Jobs

Job Title : Library Assistant
Job Category : Admin & Clerical
Location : Penarth Library, Vale of Glamorgan Council
Hours Per Week : 25.00
Start Date : Immediate Start
Start Time : 09:30
End Time : 17:00
Salary: £9.81

To assist in delivering a friendly and professional library service to the community at Penarth Library. This will involve dealing with enquiries, helping out with library activities, and providing support for customers to make use of the library stock, resources and facilities.
MAIN DUTIES AND RESPONSIBILITIES

The job description refers to the principal duties and responsibilities of the Post. It does not necessarily list in detail all the tasks required to carry out these duties and responsibilities.

1. To deliver the highest standard of customer service in all dealings with customers
2. Identify and resolve as far as possible any shortfall in service provision and report to supervisors or line managers
3. Respond to customer enquiries and requests for the range of library services, advising them helping customers to resolve any problems or difficulties they may be having
4. Provide accurate and consistent information and advice regarding library services, signposting customers to other organisations as appropriate
5. Advise and inform customers about Council services and raise service requests, with a view to resolving queries at first point of contact where possible or signposting customers to appropriate contact points
6. Promote the Council’s online services to customers and provide help and support for customers in their use
7. Provide help and support for customers in the use of the library’s stock, computers, online resources, equipment and facilities, including troubleshooting when problems arise
8. Deliver a range of library activities such as reading, literacy and informal learning activities, displays and events
9. Assist in maintaining library resources in good order, including shelving, stock management procedures and updating library databases

10.Carry out front desk duties and the associated back office processes relating to the Library Service and the Council Contact Point, such as enrolments, handling reservations, collecting statistics, and handling sale items
11.Take payments and assist with checking cash balances and floats as well as operating the cash register and other equipment involving cash

12.Utilise a diverse range of IT systems and databases to deliver library services and the Council Contact Point

13.Undertake training and participate in appropriate workshops required to fulfil the duties of the post and to enhance service provision

14.Keep library equipment and computers in a clean condition

15.Undertake occasional key holding duties in the absence of library supervisor and manager

16.Undertake work on and for the mobile library pop-up service and other such initiatives where required.

17.Comply with Library Service processes and procedures as detailed in the Staff Manual and other relevant documentation, and in accordance with guidance from supervisors and managers.

18.Be aware of Council policies and procedures necessary to effectively carry out the duties of the post, including:

⦁ Ensure compliance with the Council’s Financial Regulations, Standing Orders, Policies and Procedures.
⦁ Implement the principles of the Council’s Equal Opportunity Policy whilst carrying out the above duties.
⦁ Adhere to Health and Safety legislation / relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts / omissions.
⦁ Implement the principles of the Council's Environment Policy while carrying out the above duties.
19.Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time.

Job Category : Facilities & Environmental Services
Location : Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £12.60

The Performance, Compliance and Data Officer will assist the Operations Manager in: • Contract management activities • Financial administration and budget monitoring • Stakeholder engagement • Analysis of property data and production of reports.
This post will focus on customer service with responsibility for ensuring that tasks raised via the outsourced helpdesk and reported in the CAFM (Concerto) are followed up with suppliers, chased and completed in accordance with the contractual performance standards. The post holder will be a good communicator and will take responsibility for liaising with the customer that has reported the fault to keep them informed and see faults through to completion.
SKILLS & ABILITIES

1. The ability to work under pressure, organise and prioritise own work
2. Strong administrative and time management skills
3. The ability to run and understand reports on a CAFM system
4. The ability to communicate effectively and concisely with team members, contract providers, and members of the Council
5. The ability to process and raise invoices
6. Excellent interpersonal skills
7. Demonstrable IT skills
8. Flexible
9. Team-work and co-operation.
10. Good attention to detail.

KNOWLEDGE

1. A knowledge of statutory compliance and health and safety issues related to facilities management.
2. Knowledge of finance and CAFM systems
3. A knowledge of the structure of facilities management supply chains
4. A knowledge of administrative processes and systems
   EXPERIENCE
5. Administrative experience in a local government organisation or similar setting
6. Experience in running reports from a CAFM system or similar
7. Experience in a role dealing with compliance and health and safety legislation
8. Experience in the processing and raising of invoices for external suppliers

QUALIFICATIONS

A business administration qualification would be desirable but is not essential.

Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £15.40

Central Placement Team is looking for experienced worker in health or social care background (preferably) to undertake placement searches for care home placements for adult social care service users. Candidates need to have knowledge of the area of work, ideally with experience of use Liquidlogic client management system. Sound negotiation, administration skills required. IT literate, good people skills. Post is home based currently so candidates need to have access to broadband and wifi.
MAIN PURPOSE:
To discharge the Authority’s responsibilities under the Children Act 1989 and other relevant legislation with respect to children in need, children in care and young people leaving the care system.
To discharge the Authority’s responsibilities under ASCOF and other relevant legislation with respect to clients with disabilities, vulnerabilities and care needs.
To ensure the council’s eligibility criteria, policies and procedure are followed in relation to service users.
To help create packages of support to prevent unnecessary reception of children and young people into care and to assist adult clients to remain in their own home where possible and/or to move to suitable and appropriate residential care.
To match service user needs to potential placements.
To monitor the performance of current providers of placements and support services
KNOWLEDGE

Knowledge of the range of services that is available to children and families and adults and of the organisational framework within which they operate.
An understanding of the importance of confidentiality in the context of a social and healthcare environment.

An understanding of the operation of the Authority’s charging policy in respect of care services

A sound understanding of the Care Standards and relevant legislation and the CQC/OFSTED registration and approval process.

A sound knowledge of the nature of social and healthcare service delivery in the community

A knowledge of local services and community resources

A basic understanding of contract rules and obligations

An awareness and commitment to the Council’s Equal Opportunities Policy and its application to service delivery and the role.

An understanding of the assessment process

An understanding of the need for timely and accurate record keeping in order to provide management information and performance indicators

A working knowledge of the Council’s Financial Regulations and scheme of delegation

EXPERIENCE
Experience of working as part of a team.
Experience of using computer packages and undertaking administrative tasks.
Experience of working in a social care setting
Experience of negotiating agreements or contracts
Experience of working in a local government or third sector environment, ideally within a social care or community care setting

Previous experience of a customer focussed environment

Evidence of continued professional and personal development

QUALIFICATIONS

Educated to a high level – first degree or equivalent.
Progression to BR10 would require completion of the post graduate certificate in Commissioning in Public Care or any other relevant commissioning qualification.

Job Category : Education (qualified) (Kingston & Richmond)
Location : Twickenham Training Centre, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £19.44

The post holder will be occupationally competent and suitably qualified.

They will be part of a team who is responsible for the delivery of Business Administration and Customer Service apprenticeship standards. The successful candidate will oversee the development of schemes of work, lesson plans and resources managing a caseload of learners. The post holder will also work closely with the existing training team, participating in standardisation meetings and peer observations of teaching, learning and assessment.
They will support their learners individually providing ongoing assessment and carrying out learner reviews. The post holder will engage with employers to maintain and develop relationships. They will assist in the recruitment, induction, support, assessment and training of learners, as required and ensure that appropriate Information, Advice and Guidance is provided for all. They will also ensure that their learners are well prepared, confident and ready to undertake End Point Assessment in a timely manner.

Qualifications
Level 3 A1/CAVA/TAQA Award (Essential) and Certificate in Education & Training or equivalent (Essential)
Level 4 IQA/V1 (Desirable), Information Advice & Guidance - Level 4 (Desirable)
Careers Advice & Guidance - Level 6 (Desirable)
Skills and experience
Proven experience delivering and assessing Business Administration and Customer Service Standards
An experienced apprenticeship assessor trainer with Project Management experience and evidential occupational competence (Desirable).
Proven experience and track record of supporting apprentices through End Point Assessment.
Experience assessing and delivering other apprenticeship frameworks and/or standards including Management, Business Administration and Customer Service.
A good knowledge of Apprenticeship standards and related external body requirements.
The ability to develop and enhance programme content and delivery methods that meet the requirements of the apprenticeship standard.
A general understanding of Apprenticeship funding rules, requirements and compliance.
Experience with Ofsted inspections of Further Education & Skills.
Able to evidence Continuous Professional Development.
An excellent knowledge of British Values, Prevent, Equality & Diversity and Safeguarding.
● 2
Experience managing a large caseload of apprentices, assessing and training cohorts of up to 20 learners.
Able to work collaboratively with the Manager, Internal Quality Assurer and EPAO to report on learner progress and the quality of the provision.
Personal attributes
A passion for Achieving for Children’s vision, mission and values (trust, empower and respect) to support children and young people to live safe, happy, healthy and successful lives.
Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
Able to work flexibly and independently with limited management oversight.
Performs well under pressure, a keen eye for detail when faced with tight deadlines.
Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging objectives, celebrate success and deliver excellent outcomes for children.
Taking a strength based approach to managing situations.
Commitment to resource-sharing and collaborative working within Achieving for Children and across organisational boundaries in the best interests of children and families.
Excellent communication and interpersonal skills that are open, honest, persuasive and pragmatic, including excellent negotiation and influencing skills.

Job Category : Admin / Clerical
Location : Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £19.51

Main duties:
To be responsible for inputting and extracting providers and learners information into/ from the MIS database.
To analyse and produce performance data reports for the Adult Learning curriculum team including regular attendance and achievement monitoring from the service client management system (Pellcom/PICS) as and when required
Inputting learner survey responses and producing reports
Manage a database to track of learner progression outcomes
Set up and manage Google Classroom accounts for learners
Be responsible for the monitoring of the learner support funding
To support the Service in its IAG and enrolment functions
To carry out general business support duties which include
Data collation and inputting,
Maintain safeguarding logs (for management scrutiny)
Organise and coordinate meetings and events, including internal and external meetings and tutor CPD days; to coordinate organisation of learner certificate ceremony
To provide an efficient and effective administration across the service to ensure the smooth running of the service.
Support the team to respond to ad-hoc requests related to Adult learning delivery and coordinating responses
Coordinate service level agreements with partner organisations for course delivery
To undertake general administrative duties including taking minutes, telephone calls/messages, giving advice to service users, despatch and receipt of mail etc

Experience & skills

Experience of managing a Customer relationship management/MIS system, preferably in the education sector
Ability to maintain confidentiality at all times
Sound communication skills.
Excellent IT skills including including Google Suite and database management
Ability to work as part of a team
Must have good attention to detail and able to organise own workload to meet deadlines
Ability to maintain accuracy when processing high volumes of statistical data

Job Category : Construction Trades & Operatives
Location : City of Cardiff Council, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.21

1. To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
2. To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
3. To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.
4. To work with current and emerging technology to enhance customer contact services.
5. To ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.

Job Category : Interims
Location : RIVER PARK HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £39.42

To provide operational and strategic leadership to the integrated health and social care service that is formed under the Haringey Learning Disability Partnership (HLDP).
To discharge the council’s statutory responsibility to lead and develop the strategic and operational delivery of the HLDP in Haringey, in line with the Care Act 2014
To be responsible, as part of the Adult Social Services Leadership Team, for the delivery of Council and NHS strategies and goals, including, the implementation of the Care Act 2014 and delivery of the integration agenda supported by the NHS Better Care Fund.
The post is jointly funded by Haringey Council and Haringey Clinical Commissioning Group (Haringey CCG), via the HLDP Pooled Fund, with Haringey Council acting as the ‘lead partner’ in the partnership.

Knowledge, Qualifications, Skills and Experience
The post requires significant and broad experience in learning disabilities and also in managing others
Management experience of one or more work processes associated with the operations of the service.
Detailed knowledge and understanding of legislative and contextual framework affecting the work of the service including the Care Act 2014, Mental Capacity Act 2019 Children and Families Act 2014 Mental Health Act 2007 and others.
Knowledge of Health and Social Care needs of vulnerable adults.
Excellent leadership, analytical, communication, negotiation and social adaptive skills
Dynamic, energetic and solution focused with an ability to communicate complex issues in simple terms to all stakeholders
Ability to instigate and manage change continually, striving towards excellence
Proficiency in the use and understanding of IT and Information Management and data protection legislation.
Ability to manage and control large budgets

Minimum of 3 years post qualifying experience in relevant health or social care setting.
Relevant professional qualifications in social care or health services.
This post requires registration with the relevant health professional council / governing body (Health and Care Professions Council - HCPC).
This post is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure check with the Disclosure and Barring Service (DBS) will be undertaken. The DBS helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Job Category : Education (qualified)
Location : CIVIC CENTRE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £17.27

The Education Health and Care Plan Caseworker is the key professional in bringing together and identifying key information on children’s special educational needs across professional groups and agencies and is responsible for writing the education health and care plan for a child (EHCP) in collaboration with the parent and child.

The EHCP is a statutory document that must be written in a way that complies with local and national and local policies and approaches to SEND, in particular the 2014 Code of Practice. The EHCP Caseworker must identify appropriate outcomes and resourcing that is then devolved to settings in order to support children and young people with SEND between the ages of 0-25 years. The educational health and care plan is a statutory document and the support must be delivered by the educational establishment, in the way described in the EHCP.

The purpose of the educational health and care plan should achieve the best outcomes for children with SEND and maximise their attainment in preparation for adult hood in the areas of:

Achieving good education/employment
Maximising independence
Community inclusion/participation
Good health

The EHCP must be written in a way that ensure these aspirations are recognised and achieved, within the resources available.

Qualification
Professional qualification related to working with children at degree or higher education level
Additional qualifications related to children e.g. Understanding of child development
Knowledge of the code of practice as it affects performance targets and funding for children to meet their SEND needs
Knowledge of the SEND reforms 2014
Understanding of SEND and how it affects learning and social inclusion
Understanding of mental capacity
High level of attention to detail
Well- developed negotiation skills and conflict resolution

Job Category : Social Care & Health Qualified (Windsor & Maidenhead)
Location : Town Hall, Achieving for Children
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £33.77

Due to new government mandatory duties and LA having to take a set quota of UASC's this will mean and exponential increase of demand within the service that was not previously planned for, recruitment therefore needs to be progressed urgently to meet the need that is implemented with immediate effect.
About the role
Social workers in the Leaving Care service support young people who are looked after (LAC) and
Unaccompanied Asylum Seeking Children (UASC) from around age 16, working with the Permanence Team to transfer cases at the most appropriate point for the young person. Social workers lead on the identification of needs and pathway planning, and provide direct support to young people to achieve their aims.
Social workers will ensure the educational, training and employment needs of young people are assessed and met and will Identify needs and assist young people to develop the skills, knowledge and confidence they need to live independently, including to manage their money. This includes identifying and securing accommodation needs, assisting with the resettlement process and ensuring good quality legal representation for those seeking asylum, or who have an unresolved immigration status.

Social workers will carry some cases beyond the young person’s 18th birthday but may increasingly hand over support for older young people to Personal Advisors, as appropriate for each case.
About you: our role specification

Qualifications
Educated to a degree level with a relevant professional qualification in social work
Active Social Work England registration and proven evidence of continuing professional development
Skills and experience
Experience of building strong partnerships, maintaining relationships and co-producing solutions to challenges across a diverse set of stakeholders, including children, young people and their families. Advocating the voices of those we are working with.
Experience of keeping and maintaining records (in accordance with local policy) and producing accurate reports, presentations, written updates to a range of stakeholders (which may include families, children or young people).
Knowledge of statutory legislation (for example Children’s Act) and national policy drivers that will affect children’s services and your role.
An ability to manage an agreed caseload of young people in compliance with casework objectives, statutory and departmental policy and procedural requirements.
Experience of addressing specific equality or diversity issues within your practice with colleagues/service users and taking action to solve them.
● 2

Appropriate understanding of how to undertake direct social work responsibilities as an allocated worker to the children and young people, implementing plans and providing assistance and support to help them achieve their aims, using appropriate interventions and casework methods.

Personal attributes
A passion for Achieving for Children’s vision, mission and values to support children and young people to live safe, happy, healthy and successful lives.
Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
Able to use a range of digital hardware or software to support your work effectively i.e. microsoft or Google software.
Able to work flexibly and independently with limited management oversight.
Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging objectives, celebrate success and deliver excellent outcomes for children. Taking a strength based approach to managing situations.
Commitment to resource-sharing and collaborative working within Achieving for Children and across organisational boundaries in the best interests of children and families.

Job Category : Social Care - Unqualified
Location : County Hall, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.27

About The Service
CareFirst is the case management system used by social services and communities staff to record their service user information. The system also provides key performance indicators. The CareFirst Information Assistant provides assistance and support to end users of the CareFirst system.

About the job
To provide a single point of contact for internal / external users of CareFirst to log, expedite and, where applicable, resolve their queries or problems.

What We Are Looking For From You
We are looking for a dynamic, enthusiastic, confident person to join a small team in helping to provide a single point of contact for Children’s Services internal users of the current social care electronic case record system CareFirst.
The successful person will be expected to set up new users and organisations on the system as well booking staff on to the appropriate training sessions. Duties will also include, logging, expediting and, where applicable, resolving queries or problems from users and various data cleansing of records.

Job Category : Security
Location : London Borough of Hillingdon
Hours Per Week : 21.00
Start Date : Immediate Start
Start Time : 13:00
End Time : 19:00
Salary: £14.00

CCTV OPERATIVE
CCTV operative working 6 hour shifts averaging out at 21 hours per week over a two week period. (2 weeks = 42 hrs) Must have a valid SIA OPEN SPACE CCTV LICENCE for public surveillance. Job profile includes monitoring over 2000 cameras in a restricted room. Applicant must be conversant with CCTV legislation and ideally have local knowledge of Hillingdon. Must be able to monitor and download material from the system and provide detailed reports for Court use.

Job Category : Social Care - Unqualified (North)
Location : Firth House Selby
Salary: £13.00
Start Date : Immediate Start
Start Time : 19:00
End Time : 07:00

We are looking for Care assistants to cover part time and full time day & night shifts. Both positions are a 12 hour shift pattern either 8am - 8pm or 8pm to 8am. Full time will be 4 /days/nights per week. we still promote flexible working and a flexible work pattern can be discussed.

Job Purpose and Context
⦁ To enable customers to lead as active and independent lives as possible by providing holistic and personal care.

⦁ To promote choice to customers in their daily living by providing care which meets Care Quality Commissions (CQC) fundamental
standards and supports happy living for the years ahead

Knowledge and Understanding
⦁ Ability to read, understand and complete / contribute to care plans.
⦁ Health and safety in the workplace.
⦁ Manual handling procedures.
⦁ Safeguarding vulnerable adults.
⦁ Food hygiene.
⦁ Mental Capacity Act
Understanding of confidentiality and data protection within a care setting.

Experience
No prior experience of working in a care environment is required

Key Activities
Provide person centered care and support (including laundry, housekeeping and kitchen duties) as identified in the care plan, whilst promoting choice and enabling customers to maintain independence and dignity.
Assist in keeping the location clean, safe and odour free for customers.
Maintain and complete accurate documentation of all care and support undertaken. Recognise, document and report any changes in the care plan, and participate in customer reviews as required

Job Category : Financial
Location : Civic Centre, Runnymede Borough Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary:£35.00

The Candidate will take a leading role in the preparation of high quality Statement of Accounts and working papers in accordance with the relevant regulations and guidance.
Prior recent experience of Closing Accounts in a Local Government context therefore essential.
Main focus on Capital and Treasury but will be asked to help out in other areas.
Capital Accounting - maintain, monitor and control Capital Programme. Input valuations and all year end closedown and accounting entries including completion of grant claims and government returns.
Treasury Management activities including - daily and month end treasury activities, completion of statistical returns and cashflow forecasts. Year end closing on an IFRS basis completing all Financial Instruments related notes and transactions.
Maintain and operate the CIPFA Asset Manager System for Capital Accounting and the Logotech system for treasury - prior experience of these would therefore be an advantage.
Knowledge of year end Collection Fund accounting would be a bonus

Job Category : Social Care - Qualified
Location : Station Road Centre, Redbridge Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Scale point 10 £18.17 to £19.17 PAYE

This role will have a specific victim lead.
Overall Role Purpose
Reporting to the Senior Practitioner, the post holder will be responsible for the management of a caseload and to identify, develop and deliver, in partnership with other YOTPS staff and relevant external partner agencies, appropriate interventions and preventative initiatives, designed to prevent offending, reduce re-offending and anti-social behaviour by young offenders. To represent the YOTPS while undertaking court duty.

Key Subject or Content Areas (inc: Desirable Qualifications)
Youth Justice
Social Work;
Youth and Community;
Education;
Police;
Health;
Probation; or
Other relevant discipline

Knowledge / Experience Field Title
At least one year’s proven experience as a Youth Offending Case Manager using AssetPlus as assessment and planning tool.

A well developed working knowledge and understanding of the Children Act 1989, Crime and Disorder Act 1998, the Data Protection Act, GDPR and other relevant legislative frameworks and developments.

A good knowledge of the latest development of youth justice initiatives.

Knowledge of the causes of crime and effective interventions to reduce offending and re-offending behaviour, youth crime and anti-social behaviour.

An understanding of the roles and responsibilities of relevant statutory partner agencies.

A sound understanding of the research into effective practice with children and young people, particularly in the area of youth crime prevention.

Knowledge and understanding of child development, adverse childhood experiences and trauma informed practice.

Experience in writing Pre-Sentence Reports.

Job Category : Interims
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:30
End Time : 17:00
Salary: £29.02

SUMMARY OF RESPONSIBILITIES AND DUTIES:

1. To develop and implement a robust strategic and business planning framework for Children and Education or Adults and Housing services, ensuring a ‘golden thread’ is embedded across all levels of planning and the appropriate engagement of Elected Members, senior managers, partner agencies, staff and service users.
2. To ensure that strategic and business planning is intelligence led and based on clear understanding of need and performance.
3. To understand and keep abreast of national and local legislative and public policy developments and undertake broader horizon scanning in respect of either Children and Education or Adults and Housing services and ensure implications are appropriately communicated to senior managers and elected members and fed into strategic and business planning processes.
4. To provide strategic level advice, verbally and in writing, on policy and performance issues to senior managers and portfolio holders.
5. To effectively provide support and influence of policy direction through Member decision making processes.
6. To lead working relationships and liaison with the council’s corporate centre in respect of the input of ECHS department services into corporate planning and performance management processes.
7. To develop and implement a comprehensive performance management framework for Children and Education or Adults and Housing services.
8. To develop and implement the reporting of high quality performance information and intelligence relevant to the needs of governance bodies; senior and operational managers and staff.
9. To ensure appropriate change control in respect of specification and/or configuration of IT information systems in response to legislative changes or changes in business processes.
10. To quality assure and ensure all statutory returns to central government departments and other agencies meet requirements and are timely.
11. To lead on information governance in respect of either Children and Education or Adults and Housing services, ensuring compliance with all statutory and regulatory requirements.
12. To lead on the development of, and compliance with, inter-agency data sharing protocols in respect of either Children and Education or Adults and Housing services.
13. To lead on the development and use of multi-agency intelligence ‘hubs’ in respect of either Children and Education or Adults and Housing services in the borough which inform and support JSNA, other needs analysis and planning purposes.
14. To lead on innovation in the use of data and intelligence, including in the use of IT data reporting tools for planning and performance management purposes across council and multi-agency services.
15. To lead and ensure the successful implementation of the Service Level Agreements with schools in respect of educational data and training and to lead on further income generation initiatives (Children and Education postholder).
16. To lead for the service on new and existing programmes of work to support the delivery of integrated Adults and Health services (Adults and Housing postholder).
17. To lead and co-ordinate risk management procedures in respect of the ECHS department services, reporting on risks to senior managers and co-ordinating risk management planning and implementation.
18. To lead on the deployment of strategic services capacity in the development and implementation of specific service improvement strategies across either Children and Education or Adults and Housing services.
19. To lead and act as project manager on specific improvement projects as identified and commissioned by the departmental leadership team.
20. To lead the input of strategic services in the preparation for and process of external inspection, regulation and peer review, including self-assessment, the provision of required data, information and evidence and fieldwork planning.
21. To lead on the engagement of partner agencies in governance bodies, strategic and service planning and in performance management of either Children and Education or Adults and Housing services.
22. To lead on the co-ordination and servicing of Bromley’s multi-agency Children’s Executive Board and the borough’s Children and Young People Plan (Children and Education postholder).
23. To lead on the development of partnership governance structures in respect of adults social care and health services in conjunction with the Director of Adult Social Care.
24. To lead, manage and deploy Strategy Officers; Performance Team Manager and Performance Analyst to ensure this capacity is maximised and adds value to the delivery of services.
25. To provide effective supervision to these staff, undertake appraisals in line with council policy and ensure the learning and development needs of all staff in the service area are identified and met.
26. To manage appropriately all budgets in this service area and comply with the council’s budget setting and budget monitoring procedures.
27. To liaise with corporate Audit, sign off audit terms of reference and lead on post audit compliance in respect of services within this portfolio.
28. To work closely with the equivalent Head of Service for Strategy and Performance in respect of the overall use of capacity and resilience across these service areas, deploying staff and deputising for the equivalent Head of Service as required.
29. To deputise for the Assistant Director as required.
30. To undertake any other duties commensurate with the level of post as required to ensure the efficient and effective running of the department/section.