Job Archives

Contract, Full Time
Somerset
Posted 3 months ago

Job Category: Social Care Qualified
Job location King Square, Bridgwater, Somerset, TA6 3AR,
United Kingdom
Somerset Council
Hours per week: 37

Start date: Immediate start
Salary: £28.48 per hour

What will I be doing?

You will be supporting our Safeguarding Teams as a consistent Duty Social Worker for a period of 3 months, while we continue to recruit permanent workers to existing vacancies. 

You will be undertaking duty tasks for children subject to Child In Need and Child Protection Plans, in pre-proceedings and in legal proceedings. You will be supporting our existing teams to cover for staff who are on leave or off work unwell, allowing social workers more time and space to work with the families allocated to them. Your work will be supported and overseen by the Duty Team Manager, and you will work alongside backup duty workers from within the teams. 

In our well established Family Safeguarding model, you will be able to work alongside adult-focused practitioners to inform assessments and plans, in the specialist areas of substance misuse, domestic abuse, and mental health. 

You will work with parents and the wider family network, with access to Family Group Conferencing, to support them to identify strengths, tackle problems and change interactions and behaviours. With permanent Team Managers, you'll be supported with regular and reflective group and personal supervision.

What kind of experience or qualifications do I need?

You will be passionate about relationship-based social work, proud of your profession, and able to reflect and think creatively about how you can build relationships to make a difference to children and families. You will need to be a qualified social worker registered with Social Work England and have substantial experience working with children and families in social work.

We are proud to offer an environment that is supportive and rewarding, within a friendly team who are passionate about the work that they do to improve the lives of people in Somerset. We are continuing to develop our use of motivational interviewing to support families with identifying opportunities for change and working to achieve and sustain this alongside them, with the support of our multi-agency partners. Up-to-date technology is provided to help you stay connected to your team and manager through virtual meetings, team check-ins and service sessions. As an authority, we use Magic Notes to support our social workers with their recording. 

Anything else I should know?

You will be based in Bridgwater, we are open to flexible working options but would expect you to be in the office for the majority of your working week each week as you will need to be available to complete visits on duty at short notice. You will need to hold a full driving licence and have access to your own vehicle as travel is required.

Job Features

Job CategorySocial Care - Qualified

Job Category: Social Care QualifiedJob location King Square, Bridgwater, Somerset, TA6 3AR,United KingdomSomerset CouncilHours per week: 37 Start date: Immediate startSalary: £28.48 per hour Wha...

Contract, Full Time
Lewisham
Posted 3 months ago

 Job Category:   Legal
Job location 1 Catford Road, Catford, London, Greater London, SE6 4RU,
United Kingdom
Lewisham Council
Hours per week: 35

Start date: Immediate start
Salary: £17.78 per hour

 Property Legal Assistant

MAIN PURPOSE OF THE JOB      

To work at the direction and with supervision of the Senior Lawyer, to deal with routine legal and administrative work and assist members of staff with legal work, as assigned.  

PERSONAL DUTIES

1.            Under supervision and direction of the Senior Lawyer assist in a range of legal duties as required by the Senior Lawyer including interviewing witnesses and preparation of witness statements and other evidential material; assistance with, preparation and defence of proceedings in the Magistrates, Family Proceedings, Youth Justice, County and High Courts; co-ordinating the attendance of witnesses, Counsel and others in Court; representing the Council at hearings of minor or straightforward cases, directions appointments and applications; service of notices or proceedings as required; preparation of documents and liaising with parties in respect of lease extensions, collective enfranchisement and right to buy matters; assistance with straightforward property transactions; assistance with straightforward contract and procurement matters; preparation of bundles and contract documentation. 

2.            To carry particular responsibility under supervision for more straightforward cases which involves legal work of less complexity.

3.            Undertake legal research and assist more senior staff within Legal Services in respect of more complex transactions.

4.            Provide all necessary support to staff within Legal Services as required.

5.            Operate computerised case management and case progression systems, and input relevant data including time recording as required, adhering to current procedures for the scanning, storage and maintenance of all file records

7.            Maintain awareness of relevant legal and procedural developments.

8.            

Produce performance monitoring reports, collate and produce financial and other information and carry out such statistical recording and reporting as maybe required.

KNOWLEDGE

Basic knowledge of local authority office procedures or general office administration                                                                               S

APTITUDE

Ability to learn and understand quickly                                            S

Ability to prepare routine reports/statistics

Ability to work on own initiative

Ability to undertake casework and associated tasks under direction and supervision 

Dedication, commitment and a capacity for hard work                     S

An analytical approach to problem solving with the ability to apply critical thinking to problems

      on day to day basis

SKILLS

Ability to use standard Microsoft Packages in order to produce a high standard of work.

Good standard of      literacy with ability to produce accurate work       S

Ability to communicate clearly and concisely in writing, in person and on the telephone

Ability to manage own time effectively                                            

Experience of working in a legal environment                                  S

Experience of document preparation                                              S

Experience of dealing with a wide range of people                              

Experience of dealing with confidential issues appropriately             

Experience of working methodically under pressure to meet

EXPERIENCE

     deadlines                                                                                           S                                                                                               

PERSONAL QUALITIES

Ability to communicate effectively and succinctly in writing               S

Ability to follow instructions accurately and effectively

Ability to work as an effective member of a team dealing with a variety 

      of duties                                                                                       

Willingness to learn new skills and commitment to continuous personal development                                                                                

Commitment to service excellence

Special Requirements

Ability, on occasions, to work late to deal with urgent deadlines

Generally candidates must meet standard Lewisham requirements for

the post

Professional Qualification(s) 

Obtained or studying for ILEX, Law degree, Diploma in Legal Studies or other relevant qualification.

Job Features

Job CategoryLegal Jobs

 Job Category:   LegalJob location 1 Catford Road, Catford, London, Greater London, SE6 4RU,United KingdomLewisham CouncilHours per week: 35 Start date: Immediate startSalary: £17.78 p...

Contract, Full Time
Wrexham, Wales
Posted 3 months ago

 Job Category:    Social Care Qualified

Job location 31 Chester Street, Wrexham, Wrexham Principal Area, LL13 8BG,United Kingdom


Wrexham County Borough Council


Hours per week: 37


Start date: Immediate start


Salary: £24.00 per hour


The Education Support Service is looking to appoint a highly motivated Education Social Worker.The successful candidate will be highly skilled in this area and have a high level of specialist knowledge and expertise, particularly in relation to school attendance, exclusion and safeguarding.They will be proficient in working with schools and a range of partners and stakeholders, including young people and their parents.


This is an exciting opportunity for a professional who is passionate about the importance of education and committed to ensuring that the needs of all children and young people are successfully supported.An enhanced DBS & Social Council for Wales registration is required for this position.The post is term time only and is unable to facilitate home working. 

Job Features

Job CategorySocial Care - Qualified

 Job Category:    Social Care Qualified Job location 31 Chester Street, Wrexham, Wrexham Principal Area, LL13 8BG,United Kingdom Wrexham County Borough Council Hours per week: 37 Start date: Immed...

Contract, Full Time
Isle Of Wight
Posted 3 months ago

Job Category:    Social Care Qualified
Job location County Hall, High Street, Newport, Isle of Wight, PO30 1UD,
United Kingdom
Powys County Council
Hours per week: 37

Start date: Immediate start
Salary: £29.22 per hour

Job Features

Job CategorySocial Care - Qualified

Job Category:    Social Care QualifiedJob location County Hall, High Street, Newport, Isle of Wight, PO30 1UD,United KingdomPowys County CouncilHours per week: 37 Start date: Immediate ...

Contract, Full Time
Powys, Wales
Posted 3 months ago

 Job Category:    Social Care Qualified

Job location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BT,
United Kingdom
Powys County Council
Hours per week: 37

Start date: Immediate start
Salary: £29.22 per hour

Job Features

Job CategorySocial Care - Qualified

 Job Category:    Social Care Qualified Job location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BT,United KingdomPowys County CouncilHours per week: 37 Start date:...

Contract, Full Time
Powys, Wales
Posted 3 months ago

 Job Category:   Social Care Qualified
Job location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BT
United Kingdom
Powys County Council
Hours per week: 37

Start date: Immediate start
Salary: £28.35 per hour

Job Features

Job CategorySocial Care - Qualified

 Job Category:   Social Care QualifiedJob location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BTUnited KingdomPowys County CouncilHours per week: 37 Start date: Im...

Job Category:    Manual Labour
Job location Furze Brake, Whitepit Lane, Newport, Isle of Wight, PO30 1NJ,
United Kingdom
Southern Housing
Hours per week: 40

Start date: Immediate start
Salary: £12.50 per hour

Job Category:    Manual LabourJob location Furze Brake, Whitepit Lane, Newport, Isle of Wight, PO30 1NJ,United KingdomSouthern HousingHours per week: 40 Start date: Immediate startSalar...

Contract, Full Time
Powys, Wales
Posted 3 months ago

 Job Category:   Trades & Operatives
Job location Pool Road, Newtown, Powys, SY16 3AF,
United Kingdom

Powys County Council
Hours per week: 37

Start date: Immediate start
Salary: £14.63 per hour

DBS:There is no DBS requirement for this position

Summary

About the role: 

The main purpose of the role of HGV Technician is to maintain the fleet in line with the undertakings of the authority’s operator’s licence. 

Powys’ fleet consists of various types of equipment and vehicles, such as Mowers, all the way to 32 tonne, 4 axle trucks. 

The role will mainly focus on HGV, LGV and specialist vehicles, but you will also be asked to look at items of plant equipment within the fleet.

About you: 

The successful candidate will:

Be hard working, and motivated.

Willing to be adaptable.

Be outgoing.

Help where requested.

Be able to work as a team member, but also independently.

What you will do: 

Within this role, you will carry out:

Preventative Maintenance Inspections, on vehicles and equipment within the fleet.

Servicing of Vehicles and Machinery

Fault Diagnosis

MOT preparation

Parts replacement

Your responsibilities will be:

To support and assist the Fleet Operations Supervisor to deliver a high functioning, customer focused HGV & LCV Inspections and maintenance service in accordance with DVSA regulatory standards, Corporate Fleet Policies and manufacturers’ recommendations.

To provide an ‘out of hours’ service during the winter period and bank holidays to provide assistance to other service areas across the Council as required.

Provide a proactive approach to maintaining the councils fleet of around 150 HGV’s to ensure compliance with the legal requirement in relation to the operation of the Council’s plant and transport fleet, the Council’s Operator’s license and DVSA.  You will play a pivotal part in the service income maximization by logging and recording work activities, labour charges, ordering parts and monitoring impress stock on the digital database.   

Provide a specialist resource to the Council to promote an understanding and use of HGV & LCV preventative maintenance when carrying out vehicle and inspections, maintenance, servicing and repairs, following Council maintenance schedules to minimise vehicle downtime and disruption to service users and avoid unnecessary vehicle hires.

Using the online Fleet Management system, complete and maintain accurate documentation including Vehicle Safety Inspection and service sheets. To sign each Inspection sheet at the end of the Inspection and record all repairs as required. To report any damage repair or non-predictable maintenance undertaken on a vehicle/plant, to enable appropriate costings to be captured.

.

Do you think you’re the right person for the role? Then, demonstrate you meet the following criteria in your application. 

Experience         

Essential 

Experience in heavy vehicle or heavy plant maintenance.

Experience in vehicle inspection to meet the standards set by DVSA

Knowledge 

Essential 

Knowledge of Health and Safety

Mechanical knowledge of a broad range of vehicles, machinery, equipment and tools

Knowledge of diagnostic equipment

Qualifications and Training 

Essential 

Accredited nationally recognised qualification in the repair and maintenance of vehicles or heavy plant to QCF level 3 or Current IRTEC Advanced Technician licence holder or DVSA Nominated tester

Possess a full current valid Category B driving licence 

Possess a full current Category C driving licence or the capability to attain a Category C licence within 2 years after probationary period

Commitment to undergo any future training required for the role

Desirable

DVSA nominated Tester

Health and Safety Certificate to a minimum standard of IOSH Working Safely or equivalent

Personal Qualities 

Essential 

Good interpersonal skills

An ability to work as part of a team

Commitment to provide a quality repair service and excellent customer service

Skills 

Essential 

Able to work efficiently under pressure and meet deadlines

Good personal organisational skills

Other Requirements 

Essential 

To work variable working patterns as required by the needs of the service

To carry out tasks during out of hours as per the stand-by and call out rota

Possess a full driving licence and have the ability to travel around the County

Job Features

Job CategoryTrade & Operatives

 Job Category:   Trades & OperativesJob location Pool Road, Newtown, Powys, SY16 3AF,United Kingdom Powys County CouncilHours per week: 37 Start date: Immediate startSalary: £...

Contract, Full Time
Nottingham
Posted 3 months ago

 Job Category:    Admin & Clerical
Job location Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP,

 United Kingdom,

Nottinghamshire County Council
Hours per week: 23

Start date: Immediate start
Salary: £13.42 per hour

Job Features

Job CategoryAdmin / Clerical

 Job Category:    Admin & ClericalJob location Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP,  United Kingdom, Nottinghamshire County CouncilHour...

Contract, Full Time
Nottingham, Nottinghamshire
Posted 3 months ago

 Job Category:   Housing
Job location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire, NG178DA,
United Kingdom
Ashfield District Council
Hours per week: 37

Start date: Immediate start
Salary: £13.68 per hour

Main Purpose of Job:

To support the work of the Tenancy/Estates Team by undertaking a range of tasks which contribute to an effective service provision within Housing Management.

Responsible to: Tenancy Services Team Leader

Key relationships/Functional links with:

Tenants and residents of the Council

Staff within the housing section including Housing Options, Lettings, Housing Management, Income and Repairs

Other departments within the Council and other public and private bodies

Main Responsibilities / Accountabilities:

The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation

Undertake specialist activities in accordance with pre-determined procedures, instructions and standards to support the effective provision of housing management.

Maintain an effective appointment system for Officers in response to complaints, enquiries and requests for service and plan/co-ordinate a programme of housing surgeries, estate inspections, new tenant visits and introductory tenancy reviews.

To administer and receive requests for mutual exchanges, successions, assignment of tenancies and permissions to enable Housing Officers to determine approval/refusal. 

To initiate outgoing calls and enquiry responses and encourage customer feedback in order to improve customer services.

As required, undertake reception duties, deal with telephone and personal enquiries and provide housing advice to ensure effective delivery of the tenancy/estate management service.

To support the Housing Officers in relevant visits such as inspections, safe and well checks and other tenancy visits as and when required. 

To administer and process TV licences, requests for keys/fobs, screening requests and any other requests/referrals relevant to the Section.  

Assist with the review and refurbishment of Sheltered Schemes.

To provide support/cover for the Lifeline Service during periods of absence and assist other sections within the Council, as and when required.

To collect, collate and prepare statistical information as required and assist with the updating and compilation of management and performance information. 

General administrative tasks such as photocopying, printing, word processing and minute taking.

Deal with correspondence in respect of tenancies and send standard and non-standard letters as and when required.

Operate and maintain an effective and efficient electronic filing and housing management system including inputting, scanning and retrieving information.

Contribute to both individual and team performance targets, make suggestions for service improvements, ensure the delivery of excellent housing services, which deliver value for money.

Required skills/experience:

Understanding of social housing related issues and effects on customers

Call handling experience

Working within an office environment

Working with the public within a customer service environment

Excellent communication and interpersonal skills

Ability to use own initiative to organise and prioritise workload, organisational skills with a systematic and methodical approach to work and attention to detail/accuracy

Extensive IT skills in all Microsoft Office Applications (Word, Excel, Access etc. or equivalent; keyboard skills and ability to create spreadsheets and computer files to facilitate the recording and manipulation of sensitive information and documentation

Ability to work in a team and work on own initiative with minimal supervision. 

General information:

The post holder will be required to comply with organisation’s policies and procedures.

The post holder will be required to work at Urban Road, Kirkby in Ashfield and any other locations across the Council district. 

The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation’s premises nor in any vehicle used on organisation business.

This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation.

Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.

Job Features

Job CategoryHousing

 Job Category:   HousingJob location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire, NG178DA,United KingdomAshfield District CouncilHours per week: 37 Start ...

Contract, Full Time
Bootle, Merseyside, Merseyside, Liverpool
Posted 3 months ago

Job Category:  Social Care Non-Qualified
Job location Trinity Road, Bootle, Merseyside, L20 3NJ,
United Kingdom

Isle of Wight Council
Hours per week: 37

Start date: Immediate start
Salary: £19.00 per hour

JOB PURPOSE

To contribute to the operational delivery of an effective Children’s Social Care Service as part of a team responsible for safeguarding and promoting the welfare of children and young people who will be leaving or have left care provision, continuously improving outcomes.

To be responsible for support, guidance and work with young people in accordance with national and departmental procedures and guidance. 

MAIN DUTIES

Provide advice and practical support to care experienced young people.   

Participate in the assessment, preparation, monitoring and review of Pathway Plans, ensuring a person-centred focus and empowering young people and their families where appropriate

Co-ordinate the provision of support and take reasonable steps so that care experienced young people make use of services

Maintain information about care experienced young people’s progress and well-being through a range of methods including direct contact.

Assist young people to maintain positive health and well-being as well as provide targeted advice and support to access specialist health services. 

Support young people to develop their confidence by being aspirational for young people and supporting them to achieve their full potential. 

Identify and assess levels of risk and need and take responsibility for reporting risk through the line management structure.

Identify and report safeguarding issues in line with legislation and local procedures. 

 Work as part of a wider corporate parenting team that includes a variety of different agencies, all of whom have the needs of the young person as their priority.

Work in partnership within the Council and across agency boundaries including statutory, voluntary and local community and faith groups.  

Attend and represent the department at a range of meetings in line with the individual needs of the young person. 

Maintain accurate, timely and up to date records on ICS and any other electronic tools or data bases as required.

Ensure that expenditure on cases is properly authorised and recorded. 

Contribute to the development of the service through team meetings, Departmental and Council events. 

Prepare for and attend Performance and Development Reviews, supervision sessions and staff meetings and make use of all available learning and development opportunities.

To undertake any other duties as directed from time-to-time to meet the exigencies of the service.

Job Features

Job CategorySocial Care - Unqualified

Job Category:  Social Care Non-QualifiedJob location Trinity Road, Bootle, Merseyside, L20 3NJ,United Kingdom Isle of Wight CouncilHours per week: 37 Start date: Immediate startSalary: £19....

Contract, Full Time
Somerset
Posted 3 months ago

 Job Category:   Social Care Qualified
Job location Brympton Way, Yeovil, Somerset, BA202HT
United Kingdom

Somerset Council
Hours per week: 37

Start date: Immediate start
Salary: £30.56 per hour

Occupational Therapist

Adults and Health

This role will be based in the community, it is expected that assessment are completed in the persons home 3days a week and 2 days in office writing up assessment and progressing cases

Work Experience Knowledge & Skills

Essential

Relevant multi-disciplinary Social Care experience within multi-disciplinary team � relevant to the needs of the post.

Evidence of partnership working with other agencies including Social Care Services, Health Services, Voluntary Agencies and/or Education

Knowledge and understanding of Social Care practice as defined by HCPC Guidelines, appropriate legislation and issues relevant to client group.

IT skills to enable effective input, manipulation and retrieval of data and information.

Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016)

Desirable

A variety of experiences working with relevant client group.

Supervisory experience

Previous experience of working with health professionals

Qualifications

Essential

Degree in Occupational Therapy or equivalent

Registration with Health Care Professions Council

Willingness to study for higher level of qualifications

Desirable

Previous experience of working with health professionals

Personal Attributes


Essential

Demonstrates empathy, sensitivity, self-awareness and acceptance of others. 

Able to prioritise workload, work with competing deadlines and organise time effectively.

Self-reliant and resilient � able to respond positively to difficult situations

Willingness to embrace organisational change

Access to / use of a vehicle is an essential requirement

Desirable

Creative thinker

Main responsibilities & Duties

To provide a comprehensive Occupational Therapy service to users and carers and to undertake assessments through the O.T. process - assessment, planning, intervention and review, to meet the needs of the individual and promote independence in accordance with current relevant legislation in all activities of daily living. To enable them to identify their priorities and goals in order to make realistic plans for their future.

Common Elements:

A. Make ongoing assessments of allocated cases to reflect individual circumstances including assessment of risk, support and need to ensure that service users are protected from significant harm.

Responsible for a caseload of varying complexity, commensurate with ability and experience, receiving and responding to referrals from various sources.

Occupational therapy assessment to ensure appropriate protection to service users and carers, to identify the need for risk assessment as appropriate.

Statutory reviews and comply with appropriate legislation, policy and procedures.

Assess occupational therapy needs of individuals within their own homes and in activities of daily living, in consultation with other professionals.

B. Prepare and present reports as necessary to facilitate proper decisions being made in respect of service users.

Provide information, written assessments, reports and statements to support other service professionals, managers and agencies in making decisions related to care.

Maintain client records to a high standard in accordance with relevant legislation, policy and procedures.  

Job Features

Job CategorySocial Care - Qualified

 Job Category:   Social Care QualifiedJob location Brympton Way, Yeovil, Somerset, BA202HTUnited Kingdom Somerset CouncilHours per week: 37 Start date: Immediate startSalary: £30.56 pe...

Contract, Full Time
Nottingham
Posted 3 months ago

 Job Category:    Housing
Job location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire,
United Kingdom

Ashfield District Council
Hours per week: 37

Start date: Immediate start
Salary: £16.62 per hour

Main Purpose of Job:

The jobholder will be responsible for delivering a high quality Tenancy Support Service for tenants of the Council who are vulnerable and who have difficulties in sustaining their tenancy.

Responsible to: Tenancy Services Team Leader

Key relationships/Functional links with:

New and existing tenants of the council

Staff within the housing section including Housing Options, Lettings, Housing Management, Income and Repairs

Other departments within the Council

Partner agencies such as social care, health services, Notts Fire & Rescue Service, police, and other public and private bodies

Main Responsibilities / Accountabilities:

The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation:

Provide a comprehensive support and advice service to new or existing tenants assessed as being in need of such support, with a view to ensuring compliance with the tenancy conditions, working towards sustainable tenancies, preventing homelessness and the learning of appropriate life skills to promote independent living. 

Identify any support needs and any gaps in service provision by carrying out initial assessments of a tenant’s needs and agree support plans which are person centred and focus on achieving positive outcomes.  

Establish constructive relationships of trust with tenants, encouraging and supporting them to pursue realistic options and to make changes of lifestyle which may be necessary to achieve positive outcomes. This will involve developing and maintaining a high level of personal contact with tenants.

Remind tenants of their rights and responsibilities as a tenant, ensuring that advice and guidance is provided in maintaining their home to a reasonable standard. This includes reporting and progressing repairs on behalf of the tenant where needed, assisting Housing Management Advisors in dealing with any breaches of tenancy, collation of information where legal action is required and working with other sections within Housing.

Assist tenants to complete forms and obtain access to grants, acting as an advocate for tenants with statutory, voluntary and commercial agencies.

To identify the need for and to access other specialised support when appropriate, liaising with other agencies to facilitate access to support for individuals. 

Ensure tenants maximise their income and deal with benefits and budgeting problems by providing basic budgeting advice and making referrals to the Money Management Advisor as necessary.

Responsible for the monitoring and management of own case load in line with performance targets and prioritising workload.

Undertake reception duties, dealing with telephone and personal enquiries and provide housing advice, deal with all aspects of office administration to ensure an effective delivery of the housing service.

Keep full and detailed records of all actions and contact with tenants and write non-standard letters, briefing notes and reports as and when required.

Provide advice and support to colleagues whilst promoting the service within the Council on all aspects of the service provided by the Tenancy Sustainment Officer.

Develop positive working relationships, protocols and best practice with partner organisations and attend multi-agency meetings.

Attend Tenant and Resident Meetings and other external/internal meetings as required.

Knowledge/experience required:

Experience working in social housing or relevant field

Experience of working directly with vulnerable client groups in the community

Knowledge of legal processes associated with Social Landlord and Tenant relationship

Excellent communication skills

Interpersonal skills to deal sensitively, calmly and professionally with tenants experiencing difficulties

Proficient in Microsoft Office including Word, Excel and Outlook

Ability to work in a team

Ability to organise own workload and work with minimal supervision

General information:

The post holder will be expected to work from the Council's Urban Road offices and visit tenants in their homes.

A DBS check will be required for this role.

The post holder will be required to comply with organisation’s policies and procedures.

The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation’s premises nor in any vehicle used on organisation business.

The working week will be 37 hours and will be worked between 8.00am and 6.00pm, Monday to Friday in accordance with the department and rota/cover requirements.

Job Features

Job CategoryHousing

 Job Category:    HousingJob location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire,United Kingdom Ashfield District CouncilHours per week: 37 Start da...

Contract, Full Time
Monmouthshire, Wales
Posted 3 months ago

Job Category:    Social Care Qualified
Job location County Hall, Usk, Monmouthshire, NP151GA,
United Kingdom
Monmouthshire County Council
Hours per week: 37

Start date: Immediate start
Salary: £22.78 per hour


We are looking for a process mapping specialist to facilitate process mapping workshops as part of the implementation plan of our new case recording system.

To carry out the analysis, mapping, and redesign of business processes across services, ensuring workflows are documented, optimised, and aligned with digital transformation objectives. This role will be supporting the implementation of the new case recording system across Social Care.

Key Responsibilities

Process Mapping & Analysis

Develop accurate �as-is� and �to-be� process maps using tools such as Visio or Lucidchart.

Identify inefficiencies and work with teams to propose redesigns to improve operational effectiveness.

System Integration

Align mapped processes with new systems and reporting frameworks.

Support configuration, validation, and testing during implementation phases.

Stakeholder Engagement

Facilitate workshops with practitioners, managers, and regional partners.

Secure buy-in for process changes and ensure smooth adoption.

Documentation & Governance

Produce clear visual and written documentation for workflows.

Ensure compliance with GDPR and organisational governance standards.

Change Management

Communicate process changes effectively and support training plans.

Maintain own action plans and follow through with actions that contribute to project reporting.

Essential Skills & Experience

Proven experience in business process mapping and improvement.

Strong knowledge of digital delivery standards (e.g., GDS) and Agile methodologies.

Proficiency in process mapping tools (Visio, Lucidchart, or similar).

Excellent analytical and problem-solving skills.

Skilled in facilitation and stakeholder engagement.

Understanding of data protection and compliance frameworks.

Desirable Skills

Experience in social care or public sector transformation projects.

Familiarity with system configuration and UAT processes.

Knowledge of continuous improvement methodologies (Lean, Six Sigma).

Job Features

Job CategorySocial Care - Qualified

Job Category:    Social Care QualifiedJob location County Hall, Usk, Monmouthshire, NP151GA,United KingdomMonmouthshire County CouncilHours per week: 37 Start date: Immediate startSalar...

Contract, Full Time
The Vale of Glamorgan, Wales
Posted 3 months ago

Job Category:   Admin & Clerical
Job location Holton Road, Barry, Vale of Glamorgan, CF634RU,
United Kingdom

Vale of Glamorgan Council
Hours per week: 37

Start date: Immediate start
Salary: £12.65 per hour

The paid driver role we have on offer involves picking up members of the Greenlinks service from their home addresses and transporting them to various locations and back again.  In general this is usually for shopping, medical appointments, visiting family at care homes or attending clubs etc

To be able to drive any of the Greenlinks vehicles (we have a mixture of cars to 12 seater minibuses), drivers will need to be over 21 years of age, have held a driving licence for 2 years and have a D1 entitlement on their driving licence to enable them to drive a 12 seater minibus.


We converse with the driver the day before working and provide a schedule of their pick-ups/drop-offs.

Driver to be available every Tuesday and Wednesday between the hours of 08:30 and 16:30

Job Features

Job CategoryAdmin / Clerical

Job Category:   Admin & ClericalJob location Holton Road, Barry, Vale of Glamorgan, CF634RU,United Kingdom Vale of Glamorgan CouncilHours per week: 37 Start date: Immediate startSal...