Jobs

Job Category : Financial
Location :High Street, Esher, Surrey, KT10 9SD, Elmbridge Borough Council
Hours Per Week : 19.5
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £19.53 per hour

About the role
You will be responsible for collecting debt for the Council.

The main purpose of the role:
Assist the Debt Recovery Officer with the collection of outstanding debt.
Specific duties and responsibilities
The postholder will provide the duties below in relation to three main areas namely, Local Taxation, Housing Benefits Overpayments and Sundry Debt Recovery. Progress through the grade for the bar (25) will be based on sufficient knowledge of each area.

The duties are:
Control and reconciliation of the system.
Provide assistance, advice and training (as required).
Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy).
Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements.
Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings.
Managing direct debits.

Experience
Has worked in a Local Government Environment or similar
At least 1 year in Debt Management/Recovery.
Has accounts receivable experience within a large multi-functional organisation.
A working knowledge of CIVICA Financials.
Dealing with Debt Recovery Agents/Solicitors.

Knowledge, skills and abilities
Excellent written and oral communication skills.
Ability to work to tight schedules under pressure.
High numerate and knowledge of spreadsheets.
Ability to deal effectively with difficult/irate customers.

Job Category : Housing
Location :Sutton Housing District, Sutton Housing Partnership
Hours Per Week : 37.5
Start Date : Immediate start
Salary: £15.18 per hour

This role is in a busy team which is the front line service for Sutton Housing Partnership.

We are responsible for managing busy Customer Care and Repairs email in boxes and ensuring these a responded to within our service standards. We also triage Housing Management and Repairs calls, raise repairs and undertake admin tasks for a busy Housing Management service

We are based in our office with no hybrid working.

Skills & Experience
Essential:
Experience in delivering a high-quality customer service across multiple channels; Phone, E-mail, Chat, social media etc
Excellent listening skills, analysis of customer needs and applying appropriate resolution
Good written and oral communications
A proactive approach to responding to customer needs and expectations
Be able to work as an individual and as a member of a team
Have excellent organisational skills with the ability to prioritise workloads to meet customers needs.
Be capable of dealing with different customers and situations
Desirable:

Use of NEC (Northgate) or equivalent
Outcome focused

Job Category : Social Care Non-Qualified
Location : Newport City Council
Hours Per Week : 2
Start Date : Immediate start
Salary: £10.78 per hour
DBS Required Yes

JOB PURPOSE
To assist in the organisation and delivery of group activities for disabled children.

The focus of the group activity is to support young people age 12-17 years old to increase this knowledge and skills in the digital world. The young people will learn about how to keep safe online, how to use electronic devices appropriately as well as developing the skills to refurnish unwanted, working devices to be able to distribute these to disabled children in Newport who do not already have access to a device - reducing digital poverty for disabled children.

KEY RESULT AREAS

1. To deliver and support the running of the group activity for the young people as appropriate to their age, abilities and cultural backgrounds.
2. To assist in the operation of the sessions where all children can experience a wide range of opportunities to develop their skills, ensuring they are involved in the planning process.
3. To meet the individual care needs of the children, including the provision of snacks and drinks, toileting / changing and keeping a high standard of hygiene.
4. To be responsible for the setting up and use of equipment and materials, ensuring their safe storage in a clean and orderly state. To inform the supervisor of any concerns regarding equipment and materials.
5. To communicate effectively and sensitively, both verbal and in writing with young people and parents whilst maintaining confidentiality .
6. To assist in promoting Equal Opportunities for all young people and their families who use the group activities.
7. To ensure compliance with all Health and Safety and other legal requirements associated with the operation of the scheme.
8. To contribute fully to team briefing and debriefing sessions at the start and end of each session, sharing relevant information regarding young people on a need to know basis.
9. To administer basic First Aid where appropriate and in line with relevant training.
10. Any other duties commensurate with the grade of this post as directed by the line manager.
    Knowledge:

*Knowledge and understanding of Safeguarding Procedures

Experience:

*Experience of working or volunteering with children and young people
*Experience of facilitating Play and Youth activities

Aptitude & Skills:

*Ability to problem solve and work under pressure as part of a team.
*Demonstrate good communication skills - both written and verbal with children, families and other relevant persons.

*To apply learned training when necessary

*To be flexible and adaptable to meet the needs of the service

DESIRABLE
Qualifications:
*NVQ Level 2 in Playwork or equivalent
*First Aid Qualification

Knowledge:
*Knowledge of Children's Act, CIW regulations and Health and Safety legislation.
*Knowledge around the use of IT, how to operate various devices and an understanding of their workings.

Experience:
*Previous experience of working / volunteering with disabled children / and or children with challenging behaviour.
Aptitude & Skills:
*Able to work on own initiative.
*Self-motivated and enthusiastic.
*Able to demonstrate a passion for working with children and increasing play opportunities.
*Welsh speaking.
*Ability to establish good working relationships with children / young people based on respect and openness.
*Ability to liaise an establish good working relationships with professionals / parents / carers and the wider team.

Job Category : Driving
Location : Telford Street, Newport, Newport, NP19 0ES,Newport City Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £12.59 per hour

Responsible to
Service Area supervisors and managers
Cleansing
JOB PURPOSE
To carry out a variety of tasks relating to street cleaning duties, including (but not limited to) litter picking, manual and mechanical sweeping, graffiti/ fly-posting removal, emptying litter and dogbins, collection of needles from the public highway, fly-tipping removal, weed spraying and removal, removing dead animals and faeces, and leaf removal.

Drive and maintain a variety of vehicles to facilitate the above duties.
Manual and mechanical street cleansing operations
Street washing
Removal of graffiti and fly-posting
Weed spraying operations
Weed removal operations
Emptying of bins and waste removal
Leaf collection

Qualifications
All: Full current driving licence

Experience
Experience in working outdoors in all weathers
Experienced in working on own initiative and on the spot decision making including dynamic risk assessments.
Previous experience operating plant and cleansing vehicles

Job Category : Housing
Location : 160 Tooley Street, Southwark Councill
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £22.83

The next phases of demolition and rehousing are critical stages in both estate renewal programmes and the council is obliged to fulfil its contractual obligations of providing vacant possession to the respective builders which may include obtaining compulsory purchase orders to achieve this for the Aylesbury and Tustin Estates. The successful candidates will need to have experience of working in a local authority or social housing setting, supporting residents with rehousing to facilitate estate renewal programmes.
PURPOSE OF THE JOB
The Rehousing Support Officer role will provide an important role in ensuring that tenants and leaseholders within estate renewal construction projects receive a first class and dedicated service to enable them to move seamlessly from their existing homes to a new home.
This role is essential to help us deliver on our goals to increase resident satisfaction, provide high level of housing and improve the overall service experience for residents that are faced with challenging circumstances. You will:

Be instrumental in establishing positive relationships between internal stakeholders and our residents through challenging circumstances.

Work collaboratively with other teams and departments to achieve aims of the council and deliver the highest standards of service to our residents.

To establish a culture where the council achieve results, to take a lead on finding improved ways of working that utilise our great staff and make best use of technologies.

Be easy to deal with, trusted and to provide resolutions to our resident service requests.

To be responsible for implementing and managing chain rehousing for both permanent and temporary housing.

Be responsible for tracking void targets and monitoring KPI’s.

Be an ambassador role, promoting the highest standards of resident service across the council.

Knowledge, including educational qualifications
Knowledge and experience of working on a estate renewal project
Ability to work on own initiative, identifying priorities and setting own targets where necessary
Working knowledge of rehousing, allocation and lettings processes
Experience of providing key performance indicators statistics and reports

Experience:
Experience in administering, monitoring and tracking resident movements within a local authority or housing association environment
Experience in dealing sensitively with customers in challenging and complex environments and applying good problem-solving skills
Experienced in working with a range of resident groups including leaseholders
Experience of working on development or major works schemes within social housing in a resident focused role
Experience of collating information from a number of sources and using this to create, populate and update project plans
Experience of communicating effectively with customers and at all levels of the organisation

Job Category : Administration
Location : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Pay rate: (Grade 8) £16.37/hr PAYE
Working Pattern: Full time, 37 hrs/week
Working arrangement: Hybrid

Location: Drayton Depot, Chichester but will involve travel across the County. The role is predominantly out on site across West Sussex but most likely to the Mid and east part of the County (Horsham, Crawley, Burgess Hill, Shoreham) depending on the business need. There will be some admin requirements and these can be done at an office (County Hall Chichester or Drayton Depot) or at home.

The successful candidate must have a valid UK driving license.

About the role:

You will work within a forward-thinking network management team responsible for delivering duties under the Network Management Act 2004 for the expeditious movement of traffic on the highway network of West Sussex County Council and that of any neighbouring authorities. You will support the promotion of any West Sussex initiatives and transport and traffic schemes including elements of the West Sussex Transport Plan.

To do so you will ensure that utility companies and other persons under Permit and / or licence, carry out works on the public highway safely and in accordance with the New Roads and Streetworks Act 1991, Traffic Management Act 2004 and West Sussex County Council Permit Scheme and other relevant legislation and council policy.

You will also be responsible for responding to, and resolving, a range of customer issues relating to the licensing of temporary obstructions to the highway, and to take a lead in enforcement for infringements.

You will support the day to day activities of the Network Management Team and be the council's interface in respect of the provision of Network Management Compliance. You will achieve this by co-ordinating and minimising the impact of work sites on the highway network by permit condition to ensure that the work sites are run professionally.

The role will include undertaking site visits, which may mean being exposed to unpleasant environmental conditions, due to being outside.

Qualifications/Experience:
• Educated to Diploma / A-Level standard, or equivalent qualification, or equivalent experience.
• New Roads and Street-Works Supervision Qualification.
• Experience within Network Management or equivalent area, including an understanding of the way in which roads are built and maintained.
• Experience of a coordinating role including traffic management, drawing together a range of activities.
• Experience of carrying out inspection work.
• Experience of effectively

Job Category : Housing
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £25.06

Management experience and an awareness of rough sleeping is essential.

Join Us in Ending Homelessness in Enfield
We are transforming our homelessness service to improve prevention, reduce temporary accommodation, and end street homelessness. Our new Housing Advisory Service is committed to delivering sustainable housing outcomes for Enfield residents through innovative services, including data-driven early intervention, community outreach, specialist practice teams, and a street homelessness service.
We are seeking proactive, outcome-focused individuals to join our Street Homelessness Service. Our ambitious goal: to end rough sleeping in Enfield.
Outreach Team Manager
An exciting opportunity has arisen to join the London Borough of Enfield Street Homeless Team as an Outreach Team Manager.
Key Responsibilities:
• Support officers in reducing rough sleeping in Enfield.
• Engage with individuals who are homeless, with complex needs, and are street homeless or at risk of becoming street homeless.
• Collaborate with internal and external agencies to provide comprehensive support.
Ideal Candidate:
• Passionate about working with people, with a “can do” attitude.
• Committed, resilient, empathetic, and skilled in working with and reporting data.
• Experienced in managing a small team.
Join us in making a difference. Apply today and be part of our mission to end homelessness in Enfield.

Please be advised it is a Rough Sleeper Outreach Manager that Enfield are looking for and experience in previously managing an outreach team would be beneficial.

Job Category : Social Care - Qualified
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £28.09

Qualified OT to work within the Prevention & Assessment Team for 35 hours weekly. Updated Moving & Handling training /confidence to work alone in the community/knowledge of adaptations /seating/equipment provision.
Opportunity for flexible hours and hybrid working.
Regular supervision.

Skills and Competencies
(In this section you should list between 4 and a maximum of 8 essential recruitment and selection criteria and 2 desirable criteria)

Essential:

1. Ability to implement a self directed approach in line with the personalisation agenda and the Safeguarding Adults policy for the Council
2. Ability to communicate clearly and effectively both orally and in writing, including report writing, presenting, negotiating and the use of IT
3. Ability to plan and maximise use of resources
4. Ability to negotiate with customers how best to meet their needs
5. Ability to work within a multi-disciplinary environment and have the ability to work in partnership with carers and families and liaise with other staff agencies to ensure that the needs of the service user are met
6. Ability to work using own initiative as part of a team while managing workload efficiently, prioritising work and adopting a flexible approach to changing and competing demands
7. Ability to implement and monitor quality standards
8. Ability to carry out assessments in line with Manual Handling Operations Regulations 1992 and responsibilities under the 1974 Health and Safety at Work Act and instruct/advise on appropriate techniques and equipment.

Desirable:

1. Highly competent in the application of resource allocation systems
2. Ability to navigate and apply the Council’s information technology systems to support Personalisation (Quickheart and Care First)

Experience and Knowledge

1. Experience of delivering services using computerised systems
2. Experience of providing services to vulnerable adults
3. Experience of performance management
4. Awareness of the Health and Social Care integration agenda
   Knowledge of legislative framework and good practice guidance

Essential Qualification(s)

1. Diploma/Degree in Occupational Therapy recognised by the College of Occupational Therapists
2. Registered with Health Professions Council

Other Special Requirements

Car owner/driver is preferable

Job Category : Social Care - Qualified
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £22.00

To work with Adults with physical and Learning Disabilities as an Occupational Therapy Assistant Carrying out Assessment in the community.
JOB SUMMARY

Completing occupational therapy assessments, identifying and addressing occupational performance skills deficits, and planning OT intervention that will enable the client to meet needs in areas of self-maintenance, productivity and leisure.

Working with clients, relatives and carers to identify OT goals as part of an overall care plan, including organising and facilitating case conferences and family meetings.

Planning and implementing individual and/or group interventions, in collaboration with the client, using graded activity to achieve therapeutic goals.

Liaising closely with members of the MDT and other service providers as part of the care co-ordination process.

Communicating and working collaboratively with other agencies, such as: Care Agencies, Statutory Services, Voluntary Organisations, Social Services, Equipment.

Job Category : Social & Healthcare Unqualified
Location : Ballard House, West Hoe Road, Plymouth City Council
Hours Per Week : 10.00
Start Date : Immediate start
Start Time : 07:00
End Time : 10:00
Salary: £11.59

Passenger Assistants (PA) accompany children and young adults, usually with additional needs (medical/behavioural), who require transport to and from school/college. There are currently approximately 800 students aged between 4-25 accessing Home to School transport which will be in either a Minibus or a Taxi. You will be providing cover for PAs who are unable to work and therefore cover maybe required during the hours of 07.00-10.00 and 14.00-17.00 Monday to Friday. We may also need to contact you during the day to arrange future cover which maybe last minute. Sometimes this is short term cover for half a day, sometimes it can be longer. It is a rewarding job with lots of variety. You’ll meet lots of students with differing needs and gain great experience whilst accompanying students into Schools across Plymouth and into Devon and Cornwall. You are paid for the time you work and will be given one day of ‘classroom’ training before accompanying a PA on a route. Candidates should live in the Plymouth City Council Area. Please be aware these are variable hours as you will be placed on a relief register to cover PAs as and when required.

Job Category : Sec / Admin
Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £13.57

Commissioning Support officer (Brokerage) . Dealing with telephone and email enquiries from clinical staff and care providers clients regarding packages of care, care placements, invoice queries. Checking of information for accuracy prior to negotiation with placement providers, care providers, clients and their representatives using a variety of communication methods. Experience of IT systems - including word and excel. Good interpersonal skills to be able to communicate and negotiate appropriately. Attention to detail and ability to check data carefully. Home based working. NB: This post is with NHS Cheshire and Merseyside, not Sefton Council.

1. Communication & Relationship Skills
   ⦁ Send and receive audio and visual correspondence between patients, relatives, providers and internal or external staff on a variety of IPA matters and procedures, effectively and sensitively liaise with anxious patients and relatives, including where cultural or language barriers exist
   ⦁ Communicate complicated administrative/commissioning/contractual information to staff from internal and external departments and contacts
   ⦁ Communicate complex, sensitive and often contentious information with a range of stakeholders, where persuasion or negotiation skills are required
   ⦁ Support the induction of new staff, with on the job training of processes and procedures to effectively enable new staff to learn from experienced staff
   ⦁ Support the development and motivation of colleagues to achieve objectives
   ⦁ Maintains effective working relationships with own and other departments
2. Knowledge, Training & Experience
   ⦁ Knowledge of commissioning and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent;
   ⦁ Proven experience in administration of meetings including accurate minute taking and working with the meeting Chair to ensure tasks, actions and minutes are effectively monitored and escalated, where appropriate
   ⦁ High standards of attention to detail
   ⦁ Knowledge and experience to deal with non-routine issues such as problem solving for an area of work or specific tasks
   ⦁ Developing alternative or additional procedures within own area of expertise
   ⦁ Supporting colleagues with changes in processes or procedures
   ⦁ Working on own initiative to strict deadlines meeting the needs of the service at all times
   ⦁ Knowledge of specialist functional/medical/legal terms, organisational policies and procedures
3. Analytical & Judgemental Skills
   ⦁ Exercises judgement and initiative when dealing with enquiries within own area of expertise.
   ⦁ Analyses information to resolve problems for patients, carers, agencies and staff, within own area expertise (e.g. Commissioning Support)
4. Planning & Organisational Skills
   ⦁ Plan and organise own workload in conjunction with the other non-clinical team members.
   ⦁ Prioritises workload in relation to service need and importance
   ⦁ Arranges and Administrates meetings
   ⦁ Ability to manage multiple diaries
   ⦁ Organises events, conferences, MDT meetings.
5. Physical Skills
   ⦁ Advanced keyboards skills for regular use of computer systems/touch or audio typing
6. Responsibility for Patient/Client Care
   ⦁ Regular contact with patients
   ⦁ Provides non-clinical advice, information and guidance to patients, carers, relatives and external providers/stakeholders about appointments, admissions and commissioned services
7. Responsibility for Policy/Service Development
   ⦁ Follows existing policies and procedures
   ⦁ Implements policies and procedures in own area
   ⦁ Proposes changes to procedures in own area

Job Category : Building Services, Trades & Maintenance
Location : Cillefwr Depot, Carmarthenshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 06:00
End Time : 14:00
Salary: £12.18

Monday to Thursday 06:00 - 14:00 & Friday 06:00 - 13:30
PRINCIPAL ACCOUNTABILITIES:
Operational Duties:
1.Collect recycling or refuse from the kerbside or other agreed collection point and load into vehicle in accordance with operational plans, procedures and codes of practice including the lifting/ manoeuvring/sorting and returning of a full range of refuse and recycling containers ensuring that refuse and recycling items are collected at all times and missed collections are avoided by the end of the scheduled day.
2.Operate any fitted power mechanism including automated loading/compaction equipment in accordance with service procedures and vehicle requirements and to assist the driver in operational activities on the round and at tipping locations to reduce and control the potential risks to Health & Safety.
3.Be responsible for supporting the driver to manoeuvre the vehicle safely around the streets and carry out reversing assistant, traffic control and signalling (banks person) duties in accordance with safe working procedures and utilising reversing aides to minimise the risk of personal injury to other members of the crew and to members of the public.
4.Undertake a visual inspection of sacks and containers to ensure that prohibited/contaminated waste is not collected and that recyclable waste is deposited in the appropriate vehicle compartment to avoid cross contamination. Identify and report to the Refuse/Recycling Driver any non-compliance and where necessary apply approved notices to the bags or container.
5.Ensure that any debris or spilt refuse from damaged sacks is cleared up immediately, and where heavy littering has occurred, report to the Refuse/Recycling Driver.
6.Continually liaise with the Refuse/Recycling Driver in relation to the round’s daily operational activities in order to report any problems (parked vehicles/communal points access/call backs/missed collections/spillages/litter problem areas/landfill etc) and use of initiative to deal with operational issues as they arise so that they may be speedily resolved.

Job Related Skills and Competencies
Ability to understand, interpret and follow verbal and written instructions
Good communications skills and the ability to maintain good working relationships
Ability to identify and report on vehicle defects
The ability to use physical effort for sustained periods of working

Job Category : Social Care - Qualified
Location : 44 York Street, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate start
Base Salary : £39,951.00
Top Point Salary : £42,840.00

We are offering a £3,000 annual market supplement for this role!
AfC offers a hybrid way of working with the main office based in Kingston where you will support children and young people aged 0 to 18.

• Based in the office or out in the community 3 days a week
• Salary from £39,951 (SCP29) to £42,840 (SCP32)

About Our Benefits:
We are focused on creating a positive, supportive environment, where you will have access to a wide range of resources, as well as a competitive salary and the technology and equipment to enable hybrid working.

At AfC you will also have access to the following benefits…

• retention bonus for selected roles
• access to free parking at your main place of work
• 29 days annual leave, increasing to 33 days after 2 years and 35 days after four years with bank holidays in addition
• local government salary and pension scheme (LGPS or Teachers Pension)
• hybrid working, enabling you to work from home, office or the community, with access to the technology and equipment to support you
• working with a wide range of families from diverse backgrounds with different presenting issues
• travel assistance package for business use, including car and cycle mileage reimbursement, annual season ticket loan or business Oyster cards
• a minimum of 12 protected Development Days each year for all staff
• support and recognition from a stable senior leadership team with an open door culture
• managers who recognise complexity of cases and load, value hard work, provide reassurance, build confidence and facilitate career development and progression opportunities
• a huge range of additional professional development opportunities as part of our regional Social Work Teaching Partnership

Qualifications needed (essential):

• relevant Social Work qualification
• completion of ASYE
• active Social Work England registration

Job Category : Building Services, Trades & Maintenance

Location : Trostre Depot, Carmarthenshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:00
Salary: £11.98

Candidates must be fit and healthy, hold a full UK drivers licence, live in Carmarthenshire and provide their clothing and boot sizes.

Candidates must also be flexible enough to work either a 7am or 8am start when required.

Key tasks/responsibilities

Emptying and sorting of refuse containers

Collecting illicit tipping

Litter picking where required

Taking rubbish to the amenity site at the end of the rounds

Drive a vehicle, reporting all defects and ensuring that the road

traffic act is adhered to at all times

Encourage and monitor recycling across the site

Investigate and implement procedures that improve recycling

Report to line manager when stock levels are low

Clean relevant areas in the absence of cleaning staff


Qualifications/

Vocational

training/

Professional

Memberships

Driving licence

Job Related

Skills/

Competencies

Customer service skills

Willing to work in adverse weather

Knowledge of Safe Systems of work

Knowledge Relevant Health and Safety Legislation

Knowledge of refuse rounds

Local Area knowledge

Knowledge of CCC recycling targets

Experience Previous experience of working with waste

Personal

qualities

Good Communication skills

Ability to work well as a teamA flexible approach to work

Job Category : Manual Labour / General Industrial

Location : Preston Campus, University of Central Lancashire

Hours Per Week : 16.25

Start Date : Immediate Start

Start Time : 06:30

End Time : 09:45
Salary: £11.44

Main Duties and Responsibilities

1. To clean all internal and some external areas of University Buildings 

2. To use cleaning equipment as directed, including buffers, vacuums and scrubbers.  To ensure all equipment is used in accordance with health and safety guidelines, including the reporting of faults immediately.

3. To use cleaning products in accordance with health and safety guidelines, paying particular attention to the correct use of chemicals in accordance with COSHH regulations.

4. To maintain the appearance of University areas and the exterior of buildings by removing unwanted posters, etcetera and promote a positive image of the University at all times. 

5. To replenish toilet supplies as required and undertake tasks including dusting, vacuuming, carpet shampooing, washing floors, cleaning toilets and basic external cleaning as identified. 

6. To ensure all rubbish is collected and disposed of on a daily basis, ensuring items for recycling are appropriately segregated. 

7. To comply with all health and safety instructions e.g placing warning signs for slippery areas, correct moving of any furniture and other items in accordance with manual handling instructions.  To undertake all health and safety training as directed. Reporting any building defects. 

8. To wear all protective clothing as required and correct uniform. 

9. To work as part of a team and flexibly, to ensure all areas of the University can be covered as required. 

Work Experience        

Experience of working in a cleaning operation in a customer orientated environment. 

Use of cleaning equipment, chemicals,

and cleaning methods

Health and safety awareness

Education/ Qualifications       Basic level of literacy and numeracy required.

To be able to understand instruction.

Skills/Abilities  To work well as a team by assisting others.

An awareness of manual handling and safe working practices. 

Ability to carry out duties which can be physical in nature and can include bending, walking, pushing, lifting. climbing stairs and handling equipment. 

To communicate effectively and interact with a variety of people at all levels. 

Excellent customer service skills and ability to deliver a quality service. 

To safely operate all relevant cleaning equipment.

Attention to detail in cleaning tasks.

Other   An understanding of general data protection  and the ability to employ confidentiality.

Smart, professional appearance. 

Ability to work under your own initiative and as a member of the wider Building Services/ Estates Team.An understanding of and demonstrable commitment to the University’s Values of Common Sense, Compassion, Teamwork, Attention to Detail, and Trust as a framework for decisions, actions and behaviours.