Jobs

Job Category : Housing

Location :Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00 
Salary: £23.67

PURPOSE OF THE JOB

To lead and manage a team of craft operatives undertaking maintenance works to the Councils’ housing stock, and

ensure that the highest standards are achieved and maintained. This will require the post holder to utilise their

specialist building industry knowledge.

Ensure that Southwark Building Services delivers the repair provision in accordance with the terms of the contract, and

that individual operatives are aware of, and meet their obligations in relation to the contract

Ensure that all works are appropriately planned and undertaken in order to drive up customer satisfaction ratings.

PRINCIPAL ACCOUNTABILITIES

 Provide and deliver a comprehensive contracting service to our clients, for the voids, day to day and emergency

works, delivering the repairs service required by effective use of in-house staff and contractors.

Manage, organise and control the activities of all allocated operatives - setting targets, monitoring performance,

attendance and conduct - identifying training needs and resolving issues in line with council procedures Deliver

a highly professional service through on-going technical expertise and knowledge development amongst the

team, and actively encourage staff to identify and implement changes in working practices that will deliver

continuous improvement.

Ensure compliance with both Fire Safety and Health & Safety legislation and protocols at all times.

Respond to and resolve customer enquiries and complaint as they arise and in a timely fashion.

Promote and deliver a customer focused service that is responsive to customer needs.

Maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice.

Knowledge, including educational qualifications:

Essential 

or

Desirable 

HNC Building studies or equivalent, or be working toward that qualification or

have extensive equivalent experience

Demonstrate evidence of continued professional and personal development

within a relevant discipline.

Understanding of issues around the delivery of maintenance and refurbishment

contracts in an urban environment.

An understanding of construction and maintenance related contracts. E I

Understanding of relevant legislation and codes of practice including H&S,

Building Regulations, Fire Regulations, etc.

Understanding of landlord / tenant matters, leaseholder consultation

requirements, and contract dispute & resolution, particularly Disrepair and its

special circumstances.

Experience:

Experience of dealing with the public and in resolving queries and problems. E I

Able to diagnose complex building defects and to produce specifications for

repair / replacement.

Experience of managing both staff and contractors in a repairs environment. E I

Aptitudes, Skills & Competencies:

Ability to lead and motivate staff, to act as a coach and mentor, and to provide

strategic direction to the workgroup.

Ability to communicate both verbally and in writing, and to adjust

communication style and content to meet the needs of the audience.

Ability to formulate practical solutions to problems given the constraints of the

situation.

Ability to make well reasoned decisions based on available information, within

given timeframes.

The ability to manage people, and the ability to set, monitor, and assist staff to

achieve realistic targets.

Numerate, with strong analytical skills, and the ability to present information at a

level appropriate to the audience.

Ability to negotiate issues, and to exert influence over the views and opinions of

others.

Ability to plan, prioritise and organise workload to meet required deadlines.

Ability to manage against a budget, and to allocate resources efficiently and

effectively.

Ability to respond to the needs of customers politely and efficiently, and to deal

with issues calmly and objectively.

Can use the available information technology effectively, and efficiently to meetwork demands

Job Category : Engineering & Surveying

Location : Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £23.67

require a void surveyor to specify void works to a large number of properties on a single estate in SE17. ensuring works are coded and raised to the natfed codes and costs are kept as low as possible.

PURPOSE OF THE JOB

To provide a specialist, comprehensive professional surveying and technical service

to the Task and Finishing Team (TFT) in the audit of specific ‘high-risk’ major works

projects carried out on the London Borough of Southwark’s (LBS) social housing

estates.

To provide professional building surveying expertise and advice on processes and

procedures relating to the procurement and management of major works improvement

projects to social housing schemes including, identifying any weaknesses areas for

improvement.

PRINCIPAL ACCOUNTABILITIES

Responsibilities

1. To act as an expert for the TFT within the building surveying professional field, with

an in-depth knowledge of building construction and practices.

2. To carry out detailed reviews of feasibility studies and design criteria for future

major works projects to ensure, as far as possible, that they are robust, accurate

and fit-for-purpose.

3. To provide professional advice on the management of major works projects from

inception to completion, including the programming of works and supervision of

contractors to deliver on budget, time and to the required quality.

4. To provide expert building and technical advice for the repair, maintenance and

refurbishment of homes on the LBS’ social housing estates.

5. To undertake condition and structural surveys, post inspections and assessments

of completed works, providing technical advice and recommendations to the TFT.

Knowledge, including educational qualifications:

Qualified Chartered Building Surveyor (MRICS/FRICS) 

Knowledge of, and experience in housing building

maintenance and refurbishment and contract management. 

Knowledge of landlord/tenant matters, leaseholder

consultation requirements, contract dispute and resolution. 

Knowledge of issues around the delivery of maintenance

and refurbishment contracts in an urban environment. 

Experience:

giving advice. Experience in dealing with the public, resolving queries and

service delivery, sustainability and construction. Experience in housing maintenance and refurbishment

Experience in the administration and management of

standard and bespoke building related contracts including,

budgetary control.

relationship in contracts. Experience of the management of the client/contractor

Aptitudes, Skills & Competencies:

Ability to communicate effectively with a wide range of

people, maintaining a professional manner in high pressure

situations.

Able to effectively plan and organise a wide and challenging

workload. 

Ability to explain complex information clearly to members of

the public, staff, contractors and others. 

Able to write concise reports on complex issues. 

Able to us IT including, but not limited to word processing,

spreadsheets, databases etc.

Job Category : Health (Non Clinical / Non Medical)

Location :Rhondda Cynon Taf County Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00End Time : 17:30
Salary: £14.91

Job Category : Social Care - Qualified

Location :Hamadryad Community Health Team Centre, Cardiff Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £30.50

An Approved Mental Health Professional is needed to cover the current shortfall in this area.  

Job Purpose:    

To assist people to resolve major difficulties in their lives and to enhance their independence and coping skills.

To work within current legislation and Council policy, procedures and practice to assess, commission and review services, including planned interventions, for a specific client group.

To work within the statutory guidance and policy/procedural framework to assist in protecting those who are at risk or vulnerable.

To contribute to the development and maintenance of workable systems to ensure quality of service across the city and the identification of people particularly at risk.

To work positively with colleagues in the statutory and independent sector to ensure an appropriate multi-agency approach, and to empower clients to speak for themselves.

Education 

& Training

            A good general education

Degree in Social Work or equivalent

            Approved Mental Health Professional 

Experience / Knowledge

            Experience of working with people with mental health difficulties

Experience of supervision of staff

            Experience of managing a caseload of ranging complexity and problems, and competing demands

Experience of working with the Mental Health Act 1983 amended 2007.

Skills and

Abilities

            Ability to give clear written and verbal accounts of casework issues.

Ability to write clear, concise records and reports.

Skills in assessment and analysis of risk

Ability to communicate effectively and creatively with children/vulnerable adults in a non-judgemental manner.

Ability to work as part of a team.

Ability to effectively organise work within a framework where time and service delivery targets are set.

Advocacy skills

An ability to work with staff and managers at all levels and in a variety of disciplines/agencies.

Knowledge of relevant legislation, policies, and procedures

            Management systems and organisational skills

Ability to use information technology systems.

The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

Personal

Attributes

            Commitment to the principles of equal opportunities and anti-discriminatory practice

Commitment to the Council’s Equal Opportunities Policy

Commitment to principle of partnership

Non-judgemental and caring attitude

Understanding of the value and importance of supervision and ability to accept supervision.

Commitment to using information technology systems. 

            Committed to the delivery of high-quality services within a changing and complex environment.

Special  

Circumstances

            Full valid driving licence and the use of a car

Willingness to work outside normal office hours as necessary.

Job Category : Manual Labour

Location : Hither Green Crematorium, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 07:30

End Time : 15:30

Salary: £16.51

General manual labour of the cemeteries which involves tidying the areas and keeping clean, grass cutting and tending to the flowerbeds 

Candidates successful will be either working at Grove Park Cemetery or Hither Green Cemetery

Job Category : Manual Labour / General Industrial

Location :Oakleigh Depot, Barnet Council

Hours Per Week : 37.00

Start Date : Immediate Start

Base Salary : £38,058.00

Transport Services manages the maintenance and repair of the council’s vehicle fleet/plant/equipment, in accordance with legal regulations, lease company’s and manufactures’ standards and targets. The Commercial Vehicle Technician (Level 3) role is to support the Workshop Manager by undertaking the maintenance of the council’s fleet, including third party and plant maintenance processes are carried out effectively to meet the services obligations, in a timely and cost-effective manner.

    2.       Key accountabilities:

•          To assist in the delivery of an efficient and effective Transport Workshop Service, through the undertaking maintenance of the council’s fleet, including third party vehicular and plant fleet maintenance, in an effective and safe manner.  Duties include the individual’s combined and effective use of skills, expertise, and the technical resources of the Transport Workshop, in respect of inspection, servicing and repair of vehicles, plant and their associated components, employing such skills and knowledge as may be required with due regard to ensuring the fleet is maintained in a legal and roadworthy condition.

•          To assist in supporting of solutions that will enable the compliance with the council’s operators’ license, appropriate legislation, council’s policies, and performance standards. 

•          Promote continuous improvement and ‘right first time’ culture, within the Transport Workshop team.

•          The council’s designated VOSA MOT Station Nominated Tester, responsible for undertaking MOT Tests (Class 4, 5 & 7). 

•          To assist in the provision of the day-to-day Transport Workshop administration and Fleetwave™ IT operational support.

•          Provide effective support to the Environmental Services Manager Transport (ESM-T) through:

2.1 Inspect and test vehicles and plant (including Grounds Maintenance equipment) to Council’s standards and criteria, in accordance with relevant legislation, as directed by the Transport Workshop management.  Diagnose faults and repairs relating to all vehicles and plant including that necessary to pass legislative testing (MOT test), provide condition and maintenance reports orally and in writing.

2.2 Identify and report all potential faults or non-compliance affecting operational and roadworthy capability, notifying supervision accordingly

NVQ 3 or IMI 3 Heavy Motor Vehicle qualification or equivalent

Proven work experience as an EV Technician or similar role for 1-2 years, with a specific focus on electric heavy trucks.

Qualified Commercial Vehicle Inspector (VOSA accreditation)  

Nominated Tester (VOSA accreditation MOT Class 4 to 7 testing)

Current vocational LGV Category C driving licence (HGV 2)

Forklift driving licence

Standard Secondary /Comprehensive Education (minimum) at least 'GCSE' level standard including English and Maths or demonstrable relevant experience

Experience & Knowledge

Accredited holder of appropriate vehicle maintenance product training including commercial vehicle inspection, maintenance, hydraulics and diagnostic skills in chassis cab and specialist body mounted equipment, with accreditation to intermediate standards in the following areas or the ability to achieve this within 12 months):

Dennis and Mercedes Refuse Trucks

Refuse vehicle bodies

Johnston &Scarab sweepers

Main manufacturers vans

Mercedes Econic chassis cab

IVECO chassis cab (ranging from 3.5 to 28 tonnes)

Tail lift & crane equipment

Terberg bin hoist equipment

Agricultural/mechanical plant and telehandler equipment

Grounds maintenance (grass cutting), pedestrian, ride-on and trailed equipment

EV Vehicles inspection, diagnostics, fundamentals and repair

Loler lifting equipment testing

Demonstrable experience of operating computer and manual based administrative systems including Excel, Word and Outlook to a basic standard.  

Experience in transport workshop environment or operating within a team in transport logistics or an equivalent .

Skill & Ability

Intermediate welding skills and/or Motor Vehicle Electrical Skills to NVQ 2 standard or equivalent

Ability to be part of a standby team working from 21.30 to 06.30

To assist in departmental performance and regulatory monitoring, etc.

Ability to learn new software packages quickly and thoroughly.

A working knowledge of Chevin Fleetwave™ IT system (within 6 months)

Values & Behaviours

Communicating and influencing

Excellent verbal and written communication skills

Demonstrable numeracy skills 

Demonstrable office administration skills

Respecting others

To support individuals and the team to ensure a collaborative and supportive work environment.

Striving for excellence

Basic IT systems experience whilst working in a transport related environment

Ability to operate within strict Quality Control guidelines and ensure adherence by the in-house vehicle maintenance team

Able to demonstrate a flexible approach in a busy working environment

Willingness and ability to undertake training to meet the job criteria and develop individual strengths and minimise individual’s weakness.

To assist in the development of innovative methods of working.

Setting direction

Ability to ensure work is completed to the required standard within timescales

Ability to work split shifts 06.30 to 21.30 hours Monday to Friday. Provide standby cover on a1 in 9-week rota including weekends and bank holidays.

Managing performance

Ability to maintain Commercial Vehicle Technicians standard of performance within management KPI targets.

Ability to work without supervision and work within a busy team environment

Ability to develop own work plans and milestones to meet agreed targets.

Ability to carry out internal audits and support management to monitor and manage staff performance. To ensure work plans and targets are attained.

Knowledge of Health & Safety At Work Act, Operator Licence compliance, transport legislation and relevance to vehicle maintenance workshop/environment in order to operate within current guidelines.

Developing talent

Support others to undertake training in the use of relevant transport maintenance systems, equipment and carry out basic fault diagnosis / troubleshooting.

Team working

Experience of working effectively without supervision, supporting staff, and working within a busy team environment.

Cross Barnet working

Ability to assist management and service users to enhance their service delivery.

Knowledge and understanding of Council aims and values and how they impact on the transport role

External partnership working

Experience of procuring goods and services from a range of suppliers.

Caring

Integrity- I work with candidates and colleagues in a way that builds trust.

Empathy- I say, “thank you” and “well done” where appropriate, and take time to ‘check in’ to see if the people I work with are ok

Support- I support my colleagues to deliver excellent services. I focus on resolving any issues and capturing lessons learnt

Learning to Improve

Insight- I regularly rely on evidence and professional standards to support my work and decision making.

Agile-I am fully empowered to act within the scope of my role

Growth Mindset- I take responsibility for my own personal development, growth and learning and support others with their learning and development where I can

Inclusive

Personal Responsibility- I am curious about what is important to others around diversity.  I reflect and act upon this curiosity to improve my own understanding

Engage with discomfort- I am open to and reflect on what makes me uncomfortable and use my engagement with others to challenge myself and constructively challenge others

Champion Diversity- I recognise the advantages and importance of equality, diversity and inclusion in delivering outcomes for residents, and take an active role to ensure they are implemented and integrated in everything I do.

Collaborative

One Team- I actively and purposefully build my network of relationships with people across the Council and with partners. I proactively seek feedback and evidence as a way of learning from and improving the way I work with others

Accountable- I accept responsibility for my own actions and decisions, and demonstrate commitment to ensuring these align to what is best for BarnetOutcomes Focused- I adapt my way of working to best suit the outcome we are trying to achieve within the scope of my role and professional standards

Job Category : Manual Labour / General Industrial

Location : Oakleigh Depot, Barnet Council

Hours Per Week : 37.00

Start Date : Immediate Start

Base Salary :£31,986.00

To ensure the efficient and smooth operation of the Council's MOT testing station. Promote a culture of continuous improvement to present and future service needs and to improving the transport and MOT test station for users of this service.

Accountable for:-

3.1. Key Accountabilities Specific for This Post

Transport Services provide a complete vehicle procurement and maintenance service to the

borough and some external bodies. The Postholder will have a major role in ensuring the

effective and reliable operation of the Council's MoT Testing Station and inspection of the

Council's vehicle and plant fleet.

3.2. Financial And Asset Responsibilities

To operate within strict budgetary guidelines.

Vehicle Inspector Job Description

10 February 2005

To be responsible for the security of cash, cheque and credit card payments taken by

the MoT Testing Station and ensure these are banked in accordance with Council

procedures.

3.3. Staff Responsibilities

None

3.4. Principle Responsibilities

Responsible for ensuring cover of the MoT Test Station. Undertake, as a Nominated Tester,

MoT testing of the Council’s and public vehicles up to and including Class 7 tests, when

required.

Assist the Workshop Manager in the successful planning and scheduling of the vehicle annual

MoT testing, inspection, maintenance and repair programmes.

NVQ 3 Heavy Motor Vehicle qualification or

equivalent

Qualified Commercial Vehicle Inspector

(VOSA accreditation)

Nominated Tester (VOSA accreditation MoT

Class 4 to 7 testing)

Accredited holder of appropriate product

training including commercial vehicle

inspection, maintenance, hydraulics and

diagnostic skills in chassis cab and specialist

body mounted equipment, with accreditation

to intermediate standards in the following

areas (ESSENTIAL: able to achieve this

within 12 months of appointment):

▪ Dennis Refuse vehicle chassis cab and vehicle

bodies

▪ Faun Refuse vehicle bodies

▪ Johnston sweepers

▪ Scarab sweepers

▪ Ford Connect and Transit vans

▪ Mercedes Econic chassis cab

▪ IVECO chassis cab (ranging from 3.5 to 28

tonnes)

▪ Tail lift equipment ( either Recon or Ratcliff)

▪ Atlas crane equipment ▪ Terberg bin hoist

equipment

▪ Agricultural/mechanical plant and

telehandler equipment

▪ Grounds maintenance (grass cutting), pedestrian,

ride-on and trailed equipment

▪ Loler lifting equipment testing


Experience of dealing with the public in a MoT

Testing Station environment

Intermediate welding skills or Motor Vehicle

Electrical Skills to NVQ 2 standard or

equivalent

 Minimum 10 years combined experience in

municipal, commercial fleet or plant fleet

maintenance

 Ability to operate within strict Quality Control

guidelines and adhere to Quality Controller's

instructions

Ability to operate within strict MoT (VOSA)

regulations relating to the operation and

undertaking of MoT tests

Competencies and

Special aptitudes

Ability to deputise in the absence of the

Quality Controller if required

 Able to demonstrate a flexible approach in a

busy working environment

 Current vocational LGV Category C driving

licence (HGV 2)

 Forklift driving licence

Ability to complete and maintain manual and

computerised work records and timesheets

Knowledge of Health & Safety At Work Act

and relevance to vehicle maintenance

workshop/environment in order to operate

within current guidelines

Knowledge relevant to

job

 Demonstrable understanding of diarised

booking in and job authorisation procedures

 Understanding of ICME

 Ability to operate within strict budgetary

guidelines

Education

Good level of general education to ensure

accurate job/time recording and

interpretation of technical service data and

manufacturer's instructions

Training 

Willingness and ability to undertake training

as required to meet job criteria

Wearing of PPE as appropriate

Special job

requirements

Genuine Occupational

qualification relevant

within the terms of the

legislation

Commitment to

council’s Aims and

Values

 Knowledge and understanding of Council

aims and values and how they impact on the

transport role

Job Category : Housing

Location :Laurence House - Fifth Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.78

Key duties that officers will be carrying out:

- Identify abandoned accommodation.

- Suitability assessments 

-Identify partial/ under occupation. 

- Ensure suitability and changes in circumstances are recorded.

- Ensure accommodation meets property standards

- Work with the repairs team and providers to improve the conditions of Temporary Accommodation

Main Purpose of the job:

Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are

sustained to provide safe and secure housing for our customers whilst meeting local and

corporate objectives.

To provide a high quality advice, lettings and tenancy sustainment service that maximises the

number of homeless households who are able to move successfully into good quality, affordable

private rented accommodation for clients from various services such as HOC, CYP and NRTPF.

To promote the use of the private rented sector as a viable alternative to social rented housing, in

order to encourage independence, prevent homelessness, provide settled housing solutions and

reduce the Council’s use of temporary accommodation.

To effectively report, as required, on performance, against local and corporate targets.


Summary of Responsibilities and Personal Duties:

1. Work effectively within the private sector to increase the supply of good quality

accommodation for households in housing need to meet individual and team targets.

2. To carry out inspections of properties in order to assess their suitability for households in

housing need.

3. Assess prospective customer’s suitability for private rented accommodation by reviewing

their housing history, making enquiries into their financial situation, and establishing

whether or not they are able to meet the rent and comply with the tenancy conditions.

4. Undertake accompanied viewings with prospective customers and provide them with expert

advice and guidance on all aspects of letting (including housing benefit and the conditions

of tenancy) in order to help them make informed decisions.

5. Ensure all private rented sector accommodation procured is of the size, type and location

required by prospective customer, complies with all health and safety & planning

regulations and is in compliance with the Council’s location priority policy.

6. To act as the first point of contact for landlords and tenants who are experiencing

difficulties in sustaining tenancies, including acting as a negotiator and or mediator

between disputing parties to resolve contractual issues to ensure compliance with the legal

framework to sustain tenancies.

7. Provide a comprehensive tenancy sign up and sustainment service to ensure assured

short hold tenancies (prevention, discharge) and non-secure tenancies (temporary

accommodation) are successfully signed up and sustained.

8. Ensure customers are settled into their private rented sector accommodation and fully

made aware local services such as doctor’s surgeries, schools, police station, CAB office,

dentist surgeries etc.

9. To understand, and keep up to date with local and national policies affected by legislation

with regard to welfare reforms and housing.

10. Ensure all properties are maintained to a high standard investigate persistent disrepair

complaints and/or to take property inventories for those properties accessing the Council’s

incentive and or bond scheme.

11. Be responsible for ensuring all landlords and tenants comply with their respective

contractual agreements

Knowledge

Excellent current knowledge of private rented sector housing market and contracts,

particularly the issues affecting private rented sector customers and landlords.

Knowledge of how to deliver a first class customers focused service.

A good knowledge and understanding of the government’s welfare reform and its

implications on the private rented sector.

A good understanding and awareness of housing issues and homelessness issues.

Knowledge of private sector housing law, health and safety rating system and other health

and safety regulations (gas , electrics and energy efficiency) and legislation relating to the

letting of private sector tenancies.

Knowledge of the services provided by the Council for households who are in housing

need.

General knowledge of good property standards and common building problems.

An awareness of the financial implications of decisions and an understanding of the

importance of prioritising value for money.

Aptitude

Excellent oral and written communication skills, with an ability to explain complex information clearly to a

range of audiences.

Excellent negotiating, influencing and liaison skills to successfully promote the Council to private sector

landlords and agents and market housing options to customers, staff and stakeholders.

Ability to develop and maintain effective partnerships with a wide range of people and organisations.

Competitive, being performance driven and able to meet targets.

Ability to be proactive and response and go the “extra mile”.

Ability to identify business risks at an early stage within the procurement process, alerting appropriate

managers and developing possible solutions.

Skills

(Skills can only be used as shortlisting criteria if the skill is to be tested) 

Ability to work as part of a team and take initiative with own cases.

Ability to promote and develop effective joint working practices across services.

Ability to work with private sector partners and respond to the needs of that market as well as

understanding how that fits with the requirement to meet housing need.

Commitment to the promotion of a homeless prevention approach.

Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to

identify opportunities and develop innovative housing solutions.

Ability to maintain databases and work effectively with IT systems.

Ability to meet performance targets and deliver positive outcomes.

Experience

Experience of effectively working with landlords, letting agents and other accommodation

suppliers.

Experience of working with people who are homeless, at risk of homelessness, in housing

need and/or living in unsatisfactory housing.

Experience of providing an excellent level of customer care and customer service in a

comparable customer service environment.

Experience of working effectively with private sector landlords and/or within a

homelessness context.

Experience of prioritising competing demands in a pressurised environment, recognize

service priorities and manage a caseload within agreed targets.

Experience of successfully developing initiatives and schemes to provide housing

opportunities for people in housing need.

Experience of managing own caseload.

Experience of achieving performance targets and meeting departmental objectives.

General Education

A good standard of education, including excellent levels of numeracy and literacy. 

Personal Qualities

Personable and presentable

Organised and target driven

Able to set and maintain the highest standards in professional relationships and behaviour

with customers, colleagues and other external contacts.

Commitment to high levels of attendance and punctuality.

Flexible and proactive, with a commercially-minded approach to developing services and

sustaining relationships with landlords.

Willingness to undertake home visits which are effective and take into account health and safety requirement

Job Category : Interims

Location :London Borough of Hillingdon

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
salary: £118.44

Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of “Putting our residents first” where continuous service improvement is maintained.


1.         People Management

▪           No direct supervisory responsibility, however, may be required to assist in induction and training of peers and new employees.

2.         Customer Management / Care

▪           Demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council's vision of ‘putting our residents first’.

▪           Respond to customer queries by phone, email, and CRM systems, and escalate issues and messages to the technical managers and professional workers

▪           Commitment to the highest level of service delivery

▪           Learn from best practice and lead by example in the development of a customer focused team empowered to continually improve levels of service delivery through innovative and creative approaches to service improvement.

3.         Operational Service Delivery

▪           To support the Waste Services team to investigate and respond to enquiries, service requests, and complaints.

▪           Responsible for delivering complex, routine, and emergency administrative tasks to ensure consistency in service delivery

▪           Deliver a skilled and flexible technical administration support service, and to react to peaks and troughs of work in both the customer contact and waste services teams.

▪           To work as part of a multi-disciplinary team responsible for meeting tight deadlines and committed to high standards of customer care

▪           Maintain an understanding of the operational workflow processes and linkage with the technical administrative support services

▪           Prioritise tasks assigned and escalate any gaps in resourcing to the line manager

▪           Escalate any operational issues to the line manager 

▪           Ability to learn complex and specialised administrative tasks in a short space of time to meet changing service requirements 

▪           To provide high quality technical specialist services administrative support to the customer contact and waste services teams

▪           To show flexibility in adapting to delivery of different functions at a variety of locations, to meet varying demands








1. QUALIFICATIONS

Minimum 5 GCSE level pass including maths and English, or equivalent

2. STATUTORY or ROLE SPECIFIC REQUIREMENTS

Prepared to work flexibly to meet the needs of the service, including with other teams and

other geographical locations, as and when required.

Maintain confidentiality at all times.

3. EXPERIENCE

Experience of supporting a multi-disciplinary teams with comprehensive technical administration services (including meeting arrangements, minute taking, and

database/system administration)

Experience of prioritising high volumes of work effectively and accurately, and to deal with routine matters on own initiative within deadlines

Experience of developing and maintaining good working relationships with clients, senior

colleagues and Members of the Council.

Experience of dealing sensitively with members of the public in a variety of situations

Experience in managing high volumes of work

effectively and accurately, and to deal with routine matters on own initiative within deadlines.

4. KNOWLEDGE & SKILLS

Excellent ICT skills including Word, Excel and Google Docs, and an understanding of case/data management systems

Understanding of Business Improvement (BID)

and its implications for the wider team

Ability to use financial systems i.e. Oracle

5. COMPETENCIES

“Can do” positive attitude

Committed to delivering the goals and priorities of the team and Service

Seeks to improve the Council’s service delivery



Optimistic and not easily discouraged

Positive about change and does not act as a barrier

Presents options for improvements Celebrates the team’s success

Takes responsibility and delivers results

Seeks to achieve and exceed targets, at, team and personal level

Ensures work is delivered on time and is of a good quality

Sets a positive example in the way they perform their role

Plans, prioritises and organises workload to meet deadlines

Team working

Builds effective relationships within and between teams, as appropriate

Shares ideas, knowledge & good practice with others

Works collaboratively with all colleagues and other agencies (where appropriate) to deliver improved services to service users and residents

Is supportive of others and appreciates their work Capable of putting the Council’s interest first

Is aware of the role members’, partners’ and stakeholders’

Communication

Easily expresses self and ideas.

Has the knowledge of and the ability to use technology

Listens, questions and clarifies to ensure full understanding

Adapts style to suit the needs of the audience

Customer Care

Raising service user and residents’ satisfaction is understood and is a commitment

Acts as an ambassador for LB Hillingdon- communicating consistent positive and realistic messages about the CouncilEngages with the Council’s users, strives to understand and meet their needs and preferences

Job Category : Executive

Location : Civic Centre, Enfield Council

Start Date : Immediate Start

Base Salary :£43,983.00

Enfield Council are a dynamic local authority driven by a clear vision of how we will transform the borough, address inequality and create a lifetime of opportunities for everyone who lives, works and learns in Enfield.

A vacancy has arisen in the Finance Business Partnering team - Adult Social Care Finance Team for a Business Partner leading on Adult Social Care.

The role will support the Head of Finance in the provision of high quality, flexible, professional finance support to service departments. Key duties include:

•          Support and deputise for the Head of Finance and Finance Manager to deliver financial support, advice, and guidance to the relevant service area.

•          Lead on the delivery of specific finance tasks supporting the annual financial cycle, including budgeting, forecasting, and closing the accounts.

•          Conduct sensitivity analysis, review and challenge budget decisions, perform options appraisals, and lead on detailed calculations underpinning new funding and grants requests.

•          Provide financial input to procurement processes and take responsibility for scoring financial sections.

•          Proactively seek opportunities to improve financial support and identify efficiencies in service support.

We are seeking an ambitious self-starter with a proactive approach to work. The ideal candidate will possess excellent data interpretation and information analysis skills, strong attention to detail, and the ability to work under strict deadlines. Additionally, you should have excellent IT and communication skills, experience in analysing and challenging budget decisions within a complex organization to achieve value-for-money outcomes, and experience in financial modelling and assessing the viability of new initiatives and service models.

If you have finance business partnering and data analysis experience and enjoy building good relationships and working closely with the service, then we'd like to hear from you.

Enfield offers a hybrid working arrangement with an expectation that staff will be in the office at least one day every other week as a minimum.

•          Staff will be expected to attend the office as required by the service.


Essential:

1. 2. 3. 4. 5. A CCAB or CIMA accountancy qualification, or part qualified and actively studying for such a qualification or

qualified by significant accountancy experience in a similar role.

Good knowledge and understanding of local government finance, budgeting and accounting, and experience

in providing high level advice, support and challenge on a variety of complex financial and service issues

Excellent numerical and analytical skills, including the ability to analyse and interpret detailed and complex

financial and other information, to develop and use financial management systems and to have the

confidence and ability to train and develop others in the use and application of such systems

Good oral and written communication skills, including the ability to present a range of complex and detailed

financial and other issues to a diverse audience including councillors and senior officers and to develop and

manage productive relationships with both external and internal contacts and agencies.

Advanced IT skills in Excel, PowerPoint and Word but not limited to these applications, including the ability to

6. design, construct and interpret complex spreadsheets. Extensive experience of working with integrated

financial systems in a large organisation

Experience of providing financial advice and support to senior officers, members and external stakeholders

Desirable:

1. 2. Experience of analysing and challenging budget decisions in a complex organisation in to order to achieve

value for money outcomes.

Experience of financial modelling and assessing the viability of new initiatives, service models etc.

Page 6 of 7

Competencies:

1. Provide Leadership

2. Build Relationships

3. Communicating Information

4. Creating Innovation

5. Resilience

6. Planning and Managing Resources

Knowledge

1. Knowledge & understanding of financial management of a large organisation preferably local government

Qualification(s)

2. A CCAB or CIMA accountancy qualification, or part qualified and actively studying for such a qualification or

qualified by significant accountancy experience in a similar role.

Job Category : Finance (Support)

Location :Civic Centre, Enfield Council

Start Date : Immediate Start

Base Salary : £34,416.00

Exciting Opportunity for Finance Payment and Admin Officer at Enfield Council

Enfield Council is a progressive local authority with a clear vision to transform the borough, tackle inequality, and create lifelong opportunities for everyone who lives, works, and learns in Enfield.

We are seeking a motivated Finance Assistant to join our Finance Business Partnering team within the Education and Schools Finance Team.

Role Overview:

As a Finance Assistant, you will be an integral part of a dynamic finance team, delivering exceptional customer service to schools and Council staff regarding school payments and finance-related queries. Your key responsibilities will include:

•          Calculating and updating monthly payments to schools using the Council's schools advances system.

•          Completing financial reconciliations and resolving any discrepancies.

•          Reviewing and following up on monthly and quarterly school finance returns.

•          Liaising with Council staff and schools to address queries.

•          Proactively seeking opportunities to improve processes.

Why Join Us?

This role offers an excellent opportunity for finance professionals looking to make a meaningful impact in the public sector. You will gain valuable experience, develop your skills, and contribute to the financial well-being of our educational institutions.

Candidate Requirements:

To excel in this role, you should possess strong numeracy and literacy skills, attention to detail, and accuracy in your work. Proficiency in Microsoft Excel, Word, and Outlook, along with accounting skills, is essential.

If you have finance experience and enjoy interacting with people and resolving queries, we would love to hear from you.

Working Arrangements:

Enfield Council offers a hybrid working arrangement, with an expectation that staff will be in the office at least one day every other week. Additional office attendance may be required based on service needs.

Generic Job category: Finance i.e. jobs with general finance responsibilities in a variety of work settings.

Post Title and Number:  Finance Payments and Admin Officer

Present Grade:      Sc6                           Dept: Corporate Finance, Resources                                             

Service/Section/Team:   Finance Business Partnering

Reports to (title): Finance Manager (Resources or Education and Schools)

Purpose of the Role:

This post will be located in the Corporate Finance - Finance Business Partnering Team and will focus on activities relating to:

Schools and Education payments, queries and administration. 

The role is responsible for:

-           the management of the schools advances monthly process and support for other education related payments to external organisations.

-           The collation of monthly schools VAT returns and submission of the information to Corporate Accountancy team for inclusion in the Council’s VAT claim within the deadlines.

-           The collation of other schools related financial information for monthly, quarterly and year end returns.

-           Logging and responding to queries raised in a timely manner and escalating issues where appropriate.

-           Liaison with schools and other third-party organisations.

The above postholders will be expected to:

Provide a high quality and comprehensive finance support service, be adaptable, and follow standard operating procedures with limited supervision. 

Deliver an effective, efficient and customer focused service in line with corporate policies and within national and local legislative requirements. Taking responsibility for ensuring that any issues raised are resolved in a timely manner.

Finance payment and admin officers should actively support continuous improvement and the implementation of automation and efficient ways of working.

The role/s require the post holder/s to keep up to date with service developments and council practices including ensuring that there are sufficient audit trails and approvals for the authorisation of financial transactions.


KNOWLEDGE, SKILLS & ABILITIES 

Job Specifics – Skills, Experience 

(In this section you should list between 4 and a maximum of 8 essential recruitment and selection criteria and 2 desirable criteria).  The information you provide in this section will be used in the recruitment application process to assess the suitability of job applicants.

Essential:

•          Working within a finance related environment delivering high quality services

•          Excellent numeracy and written communication skills

•          Strong commitment to customer focused service 

•          Experience of dealing with customer queries and taking responsibility of resolving issues

•          Strong IT/Technical skills, knowledge, specifically excel skills

•          Finance payments and administration experience

•          Experience of dealing with high work volumes within tight deadlines

•          Development of skills and knowledge

Desirable:

•          Advanced excel skills

•          Accounts payable experience

Experience of finance related support or business support roles including numeracy

Competencies*:

Please choose a maximum of 6 most important competencies for the role from either the Staff Competency Framework (up to SO2) Leadership Competency Framework (PO1 and above) and list here in ranked order. Candidates will be asked to address these when making their application.

1.       Driving Success                                                                           4. Give support

2.       Planning and Organising                                                             5. Investigate issues/develop expertise

3.       Uphold Standards                                                                         6. Resilience

Knowledge*

1. Understanding of financial requirements of a local authority 

2. Good knowledge of Microsoft Office suite including Excel

3. Council processes and working practices

Qualification(s)*

Maths and English minimum level 2 or equivalent

Job Category : Financial

Location :Laurence House - Fourth Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £18.51

Main purpose of job:  

To provide professional, customer focused, efficient and effective financial transactional services to a range of stakeholders.  To work with officers across the Council to ensure that appropriate financial controls are in operation including high volume and /or high value transactions. Ensuring all receipts or payments are dealt with professionally and in accordance with Audit recommendations and Financial Regulations.

Duties and responsibilities 

1          To contribute to a first class Financial Transactional Service processing payments coming in and going out of the Council. 

2          To be able to work to strict deadlines and timetables 

3          Responsible for making and receiving payments to/from a wide variety of debtors and creditors 

4          To contribute to the delivery of a wide range of financial processing functions by inputting data, validating data, analysing evidence and maintaining accurate and detailed records

5          To liaise with internal stakeholders across the Council (including, but not limited to, budget holders, team leaders and social workers) to ensure smooth running of the Financial Transactional Service 

6          To liaise with, and provide good customer service to, external stakeholders (including, but not limited to, foster carers, suppliers of goods and services, PPF providers and other debtors and creditors) to facilitate the payment of invoices and / or the collection of payments. This should include taking a proactive approach to resolving any discrepancies.

7          To control and report on sensitive financial data, understanding appropriate levels of confidentiality and to operate accordingly.

8          To carry out regular reconciliations of financial records

9          To be recognised as technically proficient on a wide range of financial systems including an understanding of system interfaces

Experience in processing invoice/payment request transactions. Use of ContrOCC (Liquid Logic), Oracle Financial/payables are preferable but not essential.  

Experience

Experience in financial processing within a large and complex organisation            

Experience of applying legislation, regulations and guidance (e.g. as relates to financial regulations, banking and accounting standards etc.)

Experience of communicating with a wide range of stakeholders       

Experience of IT and e-payments systems                                          

Knowledge

Knowledge of cash and cheque handling procedures in a Local Government or similar environment.        

Understanding of Customer Care practices and service provision         

Advanced knowledge of how to use computerised financial information systems and standard software packages (e.g. Oracle, Axis, CONTROCC, Excel, Word, etc.).                                                                               

Appreciation of finance budgeting and accountancy at a level appropriate to the job.

An understanding of legislation, regulations and statutory requirements in relation to financial transactions and processing.

Aptitude

Ability to provide effective advice and support at a level appropriate to the grade to external agencies, clients and their representatives, to ensure compliance with legislation and statutory guidance and to promote financial best practice                                                                                                                      

Able to focus on attention to detail when required and also to understand some implications of potential courses of action

Able to take responsibility for own personal and professional development, ensuring that the technical knowledge and skills required to meet the demands of the post are kept up to date.

Ability to contribute to new systems and developments relating to the at least one of the following:  Oracle financials, Axis systems, prepaid card and Post Office PayOut payments and CONTROCC functions.                                              

Skills

High standard of written and oral communication skills, and ability to communicate effectively with a wide range of people from within and outside the Authority 

Ability to understand and apply complex legislation and guidance. 

Personal qualities

Ability to deal with a pressurised work environment and work to strict deadlines

Committed, flexible and enthusiastic.  Good at attention to detail and able to work quickly and accurately.

Physical Generally candidates must meet standard Lewisham requirements for the post.

Job Category : Technical

Location : Huyton Library, Knowsley, L36 9GD, Knowsley Borough Council

Hours Per Week :36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £30.42

Purpose of the job

The Major Development Team will provide an enhanced service and dedicated

resource to key investors and developers. The team will help accelerate the delivery

of housing and economic growth schemes, to deliver innovative solutions that secure

delivery whilst proactively helping developers to bring forward stalled schemes.

The Major Development team will be responsible for the delivery of the Council’s

pipeline schemes for housing, transport and economic development, the

implementation of the three Town Centre masterplans whilst ensuring delivery of the

nine sustainable urban extensions. The team will manage and deliver the following

major programmes:

• Halsnead Garden Village

• Oakford East of Halewood

• Knowsley Lane

• Shakespeare North

• Kirkby Town Centre Regeneration programme

• Prescot Town Centre Regeneration programme

• Huyton Town Centre Regeneration programme

Duties and responsibilities

This is not a comprehensive list of all the tasks, which may be required of the post

holder. It is illustrative of the general nature and level of responsibility of the work to

be undertaken.

1. To manage a varied major development caseload in the Major Development

team, consisting of the Knowsley’s most high profile and complex residential and

commercial development schemes. This includes:

• To apply advanced practical and theoretical knowledge and experience of

legislation, policy and practice relating to a varied and complex major

development caseload.

• To coordinate and analyse detailed plans and technical reports submitted in

support of development proposals.

• To undertake site visits to assess site conditions and context to fully inform

analysis of technical reports and development proposals.

• To liaise and consult with internal and external colleagues, and partner agencies,

including the analysis and synthesis of a range of detailed technical advice

relating to development proposals.

• To manage the negotiations and define with applicants the appropriate commuted

financial contributions and / or delivery of various mitigation and enhancements,

including scrutinising viability assessments, within the context of the Council’s

policy framework and ensuring the best outcome for the Council.

• To draft schedules and formulas for planning legal agreements ensuring the

timely and effective negotiation of and processing of significant S106 legal

agreements and Unilateral Undertakings in relation to planning decisions.

• To report directly to and brief the Council’s programme sponsors including the

Chief Executive, Executive Director/Assistant Executive Director on relevant

Development Management issues relating to the Major Development Programme.

• To produce high quality, detailed committee reports, making appropriate

recommendations, and to report directly to the Head of Planning Services for the

signing off of Planning Committee reports.


Skills, knowledge, experience etc.

1 Ability to embrace the values of KMBC, whilst providing

excellent customer care

2 Substantial experience at senior level in planning

development management including the assessment of Major

Planning applications, presenting at Planning Committee,

attending public meetings and experience of public appeals.

3 Substantial experience of working in a multi-disciplinary team

with experience of contributing fully to a whole team approach

to planning decision-making.

4 Advanced knowledge of current legislation and best practice

in the assessment of major complex planning applications

including the adherence to national and local planning

legislation and other related technical disciplines. Knowledge

of the legislative and policy context within which the Major

Development Team will deliver.

5 Experience of caseload management and assessment, to

report on a variety of major planning applications

6 Experience of preparing evidence for planning appeals and

representing the Council either through written

representations or informal hearings.

A, I

7 Practical evidence of experience of and ability to support

landowners and developers to bring forward Development

from plan to delivery.

8 Experience of undertaking site investigations/ observations A, I

9 Experience of ability to analyse and interpret complex

technical specifications and issues

10 Experience of Planning Enforcement A, I

11 Ability to lead and motivate staff, within a culture of seeking

innovative problems solving and continuous improvement in

service delivery.

12 Practical experience of Performance Management and

Project Management tools and techniques to achieve

business objectives.

13 Excellent communication and negotiation skills, including

ability to resolve conflict in difficult situations

14 Ability to communicate effectively with elected members and a

range of partners, stakeholders and the community.

15 Excellent IT and presentation skills, including database and

Microsoft Office programmes.

16 Experience of negotiating and securing financial contributions

and off site improvement works from developers and drafting

terms of S106 and legal agreement to secure the commuted

sums and schemes of works

17 Ability to deploy high level organisation skills with ability to

work effectively to meet deadlines

Test

18 Flexible approach to work to meet the organisations and other

targets.

Qualifications

19 Degree in town and country planning or a closely related

subject.

20 Membership of (or eligible to join) RTPI. 

Health and safety

21 Ability to use equipment as instructed and trained 

22 Ability to inform management of any health and safety issues

which could place individuals in danger

Personal attributes and circumstances

23 Time management and personal organisational skills 

24 Political and organisational awareness 

25 A considerable commitment to flexibility, both in terms of

duties undertaken and the need to occasionally work outside

normal hours

26 An ability to keep a positive perspective and perform well

including during difficult situations

27 Driving licence and access to a vehicle for site visits

Job Category : Technical

Location : Huyton Library, Knowsley, L36 9GD, Knowsley Borough Council

Hours Per Week : 36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £30.42

The Major Development Team will provide an enhanced service and dedicated

resource to key investors and developers. The team will help accelerate the delivery

of housing and economic growth schemes, to deliver innovative solutions that secure

delivery whilst proactively helping developers to bring forward stalled schemes.

The Major Development team will be responsible for the delivery of the Council’s

pipeline schemes for housing, transport and economic development, the

implementation of the three Town Centre masterplans whilst ensuring delivery of the

nine sustainable urban extensions. The team will manage and deliver the following

major programmes:

• Halsnead Garden Village

• Oakford East of Halewood

• Knowsley Lane

• Shakespeare North

• Kirkby Town Centre Regeneration programme

• Prescot Town Centre Regeneration programme

• Huyton Town Centre Regeneration programme

• North Huyton Revive programme

Qualifications

RTPI accredited degree or equivalent qualification.

Membership of RTPI

Skills, knowledge, experience etc.

1 Ability to embrace the values of KMBC, whilst providing

excellent customer care

2 Substantial experience at senior level in planning

development management including the assessment of Major

Planning applications, presenting at Planning Committee,

attending public meetings and experience of public appeals.

3 Substantial experience of working in a multi-disciplinary team

with experience of contributing fully to a whole team approach

to planning decision-making.

4 Advanced knowledge of current legislation and best practice

in the assessment of major complex planning applications

including the adherence to national and local planning

legislation and other related technical disciplines. Knowledge

of the legislative and policy context within which the Major

Development Team will deliver.

5 Experience of caseload management and assessment, to

report on a variety of major planning applications

6 Experience of preparing evidence for planning appeals and

representing the Council either through written

representations or informal hearings.

7 Practical evidence of experience of and ability to support

landowners and developers to bring forward Development

from plan to delivery.

8 Experience of undertaking site investigations/ observations 

9 Experience of ability to analyse and interpret complex

technical specifications and issues

10 Experience of Planning Enforcement 

11 Ability to lead and motivate staff, within a culture of seeking

innovative problems solving and continuous improvement in

service delivery.

12 Practical experience of Performance Management and

Project Management tools and techniques to achieve

business objectives.

13 Excellent communication and negotiation skills, including

ability to resolve conflict in difficult situations

14 Ability to communicate effectively with elected members and a

range of partners, stakeholders and the community

Qualifications

19 Degree in town and country planning or a closely related

subject.

20 Membership of (or eligible to join) RTPI. C, A

Health and safety

21 Ability to use equipment as instructed and trained 

22 Ability to inform management of any health and safety issues

which could place individuals in danger

Personal attributes and circumstances

23 Time management and personal organisational skills 

24 Political and organisational awareness 

25 A considerable commitment to flexibility, both in terms of

duties undertaken and the need to occasionally work outside

normal hours

26 An ability to keep a positive perspective and perform well

including during difficult situations

27 Driving licence and access to a vehicle for site visits

Job Category :Planning

Location : Brympton Way, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £36.2

5To work as part of the Council’s wider planning service, to process applications in particular relating to Children's Services as a fast track service.