related to SEND or inclusive education.

Teaching qualification.

Certification in child protection and safeguarding.

Membership of a relevant professional body.

Job Category:   Admin & Clerical

Job location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX,
Charnwood Borough Council
Hours per week: 37

Start date: Immediate start
Salary: £12.21 per hour

Job Purpose

To assist in the carrying out of Licensing and registration duties delegated to the Licensing Section in accordance with relevant legislation and the Councils Policies and procedures, such as the statutory regulation of Alcohol, Gambling, Scrap Metal, Hackney Carriage and Private Hire licensing and other associated regulatory duties.

Duties and Responsibilities

1.

Receive and analyse new applications, variations and transfers (checking/analysing the required documentation for validity and accuracy) made under the Licensing Act 2003 and Gambling Act 2005.   Prepare and issue licensing documents in accordance with application procedure.

2.

Receive and analyse applications for Hackney Carriage and Private Hire Vehicle/Driver Licences.  Check/analyse all required documentation for validity and accuracy including DBS, Medical, and DVLA information. Prepare and issue driver and vehicle licenses, badges and plates in accordance with application procedure.

3

Provide information to the public, deal with enquiries and complaints from applicants, colleagues and Elected Members by telephone, e-mail, and face to face in the reception area of the Council. 

4

Liaise with other internal / external agencies as required, e.g., the Police and Environmental Protection.

5.

Demonstrate and apply specialist skills with an ability to develop a clear understanding of complex licensing issues.  Keep up to date with legal, legislative and organisational changes within the licensing section and Council in order to provide accurate information to all customers.

6.

Provide assistance and support to other members of the Licensing team to ensure effective maintenance of the teams filing and record keeping (manual and computer records) and assist in the preparation of reports to be presented at hearings of the licensing panel.

7.

Receive record and balance all monies received within Licensing. 

8.

Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies.

Job Category:   Housing

Job location: High Street, Esher, Surrey, KT10 9SD,,
Elmbridge Borough Council
Hours per week: 36

Start date: Immediate start
Salary: £17.61 per hour

Minimum of 2x days in the office at Civic offices Esher


About the role
•
You will carry out mainly administrative duties across the functions of the Housing Options Unit ( Social and Supported Housing, Homelessness Prevention and Advice, Private Rented and Temporary Accommodation Teams ) to help us accommodate and meet our legal obligations to those who are homeless or threatened with homelessness, to assess and meet housing need in accordance with our Allocations Policy
•
You will work across all teams in the Housing Options Unit as required. Supporting the team who has the most demand at any given time.
•
You will have regular telephone contact with applicants who are homeless or threatened with homelessness or in housing need and will be required to deal with a high volume of queries daily referring to specialists as required for complex cases.
•
You will work support the service to maximise income for accommodation provided by the Unit and to assist in move on for all applicants.
The main purpose of the role:
1.
To provide administrative support across the activities of the Housing Options Unit for key areas to meet increased demand for the services provided primarily around homelessness and the Council’s Housing Register.
2.
To answer telephone calls across the three teams’ range of activities so a responsive service is maintained providing general advice, updating and maintaining records and responding to correspondence / emails.
3.
To make appointments for the Homelessness Prevention and Advice Team where a person is threatened with homelessness or homeless and as directed for the Private Sector and Temporary Accommodation Team and Social and Supported Housing Team
4.
To carry out functions to secure temporary accommodation for homeless households explaining conditions of placement, monitoring occupation and assist in maximizing income. To support the processes around the Guaranteed Rent Scheme (GRS) for private sector accommodation and to assist in debt recovery.
Specific duties and responsibilities
1 To work across the Unit in answering telephone calls responding to queries directly where possible giving appropriate advice or for more complex enquiries to take messages or pass to an officer in their specialist role. To respond to routine correspondence and provide background information for Councillor MP Ombudsman enquiries as directed.
2.
To be a point of contact for applicants or hoteliers for initial enquiries primarily at placement referring on to the Private Sector and Temporary Accommodation Team, as necessary.

Job Category:   Planning
Job location The Crescent, Taunton, Somerset, TA1 4DY,
United Kingdom
Somerset Council
Hours per week: 37
Start date: Immediate start
Salary: £14.82 per hour

3-4 days remote, 1-2 days in the office. Some travel between sites.

Role Purpose

Provides a complete and comprehensive support and daily business management service to Head of Planning and Planning Service Managers ensuring that the Head of Planning and Planning Service Managers is as informed, briefed and prepared as necessary to undertake their duties effectively. This provision will include the management of their schedule, coordinating meetings, research, work progression, responding to correspondence and responding to telephone enquiries to assist with the effective management and operation of the Planning Service 

As Support Assistant to Head of Planning and Planning Service Managers the postholder exercises judgement and discretion in determining priorities daily. They are responsible for managing every aspect of the manager�s day, taking care of key tasks such as managing meetings and booking appointments, as well as organising their correspondence, business letter writing, email communication and running professional errands. Enabling the Head of Planning and Planning Service Managers to manage their time effectively because the Planning Support Assistant is taking care of certain tasks that allow the Head of Planning and Planning Service Managers to focus on more important aspects of their role.

Acting as first point of contact for the Head of Planning and Planning Service Managers, fielding all enquiries with tact and sensitivity whilst maintaining strong relationships and communicating effectively with internal and external stakeholders. 

The role requires a large amount of autonomy, and the postholder will need to be particularly adept at prioritisation, often having to work with very little guidance from their extremely busy managers. This requires a deep understanding and awareness of their needs, to make good decisions under pressure.

Working in a dynamic atmosphere the postholder is required to adapt to the changing demands expected when working in a political and high-profile environment.

Qualification/ Knowledge /Skills/Experience 

Qualifications - Essential

Minimum of 5 GCSE passes (or equivalent) including English and Maths or relevant experience 

Vocational Secretarial/Executive Support/Personal Assistant qualifications

Qualifications - Desirable

Local government work experience 

Knowledge - Essential

Good IT skills including experience using Microsoft Applications

Principles of good customer service 

Values and promotes equality and diversity. 

Principles of data protection 

Skills � Essential

Ability to manage and prioritise Head of Planning and Planning Service Managers emails and correspondence and to assist them in managing their time.

Ability to manage information and produce routine correspondence. 

Ability to produce letters and other documents quickly and accurately to set deadlines. 

Good attention to detail.

Ability to work without supervision, using initiative to prioritise own and team�s workload, and to plan ahead to ensure that deadlines are met.

Ability to communicate easily at any level with the public, elected members of the Council, senior staff in Government Departments, other organisations, and other Somerset Council staff. 

Ability to convey information on complex or contentious issues both verbally and in writing.

Ability to influence and motivate colleagues and to work well as part of a team.

Ability to be creative in approach to problem solving and identifying areas of improvement.

Managing diaries and scheduling relevant meetings.

Managing correspondence, and emails and distributing as appropriate.

Preparing correspondence, spreadsheets, and presentations.

Providing an accurate and confidential administration service.

Administration of management events and meetings.

Accurate and methodical.

Flexible and committed approach.

Able to be discreet and maintain confidentiality.

Enthusiastic and self-motivated.

Support for colleagues in busy times and providing holiday cover.

Experience - Essential

Experience � Desirable

Local government and/or public sector experience, working with elected members in a political environment.

Dimensions of role

Undertakes other duties in support of the Head of Planning and Planning Service Managers as required.

Job Category:   Social Care Non-Qualified

Job location: Main Road, New Ollerton, Ollerton, Nottinghamshire, NG22 9JJ,
Nottinghamshire County Council
Hours per week: 37

Start date: Immediate start
Salary: £12.65 per hour

This role is to work between hours of 9:30am-3:30pm, covering 5 days per week Monday-Friday. 

We are not open on Bank holidays or weekends.

 Role requires Moving and Handling practical training with equipment such as hoists, rotundas and wheelchairs etc.

 Candidate must have DBS enhanced check completed and have a NVQ Level 2 or equivalent in adult social care and health.

Job Category:   Admin & Clerical

Job location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX

Charnwood Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £12.21 per hour

Job PurposeTo assist in the carrying out of Licensing and registration duties delegated to the Licensing Section in accordance with relevant legislation and the Councils Policies and procedures, such as the statutory regulation of Alcohol, Gambling, Scrap Metal, Hackney Carriage and Private Hire licensing and other associated regulatory duties. Duties and Responsibilities

1. Receive and analyse new applications, variations and transfers (checking/analysing the required documentation for validity and accuracy) made under the Licensing Act 2003 and Gambling Act 2005.

   Prepare and issue licensing documents in accordance with application procedure. 

2. Receive and analyse applications for Hackney Carriage and Private Hire Vehicle/Driver Licences.  Check/analyse all required documentation for validity and accuracy including DBS, Medical, and DVLA information. Prepare and issue driver and vehicle licenses, badges and plates in accordance with application procedure. 

3 Provide information to the public, deal with enquiries and complaints from applicants, colleagues and Elected Members by telephone, e-mail, and face to face in the reception area of the Council. 

 4 Liaise with other internal / external agencies as required, e.g., the Police and Environmental Protection. 

5. Demonstrate and apply specialist skills with an ability to develop a clear understanding of complex licensing issues.  Keep up to date with legal, legislative and organisational changes within the licensing section and Council in order to provide accurate information to all customers.

6. Provide assistance and support to other members of the Licensing team to ensure effective maintenance of the teams filing and record keeping (manual and computer records) and assist in the preparation of reports to be presented at hearings of the licensing panel. 

7. Receive record and balance all monies received within Licensing. Special FactorsAs a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority�s establishments.

   This job description outlines the duties and responsibilities of the position and is designed for the benefit of both the post holder and the council in understanding the prime functions of the post.  It should not be regarded as exclusive nor exhaustive as there may be other duties and requirements associated with and covered by the grading of the post.   Management have the right to vary the duties after consultation with the post holder

.   This job description sets out the duties and responsibilities of the job at the time when it was drawn up.  Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed.  Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the job.  Charnwood Borough Council is seeking to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled candidate.

Job Category:   Social Care Qualified

Job location: Darwin Drive, Ollerton, Nottinghamshire, NG229FE

Nottinghamshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £20.29 per hour 3 days remote - 2 x days per office

FTE Social Worker - base Bassetlaw area - Monday to Friday 8.30am - 5pm finishing at 4.30pm on a Friday. Assessment visits critical - car driving required. SWE registered.

The Urgent and Emergency Care Teams follow the Discharge to Assess Model. Discharge to assess supports people to leave hospital, when it is safe and appropriate to do so. Our teams work as part of an integrated multidisciplinary transfer of care hub based within the hospitals to plan supported discharges with short term social care support as needed.

Once discharged, the goal is for the person to continue their recovery, rehabilitation, and reablement, where we will then support with assessments to promote the individual’s independence and well-being.  Nottinghamshire County Council support strength-based practice and we aim to make a real difference to the lives of the people we serve. We are looking for dynamic, skilled and highly motivated Social Workers to join us with a passion for social care and promoting independence.

 Please note the location of this vacancy will be Bassetlaw Hospital (S81 0BD) and Retford Hospital (DN22 7XF) and therefore there will be an expectation that you cover all sites. There will be an expectation to be on site x 2 days per week.Urgent & Emergency Care Team (UEC NORTH) - Based at Bassetlaw Hospital and Retford Hospital. 

Maintain a complex caseload and be responsible for the assessment, support planning and review of complex individual needs and then initiate and co-ordinate a range of outcomes to meet them that promote independence. Undertake assessments using a range of health and social care tools, for example, contributing to continuing healthcare assessments. Be responsible for the identification of potential Reablement opportunities and provide access to those services as required.

 Promote a Strength Based Approach which embeds the ethos of promoting independence and wellbeing at every opportunity, ensures people can assess their own needs, risks and uncertainties to meet their short- and long-term goals, delaying the need for long term care and support. Identify community and other natural support resources, maximising individual’s assets using preventative/universal services and other funding sources, in line with the Adult Care Strategy. 

Monitor and review ongoing service provision, ensuring all parties involved are fully coordinated, with a focus on wellbeing and outcomes, and that all alternative solutions have been considered. Liaise and negotiate with local providers and support networks to deliver better outcomes. Provide professional detailed information, advice and support to people and their carers, staff and colleagues, by building positive relationships and partnerships. To undertake safeguarding work in the role of Safeguarding Officer.

Undertake the role of Approved Adult Mental Health Practitioner (AMHP) or Best Interests Assessor (BIA) or Approved Mental Capacity Professional (ACMP), when trained and approved. Contribute to practice and service development including advising, mentoring and assisting less experienced staff.Organise and manage your workload independently, whilst continuously developing skills and experience, under supervision and guidance of the Advanced Social Work Practitioner and/or Team Manager. Always have regard for the confidential nature of the work and not discuss or disclose information to unauthorised parties.

Key Responsibilities Social Workers will undertake a range of duties in connection with the assessment, and planning of services for children and young people and families/carers, including: 

1.      Working in accordance with the Nottinghamshire practice framework, to plan and lead inclusive assessments of strengths and resilience as well as vulnerabilities, developmental needs and risks

2.      Compliance with legislation and departmental policies/procedures

3.      Maintaining timely, accurate and clear written records, writing reports and other documents as needed and,  maintaining the child’s record within the Department’s electronic recording system .

5.      Work effectively with children, their families and colleagues from a range of different agencies to plan, coordinate and review outcome focused plans.

6.    To model a strengths-based approach to practice

7.      Participation in team activities e.g. team meetings, case discussion, review of team work.

8.      Participation in regular supervision.

9.      Contributing as appropriate to practice and service development.

10.      To take up opportunities for relevant training and development, in accordance with the requirement to        evidence continuous professional development.

11.     Any other duties which may reasonably be regarded as within the nature of the duties and        responsibilities/grade of the post as defined, subject to the provision into the job description in specific terms.The successful candidate will also be expected to: 

1.    Work in accordance with the Nottinghamshire County Council Code of Conduct and Social Work England’s (SWE) code of practice

2.     Work within Departmental Policies and Procedures

3.     Demonstrate Continual Professional Development in line with SWE’s regulations and requirements.

4.     Offer mentoring support to less experienced workers.

5.     Take up opportunities for further Professional Development which may include:- Further Post Qualifying Awards (Higher Specialist and Advanced Awards)- Practice teaching    Key Accountabilities 

1.    You will take reasonable care for your health and safety and that of other persons who may be affected by the performance of your duties and where appropriate to safeguard the health and safety of all persons and premises under your control and guidance in accordance with the provisions of Health & Safety legislation, and Authority and Departmental Codes of Practice and Procedures.

2.    You will exercise proper care in handling, operating and safeguarding any equipment, vehicle or appliance provided, used or issued by the County Council or provided or issued by a third party for individual or collective use in the performance of your duties.

3.    You will personally implement and positively promote equal opportunities in service delivery and employment practices.

4.    Within resource constraints, you will promote and deliver fair and quality services that are sensitive and responsive to customers. 

5.    You will work with Council provided technology, and associated systems, as required.  You will personally  ensure compliance with the County Council’s GDPR, Freedom of Information Act and ICT codes of practice.

6.    In order to achieve the objectives of the role, the post holder will need to work flexibly, including out of hours when

Job Category:   Social Care Qualified

Job location: County Hall, Llandrindod Wells, Llandrindod Wells, Powys, LD1 5LG,
Powys County Council
Hours per week: 37

Start date: Immediate start
Salary: £44 per hour

Job Category:   Social Care Qualified

Job location: Aldborough Road North, Ilford, Greater London, IG2 7SR
Redbridge Council
Hours per week: 36

Start date: Immediate start
Salary: £22.47 per hour

 2 days remote 3 days in office

 Our Team is Community Health and Social Care, Seven Kings Cluster  (HASS Seven Kings) – an integrated health and social care service. 

You will be working as part of an MDT with LD Health practitioners (including physiotherapists, occupational therapists, psychologists, psychiatrists, speech and language therapist and community nurses) and administrators. 

The Team works with people with varied needs, from 18 years to the end of life. Practitioners' caseloads will reflect the varied needs accordingly.

You will be office-based at HASS Seven Kings - the working pattern is a hybrid system – 2/3 days in the office and the rest remotely. In addition, when we are on Duty (usually one week every 4/5 weeks), we are office-based for 5 days. This may sometimes change depending on service needs. 

 The work is intense and fast-paced. We seek social workers with robust experience working with people with varied needs. The suitable candidates must understand and effectively practice within statutory guidelines/framework – be independent, creative, work under pressure, be resilient, and deliver assessments and support plans within agreed timescales. 

All assessments/reviews are completed face-to-face. 

We provide support, training, and supervision. We provide a laptop and a smartphone. We are a friendly, warm, and welcoming team - continuity/stability is crucial.

Job Category:   Building Services & Maintenance

Job location:  Darby Close, Cheney Manor Industrial Estate, Swindon, SN2 2PN
Swindon Borough Council
Hours per week: 37

Start date: Immediate start
Salary: £35.00 per hour

Role Overview

The post holder will be responsible for managing vacant property repairs and minor aids and adaptations in a way that is both customer focused and forward thinking to the Council�s housing stock. The post holder will also embrace locality working, support local tenant groups, involve residents and work with partners to improve services.  

Job Purpose: 

Responsible for ensuring:

�    Empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard
�    Minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants
�    Expenditure is managed within the available budget
�    All building work is carried out in accordance with the latest Health and safety, and Construction Design and Management Regulations
�    A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods
�    Stock surveys are carried out and computer records are updated to assist with business planning
�    Services are efficient, continually improving and responsive to tenants and residents changing needs

Key Accountabilities:

�    Ensuring empty homes are repaired quickly and functions co-ordinated with Lettings and Tenancy Services so they are relet quickly and within agreed targets.
�    Ensuring Void Policy and Procedures are kept up to date and complied with
�    Ensuring effective tracking and monitoring of vacant properties is carried out with stage targets for the relet process
�    Maintaining an up to date and comprehensive Relet Standard, which has been agreed with tenants
�    Managing pre-void surveys of occupied homes, scheduling of repairs to empty homes and post inspections to ensure procedures and contract conditions are complied with
�    Managing Stock Condition Surveys and risk assessments to assess homes in accordance with the Housing Health & Safety Rating System (HHSRS)
�    Managing specialists surveys such as Energy Performance Certificates, Structural Survey Condition Reports and Asbestos Surveys
�    Managing an ongoing tenant�s satisfaction survey and benchmark results on the relet process
�    Maintaining an up to date Welcome Pack for new tenants 
�    Assisting with keeping the information provided to new tenants up to date and implementing recharges to recover costs for damaged properties
�    Managing the delivery of minor adaptations within the repairs and maintenance contract
�    Managing the vacant property revenue budget and control expenditure strictly in accordance with delegated authority and the Council�s Financial Regulations
�    Managing health & safety to ensure all work is carried out in accordance with The Construction (Design and Management) Regulations 2007 (CDM)
�    
Preparing estimates for major repairs, valuing work in progress, negotiating prices for variations, producing final accounts and negotiating and resolving contractual claims
�    Managing the surveying, approving and acceptance of any new domestic property for purchase by the Council
�    Ensuring all work is carried out in accordance with Control of Asbestos at Work Regulations 2006
�    Answering any correspondence with respect to void repairs complaints and enquiries about service delivery relating to the Council�s housing stock
�    Participate in identifying strategies, new initiatives and concepts to produce detailed solutions for void repairs. 
�    Attending locality, public and tenant and leaseholder meetings including preparing and necessary reports, giving verbal advice and recommendations with respect to technical policy matters
�    Providing evidence to the Police and Judiciary in respect of relevant issues and attending Court as witness on behalf of the Council
�    Managing fleet issues in accordance with the Council�s Drivers policy.

Supplementary Accountabilities

�    Manage all applicable budgets and control expenditure strictly in accordance with delegated authority and the Council�s Financial Regulations 
�    To manage and implement new or changes to relevant policy and procedures as and when is required.
�    Manage and respond to MP, Councillor�s, Partners, and the public and ensure the replies are sent within the agreed targets set by the council.
�    To manage the process and test all new and existing IT packages within the Voids teams and direct the introduction of new ones to further increase the efficiency and performance. 
�    Recruit, motivate and develop staff within the team to maintain an effective workforce capable of meeting the Council�s Vision and behaviours.
�    Manage and implement council policies, procedures and other statutory obligations within the section.
�    To assist with the council�s wider strategic and statutory duty around homelessness and housing need, Adult and Childrens Social care responsibilities. 
�    Participate in equality and diversity training, information briefings and events as and when required as part of continuous professional development. 
�    Promote equality and diversity best practice in all areas of work. 
�    Ensure that any identified personal training needs are discussed with your immediate
Line manager including being appraised in accordance with the Council's Performance Appraisal scheme. 
�    Undertaking any other duties that can be accommodated within the grading level of the post.

Knowledge and Experience

�    2 years experience of managing staff
�    Experience of managing budgets and expenditure
�    Detailed knowledge of construction health and safety, and the duties of Construction Design and Management co-ordinator (CDM-c)
�    Detailed knowledge of planning and building regulation legislation
�    Detailed knowledge of relevant legislation and good practice
�    A proven commitment to partnership working and engaging service users in service development

Statutory and or Qualifications required for this post:

�    HNC or equivalent in Construction or equivalent evidenced, time served experience
�    Current Full Driving Licence

Decision Making

�    Management of staff and allocation of workload
�    Recommendations of policy changes to Cabinet Member and Director of Housing
�    Staff recruitment
�    Changes to procedures and working practices
�    Contract management

Creativity and Innovation

�    Improving practices and performance
�    Staff development

Contacts and Relationships

�    Working in a collaborative manner with external and internal customers, including contractors.
�    Working with tenants and other community groups to help solve complex household and neighbourhood challenges.

Other Key Features of the role 

(working environment / emotional / conditions i.e. regular outside work, unpleasant or hazardous conditions, practical demands such as standing, carrying or working in constrained positions, potential verbal abuse and aggression from people, or risk of injury).

Values and Behaviours

We strive to underpin our culture through strong management and authentic leadership, this means getting the management basics right, and ensuring what we commit to individually and collectively, we own and demonstrate accountability aiming to get things right first time. Building on this we also expect everyone at SBC to demonstrate and live our organisational values and behaviours , this means in our work we are:

Connected: We put Swindon and its people at the heart of everything we do. 
We display a communication and behaviour style that promotes a positive Council identity in connecting with residents, customers, colleagues and other stakeholders ensuring a partnership approach to delivering our vision. Always asking, �is what I am doing in the best interests of Swindon and its people,�?

Resilient: We are forward thinking and work smart 
We seek to identify where things can be improved, ensuring this learning is embedded, evaluated and built upon through a strong approach to continuous organisational development.

Brave: We respect and work together with our colleagues and customers to achieve success 
We act in an emotionally intelligent way, setting positive examples around accountability, risk and governance. This will be delivered through developing ourselves and our teams to achieve the highest possible levels of productivity and performance.

Job Category:   - Admin & Clerical

Job location: Carshalton Road, Sutton, Greater London, SM1 4LE
Sutton Housing Partnership
Hours per week: 36

Start date: Immediate start
Salary: £17.39 per hour

 Home Ownership Team Grade: Band 3 Reports to: Billing & Accounts Manager Purpose: Working together to deliver homes and communities where residents feel happy and secure. Values: High Performing, One Team, Make it Happen and Excellent Customer Service. Responsibilities & Outcomes Skills & Experience Expectations Key Responsibilities: ?

 Uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf) ?


 Make prompt contact and effectively manage service charge and major work accounts. ? 

Provide information on payment options and if necessary refer leaseholders to sources of advice. ?

 Refer appropriate service charge and major work debts to external solicitor. ?

 Recommend debts/credits for write[1]off/write-on. ?

 Identify and process refunds when accounts are in credit. ?

 Encourage payment by direct debit, create direct debit payments, and monitor direct debit payments and action direct debit BACS reports. ?

 Take payments over the telephone by debit or credit card. Essential: ?

 Customer Focused experience and committed to delivering excellent services and continuous improvement ? 

Ability to work under pressure, prioritise workloads and work to deadlines ?

 Excellent written and verbal communication skills. Ability to write clearly and creatively in a range of formats ?

 Respond positively to support the team during periods of heavy workload or situations requiring a flexible approach ?

 To be able to work without supervision and as part of a team ? 

Good standard of numeracy, literacy and ability to use IT systems and software and have a good working knowledge of Microsoft Word, Excel and Outlook ?

 Work to achieve personal and team targets by participating in team initiatives including occasional evening and Saturday working for which time off in lieu will be given. ? 

Work proactively to achieve SHP aims and objectives by meeting individual targets as agreed via appraisal/supervision. ?

 Use information technology accurately and effectively in accordance with SHP codes of conduct. ? 

Collaborate positively with all SHP staff to cover essential customer services as necessary. ? 

Attendance at resident forums, meetings with the Council and external agencies as required. ? 

Assist with the calculations of service charge actuals, keeping to deadlines and assisting with the printing and enveloping of invoices. ? 

Carry out any other duties within the scope of the grade as required by the line manager. ? 

Carry out duties and responsibilities in accordance with SHP Core Values, Standards, Targets, Policies and Procedures. ?

 Respond to correspondence, telephone calls, emails and complaints in accordance with SHP service standards and timescales. 

? Assist with calculation of service charge actuals. Key Outcomes: SHP aims to be a sustainable business and the recovery of debts and service charges, together with the effective management of the garage stock are important elements of this. This role is key to ensuring leaseholders and debtors understand their obligations and ensure that service charges and debts are recovered in an empathetic but firm manner, meeting the required targets. This role involves liaison with other colleagues within Neighbourhoods, Property Services and Finance. Assistance with the accurate & timely charging of the services provided to leaseholders is also required. Desirable: ? 

Qualifications: GCSE Maths and English at Grade C and above or equivalent ?

 To hold a current valid UK full driving licence and have access to a motor vehicle Driving License Desirable Business Insurance/Own Car Desirable Enhanced DBS No Mobile Working Hybrid working Evenings/Weekends Occasional Jobholders are required to undertake any other duties within their capabilities as may be reasonably require