Job Archives

Job Category : Catering & Hospitality

Location : The Precinct, Portishead, Bristol, North Somerset, BS20 6AH, North Somerset Council

Hours Per Week : 9

Start Date : Immediate start

Salary: £12.26 per hour

Basic bar work - serving alcohol and soft drinks to members of the public. Cash handling and customer service involved. Previous bar experience necessary.

Job Features

Job CategoryHospitality & Catering Jobs

Job Category : Catering & Hospitality Location : The Precinct, Portishead, Bristol, North Somerset, BS20 6AH, North Somerset Council Hours Per Week : 9 Start Date : Immediate start Salary: £12.26...

Job Category : Admin & Clerical

Location : High Street, Merthyr Tydfil, Merthyr Tydfil County Borough, CF47 8AF, Merthyr Tydfil County Borough Council 

Hours Per Week : 24

Start Date : Immediate start

Salary: £12.59 per hour

Responsible to:

Library Manager, Central Library, Merthyr Tydfil

Key relationships/Functional links with:

Staff at all levels in Merthyr Tydfil Library Service,  members of the public, School children, teachers, Homelinks library users ( housebound), Visitors to Merthyr Tydfil, other MTCBC staff.

Main Purpose of Job:

To provide library services and support to access and use library services to all residents, students, and anyone employed in MTCBC.

Main Responsibilities / Accountabilities / KRA:

Opening and closing of Merthyr Tydfil Central Library.

To assist the Library Manager in supervising library staff and ensuring that assigned duties are carried out.

To assist the Library Manager in organising and overseeing the Homelinks library service, and collecting usage figures.

To assist the Library Manager in oversight of the Reservation Service.

To assist the Library Manager in carrying out banking of takings.

To assist the Library Manager in taking visitor figures from people counters at Merthyr Library.

To assist the Library Manager in answering enquiries from library users.

To carry out customer service duties on Library Reception i.e. issue and discharge of books; shelving of library books; enrolling library members; collecting fines; dealing with library members enquiries; assisting library members to access and use IT equipment at the Library; assisting library members to access and use online library services.

The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation

To undertake such other duties and responsibilities as may be allocated from time to time. 

To compile and report statistical information.

General information:

The post holder will be required to comply with organisation’s policies and procedures.

The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation’s premises nor in any vehicle used on organisation business.

This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation.

Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : High Street, Merthyr Tydfil, Merthyr Tydfil County Borough, CF47 8AF, Merthyr Tydfil County Borough Council  Hours Per Week : 24 Start Date : Immedi...

Job Category : Interims

Location : Civic Offices, 2 Watling Street, Bexleyheath, Kent, DA6 7AT, London Borough of Bexley

Hours Per Week : 36

Start Date : Immediate start

Salary: £38.28 per hour

To provide strategic support to the Chief Executive and Director of Finance & Corporate Services providing advice and support to ensure the effective and efficient discharge of their functions, and the delivery of the Council’s vision and priorities To act as a strategic partner and key interface with the Corporate Leadership Team (CLT), building positive and effective relationships with the members of SLT and across the organisation Ensure the Chief Executive and Director of Finance & Corporate Services capacity are used to maximum effect, making sound judgements, acting, escalating and prioritising in accordance with rapidly changing business needs To work with a high degree of autonomy and initiative, independently providing full executive support, including briefings, research, complex drafting, special projects and the production of internal and external facing presentations. To make a significant contribution to the effective governance of the organisation and delivery of key corporate objectives

Job Features

Job CategoryInterim Executive

Job Category : Interims Location : Civic Offices, 2 Watling Street, Bexleyheath, Kent, DA6 7AT, London Borough of Bexley Hours Per Week : 36 Start Date : Immediate start Salary: £38.28 per hour To pr...

Contract, Full Time
Herefordshire
Posted 2 months ago

Job Category : Social Care Qualified

Location : Plough Lane, Hereford, Herefordshire, HR4 0LE, Herefordshire Council 

Hours Per Week : 37

Start Date : Immediate start

Salary: £29.29 per hour

We require a qualified Social Worker at senior, Team Manager level, to complete an assurance process of case file auditing.  By identifying areas of strength and weakness, we can facilitate the development of more effective practices and services and demonstrate accountability to service users, the public, and other stakeholders. This is a key need and will help us to understand our frontline practice better. This is a targeted piece of work enabling by the end for us to have a report with recommendations.  We are looking to have 100 cases reviewed.

Job Features

Job CategorySocial Care - Qualified

Job Category : Social Care Qualified Location : Plough Lane, Hereford, Herefordshire, HR4 0LE, Herefordshire Council  Hours Per Week : 37 Start Date : Immediate start Salary: £29.29 per hour We ...

Job Category : Building Services & Maintenance

Location : Telford Street, Newport, Newport, NP19 0ES, 

Newport City Council

Hours Per Week : 37

Start Date : Immediate start

Salary: £12.59 per hour 

JOB PURPOSE

To work as directed to carry out all aspects of practical amenity horticulture to the highest standards as required by the Grounds Maintenance Specification and Clients

KEY RESULT AREAS

To use a high level of gardening skills to meet the horticultural standards within the 

specification and to undertake all horticultural operations, including:

Grassing cutting duties/strimming/hedge trimming/clearing leaves and litter

Planting out of bedding plants, trees and shrubs

Shrub bed planting and maintenance (e.g. pruning and division)

Application of chemicals

Maintenance, setting out and marking sports facilities

General soft landscaping works (e.g. top-soiling, cultivation, seeding, shrub-bed renewal etc.)

To operate, and be responsible for ensuring that all vehicles, plant and machinery are kept in good working orders and comply with the Health and Safety at Work Act and the Road Traffic Regulations

To report any defects in tools and equipment to line manager

To take reasonable care of own and others safety; to co-operate with managers/ supervisors in complying with statutory health & safety duties; to report incidents, accidents, faults etc

Aptitude & Skills

Ability to work on own initiative with minimum supervision

Able to work to deadlines

Good communication skills - oral and written

A willingness and ability to undertake further training and learn new skills

Punctuality and reliability 

Ability to demonstrate a commitment to the improvement and development of the gardening team as a whole

Flexible approach to people and work

Willingness to assist colleagues when necessary

Have a pleasant manner and positive attitude

Stamina; able to undertake the physical aspects of the post

Able to work outdoors irrespective of weather or conditions

Able to work in any location within the city boundary

Availability to work overtime if necessary

Job Features

Job CategoryBuilding Services & Maintenance

Job Category : Building Services & Maintenance Location : Telford Street, Newport, Newport, NP19 0ES,  Newport City Council Hours Per Week : 37 Start Date : Immediate start Salary: £12.59 pe...

Job Category : Social Care & Health Qualified

Location : Civic Offices, London Borough of Sutton

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £21.35

2 Social Workers needed with the Hospital Pathway team:

1 Social worker to be based at St Hellier Hospital to support with facilitating discharges, Assessing and reviewing the patients jointly with Continuing health care team, Completing MCA, Best interest meeting, carrying out DST post discharge, take up complex and safeguarding cases. The post is based at St Hellier hospital and need presence at Hospital Monday to Friday no hybrid working. 

1 Social worker to be based at Civic Offices with Hospital pathway team to support with carrying out Care act assessment post discharge under D2A, taking up the Safeguarding enquiry and managing the team Safeguarding cases, completing MCA and best interest meeting, carrying out DST post discharge, take up complex cases, support with Court of protection application. The role can be hybrid working 3 days office 2 days home working.

Job Features

Job CategorySocial Care - Qualified

Job Category : Social Care & Health Qualified Location : Civic Offices, London Borough of Sutton Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00Salary:...

Contract, Full Time
Merseyside, Sefton
Posted 2 months ago

Job Category : Technical

Location :Magdalen House, Bootle, L20 3NJ, Sefton MBC

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £21.56


Working within the wider Risk and Audit team of Sefton Council's Finance section, the candidate will provide competent health and safety advice as part of the Corporate Health and Safety team.

JOB PURPOSE:

•          Assist the Health & Safety Senior Officer in providing advice and support on Health and Safety matters, ensuring compliance with Health and Safety legislation.

•          Support the delivery of the Council’s Health and Safety Strategy in accordance with an appropriate model and for the actions designed to implement strategy across the Council.

•          Provide formal feedback to management / schools on significant findings and identifying and explaining practical recommendations to address key weaknesses identified.

MAIN DUTIES:

1.         The post holder will assist the Health & Safety Senior Officer to drive the health and safety strategy for the Council including ensuring there is an effective framework of up to date policy and guidance for staff members to follow. 

2.         Conduct audits and reviews to ensure compliance with occupational health and safety legislation and best practice to an approved plan and methodology. 

3.         Identify areas of non or partial health and safety compliance, providing support with implementation of controls to deadlines.  Assist the Health and Safety Senior Officer in the development of policies and guidance to staff on health and safety issues.

4.         Develop effective regular communication on health and safety matters to improve health and safety culture within the organisation.

5.         Provide advice and support on health and safety to ensure colleagues meet their responsibilities within the health and safety policy and legal framework.

6.         Monitor the incident reporting system providing regular formal updates to the various Health and Safety Committees on trends and proposed actions to be taken. 

7.         Support managers in the investigation of RIDDOR reports and other incidents, to identify lessons which should be incorporated into safe systems of work and reported to the Corporate Health and Safety Committee.

QUALIFICATIONS/TRAINING

•          Literate / numerate to Level 3 standard.

•          NEBOSH Diploma or equivalent (e.g. SCQF Level 10 or RQF/CQFW Level 6 in England, Wales and Northern Ireland).

•          Certified Membership of the Institution of Occupational Safety and Health

•          Chartered Membership of the Institution of Occupational Safety and Health (CMIOSH) or demonstrably working towards.

EXPERIENCE

•          Experience of working in occupational health and safety. 

•          Experience of working in a large complex organisation in the public or private sector.

•          Experience of working in a local authority.

•          Experience of working with educational settings.

•          Experience of working in a construction or facilities management setting.

•          Extensive experience of using Microsoft applications (Word, Excel, PowerPoint, Outlook).

•          Experience of working in, advising on or managing buildings related to health and safety e.g. asbestos, legionella, gas safety, fire, electricity etc.

•          Experience of providing management reports.

•          Experience of supervising / managing people.

SKILLS / KNOWLEDGE / APTITUDES

•          Maintain a thorough knowledge of relevant occupational health and safety legislation underpinned by evidenced Continuous Professional Development.

•          Ability to provide practical advice and guidance to colleagues on health and safety.

•          Self-starter with ability to work under own initiative.

•          Deliver work and initiatives to deadlines.

•          Good attention to detail / seeing the wider picture.

•          Excellent interpersonal and communication skills and ability to communicate effectively both orally and in writing.

•          Able to work to agreed procedures and secure high-quality service delivery.

•          Ability to write clear coherent reports to wide range of audiences.          

•          Able to work as a member of the health and safety function as well as across the wider risk and audit team.

•          Able to adapt quickly to frequent change and challenge.

•          Knowledge of building health and safety for example asbestos, legionella, gas safety, fire and electricity legal responsibilities.

SPECIAL REQUIREMENTS

Current driving licence and access to own vehicle.

Job Features

Job CategoryTechnical

Job Category : Technical Location :Magdalen House, Bootle, L20 3NJ, Sefton MBC Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £21.56 Working with...

Job Category : Social & Healthcare Qualified

Location : Monkton Park Council Offices, Wiltshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £27.92

The Reablement team positively impacts individuals' lives following illness, injury, loss of confidence or hospital admission. The service is led by Occupational Therapists, alongside Occupational Therapy Assistants and Support Workers. 

Our OTs work proactively with customers in their own homes to achieve greater independence, promote their well-being and minimise long-term care needs. 

In this placement, you will conduct strengths-based assessments, and work with customers and their families to design and implement creative reablement plans to enable them to achieve their goals.

We’re looking for a qualified OT with at least two years of post-qualification experience. Holding a valid full UK driver's license is required, as they'll be conducting visits to clients in their own homes or other settings, such as hospitals.

Job purpose:   Undertake assessments, determine care packages/support plans and manage a large and complex caseload to maintain or improve the wellbeing of clients. Professionally supervise and support other colleagues.

Supervision and/or Management of People  No full management of a team but will be required to monitor the quality and quantity of the work of others.  

Will provide advice, guidance and support to colleagues to ensure whole team achievements are met.

Indicative qualifications          Degree or equivalent experience/skills.

ITQ 2 or equivalent skill and ability demonstrating significant experience in IT systems.

Professional qualification in area of specialism.

Licence / certificate / qualification required for the role.

Knowledge and Skills

            Some relevant professional experience post qualification in a similar work environment.

Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation in the area of specialism.

Excellent ICT skills including use of Microsoft applications and specialist systems.

Experience of multi-disciplinary and partnership working and awareness of the issues involved. 

Planning and workload management skills.

Proven assessment and investigation skills appropriate to the scope of the role. Ability to carry out complex client assessments. 

Experience of using professional knowledge to work within referral systems according to established criteria.

Proven ability to work with challenging client groups and situations.

Excellent interpersonal and communication skills.

Proven ability to deliver training.

Accurate record keeping and report writing.

Good presentational skills.

Knowledge of financial assessment processes.

Job Purpose

•          To uphold standards of practice for Occupational Therapists as determined by the regulatory body, the Health and Care Professions Council and the Professional Standards and Code of Ethics and Professional Conduct of the Royal College of Occupational Therapists.  

•          To undertake occupational therapy assessments with customers.  To plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible fulfilling their individual potential. 

•          To support carers to continue in their role.

•          To provide professional supervision and support to Occupational Therapists and Customer Coordinators, working within the same locality/ environment.

•          To deliver this service in accordance with the statutory responsibilities as set out within social care and housing legislation

•          To ensure that the primary responsibility of safeguarding adults is delivered in accordance with the law and local policy and guidance.

Person Specification

Specific qualifications, knowledge, and skills required for this role:

Essential

•          Professional Qualification in Occupational Therapy (Diploma or degree)

•          Registered with the HCPC as an Occupational Therapist

•          Evidenced experience of professional and personal development following achievement of professional qualification, likely to be a minimum of 2 years post-qualification

•          Experience of working with adults

•          Significant knowledge and understanding of Health, Housing and Social Care legislation and wider policy context. 

•          Significant up-to-date knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of adults.

•          Significant knowledge and experience of delivering adaptations through the Disabled Facilities Grant process.

•          Significant knowledge of reablement to support and promote independence.

•          Significant and up-to-date knowledge and experience of undertaking moving and handling assessments and writing moving and handling plans.

•          Experience of contributing to the supervision of staff and taking part in professional supervision

•          Well-developed interpersonal skills and ability to effectively communicate with people in a variety of ways and levels.

•          Ability to professionally challenge

•          Literate, numerate and good computer skills

•          Ability to prioritise work and support others to do this.

•          A self-starter, well organised person who is passionate about delivery of high quality customer-centric services.

•          Must be able to write clear, accurate and evidence-informed documentation

•          Fully fluent in spoken and written English

Desirable

•          Experience of working in a social care setting

•          Experience of working in a reablement or intermediate care team

•          Experience of working as a Safeguarding investigating officer.

•          Experience of supervising occupational therapy students on practice placements. .

•          Experience of offering formal supervision and appraisal to staff.

•          Experience in offering training and support with moving and handling.

Job Features

Job CategorySocial Care - Qualified

Job Category : Social & Healthcare Qualified Location : Monkton Park Council Offices, Wiltshire Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00...

Contract, Full Time
Southwark
Posted 2 months ago

Job Category : Social & Health Care Qualified

Location : Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.83

PURPOSE OF THE JOB

Working within a multi-disciplinary team the occupational therapist will carry out assessments for older people, adults with disabilities and disabled children to meet the principles of the Care Act 2014. You will assess the needs of people living with a disability and give advice or make recommendations that improve wellbeing and quality of life, maximising independence and supporting carers.   

PRINCIPAL ACCOUNTABILITIES

Responsibilities

To 

1.         To visit people with disabilities at home or in their permanent residence carrying out an occupational therapy assessment incorporating daily living skills, carer support, social situation and environmental barriers. 

2.         To maintain a comprehensive knowledge of commercially available products in order to appropriately recommend the provision of suitable equipment, assistive technology and telecare solutions for disabled people. 

3.         To follow through the provision of equipment, assistive technology and telecare, fitting this where necessary, and teaching techniques of use to client, carers and other relevant professionals.

4.         To research and analyse the suitability, cost, safety and effectiveness of equipment and adaptations.

5.         To ensure that family and paid carers can offer personal care safely through assessing manual handling, use of equipment to improve safety and giving advice and guidance to family carers and paid care supervisors. 

6.         To determine necessary adaptations to clients homes and arrange for these to be carried out in liaison with professionals from a range of disciplines.  To advise clients who are having alterations done privately.

7.         To monitor and respond to clients’ needs in changing circumstances, including anticipating and responding to the effects of certain degenerative medical conditions.

Knowledge, including educational qualifications:

1.         HCPC registered Occupational Therapist with at least one recognised OT qualification

2.         Knowledge of current and proposed legislation, policy and guidance in relation to community care in general

3.         Knowledge of OT theory, specialist assessments and interventions

4.         Knowledge and understanding of wellbeing principles, strengths based- and rehabilitative practice

5.         Knowledge of the principles of equal opportunities, anti-discriminatory and anti-oppressive practice in assessment and the provision of services

6.         Qualified Approved Mental Health Professional (AMHP) / Approved Mental Capacity Professional (AMCP) or Best Interest Assessor (BIA) or willingness to train

Experience:

7.         Experience of working with people with disabilities, including 1:1 work, the identification of needs and planning and implementing treatment 

8.         Experience of working in a multi-disciplinary team and with multiple agencies to facilities holistic assessments and working collaboratively to support people to achieve their goals and maximise their independence 

9.         Experience of using OT specific assessments and/or strategies to support independence

10.       Experience of undertaking or supporting safeguarding adult’s investigations and person centred safeguarding plans

11.       Experience of supervising and supporting other staff members and students

Aptitudes, Skills & Competencies:

12.       Assessment skills, including OT specific assessment, along with risk assessment, to support independence and promoting strengths within adults with complex needs

13.       Ability to assess and review needs with reference to the Care Act 2014, including current care support and care plans and make changes to reflect needs

14.       Skilled in establishing and maintaining working relationships with complex clients and their carers in an open, empathetic and professional manner.

15.       Ability to consider and value all aspects of a situation and to make appropriate recommendations, demonstrating a full understanding of high quality customer care

16.       Ability to communicate effectively and clearly in writing, verbally and through reports. This includes the production of high quality reports with clear recommendations.

17.       Computer literacy skills at a level to maintain case records within information management systems and produce high quality assessments, reviews and reports

18.       Proven organisational and time management skills; including the ability to balance and prioritise a workload, responding to changing priorities and deadlines  

19.       Ability to understand and use the supervisory process and reflective practice

JOB CONTEXT

This post is in the Older People and People with Disabilities Service. The post reports to a senior member of the team with clinical support available from a senior OT or OT team manager.   

Southwark council is committed to supporting vulnerable adults to achieve independence and social inclusion via personal budgets and professional OT support including recommendations for suitable accommodation, equipment, assistive technology, and housing adaptations. The post holder is expected to provide leadership and expert practice across the team to achieve these aims.

The post holder will be expected to expand and develop their skills relating to:

•          Assessment of children and adults with complex disability

•          Disability equipment and moving and handling techniques and equipment

•          Housing adaptations

•          Assistive technologies

•          Safeguarding

The post holder is expected to provide a proactive approach which encompasses these goals and sets out to achieve the aims and objectives of the Council. 

Financial Responsibilities

The post holder will not be a budget-holder but must have an awareness of the need to work within a tightly controlled budget.

Contacts

To be in contact with officers of the Social Services, Health and other departments including Law and Administration, representatives from statutory and independent agencies and local community group, including groups representing the black and ethnic communities. Contact would involve: joint working, problem solving, developing and maintaining information links.

Regulated Activity 

This post has been classified as a regulated activity, in accordance with the Safeguarding Vulnerable Groups Act 2006, as amended by the Protection of Freedoms Act 2012. It is a criminal offence for individuals barred by the Independent Safeguarding Authority (ISA) to apply or work in this post. If you any doubts on your status you should seek guidance from the ISA (http://www.isa.homeoffice.gov.uk).

All applicants will be subject to an enhanced CRB check and will be asked whether they are barred under the Scheme as noted above.

Job Features

Job CategorySocial Care - Qualified

Job Category : Social & Health Care Qualified Location : Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £22.83 PURPOSE OF T...

Job Category : Facilities & Environmental Services

Location : Ty Elwyn, Carmarthenshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00
End Time : 17:30
Salary: £19.66

Job Features

Job CategoryFacilities & Environmental Services

Job Category : Facilities & Environmental Services Location : Ty Elwyn, Carmarthenshire County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00End Time : 17:30Sa...

Contract, Full Time
Kingston
Posted 2 months ago

Job Category : Housing

Location : Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time :17:00
Salary:£19.74

Housing Solutions Officer

We are seeking a motivated Housing Solutions Officer to provide advice and support to individuals and families facing housing difficulties. You will assess housing needs, offer housing options, and work with external agencies to ensure clients receive necessary support. Using your knowledge and skills, you will help prevent homelessness by negotiating, advising, and securing suitable accommodation.

About YouWe are looking for a resilient, adaptable individual with strong decision-making and communication skills, knowledge of homelessness legislation, including detailed knowledge of the 2017 Homelessness Reduction Act, and benefits, and experience working with homeless populations. You'll work independently, prioritise tasks, and meet deadlines.

Job Features

Job CategoryHousing

Job Category : Housing Location : Royal Borough of Kingston Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time :17:00Salary:£19.74 Housing Solutions Officer We are s...

Contract, Full Time
Posted 2 months ago

Job Category : Admin & Clerical

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £18.26

We currently require a business support officer to work within our  Licensing Team. The role will involve providing administrative support to the team

Hours 36 , min 3 days in the office (at present)

Location Tooley Street, London Bridge

MOST IMPORTANT BIT: The candidate should have knowledge of premises licensing (licensing act 2003) 

The candidate must have experience in using  Civica (APP) system

Skills.

Good verbal and written communication skills, proficient in use of Civica (APP); understanding and knowledge  of processing applications under the Licensing Act 2003

Must be able to manage own workloads and work as part of a team

ob Purpose

To provide both an administrative and financial frontline service within the

specific areas of the Environmental Health & Trading Standards Business

Unit, by managing databases, undertaking a range of tasks in relation to the

efficient and effective operation of the finance functions, and providing

statistical reports. All in accordance with agreed procedures and national

guidelines and codes of practice.

Principal Accountabilities

General

 To possess a knowledge of one or more of the core functions within the

environmental & trading standards service.

 Identifying developments in best practice, legislative and other changes

in relation to community safety and related disciplines.

 To be responsible for producing information for reports on performance

and quality. Taking appropriate remedial action where needed, to

ensure that changing priorities and circumstances are managed,

targets and standards met and value and performance optimised.

 Write reports, standard and non-standard correspondence as

necessary.

 Log, co-ordinate, and manage responses to members, MP’s and chief

executive’s enquiries along with freedom of information requests within

given timeframes.

 Liaise with the call centre in connection with service complaints and /or

enquiries. Carry out investigations ensuring they are fully researched

and any necessary action taken.

 Assist in the allocation of service requests (as directed) to officers on

duty in a timely and efficient way according to reaction time targets.

Education/

Qualification

 Good standard of secondary education E

Knowledge  Knowledge of administrative procedures and

practices in relation to environmental health &

trading standards

 Knowledge of a wide range of IT systems

 Knowledge of the functions of the council and

of the department

 Knowledge of financial systems within the

council

 Knowledge of techniques for dealing with

angry and difficult people, with due regard for

personal safety.

 Knowledge of the statutory obligations placed

on local authorities in relation to environmental

health & trading standards

 An understanding and commitment to the

council’s Equality and Diversity Policy and the

ability to apply this to the duties and

responsibilities of the post.

Experience  Experience of providing ‘first point of contact’

services in a demanding environment with

diverse communities.

 At least 1 year’s administrative support

experience including giving and receiving

information, arranging meetings and resolving

complaints

April 2017 version 1 5

Skills and

abilities

 At least 1 year’s experience of working with

financial systems and financial IT packages

 Experience of dealing with chief officers,

members and other stakeholders.

 Experience of managing databases and

keeping them up to date.

 Experience of issuing various licenses in

accordance to the requirements of the relevant

legislation

 Ability to use IT software packages, including

Microsoft word, excel and PowerPoint

 The ability to communicate simply and

effectively to a range of audiences both

verbally and in writing

 Ability to write standard and non standard

reports

 Ability to prioritise and organise conflicting

work tasks within specific time scales.

 Ability to analyse information and to present

this at an appropriate level to a given

audience.

 Ability to work with customers/partners to

secure best possible service.

 Ability to work on own initiative and as part of a

team. Able to demonstrate innovation.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : 160 Tooley Street, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00Salary: £18.26 We curre...

Contract, Full Time
Somerset
Posted 2 months ago

Job Category : Housing

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date: Immediate Start

Start Time : 08:30

End Time : 17:00
Salary: £22.00

*All candidates must have a good working knowledge of the Homelessness Reduction Act and experience using the Locata system. Workers must be able to deliver messaging to service users in a compassionate and sympathetic manner*

Provide advice, information and assistance to applicants who are homeless or at risk of homelessness. Help applicants to explore their housing options and find suitable accommodation that meets their needs. To work with a range of partners and agencies to prevent and reduce homelessness in the community. Referral signposting to supporting agencies. - Remote working, Duty rota approx 2 days a week, details discussed at interview. Case load to be managed alongside homelessness duty cover (08:30-17:00 daily

Essential

Desirable

Effective written and verbal communication

Ability to deal inventively and sensitively with a

wide range and spectrum of people in greatly

varying circumstances.

Knowledge of the Homelessness legislation.

(Housing Act 1996, Homelessness Act 2002,

Suitability Order 2012, Homelessness

Reduction Act 2017)

Knowledge of the Landlord and tenant law.

Ability to establish and manage realistic

applicant expectations.

Knowledge of Options available to somebody

that is homeless or at risk of homelessness.

Ability to manage a diverse caseload effectively

where detailed and complex investigations are

required, working with precision and attention to

detail.

Knowledge of Data Protection.

Negotiating skills

Ability to maintain accurate detailed and timely

case notes and other evidence-based records.

Equality and diversity issues and an

understanding of the relevance to a housing

Good organisational and administrative skills.

advice service

Ability to speak fluent English as stated in

Part 7 of the Immigration Act (2016)

Experience of working within a Housing

Options team

Experience of working in a housing

association, local authority housing

department or similar organisation.

Experience of dealing with the public and in

particular vulnerable applicants

Experience of effective partnership working

which has led to positive solutions

Qualifications

Essential

Desirable

Education qualification to at least A level

standard or acquired knowledge to NVQ level 4

and ongoing commitment to continuous

professional development and where required

will acquire specialist accreditation and skills.

Personal Attributes

Essential

Desirable

Ability to build and maintain good working

relationships.

Resourceful, solution focused, persuasive and

skilled in overcoming barriers.

Ability to prioritise workload, manage time

effectively and meet deadlines.

Ability to work as part of a team, be flexible, use

initiative and work with limited supervision.

Current driving licence required and access to

own vehicle

Job Features

Job CategoryHousing

Job Category : Housing Location : County Hall, Somerset Council Hours Per Week : 37.00 Start Date: Immediate Start Start Time : 08:30 End Time : 17:00Salary: £22.00 *All candidates must have a g...

Contract, Full Time
Lincolnshire
Posted 2 months ago

Job Category :Legal

Location : Lincolnshire County Council

Hours Per Week : 37.00

Start Date : immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £13.05

We are seeking to recruit a Legal Office with experience of SEN Tribunal appeals.  The role will involve assisting with appeals, preparing bundles and general administrative tasks to assist the Education Lawyer in preparing appeals for Tribunal.

PURPOSE OF JOB:

Contribute to the delivery of services for Legal Services Lincolnshire. Assist, as

appropriate, with:

• Providing an integrated approach to performance management, quality

standards and service delivery

• Embedding new ways of thinking and working

• Developing and maintaining strong, positive working relationships with

commissioners, partners external clients and their teams/partners and

across service areas as appropriate

Provide high quality efficient and effective legal casework processing and

administration services to the County Council, partners and external clients

To take personal responsibility for work within own area of responsibility

Show a general understanding of public law and governance in support of clients'

decision-making processes

To demonstrate and promote the values and culture of the service including the

highest degrees of flexibility openness and collaboration and the provision of risk-

based, solution focused advice centred on enabling clients to achieve their

outcomes.

Continuously look for synergies and efficiency savings across area of

responsibility.

KNOWLEDGE AND SKILLS

Must have at least 2/3 years relevant experience as a legal officer.

A level of expertise in an area of work relevant to the post.

The ability to acquire a working knowledge of basic law and all areas of

procedure applicable to his/her field of activity and a basic understanding of

local government law commensurate to grade.

Able to demonstrate a knowledge of the needs of an in-house local government

Legal Service.

Interpersonal skills to enable the post-holder to operate at this level often

requiring sensitivity and diplomacy.

Management of a full and substantial workload commensurate with the grade

of the post.

Able to communicate clearly and appropriately both verbally and in writing at all

levels.

Customer focused, and able to contribute positively to service development

and continuous improvement.

Able to work as an integrated part of the wider Legal Services team, and

supportive of colleagues and management.

Keep up to date with changes to relevant law and procedure.

Able to provide support to colleagues in a positive way.

Willing to adapt to new areas of work and take on tasks/duties related to his/her

field of expertise competently recognising when he/she lacks the requisite

knowledge and requires professional support and supervision.

Knowledge of main office IT packages.

Able to travel and keep appointments.

The specific knowledge, skills and abilities required with vary depending on the

needs of the role. Specific posts may necessitate advanced specialist

knowledge and skills. Post holders should be comfortable working with ambiguity and uncertainty.

Job Features

Job CategoryLegal Jobs

Job Category :Legal Location : Lincolnshire County Council Hours Per Week : 37.00 Start Date : immediate Start Start Time : 08:30 End Time : 17:00 Salary: £13.05 We are seeking to recruit a Legal Off...

Job Category : Legal

Location : Lincolnshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £20.85

Looking for an experienced adult social care solicitor who can provide legal advice to the Council on all aspects of Adult Care legal work including including court work. The locum must be experienced in Court of Protection work, mental capacity, mental health and more general issues under the Care Act.  It is full time post. Start ASAP. Can be remote working but will need to attend the office on at least one day to meet the team and collect laptops and other pieces of equipment and to ensure access to our systems.

PURPOSE OF JOB:

Contribute to the delivery of services for Legal Services Lincolnshire. Assist, as

appropriate, with:

• Providing an integrated approach to performance management, quality

standards and service delivery

• Embedding new ways of thinking and working

• Developing and maintaining strong, positive working relationships with

commissioners, partners external clients and their teams/partners and

across service areas as appropriate

To provide high quality efficient and effective legal and administrative advice and

services to the County Council and external customers and assist and support

the County Council's Monitoring Officer in discharging his/her duties and

responsibilities.

To provide legal advice to members and senior officers of the Council, partners

and other clients and carry a workload of appropriately complex and high profile,

high risk matters and advise as required on public law and governance in support

of clients' decision-making processes.

To role model and promote the values and culture of the service including the

highest degrees of flexibility openness and collaboration and the provision of risk-

based, solution focused advice centred on enabling clients to achieve their

outcomes.

KNOWLEDGE AND SKILLS

Must be a lawyer who holds a relevant qualification or has equivalent

experience.

Legal skills in one or more areas of expertise and a thorough and working

knowledge of all relevant law and procedure in a specialist discipline.

A good. broad, general working knowledge of the law applicable to local

government commensurate with grade.

Willing to adapt to new areas of work and take on tasks/duties related to his/her

acquired field of expertise competency recognising when he/she lacks the

requisite knowledge and requires professional support and supervision.

A competent advocate, if relevant to post and area of work.

A competent legal draftsmen able to depart from precedent to reflect new

requirements including in more complex documents.

Interpersonal skills to enable the post-holder to operate at this level, often

requiring sensitivity and diplomacy.

Management of a full and substantial workload of matters commensurate with

his/her level of expertise.

Able to use his/her skills and expertise to command respect and authority with

those persons who he/she is required to influence, support and advise.

Able to influence and persuade.

Highly effective negotiating skills.

Able to communicate clearly and appropriately both verbally and in writing at all

levels.

Understands of the nature of local government in-house legal service and

contributes positively to service development and continuous improvement.

Able to supervise and provide professional support more junior colleagues in a

positive and developmental way.

Able to work as an integrated part of the wider Legal Services team, and

supportive of colleagues and management.

Able to provide out of hours advice liaison and support to clients requiring

immediate advice and decision-making in response to urgent demand.

Able to advise prepare and deliver training.

Knowledge of main office IT packages.

Keep up to date with changes to relevant law and procedure.

Able to travel and keep appointments

The specific knowledge, skills and abilities required with vary depending on the

needs of the role. Specific posts may necessitate advanced specialist

knowledge and skills. Post holders should be comfortable working with ambiguity and uncertainty.

Job Category : Legal Location : Lincolnshire County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 08:30 End Time : 17:00 Salary: £20.85 Looking for an experienced adul...