Jobs

Job Category : Admin & Clerical

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary: £17.90

The role will be support the delivery of the family hubs and start for life transformation programme

PRINCIPAL ACCOUNTABILITIES 

1. To maintain confidentiality on all information relating to service users and staff(past and present), ensuring compliance with the Data Protection Act. 
2. To produce statistical information that supports performance management and operational managerial decision making based upon data that is reliable and of good quality. 
3. Develop specific knowledge and skills that support the remit of the Senior Performance Analysts – Safeguarding and Care 
4. Support training and guidance to managers and practitioners around data and performance management and how these products are utilised to support effective social work practice. 
5. To support in the research, collation, capture, storage and publication of evidence and datasets to support strategic planning and decision-making within Children and Families. 
6. To support the updating of analytical products for Children and Families to support strategic planning and commissioning. 
7. The post-holder will be required to liaise with colleagues across the to ensure that data and intelligence are shared widely and efficiently. 
8. To prepare cyclical and ad-hoc Children and Families performance reports and present these to managers and other stakeholders as required. 
9. BeachampionforstatutorydataandreportingframeworksforChildrenandFamilies and support all necessary data collection, validation, and reporting to support compliance with these. 
10. Liaise with front line workers and managers to provide appropriate support, guidance, and advice within Children and Families to improve data and performance monitoring, completion of statutory returns and facilitate the provision of operational management information to Children and Families to agreed timetables and specifications. 
11. To carry out the duties and responsibilities of the job in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation and to actively promote equalities through the application of the Council’s employment practices and procedures in accordance with relevant legislation. 

Knowledge, including educational qualifications: 

Good understanding of the national and local context for children’s services, including Early Help, Safeguarding and Looked After Children including Care Leavers. 

Good understanding of legislation, policy and the regulatory frameworks governing Children’s Services.
Good analytical and numerical skills and a demonstrable ability to work with datasets. 

Experience: 

Relevant professional qualification or experience of children’s services.

Experience of performance management, data cleanliness, quality assurance processes and operations in a high performing team. 

Ability to support in the production of information for external regulators including for inspection. 

Experience of data protection and safeguarding frameworks. 

Ability to produce performance information, quality intelligence and analysis products which support service improvement. 

Experience of using a range of software and systems relevant to children’s services in support of data extraction, manipulation, presentation and submission, for example: 

• Microsoft Office applications (e.g. Word, Excel, Access); 
• Business Objects Infoview & Web Intelligence, 
• Mosaic, 
• Synergy, 
• BI tools (preferably PowerBI) 

Job Category : Interims

Location : Patchway (Severnvale) Hub, South Gloucestershire Council

Hours Per Week : 37.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £360.00

To carry out psychological assessments and provide the LA with psychological advice for Education, Health and Care (EHC) Needs Assessments.

Working from home / Hybrid work patterns accepted.

Please ONLY submit candidates that have agreed with the rate on display.

Job Category : Operational & Support Staff

Location : Service Headquarters, Carmarthen, Mid and West Wales Fire and Rescue Service

Hours Per Week : 37.00

Start Date : immediate start

Start Time : 09:00

End Time : 17:30

Salary: £12.02

About this Job 

A challenging and exciting opportunity exists for the right person to form part of Mid and West Wales Fire and Rescue Service in the post of a Clerical Assistant. The successful individual will be responsible for providing clerical support to the Operational Equipment and Assurance department and to attain the department’s goals and effective and efficient administration of the Operational Support team with the use of the dedicated computer applications to record and maintain records. You will be responsible to process and monitor, cross-reference and confirm validity, and accurate completion of works before passing to finance and allocate work streams for the operational support team of hydrant inspectors.

The Person 

Suitable applicants will have already demonstrated achievement with the appropriate administrative qualifications at NVQ Level 4/HNC/HND and/or appropriate experience.

You will have the skills and aptitudes to operate effectively at a Clerical Assistant. If you are highly organised, a confident communicator with sound judgement and a proven track record in admin, this is an opportunity to drive forward an exciting role for the fire and rescue service, in an area that offers excellent working and living conditions. 

The successful applicant will be based at Fire Service Headquarters in Carmarthen, which administers 58 fire stations and 1300 staff with a budget of over £63 million. Mid and West Wales provides a beautiful environment in which to live and work, and the opportunity for a high quality of life.

1.         Appropriate administrative qualifications at NVQ Level 4/HNC/HND and/or appropriate experience                    

          

2.         Current Driving Licence                               

KNOWLEDGE

3.         Knowledge and understanding of the services provided within the Operational Equipment and Assurance Department             

          

4.         Experience in Microsoft Office packages and various other software packages                             

5.         Knowledge of Operational Equipment and Assurance Department policies and procedures                                

EXPERIENCE

6.         Experience of day-to-day office administration                               

7.         The ability to work under pressure to tight deadlines, often having to prioritise to meet unexpected or changing workload                             

8.         Experience in dealing with members of the public                          

Job Category : Social & Health Care Qualified

Location : Sumner House, Southwark Council

Hours Per Week : 36.00

Start Date : 30/10/2023

Start Time : 09:00

End Time : 17:00

Salary: £21.64

To provide a comprehensive, effective, integrated, systemically-informed social work 

service, within Southwark’s practice framework, managing complex cases. To deliver 

excellent social work practice, assessing complex need, planning and working purposefully 

with families, support networks and other professionals to manage risk, safeguard children 

and promote positive outcomes. To provide a social work service which is both relationship[1]based and which responds in a timely manner within statutory guidelines. To work 

collaboratively with the team, supporting the development of best practice and confident 

practitioners through coaching and mentoring of students, newly qualified social workers 

and less experienced practitioners.

PRINCIPAL ACCOUNTABILITIES

Responsibilities (in line with the Knowledge and Skills Statements for Approved

Child and Family Practitioners

Relationships and effective direct work

1. Provide focused and purposeful systemically-informed social work within Southwark’s

practice framework, in complex situations, with explicit aims and objectives about

desired outcomes which are proportionate to each child’s identified risk and need.

2. Establish rapport, build and maintain professional, respectful, and honest relationships

with children and their families to develop trust and assist in safeguarding children,

resolving conflict and promoting positive and timely outcomes.

3. Deliver social work practice which is informed by statutory guidance, best evidence,

and research knowledge.4. Provide professional guidance, support and developmental opportunities with less

experienced or knowledgeable social work colleagues, including taking the role of

practice educator with social work students, and assessor of NQSWs in their ASYE

year.

Communication

5. Present complex information in writing and in person in a range of settings, including

professional input at child protection conferences and representing the Council at

Court.

6. Maintain case records and management information on appropriate systems,

ensuring that case files are organised and up to date.

7. Manage and organise complex information, producing comprehensive, analytic, high

quality reports which evaluate the most appropriate interventions and make cogent

arguments based on evidence.

Job Category : Facilities & Environmental Services

Location : Tadlow House,  Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:15

Salary: £13.21

DBS is a MUST required.

MUST have a clean Full UK drivers license.

Manuel position physically fitness is a requirement 

Report writing & basic IT skills is a must

Positions will be based in Kingston.

Monday - Friday 7am-3.15pm (36 hours a week)

Previous experience would be beneficial

Training will be provided.

1. Customer Service and focus
2. ● "It is of paramount importance that the Council's objective of working within an engagement culture with its residents is realised. This objective is multifaceted and includes community led scrutiny, audit and testing of decisions and service provision, and to ensure a greater level of information sharing, empowerment and engagement by residents. This will be achieved by employing a range of formal and informal methods to involve residents and it is the responsibility of every post holder in the Council to contribute to the development and sustainability of this ethos."
3. ● To meet the Council’s customer service standards demonstrating professionalism and courtesy at all times to colleagues, customers and stakeholders.
4. ● Understands the needs and expectations of internal and external customers and partners including service departments and partner organisations and to provide them with information and advice relating to the service provided.
5. ● To demonstrate a passionate “can-do” attitude to customer service and to demonstrate ownership, responsibility, flexibility, collaboration with others and empathy that raises the Council’s profile based on excellent communication skills.
6. ● To act as the front line contact with residents to foster excellent customer care relations between residents and the Council to include:
7. ● To report complaints to the Team Leader Estate Services.
8. ● Resolving initial complaints about the service.
9. ● To attend Resident Association meetings as required.
10. ● To be involved in resident participation and consultation activities.

● To effectively engage and involve customers in current and future service delivery.

Knowledge, including educational qualifications 

1. Good general education
2. Understanding of the needs of estate residents and services
3. Understanding of good customer service
4. Ability to use information technology to undertake required duties

Experience: Tier One

1. Significant experience of caretaking and estate services
2. Experience of working to tight deadlines
3. The ability to drive all RBK Housing Vehicles and in possession of a valid driving licence

Experience: Tier Two – in addition to Tier One requirement the following is applicable

1. Significant staff management experience

Experience of resident consultation

Job Category : Social Care - Qualified

Location : County Hall North, West Sussex County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £30.55

Location : County Hall North, Horsham 

Drivers License required 

Duty Weeks : Must be onsite one week in every four. Candidates are also expected to be in the office at least twice a week, whilst visiting families face to face.  

Payrate : £38. Whilst we are able to pay up to £42, this rate is for those deemed to be at ASW level. Please ensure your candidates are aware that the pay rate they request may not be the rate they are offered; managers are assessing skills and competency at interview. If the candidate is being offered less than requested, we will make the reasoning clear whilst providing feedback.

The Horsham office offers a large canteen area,  parking facilities, very close to the town centre with good shops and cafes and a very large park and leisure centre on its doorstep.  

You will act as a professional who practices effectively with high quality judgement, in situations of complexity, risk, uncertainty and challenge in line with the Professional Capabilities Framework. Manage caseloads with confidence and independence and are recognised as a source of reliable knowledge and advice and use your initiative to broaden your expertise. You help to support case conferences and produce quality assessments, taking shared responsibility and be accountable for your professional development. You will support equality and diversity and respect anyone working for or in contact with WSCC. 

The candidate needs: 

- To be an experienced worker with at least 2/3 years safeguarding experience. 

- Recent Front line – child protection work 

- Good assessment skills that are able to identify risk 

- Direct work with children to be able to identify their needs 

- Good multi agency working experience 

OFSTED UPDATE: In May 2023 Ofsted Inspectors praised West Sussex County Council’s Children’s Services for its ‘relentless approach to improving practice,’ giving the service an overall rating of ‘requires improvement’, with ‘good’ judgements for children in care and leadership and management. The judgements on children needing help and protection and children leaving care are they ‘require improvement to be good’. This rating is up from the last full inspection of Children’s Services back in 2019, when all areas were rated as inadequate.

Inspectors recognised the ‘strong, determined and cohesive leadership team’ who have made significant improvements since 2019 and their commitment and focus to make further improvements.

Agency staff are treated as part of the service and encouraged to attend transformational and other leadership events

Qualifications and/or experience:

• A recognised Social Work qualification e.g. Degree in Social Work, DipSW, CQSW or equivalent as recognised by the relevant professional body. 

• Registration with the relevant professional registration body and maintaining registration with that body. 

• Knowledge of theoretical Social Work concepts and practices, with demonstrable examples of dealing with complex issues, for example, attachment, impact of developmental trauma and child development. 

• Experience of effectively coaching and supervising others, acting as practice role model and promoting exemplary practice. • Experience of managing levels of risk within a caseload

Job Category : Interims

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 40.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £357.60 per day

Must be at least MRICS qualified with 5 years post qualified experience in commercial property with a private practice or client side. previous work with a local authority would be also be ideal but not essential.  Experience of lettings, rent reviews and management dealing with tenants and managing a varied portfolio of commercial property assets.   

1.         Effectively managing the Haringey property portfolio to maximise value, reduce costs, enhance long term value and increase returns, with a focus on both financial performance and social and economic benefits.   

2.         Take ownership for identifying and executing value add opportunities and asset management initiatives across the assets.

3.         Delivering commercial arrangements (including leases and acquisitions) which meet the council’s needs.

4.         Act as an “intelligent client”  to our supply chain and property managers on all property management issues.  

5.         Working with Senior colleagues in developing and delivering the Haringey’s property strategy in line with wider Council policy.  

6.         Maximising property regeneration opportunities from Haringey assets through development enabling work and ensuring asset disposals meet Councils objectives and represent best value.

7.         Undertake budgeting, forecasting and financial management in respect of the property portfolio which is valued at circa £2.77bn. 

8.         Managing and advising on cross Haringey initiatives and policies

9.         Understand future workstreams and ensure the expected consequences of the business strategy inform the development of the wider Haringey Property Stragety

10.       Create robust business cases to support strategy recommendations; feasibility management, quantifying value creation and other commercial benefits appropriately tailored to departmental objectives.  Support progress through Programme / Investment Boards up to Cabinet approval 

11.       Develop effective client relationships with our professional advisors and with service teams, Legal and Finance colleagues to present a unified Haringey view.  

You’ll be currently working as a property professional in a private or public-sector organisation linked to property, infrastructure or housing.  you will be used to working in a professional property team; leading on asset management, delivering advice to clients and prioritising work whilst always looking for ways to improve and innovate and help to lead and steer surveyors within the team.  Whatever your background, if you have the skills, passion and determination we’re looking for then you will be supported to succeed.  

You will be educated to degree level, have a property related qualification or be working towards these with excellent and detailed experience within the industry.  Your experience will include working as a leader and establishing good relationships with key business heads and senior stakeholders.   As a property professional you understand and can demonstrate compliance with Statutory, Regulatory and Professional requirements.

You will have a firm understanding and demonstrable track-record in handling asset management initiatives: lettings, rent reviews, re-gears, refurbishments as well as hold / sell analysis in addition to a thorough understanding of commercial leases A range of experience and a good knowledge of legal negotiations and contracts/agreements.   You will be able to produce quality reports and analysis in tight time constraints.  

You are an effective communicator and negotiator, able to influence others by articulating reasons to gain agreement.  You think ahead to identify problems and find solutions, giving direction and communicating confidently.  You can inspire others to work towards a long-term goal and recognise wider strategic implications.

You can manage a changing portfolio of projects and priorities with the ability to deliver to tight deadlines, manage teams, prioritise work and adapt your working style to meet the different needs of each client or transaction.  You are able to work through difficulties and establish a shared way forward.

You will be proficient in:

•          procuring and managing consultants such as agents, surveyors, planners, and solicitors.

•          Navigating public policy, preparing land development; Acquisition and disposal strategies and presenting papers to our relevant approval/board meetings.

•          Running disposal tenders, analysing information, financial appraisals, and contracting land deals.

•          A range of experience and a good knowledge of legal negotiations and contracts/agreements

A results-focused, motivated and creditable individual with the ability to

provide expert advice and strategic guidance on all property related issues

in relation to all property portfolios.

Expert knowledge and understanding of legislative, policy and contextual

framework affecting the work of the service; an understanding of the

workings of local government, public sector management, and current and

future challenges facing local authorities.

Essential

Excellent political awareness and ability to advise elected members on

policy choices and develop positive partnerships with elected Members.

Degree in a property related field or Chartered Surveyor (member of RICS) or

equivalent.

Job Category : Social Care & Health Qualified

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £28.19

The role is in a Children Looked After Team based in the Taunton Office 

The role is a full time post covering 37 hours a week.

Office hours are 08:30 till 17:00 Monday to Thursday and 08:30 till 4:30 on  Friday.

We operate a hybrid working arrangements with workers coming into the office at least twice a week.

Caseloads of no more than 16.

Job Category : Sec / Admin

Location : The Wilson Centre, Hull City Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £11.18

The post holder will provide effective, efficient and customer focussed support services to the Temporary Accommodation Team as required to support the delivery of a high-quality front-line service.

This will include providing administrative and practical support as required to enable the team to deliver the service such as ordering goods and services, arranging for the payment of invoices and liaising with managers where dispensations are required, supporting the team with setting up temporary accommodation, arranging the clearing & cleaning of vacated temporary accommodation, dealing with enquiries coming into the team and supporting colleagues with visits as necessary.  It will include interaction with internal and external customers, stakeholders, partners and elected members and any other general administrative task as the wider Housing Access Service requires, which may include assisting the Head of Service (Access & Well Being) and other managers and team leaders in the service

PRINCIPAL ACCOUNTABILITIES:

1.         Provides a professional, empathetic and high-quality service in response to customers approaching the service for advice and assistance which may be in person, over the phone, in writing or via IT systems. 

2.         Provides a responsive and flexible service to colleagues and customers in respect of the provision of emergency TA, often with little or no notice.  This may include, but is not limited to, arranging furniture packs, supporting with the set-up of utilities, arranging safety checks and décor as appropriate and within agreed protocols, liaising with the council’s or external contractors as and when appropriate.  This will involve travelling between many different locations.

3.         Prioritises their own caseload and also collaborates with their team to identify pressure points and agree and contribute to team priorities, to meet the demands of the service and ensure targets are met.   

4.         Administers their workload efficiently ensuring accurate and professional information is recorded on systems as appropriate.  Collates statistics where required to feed into performance management activity and ensures that the required information is fed back to government HCLIC (homelessness) returns.  

5.         Processes requests for goods and services following procurement procedures.  This includes monitoring stock levels, identifying needs and ordering as required, receiving deliveries, resolving discrepancies as appropriate and processing invoices for payment (including arranging dispensations with the relevant manager if required).

6.         Receives, responds to and routes general enquiries as appropriate in accordance with agreed protocols, projecting a responsive and professional image of the service which is understanding of and sensitive to the needs of our customers.

7.         Performs their duties from various locations as required including other council buildings, empty properties, customer’s homes or community settings.  

8.         Supports colleagues within the wider Housing Access Service as is appropriate according to service pressures and priorities.

9.         Mentors new starters to the service as deemed appropriate.

10.       To promote and safeguard the welfare of children, young people and/or vulnerable adults.

Qualifications:

NVQ Level 2 in Business Administration, Customer Service or similar or equivalent relevant experience

Relevant Experience:

Experience of working in a busy administration environment

Experience of delivering customer services ensuring excellent customer experiences

Experience of working to tight deadlines in a very busy environment

Experience of handling sensitive data

Skills (including thinking challenge/mental demands):

Ability to use Microsoft Office systems (Outlook, Word, Excel)

Ability to work flexibly and effectively within a team

Ability to use initiative to appropriately prioritise work according to service pressures

Able to work in a non-judgemental way with customers from a range of backgrounds

Ability to carry out tasks according to agreed protocols and perform to pre-determined standards

Ability to record accurate data both in IT systems and written form

Demonstrates a positive attitude to change; the service and working practices will constantly evolve and adapt to changing legislation, operating environment and demands.

Knowledge:

Knowledge of General Data Protection Regulations 2016

Knowledge of housing policies and procedures, particularly those relating to housing allocations and homelessness

Basic awareness of the issues that customers approaching the council for help with housing might be experiencing

Broad knowledge of the range of housing options available in the city

Job Category : Management

Location : Riverside House, Rotherham Metropolitan Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £250.00

We are looking for an enthusiastic individual with substantial experience in programme management and strong analytical skills to join us in the role of Programme Manager. This role will sit within the Service Improvement and Governance team which supports our colleagues in Adult Care to strive for excellence through the provision of change management support and guidance. The post holder will be responsible for managing a programme of works which aims to dramatically reduce waiting list times within Adult Social Care to improve the service we offer and complete assessments in a timely manner.  This will require the oversight of a small team to ensure the effective delivery of the waiting list improvement programme. The postholder will be proficient in the use of spreadsheets and other analytical tools to track actions and drive the programme forward. They will also need to have strong interpersonal skills.

•          Significant experience of planning and project management in all its forms, including

supporting the development and delivery of the key priorities as previously mentioned.

•          A demonstrable history of the ability to initiate, manage and implement change initiatives in service delivery.

•          Experience of working in an intelligence and improvement role ideally within a supervisory capacity.

•          Experience of the development, analysis and interpretation of complex quantitative and qualitative evidence for presentation to a wide range of audiences including recommendations for improvement.

•          Highly competent in utilising a wide variety of computer applications to create professional and high-quality reports, analysis and presentations to achieve the desired outcome. 

•          High level of analytical skills with a proven ability to interpret and effectively communicate technical specifications and guidelines to actively lead the completion of programmes.

•          Experience of leading high level service improvements, communicating progress to senior managers and ensuring the delivery of customer outcomes, performance standards and organisational priorities.

Key Duties/Areas of Responsibility

1.         To ensure business change is achieved across the Housing Service through the implementation of a new Housing Management system and associated technologies to deliver the following outcomes:

a.         Adherence to statutory and local policies, guidance and procedures

b.         Implementing a best practice solution aligned to the Design Principles

c.         Improved performance and performance monitoring

d.         Delivery of the new system to the timescales and within the project budget (both internal and supplier cost envelopes)

e.         Delivery in line with the contractual terms and conditions with proactive management of variance via escalation, change control and/ or available penalties within the terms

2.         Ensure that the project produces the required products within the specified tolerances of time, cost, quality, scope, risk and benefits.

3.         Producing a project plan, identifying, securing and managing resources (within the project framework).

4.         Develop and foster effective relationships with external stakeholders, partners and agencies, representing and promoting the Council’s interests with these groups.

5.         Responsible for ensuring that the project is focussed throughout its lifecycle on achieving its objectives and delivering the forecast benefits as defined.

6.         Report to Project Board and other governance structures as appropriate.

7.         Maximising the deployment of mobile technologies, digital and self-service across the Housing Service.

8.         Manging the “Go Live” process with appropriate sign off by key roles and third party suppliers.

9.         Liaise with suppliers’ project managers and other internal project managers to deliver the project.

10.       Co-ordinate work on the project, chairing project team meetings, ensuring that all parties perform satisfactorily and report regularly to client and/or Council Members on progress and costs.

11.       Provide professional advice on managing the project and associated risks.

12.       Contribute to the Council’s budget process, advising the senior managers within the directorate and Elected Members on service priorities and implications of budgetary options

Key Areas of Knowledge and Experience

Broad range of experience in IT projects and performance management

Knowledge and understanding of issues and their impact relating to the delivery of large change programmes

Experience of managing people effectively within a customer focussed services delivery organisation

Experience of the principles of operating a business in a competitive environment and within a public sector context

Experience of contributing to partnership and multi-agency working

Practical knowledge of project management techniques and leading a team to deliver to standard and timescale

Knowledge and understanding of the aims and objectives of housing services

Experience of service improvement 

Experience of managing financial resources

Utilising a range of ICT systems and applications 

 Qualifications

NQF Level 7 qualification e.g. Post Graduate Certificates and Diplomas with extensive experience in the relevant specialist area and other related areas of work, or a wider range of areas

Or

Evidence of the equivalent level of knowledge gained through work experience

Evidence of continuing professional development

Job Category : Trade & Operatives

Location : Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 16:00

Salary: £19.39

Multi Trade Plumber•          Qualified plumber with at least one other qualified trade and able to complete all aspect of plumbing

Job Category : Social & Health Care Qualified

Location : Queens Road 1, Southwark Council

Hours Per Week : 21.60

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £27.79

The post holder will provide team leadership and supervision and line management of the 4 Positive Behaviour Support Workers. The role will involve working in partnership with the social care team, NDS CAMHS and other partner agencies. It will involve both leadership and direct work with CYP and their families. 

Alongside supervision/ line management support of the specialist support workers the post holder will complete initial assessments and manage and screen referrals to the team. The post holder will use their skills and expertise to support the Positive Behaviour Support Workers to plan and develop interventions in the family home aimed at reducing behaviours that challenge and will support the production of accessible behaviour support plans and other relevant documents. There is also opportunity for the post holder to use their skills to deliver direct interventions in line with team and client need. 

The post holder will input into the development of training delivered to families, support providers and social care staff. 

The post holder will need to have a adaptable and collaborative approach to work recognising and supporting with the priorities of the social care team. 

PRINCIPAL ACCOUNTABILITIES

1. Providing leadership to PBS team. Including line management of 4 support workers.
2. Have oversight of team work; screening referrals in collaboration with social care and partner agencies, completing initial assessments, and reviewing time scales of input.
3. Working in partnership with the social car team, NDS CAMHS, and other partner agencies.
4. Promoting the AAD PBS service within the social care team and provide consultations with social care practitioners. 
5. Supporting the delivery of training within the social care team and potentially other agencies. 
6. Collaborative working with other agencies delivery PBS in borough ( CAMHS)

Collecting and reporting on KPI’s

Knowledge, including educational qualifications:

•          Post Graduate qualification in Positive Behaviour Support or equivalent and documented evidence of continuing professional development.

•          2:1 Degree or recognised equivalent qualification (i.e. Psychology, Nursing, Applied Behaviour Analysis, Positive Behaviour Support, Autism, Occupational Therapy, Physiotherapy, Speech and Language Therapy).

•          Post qualifying experience of working with clients with learning disabilities and/or autism whose behaviours challenge.

•          Understanding of the Mental Capacity Act/Deprivation of Liberty Safeguards.

•          Knowledge of current local and national legislation, guidance and policies for people with a Learning Disability and/or who display behaviour that challenges.

•          Knowledge of safeguarding and safeguarding procedures for children and young people.

Experience:

•          Experience of implementing a positive behavioural support approach/strategies. 

•          Experience/ understanding of social care for children with disabilities.

•          Experience of working with people who display behaviour that may challenge.

•          Ability to complete specialist functional behavioural assessments and undertake functional analysis of data.

•          Experience in multi-agency working.

•          Experience of service improvement and development.

•          Experience in planning developing and presenting training to other professionals, service users, and support networks

•          Experience as supervisor( clinical and management supervision)

Aptitudes, Skills & Competencies:

•          Excellent interpersonal and relationship management skills.

•          Excellent written and oral communication skills, and numerical skills.

Job Category : Environmental Services

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:45

End Time : 17:00

Salary: £17.90

Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal against the PCN (issued within London). Full understanding of TMA 2004 & RTA 1991 is required.

Responsibilities

1.    To strive to achieve excellent dispute resolution service and customer service.

2.    To develop a sense of pride, passion, and a ‘can-do attitude, reduce the number of complex investigations being completed and focus staff on providing services right the first time.

3.    To investigate and draft responses to complex complaints & appeals made against Penalty Charge Notices (PCN) at all stages of the Statutory process, including representations and debt recovery (County Court action).

• To interview the complainant and conduct home or site visits where necessary.

5.    To provide excellent customer services over the phone and emails while dealing with PCN, parking or permit enquiries.

6.    Ensure all permit applications, including bay suspensions and vehicle dispensations, are processed within the deadline.

7.    To learn lessons from complaints/appeals and, in conjunction with the parking services management team, implement changes that result in improved service delivery across the parking service and work with senior managers to ensure these changes are implemented.

8.    Implement the Council’s compensation policy to make compensation awards early on in the procedure, thus minimising costs to the Council.

9.    Provide specialist advice and assistance to departmental officers on applying the Council’s parking policy.

10. Work with the Team Leader in developing training packages and procedures concerning complaint (representations & appeals) handling and the compensation policy.

Knowledge, including educational qualifications:

Demonstrate knowledge of parking enforcement including the relevant act and statutory instruments

Evidence of having dealt with members and the public directly

Experience:

Working in the parking industry

Working in the parking back office

In dealing with parking representations

Aptitudes, Skills & Competencies:

Evidence of ability to respond to customers & senior members of staff over the phone, by email and in writing (by post)

Ability to design, develop, implement, deliver and maintain activity reports for senior managers, statutory and other bodies as necessary

Job Category : Social Care - Qualified

Location: County Hall, North Yorkshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £35.00

Occupational Health Adviser – case management Occupational Health & Wellbeing

North Yorkshire County Council’s Occupational Health and Wellbeing Service is a small, specialist practitioner team of qualified OH Advisers and OH Technicians, led by the Senior OH Adviser – Clinical Manager who reports to the Health and Wellbeing Manager. This team delivers occupational health services, health promotion activity and health surveillance programmes to managers and staff across the Council, plus Schools & Academies and external contracts. 

The OH Adviser  role has significant autonomy to self-manage their own workload with the ability to working flexibly from home although the service is based on campus in the Lodge at the County Hall offices in Northallerton. 

We are looking for a strong candidate with a proven track record of working to the highest of standards, clinically and operationally, and who is passionate about the benefits proactive occupational health can bring to organisations. You will be customer, performance and solution focused with extensive experience of managing your own case load.

The ideal candidate will be looking for 15 – 20 hours working alongside a team of dedicated professionals and experts. They will possess the right qualifications, excellent communication skills and in particular, a strong knowledge and experience of how the practicality and effectiveness of advice impacts in realising positive outcomes i.e.. effective case management conclusion.

Operational management

            •          To provide occupational health service to clients of North Yorkshire County Council to give advice, guidance and support on work related health matters including suitability for employment, fitness to work and rehabilitation to the required professional standards in compliance with legislation and local NYCC or relevant employer policies.

•          Contribute to the development, delivery and evaluation of effective and efficient health promotion activity for staff within the Council, Schools and other external clients ensuring that the department delivers a value for money service.

•          Use clinical skills and knowledge to give specialist advice and support to peer groups, staff, clients and managers. 

•          Highlight areas of opportunity for process and service development that secures increased efficiency of service delivery and promotes proactive health promotion and ill health prevention. 

•          Provide clinical and professional leadership, advice and guidance to clinical and non-clinical staff in Health and Wellbeing Services and foster collaborative partnerships with other Services and disciplines.

•          To participate in the clinical supervision process to ensure safe effective evidence based advice and guidance is given to managers.

•          Ensure the clinical standards are embedded in practice and monitored in accordance with the needs of the service in conjunction with the line manager.

•          To engage in clinical audit according to departmental processes and requirements.

Knowledge

•          Detailed knowledge and understanding of Occupational Health Nursing and all core Occupational Health services

•          Sound understanding of Health and Safety legislation and the Equality Act 2010

•          Research/Evidence based practice

•          Health Promotion

•          Clinical Governance

Experience

• Significant post registration experience or the ability to demonstrate the equivalent level of knowledge.
• Proven track record of Occupational Health Nursing experience or the ability to demonstrate the equivalent level of knowledge.
• Clinic based work experience in a nurse led environment
• Experience of providing Health screening and health surveillance activity
• Proven track record in the planning and delivery of successful Health promotion initiatives
• Recent experience of auditing against Occupational Health standards
• Recent experience and proven track record of influencing and implementing changes to clinical protocols
• Recent experience of Policy formulation
• Proven track record of working in partnership with external agencies

Professional Qualifications/Training/Registrations required by law, and/or essential for the performance of the role

•          Registered General Nurse

•          Registered Occupational Health Nurse (Degree or Diploma)

Other Requirements

•          Ability to travel across the County

•          Ability to attend meetings outside of normal business hours of normal business hours

Job Category :Social Care - Qualified

 Location : Durban House, West Sussex County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £28.04

Working arrangements : The role will require assessment and face to face work in West Sussex. There will be a requirement for some office working which could be at Bognor, Horsham or Worthing offices particularly at the start to get inducted and introduced to the teams, after induction it could be up to 2 days a week in the office. 

Location - County Wide - Offices are based at Bognor , Horsham and Worthing . Horsham and Bognor 

Job Description : The Transition Teams are county-wide teams that offer a service to young people from the age of 16 who have lifelong disabilities. Lifelong disability transition services are for those young people with physical disability, learning disability and / or autism. The focus of the team is to support people moving from childhood to adulthood and plan for the time after the person turns 18. Transition is a busy and exciting time for workers and young people. You will be expected to work within organisational, policy and legislative frameworks as you support young people to increase their independence and plan for the future. As a Social Worker within a busy community team, you will be responsible for achieving positive change and improved outcomes for young people. You will have a varied, complex caseload, and provide an accountable social care service to those people who access or need the service. You will be undertaking high quality assessments and reviews including mental capacity act assessments, responding to safeguarding enquiries, and working as part of a team. You will be expected to work within organisational, policy and legislative requirements. You will have the opportunity to apply your social work skills, experience and values to the work that you do in supporting young people, their support networks and your team. For this role, you will be expected to be a dedicated social work practitioner who can apply relevant theoretical social work concepts, practices and knowledge relating to the challenges that transitioning to adulthood can present to the people we support. We are looking for people who have high aspirations for themselves, the people they support and their profession. You will be solution focused and systematic with the ability and willingness to work flexibly to assist customers, carers and families and have a good understanding of partner agencies. You will be evidence-based, challenging and objective in your professional approach whilst empathising and building up good and honest relationships with individuals, families and other partners e.g. health, support providers. You will be expected to understand and work within organisational policy and legislative frameworks. You will understand the principles of safeguarding and be able to apply these when called upon to do so. You will have a positive approach to risk enablement and a keen motivation to ensure people can develop into the lives they want to lead. You need to be able to form and maintain positive working relationships, and will be a committed team player who proactively supports colleagues. You will be able to organise your own workload, respond independently and creatively to unexpected problems and situations (with support from your line manager for advice and guidance on serious problems), and you will have the ability to take a person-centred approach and work with families whilst ensuring the voice, views and aspirations of the individuals are heard in assessments and support planning. You will be motivated to contribute to the success of the team by supporting the duty function which includes managing incoming work under the supervision of a duty manager. You will be able to plan creatively with individuals and families ensuring best use is made of family and community resources whilst ensuring you follow agreed processes accurately and in a timely way. You will undertake post-qualifying training and maintain any records of training in line with Social Work England requirements. There is a regular and intrinsic requirement to communicate in English with members of the public.

Qualifications and/or experience: 

• Degree in relevant professional or equivalent qualification e.g. Certificate of Qualification in Social Work or Diploma in Social Work. 
• Completion of relevant post-qualifying training. 
• Registration with the relevant professional registration body and 

responsibility for maintaining registration with that body. 

• Advanced theoretical, practical and procedural knowledge of social work. 

Good, up-to-date working knowledge of legislation relevant to the specialist 

area of the post e.g. The Care Act and the Mental Capacity Act. 

• Good understanding of the necessity of working with partnership agencies 

including health, housing, learning, statutory, voluntary and independent 

sector.

• Experience of forming effective working relationships within a multi-agency/ 

multidisciplinary setting. 

• Valid, full driving licence. 
• Experience of working in partnership with those who access or need the 

service and maintaining a focus on the needs of the individual whilst 

handling conflict and disagreement. 

• Experience of effectively coaching and supervising others, acting as practice 

role model and promoting exemplary practice. 

• Experience of managing levels of risk within a complex caseload.