Job Board

Job Category : Social Care & Health Qualified
Location : Bracknell Forest Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £25.58

We are looking for an experienced Senior OT to join our Enhanced Intermediate Care Team. We are a multi-disciplinary team of OTs, physios and nurses working together to facilitate discharge from hospital, prevent unnecessary hospital admission and maximize independence at home. We work alongside a large team of support workers providing a short term reablement service. We are a friendly and supportive team, are home based at present apart from essential visits, but have the IT kit to facilitate this, We also have the required PPE available. This is a fast moving, highly effective service that provides valuable support to people at times of crisis

Experience in reablement is essential along with a positive attitude. There is also an element of shift working – one late shift per week 12 noon to 8 pm and 1 weekend in 6 (with time off in the week in lieu of this). Full time hours preferred

Job Category : Financial
Location : Civic Centre, Runnymede Borough Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £19.07 per hour

The Candidate will take a leading role in the preparation of high quality Statement of Accounts and working papers in accordance with the relevant regulations and guidance.
Prior recent experience of Closing Accounts in a Local Government context therefore essential.
Main focus on Capital and Treasury but will be asked to help out in other areas.
Capital Accounting – maintain, monitor and control Capital Programme. Input valuations and all year end closedown and accounting entries including completion of grant claims and government returns.
Treasury Management activities including – daily and month end treasury activities, completion of statistical returns and cashflow forecasts. Year end closing on an IFRS basis completing all Financial Instruments related notes and transactions.
Maintain and operate the CIPFA AssetManager System for Capital Accounting and the Logotech system for treasury – prior experience of these would therefore be an advantage.
Knowledge of year end Collection Fund accounting would be a bonus.

Job Category : Admin / Clerical
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £16.29

Service Desk analyst required to take first line calls on the phone, response to calls raised on the portal and may also be required to attend other sites to undertake work
Role Purpose
We are looking for a customer focused Service Desk analyst who can deliver exceptional service to digital users across Haringey.

You’ll need to be an excellent communicator, both orally and written, and have a professional telephone manner with a good measure of patience plus the ability to explain instructions clearly to non-IT staff at all levels across the council.

As well as being able to demonstrate strong ICT competencies and an aptitude to learn, you’ll need to have a strong customer service ethos.  It’s a fast-paced environment and we need enthusiastic staff who are passionate about resolving 1st and 2nd line ICT issues. You are not just desk bound in this role as you will support users in our “hub” and visit other sites to support our users. This role can be pressuring and challenging at times but if you’re able to take up the challenge, then you will find it a rewarding job and it could just be the perfect next move for you. 
  
A strong knowledge of Microsoft based operating systems with emphasis on Windows 7/10 and Office 365 would be very beneficial. ITIL qualification and/or MCP certification is preferable but not essential.  

Qualifications

Ideally educated to A level or equivalent standard, or holds a relevant professional qualification.

Technical Experience / Skills / Knowledge  
 
Proficient in understanding the IT / IS infrastructure, configurations and the IT applications and service processes used within the organisation.

Proficient in installation, testing and commissioning of supplier specific equipment and software in all legitimate operational environments.

Familiar with the use of tools or systems which provide access security control (ie prevents unauthorised access to systems).

Familiar with techniques for identifying, gathering and validating users’ needs in the delivery of Digital services.

Familiar with corporate, industry and professional standards, policies, regulations, compliance and codes of conduct associated with the role.

Familiar with configuration management and version control.

Other requirement

Has a driving licence and is able to driving around the Haringey campus

Job Category : IT
Location : Preston Campus, University of Central Lancashire
Hours Per Week : 36.25
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:15
Salary: £500.00 per day

Job Purpose:
This role is a critical member of the Microsoft Product Team, which is responsible for the ongoing development and continuous improvement of our customer engagement capabilities.
Working in close collaboration with the whole web team, the role-holder will lead on the design and implementation of solutions based on the Microsoft Power Platform, specifically around App Portals. They will help drive, inform and implement technological solutions taking ideas and/or designs to development into production.
Following agile development practices, the role-holder will work collaboratively across the wider Learning & Information Services team.

To deliver a Dynamics 365 solution for the processing of University applications, both direct and UCAS students, home and International. In addition the creation of Portals for the applicants to apply and track their application and an Agent portal for those international applicants who have agents act on their behalf.
A developer is required for the development of solutions using power app portals. The candidate will ideally have experience across the power platform and dynamics CRM. They should have experience in taking user requirements and translating to a full solution on the power app portal platform.
The candidate should have knowledge of (languages) as well as working in a pan agile development environment. Core Skills required, – Extensive knowledge of the Microsoft Power Platform – MS PowerApps, Power Automate, and Power BI required – Strong foundational knowledge of Microsoft 365 including the Azure AD, and Azure ecosystem – Experience in higher education preferred particularly experience in the area of admissions and recruitment – Strong business analysis and functional understanding, including requirements gathering, creating/deploying solutions to end users The service will be provided in line with the details in this work order, any additional information provided as part of the procurement process and the proposal submitted by the supplier.

Work Experience
Extensive experience of development, configuration, and maintenance of PowerApps (Microsoft) portals, Power Automate and Modal driven apps.

Development of portals integrated with Dynamics 365

Experience of development in Dynamics Plugins, Workflows and JavaScript libraries development.

Experience of working within an agile software development environment and relevant tooling such as Azure DevOps, Kanban Boards and so on.

Skills/Abilities
Skills in the technologies and tools mentioned above

Ability to communicate and collaborate well with colleagues and stakeholders at all levels of an organisation with varying technical experience and capabilities.

Ability to manage and influence discussions and workshops for example around design, technology and development standards.

Ability to remain calm and work well under pressure, both as part of the team and on own initiative.

Appreciation of business priorities, deadlines and client requirements.
Experience in working in a team environment, motivating staff and ensuring the projects are delivered.

Awareness and understanding of confidentiality

Commitment to personal and professional development

Demonstrate a flexible approach to work and working hours

Job Category : Parking
Location : RIVER PARK HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £14.90

Role Purpose
The post holder will be responsible for dealing with enquiries and complaints relating to highways and parking. The postholder will predominantly deal with parking permit enquiries , either dealing directly with applications, resolving complaints or supporting applicants through their online applications.

To be responsible investigating and responding to enquiries received in relation to parking and highways services

To collate information from various sources, including liaising with technical staff services and cross service officers to prepare comprehensive, prompt responses to enquiries.

To liaise with officers in customer services, the corporate feedback team, assisting with complaint resolution and when required liaise with complainants to ensure a comprehensive understanding of concerns and achieve quick resolutions.

To deal directly with residents by telephone supporting them with online permit applications and resolving their concerns.

To be proficient in the use of IT systems and to develop detailed working knowledge of service specific IT system ( Taranto System).

When required to assess applications for disabled parking bays , or process applications for parking permits.

To provide general support to the service management team, and when required organise meetings with external participants and taking minutes of key meetings.

Knowledge, Qualifications, Skills and Experience
Excellent verbal communications skills and the ability to deal effectively with customers in a regulatory service, adhering to policy and guidelines while resolving concerns.

Excellent literary skills with the ability to draft responses to customer enquiries on parking and highways issues.

Experience in the use of IT systems

Enthusiastic and self-motivated with a positive and constructive approach to work and a polite, professional and helpful manner.

Job Category : Social Care & Health Qualified
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £23.00

Reablement is short support term, which helps clients to become as independent
as is possible, by giving them the opportunity, motivation and confidence to
relearn or regain some of the skills for daily living that may have been lost as a result
of illness, accident or disability.

The purpose of the job is to:

• Provide a short, intensive reablement service for people with disabilities and
those who are frail and recovering from illness or injury, focusing on helping
people to restore their optimum level of independence.

• Motivate individuals and supporting them to build confidence through
identifying their goals and providing positive feedback about their progress and
achievements.

• Work with the reablement Occupational Therapist, to help deliver an
agreed reablement plan, to help Service Users identify and achieve their goals
relating to a range of social care tasks such as washing and dressing,
showering, meal preparation and helping people engage in community
activities.

• Provide support to adults to develop and maintain activities of daily living.

Main Duties and Responsibilities

1 To support service users in a structured and consistent way to undertake a
range of social care tasks such as washing, dressing/undressing, showering
and bathing, meal preparation, domestic activities, engaging in community
activities, working to a graded programme to help optimise their level of
ability and independence.

2 To deliver agreed individual reablement programmes (with guidance and
instruction from the therapists and managers) which includes tasks such as
identifying suitable assistive technology equipment and demonstrating the
safe use of such equipment, advising on strategies for managing fatigue and
pain, preventing falls, using adaptive techniques e.g. one handed or seated
activities. In the delivery of all support, ongoing risk assessment to ensure
service user and worker safety is prioritised.

3 To use supportive and motivational approaches to help service users identify
and achieve their goals and build confidence, ensuring the delivery of a
quality service.

4 To work with health colleagues to deliver an integrated service where this
has been identified as beneficial to the person.

5 To provide written case notes of the person’s circumstances, whether
improvement or deterioration, to help with the progression and review of the
reablement programme.

6 To respond to any emergency situations, by taking the appropriate action e.g.
contacting a doctor or the ambulance service etc.

7 To liaise closely with senior support workers, Reablement Team Leader and First Response Team Manager promptly informing them of any circumstance that requires an immediate response.

8 To attend Supervision, Team Meetings and Training as instructed to maintain high standards and compliance with regulations and Council strategies. This will include e-learning courses, attending venues outside of the service, attendance on non-working days and at times undertaking training in personal time.

9 To maintain a high standard of administrative procedures by adhering to
systems, completing accurate and comprehensive recording / documentation
that evidences delivery of a reablement care and support service.

10 To identify, record and report all incidents / accidents, potential safeguarding
and any other high-risk situations where a Service User’s safety may be at
risk.

11 To respect the confidential nature of the work and protect personal
information in accordance with General Data Protection Regulation.

12 To adhere to safe moving and handling procedures in line with individual
support plans following training.

13 To contribute to the development of person-centred planning, and work in a
person-centred way, ensuring each individual’s plan has meaningful and
achievable goals with positive outcomes that meet aspirations as well as
needs.

14 Where needed, support individuals to get in or out of bed, with dressing,

Job Category : Technical
Location : Lambeth Town Hall, London Borough of Lambeth
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £26.11

Describe in a few brief sentences

1. A qualified Trading Standards professional is required to join this small team, carrying out triage of referrals and notifications received from Citizens Advice, provide advice, carry out investigations, manage cases through to prosecution and appeal as required. Face to face visits and also support for wider operations (e.g. Covid) is required. Test purchasing operations experience with follow up case management would be welcome. Please note that general enforcement or regulatory experience is not sufficient to carry out the full duties of this role.
2. A flexible approach, team working as well working on own initiative are desired. Some evening and weekend working is required.

Qualification
The Diploma in Consumer Affairs and Trading Standards (DCATS), a Consumer Protection degree or equivalent experience.
A suitable qualification to act as an Inspector of Weights and Measures

Key Knowledge
Knowledge and understanding of the Police and Criminal Evidence Act (PACE), the Regulation of Investigatory Powers Act (RIPA), Criminal Proceedings and Investigations Act (CPIA) and Human Rights Act (HRA).
Detailed knowledge of legislation enforced by Trading Standards, evidential and court procedures and an understanding of Proceeds of Crime, Money Laundering and related legislation.
Knowledge of the principles of primary authority arrangements
Relevant Experience
At least one year’s experience of working unsupervised when undertaking criminal investigations to a high professional standard. This will include good knowledge, investigative skills and experience in identification of offences, gathering and recording evidence, interviewing suspects and preparing prosecution reports
Proven experience of trading standards work across the relevant consumer protection areas including:
Product Safety;
Fair Trading (Criminal);
Intellectual Property;
Metrology (where appropriately qualified).
Provide a helpful, competent service, sensitive to the needs and aspirations of our diverse communities.
Act with integrity and honesty when dealing with people
Able to deal with difficult situations involving conflict and potentially aggressive situations
Provide timely, appropriate and accurate responses and advice to colleagues, partners and service users.
Respect and help to achieve team goals and targets.
Be flexible, approachable and positive for own area of work and other services

Job Category : Administration
Location : County Hall, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £10.01

Location: Chichester, County Hall.
Full time position
Working arrangements : Mostly working from home, only coming in for business critical events such as face-to-face development centres and recruitment / wellbeing campaigns.
Directorate Group : Fire and Rescue Service
Grade 4 position

Your role will be to support the lifecycle of workforce development initiatives from inductions, performance and leadership learning to culture change, career development and retirement planning. Having first assessed and prioritised individuals’ development needs, you will be co-ordinating and planning events such as training courses and information webinars including occasionally supporting the wider POD team with recruitment, wellbeing and diversity events. You will be using word processing, One Note and Excel to format documents, take minutes and process map using information gathered in face-to-face and online meetings with a range of internal stakeholders whilst capturing and following up on actions. You will be required to raise purchase orders and handle goods invoices, keeping accurate records for budgeting purposes, producing statistical data at a high level and handling confidential data. Your role is integral to the maintenance of computer databases, SharePoint sites and the updating of communications via the newsletter and intranet site.

What you’ll need to succeed:
Using your initiative, you will have the ability to set deadlines, manage your workload effectively and understand when problems need to be escalated for a quick and accurate resolution. With an analytical, positive and proactive approach you will be able to interpret a variety of information or situations in order to solve problems or develop solutions with autonomy and collaboratively. You will occasionally attend events and roadshows such as recruitment events, meeting and greeting candidates and will therefore, need to have good customer service and be able carry resources to and from events.
Required skills and experience
(These will be used as the shortlisting criteria)

Key Skills:

1. Ability to interpret information to produce a high-quality administrative support with minimal guidance. Also, the ability to organise, plan and meet set targets e.g., for event organisation.
2. Good communication and interpersonal skills in order to provide clear and concise general advice and guidance to a range of clients.
3. Good literacy and numeracy skills in order to understand complex written instructions describing tasks and to check and format documents.
4. Ability to present information clearly, concisely, accurately and in ways that promote understanding, either verbally or in written/electronic form.
5. Good knowledge of specialist ICT software and good general knowledge of ICT software for the integral use of word processing, data processing, creating, developing workflows or electronic records and the ability to investigate and troubleshoot problems and provide solutions.

Qualifications and/or experience:
Qualifications
• 4 GCSE A-C passes including English & Maths (or equivalent).

Experience Essential
⦁ Demonstrable office experience using administrative office systems and practices.
Intermediate to advanced knowledge and skill in the Microsoft suite; Outlook, Word, OneNote, Excel and PowerPoint (or equivalent packages) for the

Job Category : Social Care & Health Non-Qualified (Windsor & Maidenhead)
Location : Town Hall, Achieving for Children
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £14.98

The role of the Family Hub Worker is to hold a caseload and will be expected to engage and
support referred families with entrenched, complex and multiple needs and deliver high quality support interventions in line with the early help assessment, planning and intervention framework. The role will also undertake comprehensive assessments, hold clear professional boundaries and set realistic goals with families and record all interventions effectively with a strong focus on putting children and young people first in decision making and interventions.
The Family Hub Worker is required to work in partnership with children and families and other agencies to empower children and families to sustain positive change and therefore increase resilience and reduce the need for professional support. Additionally, the Family Hub Worker will closely and creatively engage with local communities and partner agencies to establish and maintain an
effective service for children and families in line with the objectives of integrated family hubs.
Identifying potential claims, and providing evidence for the Troubled Families (Payment By Results)
programme will be a key aspect of this role.

Qualifications
● Educated to a level 3 qualification in a relevant field i.e. Youth Work, Social Care, Education,
Criminal Justice, Family Support,Parenting, Early Years or equivalent by demonstrable training and
experience
● Evidence of continuing professional development
Skills and experience
● Knowledge of safeguarding and child protection risk, signs and approaches to ensure it is child
focused
● Knowledge of child development and applying theory into practice with proven evidence based
results
● Experience of working with vulnerable or disadvantaged families (including CSE) with complex
needs and ability to design, implement and evaluate interventions that deliver positive outcomes
● Experience of building partnerships, maintaining relationships and co-producing solutions with
stakeholders, including children, young people and their families. Advocating the voices of those
we are working with.
● Experience of working within a multidisciplinary team
● Experience of keeping and maintaining records (in accordance with local policy) and producing
accurate reports, presentations, written updates to a range of stakeholders (which may include
families, children or young people).
● Understanding diversity issues and the barriers to equality of opportunity with a commitment to
working with diverse communities
Personal attributes
● A passion for Achieving for Children’s vision, mission and values (Trust, Respect, Empower) to
support children and young people to live safe, happy, healthy and successful lives.
● Good organisational abilities including: time management, creative-thinking, problem-solving
and multitasking.
● Able to work flexibly and independently with limited management oversight.
● Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging
objectives, celebrate success and deliver excellent outcomes for children. Taking a strength
based approach to managing situations.

Job Title : PfA EHCP Coordinator
Job Category : Interims (Kingston & Richmond)
Location : Guildhall Complex, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £232.24 per day

Preparing for Adulthood, Education, Health and Care Plan Coordinator within the Special Educational Needs Service.
Preparing for Adulthood (PfA) Coordinators manage the Education, Health and Care (EHC) Plan process to ensure that children and young people with SEND aged 13/14-25 (YR9) receive appropriate assessments, services and provision from Education, Health and Social Care and support transition in the key years; Yr 9,11 +. Coordinators are responsible for a caseload as defined by the Service Manager and have prime responsibility for coordinating the entire process with families to create an EHC Plan. This will include managing the EHC Needs Assessment, presenting requests to the SEND or SPI Panel, coordinating assessments from other agencies, drafting and finalising the plan with families. As part of this process the coordinator will be expected to act as a professional exemplar in carrying out all duties with a ‘can do’ attitude and continue to improve customer satisfaction levels for the service.
1

The coordinator will be expected to undertake duties in an efficient and timely manner, reaching appropriate placement decisions for children and young people aged 13/14-25, including being
responsible for managing the arrangements for Phase Transfer and transitions through liaison with Social Care and Health services, schools/Colleges and parents/carers. Coordinators will work closely with service
providers and families in order to ensure that the provision outlined in the EHC Plans is being effectively delivered and to take appropriate action where this is not the case. To support this coordinators will be expected to manage processes including Annual Reviews and take forward any requests to change parts of the EHCP. Coordinators will lead Annual Reviews as required and input into monitoring systems for
the management of all Review processes.
As a PfA Coordinator you will be expected to be aware of the requirements for the participation of young people over compulsory school age and to advise professionals on aspects arising from mental capacity issues; have prime responsibility to ensure that young people have an appropriate transition plan in

Qualifications
​Educated to degree level or equivalent qualification/experience
​Evidence of continuing professional development (in relation to SEN or relevant fields)
Skills and experience
​Knowledge of the principles and practice of; Service providers across Education, Health and Care; Excellent customer service; Safeguarding issues; Equality and disability issues.
​Detailed knowledge of SEN law and the SEN Code of Practice, particularly in the area of Preparing for Adulthood.
​Thorough knowledge of the services and agencies which might be involved in the EHC assessment and EHC Plan delivery.
​High level communication and customer service skills.
​Ability to prioritise work.
​Excellent written communication skills including ability to draft clear and concise plans.
​Ability to work in a pressurised environment, with high levels of resilience.
​Experience in drafting high quality documents in relation to statutory requirements.
​Working within timescales and statutory deadlines.
​Good ICT skills.
​Relevant experience within SEN.
​Experience of working in a multi-agency environment and partnership working, particularly with Adult Social Care Services and Vocational Pathways.
​Knowledge of support routes available to young people who are NEET.
​Ability to work autonomously using your own initiative to problem solve cases.
​Experience of working with young people and their families, using a variety of approaches
● 2

​An understanding of the importance of accountability and responsibility when making financial decisions involving public expenditure, and demonstrate this in your working practice.

Job Title : Senior Business Analyst PO6
Job Category : IT
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
The day rate is £425 – 450 and role is outside IR35.

This is an excellent opportunity for an enthusiastic and experienced Senior Business Analyst to join Haringey Council’s Digital Together Programme.
About the role

This is an excellent opportunity for an enthusiastic and experienced Senior Business Analyst (BA) to join Haringey Council’s Digital Together Programme.

The Digital Together Programme is designed to improve our digital processes and maximise digital technology and to ensure Haringey is an innovative and forward-looking Council. In doing so we plan to realise cost saving benefit in line with our MTFS (Medium Term Financial Strategy).

Working with the Digital Together Programme Manager and transformation team, you will conduct investigative work to identify service opportunities; and specify effective business solutions; including improvements in information systems, data management, processes, and organisations.

Joining a team of dedicated project and change management professionals passionate about their roles on transforming the council. We work collaboratively in a fast paced and inclusive environment.

About you

You will already be experienced in working on projects solving complex business problems, ideally working with different methodologies such as Waterfall and Agile. You will have built up good experience and sound knowledge of a range of business functions and processes that help to inform your work, balancing technical versus business considerations.

You will be skilled in using appropriate tools to apply a wide range of business/process/data modelling and analytical techniques within an organisation.

You will work with a variety of systems and processes so experience of customer facing and/or back office functions would be helpful.

You will have good relationship management skills and be able to work with a diverse range of stakeholders and perspectives in different business contexts.

You will be a well organised, self-starter, who is able to be flexible in how they approach their business analysis and project duties.

Qualifications  
  
Ideally educated to A level or equivalent standard or holds a relevant professional qualification
Technical Experience / Skills / Knowledge /Attributes

Demonstrates an understanding of current developments in the application of Information Systems and is able to assimilate and interpret advice from specialists – technical or otherwise.

Proficient in understanding and applying iterative methods and techniques to allocate and optimise the division of functions between the human, machine and organisational elements of IT systems. Systematic and iterative design of the physical and cognitive interfaces to create an effective user experience in a software system, with attention paid to variety of locations and access devices employed by users.

Proficient in software tools which automate or assist part of the development process.

Proficient in understanding and applying organised and documented sets of techniques, and proven methods, intended to facilitate the structured and open development of applications.

Proficient in understanding software which enables the user to create, populate and manipulate data structures.

Proficient in the digital development techniques and methods required to deliver modern, high quality user interfaces and interactions.

Proficient in techniques which help in modelling and understanding a business and its operation.

Proficient with applying methods and techniques for structured reviews, including reviews of technical work products, test plans, business cases, architectures and any other key deliverables. Examples: peer review, formal technical review.

Proficient with establishing relationships, analysing perspectives and managing stakeholders from a variety of backgrounds and disciplines. Adapting stakeholder engagement style to meet the needs of different audiences. The identification of key business stakeholders and an assessment of their level of power and interests, and their perspectives to inform the way(s) in which they should be considered and managed.

Able to work as part of a multi-disciplinary team and willing to assist others in delivering transformation.

Has a flexible approach, is willing to contribute to finding solutions and to “chip in” to get the job done.

Self-motivated and able to work independently using their own initiative, with minimal supervision but seek guidance when needed.

Works well under pressure and able to work to tight deadlines.

Can follow instructions and produce high quality outputs, seeking guidance when unsure.

Has good analytical ability

Excellent written and oral communications skills.

Job Title : ICT – Service Desk Officer
Job Category : IT
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £11.96

About the role:
The Service Desk Support Officer will be the first point of contact for the customer for all ICT enquiries. They will provide a 1st line support service, working with customers to resolve their problems; this could be via telephone, email or connecting to the customer’s computer remotely, and gathering as much relevant information as possible of the nature of the problem.
They will escalate issues they cannot deal with or outstanding open calls to Supervisor or other teams including desktop teams, apps team and data centre team.
Supporting just under 3000 users in between 7:30am and 5:30pm, Monday to Friday on a rota basis. There will be opportunity to work from home once the service desk agent is up to speed.
They will be familiar with AD, user creations, group policy, SCCM and android mobile setup. The main office is based in Yate near Bristol, easily accessible by train or buses. There is also free parking around the office.

Job Title : EHCP Coordinator Assistant
Job Category : Education (qualified) (Kingston & Richmond)
Location : Guildhall Complex, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.04

About the role
The Education Health Care Plan (EHCP) Coordinator Assistant is responsible for undertaking administrative duties, working in a team under the supervision of the Business Support Manager and their Deputy within the Special Educational Needs and Disabilities Service. It is expected that a Coordinator Assistant contributes to the development of the SEND Service by: managing own performance, supporting and working with EHCP Coordinators, managing databases, supporting project work, managing a caseload and meeting statutory deadlines. As a Coordinator Assistant you are the first point of contact for families and professionals and would be expected to answer calls, manage inboxes and maintain strong working relationships.
We expect every Coordinator Assistant to possess strong admin and technology experience to undertake a range of functions which will in turn improve the delivery of the SEND Service
Qualifications
● Educated to GCSE level C or above (or equivalent) in Mathematics an English
Skills and experience
⦁ Experience of working in a business support capacity providing a wide range of administrative support
⦁ Fantastic customer service experience – interacting with internal and external users is core requirement
⦁ Ability to form good working relationships with colleagues and users – collaborative ● A working knowledge of using a wide range of MS Office packages, including Word, Excel and PowerPoint
⦁ Experience of effectively organising and managing own workload under minimal supervision ●
Experience of providing a good-level of meeting support including organising and taking minutes Experience of developing and maintaining record keeping systems and processes ● Experience of effectively supporting, coordinating or delivering projects
⦁ Ability to work independently and as an effective team member using own initiative. ● Ability to adapt to changing priorities and deadlines.
● 2
⦁ Ability to work and respond positively and constructively to people and situations under pressure Ability to address specific equality or diversity issues within your practice with colleagues/service users and taking action to solve them.
Personal attributes
⦁ A passion for Achieving for Children’s vision, mission and values (trust, empower. respect) to support children and young people to live safe, happy, healthy and successful lives.
⦁ Able to use a range of digital hardware or so ware to support your work effectively i.e. microso or Google so ware.
⦁ Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
⦁ Able to work flexibly and independently with limited management oversight.
⦁ Personal determination, drive, energy and ambition to achieve challenging objectives, celebrate success and deliver excellent outcomes for children using a strength based approach.
⦁ Commitment to resource-sharing and collaborative working within Achieving for Children and across organisational boundaries in the best interests of children and families.
Good communication and interpersonal skills that are open, honest, persuasive and pragmatic,

Job Category : Social Care – Qualified
Location : County Hall, Northallerton, DL7 8AD, North Yorkshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £32.00

Please note that applicants MUST have experience of the implementation of SEND legislation 2014 within a local authority
Job context
This is a senior strategic post based within the extended Inclusion Management Team. The post holder will be responsible for working with the Assistant Director for Inclusion and Head of SEND Strategic Planning and Resources to develop and lead transformational change of SEND provision across North Yorkshire.
The post holder will be responsible for working with the Head of SEND Strategic Planning and Resources and take responsibility for the delivery and implementation of specific aspects of the Strategic Plan for SEND Education Provision 0-25 (the Strategic Plan).
The post holder will assist the Head of SEND Strategic Planning and Resources to ensure the local authority fulfils its statutory responsibilities for SEND in accordance with relevant legislation including the Children and Families Act 2014, Education Act 1996 and associated statutory guidance. This will include:
Supporting the development and implementation of strategic plans to ensure sufficient capacity in North Yorkshire for children with SEND across mainstream and specialist sectors.
Working collaboratively with partner organisations, parents/carers, children and young people to implement the Strategic Plan for SEND Education Provision 0-25 across North Yorkshire
The post holder will be responsible for developing strong working relationships with key stakeholders to instigate change and transformation and embedding new practice
Knowledge
Significant knowledge of the Children and Families Act 2014 and the Care Act 2014 and the Education Act 1996
Significant knowledge of the statutory requirements and duties of the local authority for SEND and Inclusion
In depth knowledge of current DfE guidance and legislation with respect to SEND, CQC/Ofsted Local Area SEND Inspection, Alternative Education and Ofsted Inspection Frameworks for education providers
Significant knowledge of preparing for adulthood requirements and approaches
Knowledge of co production and its application in strategic planning and change
Knowledge of the Code of Practice and its implications for SEND practice
Knowledge of the school landscape in terms of academisation, school organisation
Knowledge of local government decision making and local democracy
Experience
Experience of strategic planning, policy implementation and performance management
Experience of developing, leading and implementing organisational culture change within a large diverse organisation
Proven and effective experience of the management of resources in a changing organisational environment, including human and financial resources.
Proven experience of collaborative working with partners, including parents/carers and children/young people
Significant experience of communication and engagement with professionals, members of the public and families
Experience of managing and delivering against performance indicators in a complex operational environment
Significant experience of preparing documents and reports, and presenting to senior managers and elected members
Experience of working with children and young people in an education/care setting to meet need and improve outcomes
Professional Qualifications
Honours Degree or equivalent
Evidence of continuous professional development

Job Category : Construction Trades & Operatives
Location : CTS Building, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £20.00

Job description
To ensure the successful project delivery of building maintenance works by planning, budgeting, managing stakeholder relationships, actively managing risks and issues and identifying and managing dependencies.
To effectively liaise with and manage in the role of Principle Designer and on a ‘client agent’ basis the in-house team, Contractors, Suppliers and Customers to ensure building maintenance works are completed within budget, on time, to the specified quality whilst adhering to the strict regulations which govern every aspect of building maintenance and construction.
You will be responsible for the specifying and scheduling of planned asset works. You will be responsible for liaising with the client and managing expectations in line with budget, building regulations and best practice.
The role covers a standard 37 hour week with flexible hours between 7:30am – 5:30pm.
Currently the post is a hybrid working basis and the expectation is that you will operate between the office, site and your own home.
Mileage and parking tickets can be claimed as expenses on the understanding that the individual covers business use on their car insurance policy.
Pending experience and qualifications up to £20ph PAYE can be offered.

Requirement (or equivalents)
HNC or Equivalent
IOSH Managing Safety in Construction of equivalent or commitment to attain qualification in 12 months
Good knowledge of building regulations and best practice.
Good knowledge of general building maintenance techniques.
Demonstrable knowledge of relevant legislation and/or Codes of Practice i.e. Construction, Building Regulations and Health & Safety
Experience of effective risk identification and risk management (including Health & Safety implications)
Strong personal organisation skills including ability to manage a diverse and demanding workload within a constantly changing environment
Proven ability to use own initiative to make appropriate decisions
Good communication skills including written; verbal and interpersonal
Good IT skills and working knowledge of Microsoft Windows applications and repairs/maintenance based software
A full driving licence
An enhanced DBS check will be required if offered this post

Job Category : Trade & Operatives
Location : London Borough of Newham
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 14:00
End Time : 22:15
Salary: £10.85

Afternoon waste collections loader, bulky, white, green, refuse,

Job Category : Social Care – Qualified
Location : Rutland House, Runcorn, WA7 2GW, Halton Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £20.12

Practice Lead needed to support Principal Manager. Will be responsible for supervising 5/6 Social Workers with a caseload of CIN, CP and CIC cases.
MAIN PURPOSE OF THE JOB:
To assist in the organisation and development of the delivery of Social Services in a defined area of service by supervising, supporting and advising the team. To contribute to the management, delivery and operation of a range of measurably high quality, cost effective services to meet individual need. To manage a cohort of social workers.

Job Category : Financial
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £241.22 per day

Role Purpose

⦁ To provide a high quality, financial administration function for the Capital & Major Projects team in the Finance Department
⦁ To assist the Principal Accountant in the preparation of information to support the year end accounts process.
⦁ To assist the Principal Accountant in the monthly budget monitoring process.
⦁ To assist in the provision of a customer focused financial support and advice to Council officers.
⦁ To assist the Principal Accountant in ensuring that the framework for financial reporting, budget setting, forecasting, control and management within the Council for capital budgets is robust.

Financial Administration

⦁ To assist in effective quality control and compliance checks of expenditure coded to capital budgets by highlighting inconsistencies and potential errors and pursuing their resolution.
⦁ Proactively identify posting errors and propose on-going remedial action.
⦁ To prepare and process financial accounting transactions such as journals, virements and commitment cleansing in a timely manner.
⦁ Prepare base data for responses to financial enquiries.
⦁ Be involved in reviewing and improving financial processes and systems to improve financial accounting at the council including development of computer based systems.
⦁ To provide reliable financial information and good quality analysis
⦁ To deliver training and support to budget holders and managers in relation to the capital internal order and coding arrangements.
⦁ Prepare financial information for the Principal Accountant to enable the accurate and timely preparation of grant claims and statistical returns from the Council’s core financial systems
⦁ Prepare financial information for the Principal Accountant to enable them to undertake more complex reconciliations.

Budget monitoring, Financial Accounting & Year End

⦁ Assist in the preparation of the monthly capital budget monitoring return.
⦁ Assist in preparing supporting working papers for year end.
⦁ To carry out a range of simple reconciliations throughout the year.

Knowledge, Qualifications, Skills and Experience
⦁ Minimum of GCSE level Mathematics (or equivalent) plus demonstration of an aptitude for financial work
⦁ AAT qualified or working towards qualification or experience of working in a finance service in a large organisation
⦁ Excellent communication and analytical skills.
⦁ Ability to work with internal and external stakeholders.
⦁ Ability to exercise initiative and good judgement in delivering service and Council aims and objectives

Job Category : Social Care – Unqualified
Location : Ty Dewi Saint Home, Vale of Glamorgan Council
Start Date Immediate Start
Salary: £9.81

Job Purpose and Context
⦁ To enable customers to lead as active and independent lives as possible by providing holistic and personal care.

⦁ To promote choice to customers in their daily living by providing care which meets Care Quality Commissions (CQC) fundamental
standards and supports happy living for the years ahead

Knowledge and Understanding
⦁ Ability to read, understand and complete / contribute to care plans.
⦁ Health and safety in the workplace.
⦁ Manual handling procedures.
⦁ Safeguarding vulnerable adults.
⦁ Food hygiene.
⦁ Mental Capacity Act
Understanding of confidentiality and data protection within a care setting.

Key Activities
Provide person centered care and support (including laundry, housekeeping and kitchen duties) as identified in the care plan, whilst promoting choice and enabling customers to maintain independence and dignity.
Assist in keeping the location clean, safe and odour free for customers.
Maintain and complete accurate documentation of all care and support undertaken. Recognise, document and report any changes in the care plan, and participate in customer reviews as required

Job Category : Admin / Clerical
Location : RIVER PARK HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £161.71 per day

Role Purpose

1. To provide programme and business support to help deliver Haringey’s Local COVID-19 Outbreak Management Plan
2. To prevent and suppress local outbreaks of COVID-19
3. To have a planned owned by local partners and communities
4. To engage and involve local communities
5. To provide local infrastructure and oversight on outbreak prevention to link into national programmes
6. Directly providing business administration support to senior managers in public health
7. Providing skilled project management of the public health contributions to the Councils Borough Plan, Health and Wellbeing Board (HWB) and north central London (NCL) Sustainability & Transformation Partnership (STP), plus other small ad hoc projects
8. The postholder will provide support to the Director of Public Health and wider partners to co-ordinate delivery of the programme of work

Main responsibilities:

⦁ Providing an overall programme plan and help to set up the governance structures
⦁ Co-ordinating and organising programme boards and meetings
⦁ Keeping records of key meetings and following up actions with partners
⦁ Providing summary updates to senior managers and partners
⦁ Co-ordinating the production of key documents including the Outbreak Management Plan

1. Providing an overall programme plan and help to set up the governance structures for the

⦁ delivery and oversight of local outbreak management plan
⦁ ensures appropriate partner involvement
⦁ Oversight of funds
⦁ Data and reporting to Haringey COVID member led engagement board and GOLD
⦁ Provide programme and business support to COVID – 19 LOMP
⦁ Co-ordinating Programme boards and meetings
⦁ Summary updates to senior managers and partners
⦁ Managing data reporting to DPH
⦁ Managing overall PPE stock

Knowledge, Qualifications, Skills and Experience

1. Knowledge and skills in programme management tools i.e. spread sheets, progress mapping.
2. Skills in delivery of information regarding programmes i.e. giving presentation, providing reports
3. Knowledge and experience of using IT project management tools.
4. Knowledge of change management processes i.e. why people resist change and how to overcome this
5. Skills in communication which activate delivery by others i.e. getting programme updates from officers
6. Experience of programme management involving multiple stake holder’s
7. Understanding and commitment to promoting and implementing the Council’s Equal Opportunities policies.
8. Knowledge of health and safety legislation and data protection
9. Experience of management of administration staff