Jobs

Job Category : Education (qualified)

Location :WOOD GREEN LIBRARY, London Borough of Haringey

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £24.53
We require an experienced interim to cover the post of ESOL Curriculum to  lead & manage the ESOL curriculum area team to ensure the continual delivery of high quality adult and community learning and be responsible for overseeing the development and delivery of an innovative and quality assured ESOL curriculum offer that contributes to the priorities of funders and Haringey council, which also meets local needs.

We require someone who has significant experience of ESOL and curriculum leadership, someone who understands funding and AEB funded provision, someone with a creative flair and vision, who sees ESOL in the wider context; as a skill required to become an active citizen, and support individuals engage in society and achieve employment goals.  We need someone who can immediately lead on the effective delivery of ESOL provision, ensuring that the curriculum offer meets the needs of: local residents, council priorities, regional agendas and national strategies and is driven by service quality improvement processes, creative curriculum design and will support the continual improvement in the quality of education, whilst monitoring, developing and ensuring the curriculum offer meets the requirements on the Education Inspection Framework.

Role Purpose

To lead & manage the ESOL & Wellbeing curriculum area team to ensure the delivery of high quality adult and community learning and be responsible for overseeing the development and delivery of an innovative and quality assured ESOL curriculum offer that contributes to the priorities of funders and Haringey council, which also meets local needs.

Main Responsibilities

1.         Lead on the effective delivery of ESOL & Wellbeing provision, ensuring that the curriculum offer meets the needs of: local residents, council priorities and is driven by service quality improvement processes and meets the requirements on the education inspection Framework.

2.         Design and deliver the service’s ESOL curriculum offer in conjunction with the principal, quality manager and key local partners to best meet the needs of local residents, ensuring a good breadth of offer which demonstrates added value, employability and core skills development.

3.         Ensure that the provision complies with the conditions and requirements of the greater London Authority (GLA). The education & Skills Funding Agency (ESFA) and any other funding bodies and that performance targets are achieved.

4.         Keep abreast of national, regional and local agendas, policies and ensure that the curriculum offer is regularly updated to reflect changes to policy, plans, frameworks and funder expectations

Knowledge, Qualifications, Skills and Experience

Knowledge

•          Understanding of the national and regional adult and community education strategies, including local regional and national plans for skills, employment, health and other areas that impact residents/learners relating to their progression routes to employment and further learning

•          Strong understanding of sector norms and funding/ governmental expectations

•          Understanding of the EIF and Ofsted framework, processes and systems used in inspections and related to quality assurance mechanisms

•          Good working knowledge of Haringey Council’s corporate plan, opportunity Haringey and the priorities to which Haringey Learns contributes

•          Awareness of finance & budgets and the implication on service delivery

Qualifications

•          Level 5 or above Teaching qualifications (eg: CertEd, PGCE C&G 7407 or DTLLS)

•          OR minimum of a full level 4 teaching qualification (eg: C&G 7407 stage 2, CTLLS.)

•          OR educated to degree level with considerable management experience (minimum of 5 years) in Adult and community education or the FE sector

•          Level 4 ESOL qualifications, subject specialism

Skills

•          Project management

•          Teamwork/ leadership

•          Creative, innovative programme design

•          Effective communication

•          Solution focused

•          Customer focused

•          Analytical

•          Digitally literate

•          Collaboration

•          Partnership working

Experience

•          An experienced manager with significant experience of curriculum design and delivery, quality assurance, staff management, preferably in an ACE setting

•          An experienced manager who has a robust understanding of safeguarding, prevent and EDI

Job Category : Social Care - Qualified

Location : County Hall, Cardiff Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £30.50

To ensure the timely identification of children in need, children at risk, children with a disability, children being looked after, care leavers and homeless young people in accordance with Cardiff Children’s Service eligibility criteria, legal requirements, Council policies and procedures, and Government initiatives. 

To assist people to resolve difficulties in their lives and to enhance their independence and coping skills through telephone discussion and identification and sign posting to the most relevant services able to assist – including both statutory and voluntary agencies. 

To contribute to the development and maintenance of workable systems to ensure quality of service across the city and the identification of people particularly at risk. 

To work positively with colleagues in the statutory and independent sector to ensure an appropriate multi-agency approach, and to empower clients to speak for themselves.

Job Category : Building Services & Maintenance

Location : New Directions - James Dixon Court, Sefton MBC

Start Date: Immediate Start

Salary: £12.24


JOB PURPOSE

To carry out a range of domestic duties to ensure a high standard of cleanliness and a pleasant, safe and clean environment is maintained at all times.

Assist in the kitchen, including serving meals and refreshments.

MAIN DUTIES

1.         General cleaning tasks according to schedules of work.

2.         Kitchen domestic duties as necessary (including the serving of meals and refreshments), in accordance with regulations and guidance relevant to food preparation, cooking and storage.

3.         Use all materials, equipment and machinery safely and in accordance with guidance from manufacturers ensuring that items are stored safely and securely after use.

4.         Take reasonable care for the health and safety of yourself and others by taking positive steps to  understand hazards in the workplace, complying with safety guidance and ensuring that nothing you do,    or fail to do, puts others at risk.

5.         Take part in regular supervision sessions and team meetings and contribute to good communication   overall by sharing relevant information with colleagues.

6.         Maintain appropriate records as required.

7.         Undertake any other duties, as directed from time to time to meet the operational requirements of the service.


Qualifications & Training

No specific qualifications are required for this post

Experience 

Experience of undertaking general cleaning and domestic tasks 

Skills/Knowledge/Aptitudes

Ability to undertake all aspects of cleaning work including the operation of powered floor polishers, cleaning kitchen areas and if necessary laundry equipment

Ability to communicate well with others 

The ability to understand quickly and respond sensitively to the needs of service users

Ability to work as part of a team

The ability to complete routine records

Reliable and punctual

Able to work flexibly, independently or as part of a team 

Positive and enthusiastic approach to work

Tactful and diplomatic approach to others

Receptive to change

Ability to demonstrate behaviours that are aligned to the Company’s core values

Specific Requirements

Enhanced DBS Check

May be required to work weekends, evenings and bank holidays as part of planned rota

Job Category : Social Care & Health Qualified

Location : Civic Offices, London Borough of Sutton

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £30.16

Team Manager role for Children's First Contact Service.

Sutton’s Children’s First Contact Service  is a single point of contact for all early help and children’s social care services, support for children through to identifying children in need and child protection matters. Sutton’s Children’s First Contact Service aims to ensure a consistent and efficient response to referrals received by Children’s Service’s. The Children’s First Contact Service co-ordinates incoming referrals and seeks to ensure that they follow the appropriate pathway for the child's needs according to Pan London's threshold matrix.

Job Category : Social & Healthcare Qualified

Location : Bourne Hill Council Offices, Wiltshire Council

Hours Per Week : 37.00

Start Date: Immediate Start

Start Time : 08:45

End Time : 17:30
Salary: £27.92

PLEASE NOTE: Only candidates with two DFE references and compliance will be considered.

Support and Safeguarding Service - Empowering Families, Protecting Futures 

Our Safeguarding Social Workers are pivotal in supporting Wiltshire's vulnerable children, from pre-birth to age 18. Join a service who received an 'Outstanding' rating from Ofsted in September 2023, with positive inspection feedback.

We operate on a patch-based model, matching families with your expertise and chosen area within the county. We prioritise flexibility, offering various work locations and hotdesking opportunities to facilitate collaboration with safeguarding teams and services. 

We are looking for a registered Social Worker, with up-to-date knowledge of key child care legislation, guidance, and best practices relating to the protection and support of children and young people. Experience in completing assessments, reports, and plans for children identified as vulnerable or in need alongside a full driving licence will be essential.

This is a hybrid working role with expectation of weekly office attendance, and requirement to travel around the County, specifics to be discussed at interview.

Job Category : Social Care & Health Qualified

Location : Civic Offices, London Borough of Sutton

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £26.25

Social Worker based in Children's First Contact Service to process referrals received from multi agencies and the community

Job Category : Housing
Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £23.67

require X2 service managers to work within our voids service managing works and contractors across geographical areas. must have experience of managing both external contractors and internal operatives. managing works and budgets, keeping to budgets and timeframes.


PURPOSE OF THE JOB

To lead and manage a team of craft operatives undertaking maintenance works to the Councils’ housing stock, and

ensure that the highest standards are achieved and maintained. This will require the post holder to utilise their

specialist building industry knowledge.

Ensure that Southwark Building Services delivers the repair provision in accordance with the terms of the contract, and

that individual operatives are aware of, and meet their obligations in relation to the contract

Ensure that all works are appropriately planned and undertaken in order to drive up customer satisfaction ratings.

PRINCIPAL ACCOUNTABILITIES

1. 2. 3. 4. 5. 6. 7. Provide and deliver a comprehensive contracting service to our clients, for the voids, day to day and emergency

works, delivering the repairs service required by effective use of in-house staff and contractors.

Manage, organise and control the activities of all allocated operatives - setting targets, monitoring performance,

attendance and conduct - identifying training needs and resolving issues in line with council procedures Deliver

a highly professional service through on-going technical expertise and knowledge development amongst the

team, and actively encourage staff to identify and implement changes in working practices that will deliver

continuous improvement.

Ensure compliance with both Fire Safety and Health & Safety legislation and protocols at all times.

Respond to and resolve customer enquiries and complaint as they arise and in a timely fashion.

Promote and deliver a customer focused service that is responsive to customer needs.

Maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice.

Responsible for the training & development of staff in accordance with Performance Management, including

CPD, objective and target setting and the delivery of work plans.

Knowledge, including educational qualifications:

Essential (E)

or

Desirable (D)

How assessed

(S/ I/ T)

HNC Building studies or equivalent, or be working toward that qualification or

have extensive equivalent experience

E S I

Demonstrate evidence of continued professional and personal development

within a relevant discipline.

E S I

Understanding of issues around the delivery of maintenance and refurbishment

contracts in an urban environment.

E S I

An understanding of construction and maintenance related contracts. E I

Understanding of relevant legislation and codes of practice including H&S,

Building Regulations, Fire Regulations, etc.

E I

Understanding of landlord / tenant matters, leaseholder consultation

requirements, and contract dispute & resolution, particularly Disrepair and its

special circumstances.

E I

Experience:

Experience of dealing with the public and in resolving queries and problems. E I

Able to diagnose complex building defects and to produce specifications for

repair / replacement.

E I

Experience of managing both staff and contractors in a repairs environment. E I

Aptitudes, Skills & Competencies:

Ability to lead and motivate staff, to act as a coach and mentor, and to provide

strategic direction to the workgroup.

E S I

Ability to communicate both verbally and in writing, and to adjust

communication style and content to meet the needs of the audience.

E I

Ability to formulate practical solutions to problems given the constraints of the

situation.

E I

Ability to make well reasoned decisions based on available information, within

given timeframes.

E I

The ability to manage people, and the ability to set, monitor, and assist staff to

achieve realistic targets.

E I

Numerate, with strong analytical skills, and the ability to present information at a

level appropriate to the audience.

E I

Ability to negotiate issues, and to exert influence over the views and opinions of

others.

E I

Ability to plan, prioritise and organise workload to meet required deadlines. E I

Ability to manage against a budget, and to allocate resources efficiently and

effectively.

E I

Ability to respond to the needs of customers politely and efficiently, and to deal

with issues calmly and objectively.

E I

Can use the available information technology effectively, and efficiently to meetwork demands

Job Category : Admin & Clerical

Location : Ballard House, West Hoe Road, Plymouth City Council

Hours Per Week : 1.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £12.18

We are seeking an enthusiastic individual with excellent organisational and interpersonal skills to support the Business Support Team within our Families First Service.  

In order to undertake this role, it’s essential that you have the following: 

•          GCSE Grade A*-C (9-4) or equivalent in Maths and English. 

•          A willingness to undertake appropriate learning and development as required.  

The ideal candidate would also have the following desirable qualifications and knowledge: 

•          A good working knowledge of Microsoft Office software packages. 

•          Experience of working in a clerical or administrative environment. 

•          Experience of working in a team. 

•          NVQ Level 2 or 3. 

•          Customer care qualification or training.  

Clerical officers will all undertake a range of generic clerical work and front facing

tasks. There are a number of more specialist tasks which all clerical staff will be

expected to undertake. The balance (%) of tasks will differ depending on the service

area.

To act as first point of contact for clients and others who visit the reception

and answer calls in a timely manner. To provide clerical and administrative

support across a range of departmental activities including data inputting and

financial processing, and undertaking specialist administrative tasks (all staff will

be expected to contribute to cover).

The Role requires the candidate to search through a variety of different systems to identify families, summarise historical involvement with Services and add Contact Records to our system.  The information they will be reading is highly sensitive and can be, at times, distressing.  Accuracy is key to this role, as is confidentiality. 

The candidate must be able to self-motivate and work in relative isolation as the other clerical staff in the team work from home. 

The team work 8am-8pm and we would welcome applicants who wanted to cover the latter part of the day from 10am-6pm or 12noon-8pm

Interpersonal and communication skills required when arranging meetings

/conferences with internal and outside agencies

 Tactful communication when engaging with users of the service

 Investigate finance errors, verifying and auditing payments

 Accurate cash handling skills

 Keyboarding skills with proficient typing/word processing skills

 Literacy and numeracy skills for note taking

 Day to day processing and management of financial information, payments

and distribution of confidential information

 Ability to seek support and manage emotional responses on occasions, as

the post holder will be exposed to client information that is sensitive and

may at times be distressing, and will have regular exposure to service users

under stress with a range of complex needs

 Ability to provide an excellent person-centred approach when dealing with customers

Job Category : Sec / Admin

Location : Multiple Locations , North Yorkshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £23.70

The Council is working through a wide-ranging transformation programme following re-organisation from April 2023. To enable this work over the next 18 months we are seeking qualified accountants with experience of working in a local government setting, supporting financial management of services. Successful candidates will be working within established teams, providing financial management support to service managers, including: in-year budget management, budget setting and year-end management accounts

Hybrid working (County Hall/from home/and other council offices as required)


Job Purpose:   The core focus of this job is to work within a specialist team -providing financial information, advice and support to a range of customers including budget managers, senior management, and partners / external clients.

Operational management      •          Assist and support budget managers through budget setting and monitoring as part of the framework for the finance function as a whole,

•          Assess financial implications of initiatives and/or changes to the business of the Council.

•          Analyse financial performance, so contributing to medium and long term business planning/forecasts.

•          Promote and uphold standard ways of working in line with the framework for the finance function as a whole, as determined by the Corporate Director, Resources.

•          Ensure appropriate professional financial and related standards as required by the Corporate Director, Resources and the Council’s Constitution.

•          Assist and support budget managers to ensure completion of the annual financial accounts in line with the framework as determined by the Corporate Director, Resources.

•          Assist in the development of business cases and commercial ventures, including using a range of estimating, forecasting and scenario testing techniques.

•          To deputise for Senior Accountant or Head of Finance as required.

•          Undertake financial modelling/scenario analysis on such projects/budgets as assigned to the post.

•          Provide financial support to projects.

•          Assist in the provision of financial support to higher risk projects and budgets.

•          Promote professional standards in line with statutory and regulatory requirements and as determined by the Corporate Director, Strategic Resources.

•          Contribute to the preparation of statistical returns, closedown of accounts and other returns

Job Category : Social Care - Unqualified

Location :Nutgrove Building, Knowsley, L36 9GD, Knowsley Borough Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £18.22
Family time support worker for supervised contact

Job Category : Financial

Location :County Hall – Main, Wiltshire Council

Hours Per Week : 37.00

Start Date :Immediate Start                

Start Time :09:00

End Time : 17:30

Base Salary : £50,788.00

Please Note: There will be an initial pre-screening interview via the phone. 

No full management of a team but will be required to monitor the quality and quantity of the work of others.   

Will provide advice, guidance and support to colleagues to ensure whole team achievements are met. 

May be required to project manage a team or specialist staff across service areas and external partners.

Job purpose: Provide authoritative and recommended advice on a specialist area for the council and / or partners to

ensure proper compliance. Advice and support to teams/service/partners on a range of topics in order to further the

achievement of the council’s visions, goals and core values.

Supervision

and/or

Management of

People

No full management of a team but will be required to monitor the quality and quantity of the work of

others.

Will provide advice, guidance and support to colleagues to ensure whole team achievements are

met.

May be required to project manage a team or specialist staff across service areas and external

partners.

Indicative

qualifications

Master’s Degree in relevant profession, or equivalent experience/skills.

Licence / certificate / qualification required for the role.

ITQ 2 or equivalent ICT skills and abilities demonstrating significant experience in related systems..

Knowledge and

Skills

Substantial relevant experience as a professional expert in a large complex organisation within a

related specialist field.

Organisational expert in the area of specialism.

Significant experience of leading complex and diverse areas of work involving a wide range of

contacts which has a high impact on the organisation, community and partners.

Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation

and a good understanding of emerging developments in the area of specialism.

Excellent ICT skills including use of Microsoft applications and specialist systems.

Excellent understanding of emerging developments within the scope of the specialist area.

Extensive knowledge of local government and wider sector / external influences.

Authority and credibility to build relationships and engage successfully with colleagues, partners and

customers.

Excellent persuasion and negotiating skills, in order to motivate people and partnerships and

influence outcomes critical to the organisation.

Proven ability of managing significant budgets and resources.

Substantial experience of defining and developing systems, policies, procedures and / or practices

and contributing to strategy development.

Extensive experience of managing change effectively in a variety of functional and business

environments.

Proven ability to apply high levels of initiative and strategic awareness to problem solving and

decision making.

Excellent time management skills to manage a complex workload prioritise and set deadlines.

Excellent leadership skills to inspire and motivate people they will be in contact with as part of theirdelivery of their work.

Job Category : Engineering & Surveying

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 16:00
Salary: £25.90

PURPOSE OF THE JOB

To carry out detailed site and professional electrical inspections & condition surveys.

To monitor quality of works by contractors, external specialist consultants and other agencies to facilitate high levels of service delivery with the preparation of weekly service provider and site reports.

To carry out design surveys with the service provider and signs off the quality and content of work in each property and section of work.

Experienced  in overseeing Electrical contractors works and putting together reports for progress meetings, reviewing Electrical Installation Condition Reports and agreeing Remediation works identified to obtain Satisfactory outcomes ,  conversant with Domestic Fire Alarm systems and their Certification. 

The contract to be worked on is based on the delivery of a large Domestic Electrical Installation Condition Reporting programme , the completion & certification of any remedial works identified to make the installation's Satisfactory and Domestic Fire Alarm Installation & Servicing works.

Experience in dealing with external contractors completing the above works is required and producing reports for meetings.

The candidate should have experience in a Social Housing environment and the challenges this presents.

The role will be office-based collating and reviewing certification for compliance with site-based visits to properties to agree works , undertake quality control checks and communicate / meet with external stakeholders, some working from home may be available at the discretion of the line manger after a probation period were working patterns permit.

The candidate will hold BS7671 18th Edition (2382) , Inspection & Testing (2391) and a Level 3 Qualification in Electrical Installations / or equivalent time served electrical apprenticeship.

Knowledge, including educational qualifications:

Educated to a level in an electrical related discipline; and/or able to demonstrate the necessary relevant experience i.e. a JIB Graded Electrician / Time served Apprenticeship

Knowledge of BS7671 18th Edition Amendment 2.

Knowledge of Testing and Inspections in accordance with BS7671

Knowledge of the Installation , Testing & Certification of Domestic Fire Alarm systems to BS 5839-6-2019

Knowledge of preparing short site reports on contractors and sites.

Knowledge of the Asbestos Regulations

Experience:

Experience of working in a construction related environment.

Experience of working with AICO fire alarm systems and their RF commissioning requirements

Experience of liaising / working with electrical contractors

Extensive experience of working within a team.

Aptitudes, Skills & Competencies:

Ability to communicate effectively both verbally and in writing.

Ability to use computer systems including word processing, spreadsheets for correspondence, reports and performance monitoring.      

Ability to work on own initiative and be self-motivated.

Ability to analyse and evaluate contract information, producing reports on findingsEffective interpersonal skills and ability to represent the team at organisation level and build customer confidence

Job Category : Social Care & Health Qualified

Location : Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:45

End Time : 17:00        
Salary: £22.95

●          To ensure compliance with the professional code of conduct and fulfil obligations under the relevant legislation, including the Care Act 2014, CHC, the MCA and the MHA.

●          To be fully responsible for managing a caseload including people with complex needs, (including mental health).

●          To be responsible for accepting referrals, undertaking screening, and carrying out assessment of needs for people.

●          To apply eligibility criteria as identified in the Care Act and work in accordance with its requirements to ensure people's well being.

●          To assist vulnerable adults to be protected and safeguarded and ensure that they are effectively managing their own risks and capacity wherever possible. 

●          Ensure that a strengths based, person centred approach is central to your interventions

●          To discharge statutory duties related to the care of adults and of their carers.

●          To maintain the professional qualifications, memberships and registrations required to perform the role, including keeping updated CBD.

●          To develop and maintain effective working relationships with all partners (both internal and external). 

●          To promote and participate in good team working practices and to demonstrate these whenever possible.


Qualifications and Experience:     ●   Educated to degree level with appropriate professional qualification relevant to the role and specialism (e.g.- CSS/CQSW or DipSw  Dip COT or Degree in Occupational Therapy) 

●          Registered with SWE

●          Knowledge of the Care Act 2014,,the Mental Capacity Act 2005 and other relevant legislation.

●          Demonstrable understanding of the principles and application of excellent adult social care

●          Demonstrable experience of creating effective working relationships with internal and external customers

●          Strong literacy, numeracy, interpersonal and IT skills.

●          Relevant experience of working in a Social Care setting or other relevant agency Application      ●          Experience of a similar role in a Local Authority. 

●          General knowledge across all council services. 

●          To have attained a relevant Post Qualifying award.  E.g. Practice Teaching, PQ Award; ASYE

●          A minimum of 1 year’s experience as a qualified practitioner 

●          Experience of commissioning and coordinating delivery of services.

●          Experience of using case based ICT systems.

Ability to:       Meets the following criteria as set out in the One Council Leadership and Management Framework.

Understand the Business and Customer Needs

●          Balance conflicting interests to find an effective solution

●          Recognises financial pressures and the need to provide value for money and maximise return on investment

●          Uses and shares best practice in service delivery from within and outside the organisation

●          Responds proactively to organisational change

Lead:

●          Support colleagues in achieving performance objectives

●          Display a commitment to own and team’s personal development and learning

●          Actively promote a culture that values equality and diversity

●          Measure and monitor service delivery standards

●          Continuously looks for ways to improve services and develop new ways of working

●          Promote the corporate and service view.

Communicate effectively:

●          Uses a range of communication styles to influence others 

●          Communicate at all levels, always sharing information with those who need to know

●          Demonstrates an awareness of the impact of own communications on others

Build Relationships:

●          Acts as team player, to promote a friendly climate, good morale and team cohesiveness.

●          Mediates conflicts with internal and external customers effectively, or recognises the need to escalate appropriately, in order to facilitate a mutually beneficial resolution. 

●          Establish effective working relationships with a wide range of colleagues and partners at all levels           

●          

Knowledge:    ●                      ●    Understanding of the different roles within the service.

●          Understanding of the external and internal influences on the service and their impact on service delivery.●          Proficiency in a social care case management system and in particular Liquidlogic IAS

Job Category : Admin & Clerical

Location :County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 07:30

End Time : 17:00
Salary: £13.05

The post holder will be responsible for the management of our Health Transport Request Inbox, inputting requests directly into our system (called Trapeze, no previous experience of this system is expected).  

The post holder will also be asked to help other team members organise transport for eligible Social Care and Health services users into a wide variety of settings within a given geographical area of Somerset. The post holder will be involved with the tendering and management of contacts as well as helping to oversee the daily schedules of Volunteer Drivers.  This will involve close liaison with Transport Providers, Childrens and Adult Services, Carers and NHS colleagues.      

Working Arrangements - can work from home, however will be required to attend County Hall occasionally for training and line management meetings, (these take place every six weeks).

Key Qualities - candidates must have excellent attention to detail and maintain a high level of accuracy when entering Transport Requests.  The post holder should also be confident using IT systems, including Microsoft WORD, Excel and Outlook.  Excellent verbal and written communication is required for this role

To organise transport for eligible Social Care and Health services users into a wide variety of settings within a given geographical area of Somerset. The post holder will be responsible for tendering and managing contacts as well as overseeing the daily schedules of Volunteer Drivers within their specific area.  This will involve close liaison with Transport Providers, Childrens and Adult Services, Carers and NHS colleagues




Qualification/Knowledge/Experience/Skills

Excellent oral and written communication skills, with proven experience of working with customers.

Excellent organisational skills, with the ability to work efficiently, under pressure and managing conflicting demands and deadlines.

Able to prioritise.

Computer literacy.

Can use initiative appropriately.

Excellent attention to detail and maintain accuracy levels in all areas of work.

Proven experience of team working.

Ability to communicate effectively and confidently with colleagues at all levels – contractors, volunteers, service users, internal and external Transport Requesters.

Flexible

Methodical

Tactful and diplomatic.

Reliable

Self-Motivating 

Can use initiative appropriately.

Good negotiation skills

Ability to meet deadlines. 

Contract Management Experience

Good geographical knowledge of Somerset.Knowledge of local government and transport legislation.

Job Category : Legal

Location :Carmarthenshire County Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £110.00

The role would sit within the Legal Service's Social Care and Education Team and report to the Senior Solicitor in charge. The role will focus on adult social care and education law.