Job Board

Job Category: Legal
Location: London Borough of Havering
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £19.05

Committee Services Officer.

Job Purpose:
• To ensure that the democratic process is carried out in an effective and efficient manner. This will involve acting as clerk to a range of meetings including overview and scrutiny and administrative committees, as well as carrying out a variety of regulatory and other functions.
• To provide authoritative advice and guidance to Members and others as necessary to ensure that all meetings conform to legal requirements, procedure rules, the Council’s Constitution and all relevant procedures and processes.

Specific Responsibilities:

1. To act as secretary to all assigned meetings with responsibility for making all necessary arrangements, servicing and providing relevant advice and guidance to ensure the smooth and effective running of each meeting in compliance with statutory and Council procedures.
2. To initiate any action necessary to ensure that the agenda includes all relevant items and to follow-up decisions taken in terms of reporting them to those who need to know and indicating clearly the actions to be taken, by whom and by when.
3. To maintain an up-to-date knowledge and understanding of legislation and Corporate Policy, Standing Orders, Council Constitution and the Codes of Conduct.
4. To ensure that the minutes accurately record the proceedings of any meeting serviced and are properly distributed to all relevant officers/agencies/organisations in a timely fashion.
5. To provide appropriate assistance to the Committee Services Officers and senior managers within Legal & Governance, including undertaking specific projects and assignments.
6. To assist in the design, implementation and maintenance of IT-based systems in relation to the post holder’s area of responsibility and to contribute to the same for the service, including development and reviews of committee administration.
7. To assist with propriety control matters, e.g. registration of Members’ interests of declarations and compliance with Access to Information requirements.
8. To research and draft replies to correspondence as directed, including dealing with complaints from Members and from the public in accordance with the Council’s Corporate Complaints procedure and endeavouring to resolve them satisfactorily.
9. To be an authoritative point of reference on all matters concerning committee administration.
10. To ensure compliance with existing and new legislation specific to committee administration, procedures and practices.
11. To ensure Members and officers are provided with clear and precise expert advice and guidance on the conduct of business, including advice and guidance on the implementation and interpretation of decisions taken.
12. To ensure compliance with, and adherence to, any legislative requirements and Council Policy and Procedures with regard to open government and access to information.
13. To assist at Elections and Referenda as necessary.

Job Category: Social Care – Qualified
Location: Enfield Highway Library, Enfield Council
Hours Per Week: 35.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £23.50

Adult Social Care is part of the integrated learning disability team, which supports vulnerable adults who suffer with learning disability and also on the autistic spectrum to live independently and safely.

Job Category: Social & Healthcare Qualified
Location: Ballard House, West Hoe Road, Plymouth City Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £43.64

This is an in-person role, based in Plymouth there will be no accommodation costs.

Additional Team Manager for the MASH (multi-agency safeguarding hub) to provide additional support through a period of restructure within the service. Currently 4 social workers within the team and we are looking to increase this to 7 along with 2 team managers.

This is an additional 6 month post for a MASH improvement manager to support the current team manager and service manager through an improvement period that will include a restructure of the front door in Plymouth. There will be a need to be office based approx. 3 days a week to build relationships, understand how we currently do things and support colleagues with improvements to systems, processes and ways of working.

Job Category: Interims
Location: Newham Dockside, London Borough of Newham
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £320.00

Experience and knowledge required:
• Experience of successfully leading business analysis projects and service reviews in complex public sector environments, producing high quality analysis which has supported the delivery of sustainable transformational change.
• Experience of undertaking detailed business analysis and service design work to create strategies, services and processes that improve outcomes, deliver efficiencies and operate within a defined corporate operating model
• Experience of redesigning customer journeys to better improve resident experience and service outcomes.
• Appreciation of service design and UX, ensuring that process changes improve resident experience.
• Experience of developing requirements for technical and development teams, including recommendations for integration
• Experience of redesigning underlying processes to drive efficiency.
• Experience of building excellent relationships with senior managers and Members, with a view to ensuring that corporate visions and priorities are delivered and that an excellent customer service is experienced by those stakeholders.
• Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge.
• Experience in dealing with a range of complex and contentious matters requiring a consistently high degree of support, persuasion and advocacy and an awareness of major policy objectives.
• Knowledge and understanding of business analysis and information modelling techniques, processes and standards.
• An understanding of Local Government an advantage.
• Awareness of information governance issues and legislation.
• An understanding of the political context and environment.
• Understanding of the issues and challenges relating to significant organisational and strategy change programmes.

Requirements of the Role:
The Analyst must be sufficiently confident and experienced to:
• Carry out the business analysis function to review a number of services and identify, at a high level:
a) Cashable savings that can be made through process redesign, automation or the introduction of digital solutions, with costing models and/or validated analysis to support all recommendations;
b) Innovative solutions to service delivery; and
c) Improvements to resident journeys and experiences.
d) Identify data input and output requirements for the business process and H-CLIC reporting.
e) Incorporating user requirements based on user research.
• Work independently and proactively ensuring outcomes are achieved in the desired timeframes.
• Delivering objectives with a flexible, collaborative and professional approach.
• Engage with senior stakeholders and team members to achieve the deliverables which result in the embedding of new ways of working and an improved resident experience.

Experience and Knowledge Required:
The Senior Business Analyst must have:
• Experience of working in local authorities or similar sectors with knowledge of the services that are delivered by departments.
• Knowledge of solutions that have been implemented in other local authorities to improve service delivery and reduce costs.
• Extensive experience of using process redesign techniques (Lean, Systems Thinking, BPR etc) to increase efficiency in cross-functional environments, driving out process waste and improving workflow.
• Extensive experience of quantifying the benefits that can be derived from process redesign and building business cases.
• Substantive experience of identifying opportunities for deploying digital solutions.
• Knowledge of costing techniques.
• Success in implementing change to service delivery and achieving savings
• Excellent Excel skills – being able to quickly review and manipulate data to determine demand, failure demand and volumes.
• Excellent analytical skills – being able to focus on and draw out clear and concise findings and conclusions from a wide range of information.
• The ability to competently use Microsoft software e.g. Word, PowerPoint, Visio for visual reporting and feedback.

Job Category: Interims
Location: Newham Dockside, London Borough of Newham
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £320.00

Experience and knowledge required:
• Experience of successfully leading business analysis projects and service reviews in complex public sector environments, producing high quality analysis which has supported the delivery of sustainable transformational change.
• Experience of undertaking detailed business analysis and service design work to create strategies, services and processes that improve outcomes, deliver efficiencies and operate within a defined corporate operating model
• Experience of redesigning customer journeys to better improve resident experience and service outcomes.
• Appreciation of service design and UX, ensuring that process changes improve resident experience.
• Experience of developing requirements for technical and development teams, including recommendations for integration
• Experience of redesigning underlying processes to drive efficiency.
• Experience of building excellent relationships with senior managers and Members, with a view to ensuring that corporate visions and priorities are delivered and that an excellent customer service is experienced by those stakeholders.
• Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge.
• Experience in dealing with a range of complex and contentious matters requiring a consistently high degree of support, persuasion and advocacy and an awareness of major policy objectives.
• Knowledge and understanding of business analysis and information modelling techniques, processes and standards.
• An understanding of Local Government an advantage.
• Awareness of information governance issues and legislation.
• An understanding of the political context and environment.
• Understanding of the issues and challenges relating to significant organisational and strategy change programmes.

Requirements of the Role:
The Analyst must be sufficiently confident and experienced to:
• Carry out the business analysis function to review a number of services and identify, at a high level:
a) Cashable savings that can be made through process redesign, automation or the introduction of digital solutions, with costing models and/or validated analysis to support all recommendations;
b) Innovative solutions to service delivery; and
c) Improvements to resident journeys and experiences.
d) Identify data input and output requirements for the business process and H-CLIC reporting.
e) Incorporating user requirements based on user research.
• Work independently and proactively ensuring outcomes are achieved in the desired timeframes.
• Delivering objectives with a flexible, collaborative and professional approach.
• Engage with senior stakeholders and team members to achieve the deliverables which result in the embedding of new ways of working and an improved resident experience.

Experience and Knowledge Required:
The Senior Business Analyst must have:
• Experience of working in local authorities or similar sectors with knowledge of the services that are delivered by departments.
• Knowledge of solutions that have been implemented in other local authorities to improve service delivery and reduce costs.
• Extensive experience of using process redesign techniques (Lean, Systems Thinking, BPR etc) to increase efficiency in cross-functional environments, driving out process waste and improving workflow.
• Extensive experience of quantifying the benefits that can be derived from process redesign and building business cases.
• Substantive experience of identifying opportunities for deploying digital solutions.
• Knowledge of costing techniques.
• Success in implementing change to service delivery and achieving savings
• Excellent Excel skills – being able to quickly review and manipulate data to determine demand, failure demand and volumes.
• Excellent analytical skills – being able to focus on and draw out clear and concise findings and conclusions from a wide range of information.
• The ability to competently use Microsoft software e.g. Word, PowerPoint, Visio for visual reporting and feedback.

Job Category : Sec / Admin
Location : Atlas House, Corporation Street, WA9 1LD, St. Helens MBC
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £10.60

Personal Assistant to the Director of Public Health
Purpose of the post: The postholder will support the Executive Support Team to develop and deliver the Council’s vision, priorities and objectives by providing consistent, high quality, professional, organisational support to the Director and the wider Departmental/ Directorate team.

Duties and Responsibilities:

Support the Executive PA and manage the Directorate Assistant(s) to provide efficient and effective administrative and organisational support to the Directorate or Department.

Respond to the core requirements of the Directors, prioritising your workload and working flexibility to meet the needs of the service.

Using innovative practices, provide modern, proactive, and confidential support to alleviate the pressure on the Directors and to enable the Directorate to efficiently undertake its work.

Areas of responsibility will include, but not restricted to, dealing with confidential, complex, emotive and political information, managing conflicting and complex diaries, the effective use of digital organisational tools such as Outlook, Microsoft Teams and SharePoint, preparation of documents, agendas, taking of minutes, updating applications, communicating appropriately internally and externally so that the Directors can maximise the efficient use of their time.

In line with the ways of working, manage and direct the day-today operation of the Directorate Assistant(s) and work with the Executive PA to ensure that the appropriate level of support is prioritised according to the needs of the Department/ Directorate. Provide all aspects of effective line management to the Directorate Assistant(s), including regular 121s, appraisals, performance management and managing absence in accordance with the vision, values and behaviours of the council, ensuring that their health and wellbeing is supported.

To complement, develop and support the work of the wider Executive Support Team, providing consistent cover and support during periods of absence and alleviating pressures points across the Directorates. Embrace and role model the ways of working and culture of the organisation and contribute to the continuing development of the Team by sharing best practice and adapting to modern methods of working.

Work closely with the Executive PA, signal early detection of pressure points, alerting them to any significant issues and providing regularly feedback in terms of key strategic boards

Job Category : Social Care – Qualified
Location : Atlas House, Corporation Street, WA9 1LD, St. Helens MBC
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:45
End Time : 17:15
Salary: £35.21

A duty social worker is currently required. The Social worker will respond to referrals received from MASH and undertake assessments set to timescales no longer than 45 days. A duty social worker will be responsible for identifying needs and working with children and families to offer support and implements plans. The social worker will need experience of working with children and families in a safeguarding setting, and a range of skills and knowledge in dealing with section 47 enquiries, CIN, assessments, planning and working with professionals to support children and their families. The range of work involves working with children on child in need plans for a short term basis until step down, or step up to ICPC at this juncture cases would transfer to the longer term assessment service. The social worker will need to demonstrate effective communication skills and preferably have some experience of signs of safety ( although this is not essential) . The social worker will be able to work from both home and the office ( preferably 2 days a week in office or full week if on duty) . The social worker will work 1 week in 4 of being on duty.

Job Title : Emergency Duty Social Worker
Job Category : Social Care – Qualified
Location : Atlas House, Corporation Street, WA9 1LD, St. Helens MBC
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:15
Salary: £33.71

The Emergency Duty Team are currently looking to secure interim cover for its out of hours service which runs in partnership for children, adults, mental health and homelessness across St Helens and Halton. The worker will need to be a qualified social worker with a minimum of 3 years experience in either children, adults safeguarding or both. An additional requirement would be for a qualified AMPH to undertake AMPH assessments. You will be working within the EDT team and will ne working on a rota basis of out of hours and you will be supported by an experienced EDT manager.

Knowledge
Knowledge and understanding of the 1989 and 2004Children Act.

Knowledge and understanding of Safeguarding issues and supportive documentation.

An understanding of anti oppressive practice and advocacy issues for young people and their families.

Knowledge of child development and the impact of adverse experiences on development.

An understanding of the concept of working in partnership with families.

Appreciation of Child Care Legislation.

Understanding of the Mental Health Act 1983, the Mental Health Act 2007 and the Mental Capacity Act 2005.

Knowledge of Appropriate Adult duties under PACE.

Knowledge of Fair Access to Care Process.

Knowledge of Carers Legislation and Community Care Legislation

Skills and Abilities
Ability to work in partnership with families and other professionals.

Ability to work with children in need and families under stress.

Ability to communicate effectively with children, their families and other professionals.

Ability to work with vulnerable adults.

Ability to work with a range of individuals and families in crisis situations.

Ability to write concise reports and records reflecting pertinent information of analysis drawn from a clear evidence base.
Experience

Experience working with young people, in either a statutory or voluntary capacity.

Experience of working within a mental health setting

Experience of working with other professionals in a formal setting.

Minimum of three years post-qualifying experience, and evidence of progression, beyond SCP31 AMPH.
Assessment experience

Experience of Safeguarding.

Experience of appropriate adult work.

Experience of Health and Social Care

Qualifications
CQSW, CSS, DipSW or equivalent

HCPC registration

Approved Mental Health Practitioner

Job Category : Social Care – Qualified
Location : Mary Woollett Centre, Doncaster Children’s Services Trust
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £27.71

VR1 295. Working in the MASH team based in central Doncaster.
Provide a local professional social care service for children, young people and families in need.
Contribute to a range of voluntary and statutory social work activities and carry out professional social work tasks in accordance with recognised social work procedures, evidence based practice and professional social work ethics.
Manage a case load of “children in need” “at risk of significant harm and / or “looked after,” adhering to legislative and procedural requirements, ensuring the best possible outcomes for the children concerned.

Job Category : Social Care – Qualified
Location : Adwick Leisure Centre, Doncaster Children’s Services Trust
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £27.71

Provide a local professional social care service for children, young people and families in need.
Contribute to a range of voluntary and statutory social work activities and carry out professional social work tasks in accordance with recognised social work procedures, evidence based practice and professional social work ethics.
Manage a case load of “children in need” “at risk of significant harm and / or “looked after,” adhering to legislative and procedural requirements, ensuring the best possible outcomes for the children concerned.

Job Category : Social Care – Qualified
Location : Mary Woollett Centre, Doncaster Children’s Services Trust
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Hourly rate is £29.29

The post holder will undertake social work assessment and intervention with children and families in the most complex of circumstances, which will necessitate a wide ranging relevant knowledge and skill base. The post holder will also have a significant role in the development and promotion of best practice across a team of Social Workers, supporting the Team Manager with operational management tasks and overseeing and supporting the work of less experienced colleagues, within the team. The primary role of the post holder will be to manage a complex case load, adhering to legislative and procedural requirements and ensuring the best possible outcomes of the children concerned.

Job Category : Technical
Location : Caledfryn, Denbighshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £14.26

To assist the Senior Engineer to deliver an efficient highways development control function. To help facilitate development whilst meeting the Council’s statutory obligations in regard to road safety, active travel and maintaining the free flow of traffic. To assist in the delivery of the strategic transport planning function.

1. Provide pre-application advice on highway design issues to developers and their agents, to agree the scope of Transport Assessments and Transport Statements and request traffic surveys where necessary to help in the assessment of development proposals.
2. Assess the geometric layout of highway design proposals submitted as part of planning applications in accordance with relevant design standards and guidance such as Manual for Streets; TAN 18 and the Design Manual for Roads and Bridges.
3. Provide formal written comments to the Planning Development Management team as part of the statutory consultation for planning applications and provide advice as required.
4. Attend meetings with developers, the general public, elected members, town and community councils and other interested parties, as required, and represent the Highway Authority as necessary as part of the planning consultation process.
5. Assess, give feedback, and provide final approval for detailed construction drawings and specifications provided by developers, and consultants acting on their behalf, for works covered by Section 38 and/or Section 278 agreements.
6. Supervise construction works to ensure they are carried out in accordance with the approved design drawings and construction specifications as part of Section 38 and/or Section 278 agreements.
7. Appraise Transport Assessments and Transport Statements submitted as part of planning applications to ensure that they provide a robust evaluation of the potential impact of development proposals.
8. Attend the Council’s Planning Committee, when required, to answer any questions the Committee might have in regarding to the impact of a development on the highway network.
9. Provide written professional evidence to support the Highway Authority at Planning Appeals and to attend Planning Appeals as necessary.
10. Provide assistance to the Senior Engineer (Development Control) and to the Legal Department regarding any details required in the drafting of Section 38 and Section 278 agreements.
11. Liaise with other internal teams to seek views on more specialised issues such as traffic signal design or public transport provision.
12. Supervise tests required as part of both the design and construction process to ensure that they are carried out in accordance with standard industry processes. Examples of these tests include CBR tests and percolation tests.
13. Prepare Traffic Regulation Orders in liaison with the Council’s Legal team, including the preparation of schedules and consultation with stakeholders in accordance with statutory requirements.
14. Provide assistance to the Senior Engineer and Section Manager to identify and develop the transport requirements for strategic plans and regeneration proposals.
15. Operate and maintain the Council’s transport planning software such as TRICS, TEMPRO and JUNCTIONS.
    EDUCATION & QUALIFICATIONS

HNC/HND in Civil Engineering or related discipline

Job Category : Admin & Clerical
Location : Town Hall, Rotherham Metropolitan Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:30
Salary: £10.19

To be available for an immediate start.
The post holder will work within the Council’s Member and Civic Support Unit within Democratic Services delivering an efficient and effective customer service whilst maintaining high standards of customer care based at Rotherham Town Hall.

Roles & Responsibilities:

1. Deal with a range of customer, Councillor and Officer enquiries across all access channels including face-to-face, telephone, email, text and other digital platforms.
2. Provide customers with accurate, clear, relevant and high-quality advice and information.
3. Present a positive and professional image of the Council, greeting customers appropriately and ensuring public and working areas are kept tidy, presentable and safe in accordance with service standards.
4. Handle service requests and complaints in accordance with agreed procedures.
5. Actively participate in customer focused promotional and development activities and promote the Council by informing customers of other services that may be relevant to them.
6. Use appropriate IT systems to support and broaden the scope of information provided by the Council.
7. Carry out general administrative duties in the Council’s Member and Civic Support Unit.

Job Title : Head of Strategic Housing and Development
Job Category : Interim Executive
Location : Rotherham Metropolitan Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £479.69

The post holder will have responsibility for leading and delivering the vision and key priorities of the Council’s Housing Strategy, working in collaboration corporately and with key partners and stakeholders, locally, regionally, including with the South Yorkshire Mayoral Combined Authority and at a national level. The postholder will also provide advice, guidance and support on corporate and wider policy and strategy development and engage in related activity, which significantly influences, either directly or indirectly, on the Council and the Borough. This includes maintaining a proactive, horizon-scanning approach to housing and related policy development, ensuring that national and regional changes are translated into the local context and assessed in terms of impacts and opportunities for Rotherham and its residents.

This role also has lead responsibility for the delivery of the Council’s housing development programme and supporting the wider delivery of housing growth in the Borough, including shaping affordable housing policy and provision, to meet current and projected future housing need. Such activity includes optimising the use of the Council’s land and property assets and external funding streams, developing innovative partnership working within the public, private and voluntary sector and in doing so, shaping the quality and diversity of the Borough’s housing offer.

In addition to these duties, the postholder also has responsibility for areas of service delivery including the Council’s Right to Buy functions, Council leaseholder services and strategic private sector housing initiatives

Job Category : Social Care – Qualified
Location : Rotherham Metropolitan Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £26.48

Experienced social worker required for work with looked after children 0-18.

Job Category : Social Care – Qualified
Location : Maltby JSC, Rotherham Metropolitan Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £28.09

The appointment is in a locality social work team based at Maltby Joint Service Centre. The role requires case management of children who are subject to child in need plans, child protection plans, Public Law Outline, care proceedings and children who are looked after by the local authority.

This includes:
Assessment of children’s needs and risks presented to children, and the capacity of parents and carers to meet needs and protect from harm in the context of their wider family and environment.

Development and of plans to ensure the child’s basic needs are met and they are protected from harm.

Identification and delivery of appropriate intervention and resources.

Review of plans and interventions

Job Category : Social Care – Qualified
Location : Atlas House, Corporation Street, WA9 1LD, St. Helens MBC
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:15
Salary: £37.22

Due to sickness absence The Multi Agency Safeguarding Hub – MASH are looking to cover on an interim basis an advanced practitioner role. This role will actively support the 2 team managers in managing all the contacts received into the MASH, it will involve providing initial oversight on screening timescales and levels of need, alongside supporting social workers. The MASH is multi agency and you will be working alongside a range of professionals gathering relevant information to help determine level of need for children and their families.

Job Category : Housing & Planning
Location : Charnwood Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.92

ACTUAL RATE £15.60 PAYE

job description. Role will include home working and office working.
⦁ Select applicants for the allocation of Council properties and nomination to Housing Association properties under supervision of Principal Housing Officer (Assessment and Development).
⦁ Assess and investigate Housing Register and Housing Transfer applications.
Assist other Housing Officers as required with the assessment and investigation of homeless applications and ensure that Council policies are followed in the allocations process.
Experience
6 months experience in Housing Allocations
Experience of use of computers

Job Category : Commercial
Location : London Borough of Newham
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £21.77

Overall Purpose of Job
To manage a team of response repairs operatives and planner to ensure that we plan, allocate, and manage repair requests from residents, carried out by the team of trade operatives or subcontractors allocated to the work stream, with particular regard to the level of service, quality, productivity, value for money and cost control while meeting an agreed set of contractual KPI’s.
To provide leadership and motivation to teams and individuals to perform consistently at the highest level, whilst maintaining a focus on delivering business KPIs within a framework of robust Health & Safety standards, resident consultation and excellent customer services.
To be commercially aware, with full budget and P&L accountability for your team, ensuring clear financial budgets are set annually, monitored regularly, and reviewed quarterly against actual performance.
You will ensure that Newham remains a viable and forward thinking organization that has a strong focus on community leadership and commitment to resident involvement by providing an excellent repairs and maintenance service that has residents at the heart of all that we do.

Wet Trades & Drainage – To manage, direct and plan the assigned repairs and maintenance workforce on a daily basis, with particular regard to the level of service, quality, satisfaction, cost control and meeting specified completion dates.
Providing an effective repairs and maintenance service for the Department, and an effective and customer focused service to residents and members of the public, in accordance with Health & Safety regulations and specialised legislation

Job Category : Sec / Admin
Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £10.89

Job Purpose
ImageTo ensure that THR records are set up accurately, as well as handling queries and assisting with documenting best practice
The THR Officer is expected to take an active part in operational meetings to share ideas, develop best practice, and help maintain an excellent service
Main Duties
1 . Work as a team keeping the recruitment systems and e-bulk records up to date and accurate.

2. Cany out QA checks ensuring work is delivered consistently and to the required standard, within agreed Key Performance Indicators for THR data input, documents issued and personal files/document storage. Image
3. Regularly scan files/documents and put them onto the network in a timely manner within agreed timeframes.
4. Handle Quality Assurance reports from the Business Support Unit
5. Maintain personal awareness of work impact on Key Performance Indicators, Service Level Agreements and Service Standards.
6. Maintain conf’dentiality and security of sensitive data
7. Comply with current legislation, local policies and best practice
8. Respond to intemal and extemal THR queries and promoting good customer relations. Image
9. Be fully competent in handling THR work with support from the Senior THR Officer Image
   1 0. Support the drafting and development of local procedures and best practice
   1 1 . Assist with the coaching and mentoring of other THR staff
   1 2. Maximise personal productivity and accuracy
   ImageImageImageImageImage1 3. Keep the Senior THR Officer informed on work progress particularly when deadlines are involved
10. Plan leave handovers ensuring that cover is arranged during absences
    1 5. Identify own training needs to the Senior THR Officer to ensure a full range of THR work can be completed, helping to ensure the service continues to be resilient
    Ex erience
    Experience of working in a team and managing own workload
    Experience of quality assuring own work
    Experience of working to deadlines and under time constraints