Job Board

Job Category: Revenue & Benefits
Location: London Borough of Havering, London Borough of Havering
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £12.92

Traffic and Parking require a level 2 qualified Notice Processing Officer to provide responses to informal and formal representations against the issue of a Penalty Charge Notice for a period of 4 to 5 months.

Job Context:

1. The post holder reports to: Process and Debt Recovery Team Leader
2. The post holder has no management or supervisory responsibility

Experience:
• Experience of working in a parking environment or at least 2 years’ experience of working in a customer service environment
• An understanding of applying parking or similar legislation and statutory processes that need to be followed when dealing with high levels of correspondence
• Experience of working in a busy target driven environment with competing demands having the ability to prioritise and manage own workload
• Experience of communicating effectively with members of the public in difficult and challenging situations with the ability to communicate effectively with irate customers who are challenging the issue of PCNs
Qualifications
• City & Guilds (or equivalent) Assured Notice Processing

You must either have this qualification or be prepared to work towards it within the first 6 months of
appointment.

Job Category: Driving
Location: Edmonton Centre, Enfield Council
Hours Per Week: 35.00
Start Date: Immediate Start
Start Time: 08:00
End Time: 16:00
Salary: £11.61

To undertake handyperson duties, cleaning, domestic duties, driving/transporting duties in a manner which is sensitive to the needs of the service users and is in accordance with the aims and objectives of the complex.
Drivers must have a full clean drivers license, entitlement to drive vehicles up to 16 seats, and will be required to pass the councils driving proficiency assessment and medical.
Weekend and bank holiday working on a relief basis are a requirement of the post.

Job Category : Social Care – Qualified
Location : Mount McKinley Building, Shropshire Council
Hours Per Week : 22.20
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £22.58

This role requires you to work as an Adult Social Care representative within the Continuing Healthcare assessment process and contribute towards the decision making activity which specifically relates to an individual’s CHC eligibility and where appropriate to do so, complete Social Care assessments in preparation of attending MDT joint assessment meetings. This will include being directly responsible to progress identified cases through Adult Social Care and the CCG’s jointly agreed dispute process.
The assessment activity related to the above post is Countywide and will require you to attend planned Multi-disciplinary meetings throughout Shropshire. This will also include the occasional need to contribute to health lead out of county meetings where the individual to which the meeting relates to is a resident of Shropshire.

Main Duties
⦁ Providing an excellent service for people identified as needing social work support;
⦁ Attending and contributing to the CCG’s Continuing Healthcare assessment process
⦁ Develop positive relationships with regard to the joint responsibilities relating to the CHC assessment duties.
⦁ Providing appropriate challenge where there is clear and evidenced information which may be used within a recognised dispute process.
⦁ Liaising with other professionals as required;
⦁ Managing workload, receiving referrals, responding to the needs and requests of the person as appropriate.
⦁ Working in a timely and efficient manner.
⦁ Focusing on outcomes and promoting the person’s independence, choice and control;
⦁ Focusing on the person’s strengths, natural and community support networks in achieving outcomes;
⦁ Identifying alternative ways of achieving outcomes as appropriate (e.g assistive technology etc).
⦁ Working effectively as part of a team and having a positive and solutions- focused approach
⦁ Following agreed policies and procedures
⦁ Working closely with the person, their family, other agencies and the police to safeguard vulnerable adults from all forms of abuse and exploitation and will adhere to the multi-agency Safeguarding of Vulnerable Adults Policy.
⦁ Support and attendance at the NHS Independent Review Panel (IRP) regionally in negotiation and agreement with line manager to support the process and contribute to decision making.

Job Category : Financial
Location : The Old Forge, Wokingham Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.97

Team Support Officer is an Admin role to support the CMHT. Being the first point of contact for switchboard and reception desk. Monitoring inboxes. Assisting staff with and admin queries
General Description of the job
⦁ Respond to internal and external queries and provide general advice
⦁ Co-ordinate and allocate individual and collective financial assessments and visits
⦁ Check the quality of incoming referrals and action them accordingly
⦁ Monitor the location of Financial Assessment Officers according to lone working policy
Process financial assessment outcomes where no financial calculation is required
Technical Skills.
Excellent customer care skills, with the ability to communicate at all levels;
Effective written & verbal communications skills;
Ability to work under pressure and use own initiative to organise and prioritise own work loads;
To be compassionate, empathetic and understanding;
To be PC literate with organisational and numeracy skills;
Knowledge
Good knowledge of Microsoft Office including Excel and Outlook

Job Category : IT
Location : Wokingham Council Offices – Shute end (Corporate), Wokingham Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £239.81 per day

We have a project underway to procure an Education Management System that will meet the needs of the Learning, Achievement and Partnership Service in Wokingham BC. As part of this we have an opportunity for a talented business analyst to work on the production of a specification and detailed requirements in preparation for the procurement process.

The role is a FTC for one year and the key tasks initially required are:

*Review the existing system requirements and ensure that all business needs are captured
*Consult with users and stakeholders to ensure that all requirements are evaluated, agreed and documented
*Produce a comprehensive final specification
*Work closely with the Procurement Team in developing the evaluation criteria for the system

We are looking for someone with excellent business analysis skills, the ability to build strong relationships, and to use their initiative without being afraid to ask questions. You will have experience of facilitating workshops with customers to elicit requirements.

You’ll also need to be customer-focused, well-organised and have strong communication and IT skills.

Salary: negotiable

Job Category : Education
Location : Halton Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £25.72

An exciting opportunity to join the Halton Adult Learning Team has arisen. You can help support people to change their lives and learn something new.

Our key values at Halton Adult Learning are ‘Empowerment, Opportunity & Resilience’ We are a service that is dedicated to providing the best learning experience possible and pride ourselves on our positive working relationships with a variety of partners, employers and stakeholders.

‘Pathways to Teaching in Adult Learning’ is an exciting new programme comprising of a carefully integrated series of awards that offers an introduction to teaching at Level 3. The programme also offers learners a work placement in their Local Authority Adult Learning Service where they can test their learning out in practice.

The Adult Education Budget ‘Pathways to Teaching in Adult Learning’ programme is funded by the Liverpool City Region Combined Authority and will be delivered across the 6 local authority areas of Halton, Knowsley, Liverpool, St Helens, Sefton and Wirral. It will be co-ordinated by Halton Borough Council and we are looking to appoint a number of tutors to deliver this new, exciting and innovative programme.

As a tutor on the programme you will deliver the underpinning knowledge needed by teachers and support your learners through their assessment activities to a successful conclusion to their studies. You will also be involved in preparing them to progress to higher levels of study and may be involved in supporting learners on their teaching placement.

The role involves working across a number of sites to support the residents of the Liverpool City Region as they take their first steps into teaching. Through the Pathways programme you will work with learners to ensure they develop the basic underpinning knowledge, skills and entry level qualifications as they progress into employment or to continue their journey into Further Education.

Working under the direction of the Curriculum Manager and the Quality and Learner Experience Manager, the post holder will be responsible for the design and delivery of quality accredited learning programmes. The key duties include planning, delivery, assessment and monitoring of the learning outcomes and achievements of adult learners participating in the Pathways programme.

3 Different Rate levels:
Non-Teaching £13.92
Non-Accredited course delivery £22.43
Accredited Course delivery £25.72

Job Category : Social Care – Qualified
Location : Powys County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £17.82

Pay: £50 an hour all in costs.
1 Position available in the North. 1 Position available in the South.

We are looking to recruit highly motivated and committed individuals who can make a positive difference to children, young people and families in Powys and a great opportunity to work with us is currently available.
It’s an exciting time to join Powys with a dedicated and supportive Senior Leadership Team. The service has adopted the strengths-based Signs of Safety approach along with a strong focus on the voice of the child and early help and family support.
As a Social Worker in the Assessment Team you will part of a small, friendly, close and supportive team that benefits from regular reflective supervision. Part of the role is to undertake Wellbeing Assessments and Section 47’s, with an opportunity to undertake direct work with children and their families with the Signs of Safety model. Benefits include lower manageable caseloads, market supplement, 9 day fortnight, excellent training and career development opportunities, and flexible working to manage your own diary.
Social Workers are only required to be based in the office on duty days where they will be supported by another team member. The Assessment Team Social Workers benefit from having additional support of allocated Team Co-ordinators.
We offer great employee benefits including excellent rates of pay, relocation package, lease car scheme and flexible working patterns.
If you feel you have the values, skills and behaviours to improve the lives of people in Powys, then we would love to hear from you.
Powys is a county of exceptional beauty with lots of offer.
Powys is a wonderful place to live and work. We certainly think it is – come and see for yourself

Job Category : Social Care & Health Qualified
Location : Church Hill House, Bracknell Forest Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £26.81

To apply a strength-based approach using the conversations model to connect people to their community/social network and problem solve together.
You may use different aids to enable the communication with people with complex needs of dementia.
The role holder works within the eligibility of the Care Act 2014, to identify outcomes and develop support plans to meet the needs within the personal budget available, maximising choice, control, and independence. Work with people, including advocates, community assets and carers, as well as wider multidisciplinary team members. You are expected to actively promote carers rights, wellbeing and assess needs as outlined in the Care Act 2014.
To support in delivering and maintaining high standards of performance ensuring continuous development within allocated resources. To have a good understanding of the application of Mental Capacity Act (MCA, 2005) and Best Interest (BI) process.
To have a good written as well, as verbal communication skills. To work within the legislative framework, national and local policies and within the philosophy of social work practice.
The post holder is expected to have a good understanding on the following paperwork: Community DoLS application, section 21a MCA (2005) challenges, the 117 aftercare application of the Mental Health Act (2005).
To have an active role in identifying and participating in Continuing Health Care (CHC) process. Document all work electronically and share information in line with legislation and local policy and procedures. To engage as investigating officer within the adult safeguarding process under the Care Act 2014.
To carry a caseload and participate in duty process. Take an active role in your own supervision and appraisal in accordance with the departmental supervision policy and council’s appraisal policy.
To be professionally accountable for all aspects of your work, to accept feedback to enable continuous professional development; up-to-date, evidence-based practice; attendance at all mandatory training and specialist training where appropriate.

Job Category : Retail Stock Replenishment
Location : 4967 – Eastleigh S/C – Bournemouth Road, ASDA
Hours Per Week : 48.00
Start Date : 18/12/2022
End Date : 24/12/2022
Start Time : 22:00
End Time : 23:00
Salary: £10.00

Night shift work starting on 18th through to 23rd December

Job Category : Social Care – Qualified
Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £27.87

Senior Social Worker posts
Sefton Cared For Teams Are you ready to #MakeADifference?
To find out more about what it’s like to work in Sefton’s Children’s Services and how you can help us #MakeADifference, head to our website.
Sefton is a diverse and exciting local authority that is on a journey of aspiration and ambition as it works towards delivering its exciting Sefton 2030 Vision. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected Borough.
This is an exciting time to come and work with us. We want to hear from people who possess drive and passion. We need committed Social Workers to support our development, improvement plans and ultimately outcomes for children, young people, and their families.
Opportunities. We have several opportunities within our Cared for Teams for experienced Senior Social Workers. We have high aspirations for every child we look after. Our aim is to ensure permanence for children and young people in stable placements, positive relationships with family and friends and consideration of reunification with family whenever possible. Working closely with children and young people, their parents, family members, carers, education, and health providers to ensure the needs and views of our children and young people are well understood and promoted. You will work with children and young people up to the age of 13; ensuring smooth transitions to our Adolescent teams who will work to ensure our young people acquire the necessary independence skills and stability to support them into adulthood.
Our committed managers will support you to ensure your practice is child centred and achieves positive outcomes; supporting you and your team when you need it; ensuring you are clear of expectations and able to do your best work.
As Corporate Parents we want to ensure every child is happy, heard, healthy and achieving; for our children and young people to enjoy the best possible quality of life and experience as many opportunities as possible. If you feel you can #MakeADifference – Come to Sefton and help us achieve our vision.
What we require from you
Social Work Degree or equivalent Social Work Qualification
Current registration with Social Work England (or if a social work student, clear date for registration) High aspirations for children and young people and a clear understanding of Corporate Parenting Principles Knowledge of child development and family dynamics
Knowledge of childcare legislation, statutory guidance and best practice research and the ability to prepare analytical, timely reports and statements for Court Knowledge of the Assessment Framework and ability to assess risk and need Ability to manage your own caseload with appropriate support, guidance, and supervision Ability to make child centred, complex decisions, using evidence-based tools and analysis Ability to understand and demonstrate a commitment to equality and diversity Ability to effectively undertake partnership working with children, young people, and families and complete child centred direct work Commitment to your own personal development and professional growth Our offer to you.
If you join our Corporate Parenting Service, you can expect to receive the following:
To be part of an established, caring, and welcoming team
Manageable caseloads
Access to good quality, monthly, reflective supervision
A comprehensive induction programme
A wide variety of career progression routes bespoke to individual training and development needs as identified in annual PDRs
Excellent training and development opportunities
Partnership with Research in Practice, providing access to online webinars, podcasts and materials linked to the latest research and policy updates to support your CPD and inform evidence-based reports.

Job Category : Social Care & Health Qualified
Location : Time Square, Bracknell Forest Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £27.22

Social/Senior social worker required to work in a long term child protection team in Bracknell. Worker must be able to travel to Bracknell Berkshire, must be able to use their care for work purposes and have business insurance.

Job Category : Housing
Location : Enfield Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £28.09

Homeless Prevention Team
Special Project Team Leader
Please be advised that we require a candidate with a proven track record of experience managing caseworkers in a Homelessness Service.
Ratification and quality checking of case management and decision letters issued.
To cover front line manager’s duty
People management including monitoring of absence, sickness and leave requests.
Day to Day co-ordination and supervision of caseworkers providing direction to all staff
Assist in developing partnership working to enable a holistic No Wrong Door (NWD) approach of the Housing Options Service so as to provide an efficient housing options service to all customers and partner organisations, preventing homelessness wherever possible.
Monitor day to day work activity of staff in relation to housing options, prevention and referrals to other services and assisting in developing appropriate improvement actions so that year on year improvements are made
Motivate and develop staff, offering sound knowledge and expertise so that casework meets all required standards
Ensure that all enquiries and cases are progressed speedily and efficiently and within agreed time targets
To co-ordinate the day to day running of an effective options-based service that seeks to prevent homelessness in Enfield and maximise the range of housing choices available to residents and other applicants
To ensure that staff have an appreciation and understanding of the options available to enhance customers’ life and skills opportunities and to promote and encourage a holistic approach to advice and referrals to partner agencies
To have a good understanding of the responsibilities of social landlords, Police, Probation, Social and Health Services in relation to housing need, homelessness and homelessness prevention work
To have and maintain knowledge of relevant legislation, Codes of Guidance, case law and other best practice to ensure good quality s184 decisions are reached and communicated in writing in a timely manner
Experience responding to MEQs and complaints.

Job Category : Administration
Location : Arun West Family Hub, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £ 11.18 per hour

Job details
Grade: Grade 4 Pay Rate – £11.18 Per Hour
Directorate Group: Children, Young People & Learning
Location: Working from the Arun West Family Hub, Laburnum Grove, Bersted, Bognor Regis, PO22 9HT.
Working arrangements: Full time preferred 9 – 5 Monday to Friday, however part time candidates will be considered. Please note the hours applicants can work if applying for part time. The post will require the candidates to be fully present in the hubs, there is no remote working.

About the job
As a Hub Support Assistant, you’ll play a key role in ensuring our full-time family hubs are safe, welcoming and accessible for families, children and young people.
You’ll work as part of a dedicated team within both our family hubs and local communities, providing information, advice and guidance around a range of issues to families, children and young people aged 0-25. A key aspect of the role will be providing practical support to families experiencing crisis, including organising food parcels.

Helping to provide a safe and welcoming space for young people through the Find It Out (FIO) offer is essential. You’ll be able to speak confidently with young people, understand their needs and be able to help them access appropriate
support.

• Enhanced DBS check is a requirement of this post

Required experience and skills
(These will be used as the shortlisting criteria)
Key Skills

1. Good communication, customer service and interpersonal skills in order to interact effectively with the general public and act as a point of information /advice / guidance where appropriate.
2. Good interpersonal skills with the ability to confidently work with children, young people and families e.g. dealing with complex queries and family issues, responding appropriately to challenging behaviour such as aggressive
   or distressed individuals.
3. Ability to work as part of a team completing shared tasks in order to deliver a service to others.
4. Ability to meet set deadlines and to understand when problems need to be referred upwards, e.g. in responding to complaints promptly for a quick accurate solution.
5. Analytical and judgement skills in order to effectively assist with customer queries.
6. Proficient IT skills, using Microsoft Office Suite, in order to be able to use the Service computerised databases, photocopiers, scanners and the internet.

Qualifications and/or experience:

• 4 GCSEs with A-C (9-4) passes including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
• An IT qualification or equivalent experience demonstrating good working knowledge of IT systems / procedures.
• Level 3 Information, Advice and Guidance qualification – Desirable
• Experience of dealing with the public and providing excellent customer service, including providing specialist information, advice and guidance.
• Experience of team working.
• Experience in the delivery of child or family support services in the statutory or non-statutory sector – Desirable
• Valid and full driving licence and access to a vehicle / ability to travel around the county independently – Desirable

Job Category : Social & Healthcare Non-Qualified
Location : Isle of Wight Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 07:30
End Time : 14:00
Salary: £9.74

Fantastic opportunity for a Chef / Cook to work favourable hours here on the Isle of Wight over the next 6 months.

We are looking for a Cook to join the team at one of our reablement homes on the Isle of Wight for up to 6 months as we support individuals leaving hospital over the winter and spring.

• Hourly Rate to candidate: Grade 4A £11.18 (PAYE)
• Shift Structure: 7.30am – 2pm (Monday-Sunday)

We can have up to 19 residents at this setting but initially it will be just 8 residents plus onsite staff to cater for.

The focus will be on nutritious, ‘home cooking’ that can be adapted to a range of dietary needs for those using the service. Breakfast is usually catered for by the in house staff, so the chef will be focused on delivering a hot lunch each day, followed by completing any prep for the evening meal which will then be delivered by in house staff.

We are looking for someone reliable who has a great attitude and genuinely cares about providing nutritious, tasty meals to our residents. We are not necessarily seeking a formal chef, a catering background as a cook in a school or café environment would also be sufficient as cooking / plating up to volume will be a key element.

Previous experience in a care home setting is NOT required

The location of this setting means that a vehicle will be required to access the location at 07:30 am as public transport will not be suitable.

Due to the work environment, an enhanced DBS check will be required, however there may be the opportunity to obtain this at point of offer under strict supervision.

This is an urgent post with an immediate start available. Please send us available candidates at the first opportunity.

Job Category : Interims
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 16:30
Salary: £317.86

Experienced, Strategic Property Manager required to manage a team alongside a departmental review, using strong people line management, guidance and support in a changing environment.
ROLE DUTIES:
• As a key member of the strategic management team the Property Manager will take a proactive role in maximising the value of the Council’s assets, developing the Council’s estate, seeking income generating opportunities and reducing liabilities.
• Managing a team to include line management of the Facilities Manager and Building Services & Energy Manager who are responsible for the operational management of their functions and also the building surveying function (see structure chart attached).
• The Property Division is currently going through a re- structure to conclude in March 2023 so you will have a key role in supporting this process, delivering strong people line management, guidance and support in a changing environment.
• Prepare and update a programme of work to ensure the estate is run in a way that meets Council objectives, procuring and managing minor capital and repairs and maintenance projects and provide a specialist technical/professional role on major projects.
• Manage Capital R&M projects and reporting on delivery primarily in the Capital Monitor until the end of the financial year.
• Deliver the Accommodation Strategy and outcomes of service reviews ensuring a comprehensive programme of moves is maintained.
• Manage, participate in and lead multi-disciplinary groups of professionals, both internal officers and external consultants, assembled for individual work programmes and tasks.
YOU MUST HAVE:
• A building related degree or a relevant equivalent level qualification and have extensive in-depth relevant Property Services professional experience
• Strong leadership style with evidenced experience of managing staff at all levels and of a variety of professional disciplines, ideally through change processes. Ability to lead, inspire, influence and motivate others to ensure they accept and respond to the guidance given
• Proven ability to lead and motivate internal teams and other teams involving officers from other Directorates, external professionals and partners, ensuring that the disciplines within the team are fully co-ordinated
• Proven ability to produce strategic long-term plans to ensure objectives are met
• Wide ranging and in-depth knowledge of property and facilities management to ensure policies and procedures are put in place to manage and deliver Council objectives
• Strong negotiating skills, commercial awareness and ability to manage budgets with excellent written communication skills enabling drafting of clear, concise and informative policies, reports and committee papers

Job Category : Building Services & Maintenance
Location : Customer First Centre, North Yorkshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salry: £18.03

Working within the Asset Management team to conduct condition surveys across the property portfolio. A Microsoft Excel template survey document will need to be completed capturing the identified defects, photographs, remediation specification, quantities and costing using the BCIS schedule of rates.

To provide project management support for small building related projects.

Job Category : Housing
Location : Edmonton Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £15.17

“Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public.
It is a very fast paced office, so we expect our staff to promote a positive attitude. Experience dealing working in a call centre. The ability to work to performance and quality standards always delivering excellent customer service.
Candidates will have strong customer service skills and experience in working with Housing Repairs. Knowledge of Northgate Housing system is preferred but not essential. Candidate will have used a housing system.
Flexible working from home and office on a rota basis. Candidates will attend a 2 week training course both classroom and shadowing in the office and home.
For this post we are looking for 1 candidate to work full time 9-5 Monday to Friday. 3 days a week working from home and 2 days in the office after trained.
Job Specifics – Skills, Experience, Knowledge & Abilities
Essential:

1. As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public.
2. Ability to facilitate shadowing and coaching of new or less experienced staff on a 1-2-1 basis and provide feedback to management about progress.
3. Capability to step up as Subject Matter Expert and provide technical advice to the head of service for this area and accompany them to meetings if required
4. Experience of accurately diagnosing and raising repairs. Use problem solving skills to resolve complex enquires.
5. Ability to triage and manage calls and other contacts by taking responsibility for effective resolutions or escalation where appropriate.
6. Inherent ability to act with integrity by taking ownership of and presenting issues with clarity and accuracy; whilst at the same time managing customer expectations factually and reasonably.
7. Ability to pay attention to detail by listening carefully and capturing communications accurately with a view to responding to every aspect of issues raised.
8. Ability to escalate emergency and major issues
9. The ability to identify system improvements and process improvement opportunities and to write new procedures
10. Encourage and motivate others in the team to deliver exceptional customer service and to put the needs of the service and it’s customer’s first – at all times

Desirable:
Previous experience of working in a multi-functional customer facing and contact centre environment within a social housing setting

Job Category : Admin & Clerical
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £10.62

Support provided for the new ISEND Business Support Team and working towards the DSG Safety Value Theme 1-6 project
The ISEND Theme 1-6 tasks and panel meetings will not be completed within statutory timescales. This is crucial to the business support provision.
Expenditure necessary to allow services to continue operating without significant reductions in service levels.
This post has was previously advertised as a LTC but we have struggled to recruit since January 2022.

Essential
1, 2 You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths or you will hold equivalent relevant experience within a similar role in administration.
4 Ability to communicate effectively to service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.
5 IT knowledge and its practical application, including experience of using Microsoft Office
(Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems
5, 7 Have experience in using databases, including running standard reports, analysing data and presenting findings

Job Category : Finance
Location : County Hall, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £160.19
£200 – £300 per day

Please note we require 15 Payroll Specialists – please ensure you have read the brief before submitting candidates. Candidates will be required to come to Chichester once a week as the project progresses, and possibly more frequently towards the end of the project. Please do not submit any candidate who cannot commit to attending the Chichester office. We will require the people for 2 months initially.

Key Skills:

1. Ability to manipulate and analyse complex spreadsheets.
2. Ability to work collaboratively and effectively with a wide range of people.
3. Ability to meet tight deadlines and work under pressure.
4. Be able to investigate system anomalies and rectify errors.

Qualifications and/or experience:
⦁ Extensive understanding of UK statutory payroll requirements especially around items such as statutory leave, Government pension regulations – e.g., Teachers Pension, LGPS, etc.
⦁ Knowledge of standard public sector pay polices and pensions are extremely desirable.
⦁ Understanding of the pay cycle and the key activities that need to be completed leading up to a pay run, executing a pay run and performing post pay reporting and reconciliation is essential.
⦁ Experience supporting a systems implementation is desirable.
⦁ Knowledge of Oracle Fusion and SAP would be advantageous.

Job Category : Housing
Location : Enfield Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £20.47

Experienced Caseworker with HRA experience, and Prevention mindset