Jobs

Job Category : Senior Interims

Location : Laurence House - Fifth Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00

Salary: £345.86 per day

The Front End Developer is responsible for creating high quality web applications using HTML, template languages such as liquid as well as author JavaScript, HTML, and CSS. The Front End Developer will play a critical role working with our Power Platform Development team by creating and maintaining high-quality code to augment our Power Pages products. Knowledge of Azure, and experience with Power Platform, including Power Pages, and experience working with C# code is desirable.

As a Front Developer you will have:

• Develop, test, and implement responsive web applications using HTML, template languages such as liquid and author JavaScript, HTML, and CSS.
• Collaborate with Power Platform developers to understand their requirements and develop solutions that integrate seamlessly with their work.
• Ensure the technical feasibility of UI/UX designs and provide feedback on potential improvements. Ensure delivery of a high quality user experience, including fit for purpose software, and high standards of access, availability, usability, usefulness and excellent standards of service.
• Maintain and enhance existing web applications, troubleshooting and resolving any issues that may arise.
• Optimise web applications for maximum speed and scalability.
• Ensure cross-browser and device compatibility to deliver a seamless user experience.
• Working with other members of the multidisciplinary product team, specify and design end-to-end digital services, covering, for example: user need, business objectives, scope, constraints (such as performance, resources etc.), evaluation and prioritisation of user stories and identification and mitigation of technical risks
• Conduct reviews of user stories and code, and take part in reviews of own work and lead reviews of colleagues’ work

Technical experience:

• Proven experience as a Front End Developer / Web Developer or similar role.
• Excellent skills in HTML, template languages such as liquid, JavaScript, HTML, and CSS.
• API development, working with REST and OData protocols  
• Strong understanding of Azure services, ensuring efficient integration with existing power platform applications.
• Familiarity with power platform, including power pages, is desirable.
• Solid understanding of website architecture and best practices for responsive design.
• Ability to translate UI/UX designs into clean, efficient code.
• Proficient in version control systems such as Git.
• Strong problem-solving skills and attention to detail.
• Ability to work independently as well as in a collaborative team environment.
• Excellent communication and interpersonal skills.
• Experience of MS Devops.

Core technical skills:

• Javascript
• HTML
• CSS
• Responsive Design
• REST

Knowledge and Experience 

Strong knowledge of the IT industry/technology solutions to manage and support the provision of digital solutions across the Council 

Excellent understanding and experience of gathering and clarifying business requirements 

Excellent understanding and experience of managing the delivery of digital solutions to agreed business specifications

Demonstrable understanding of the role and significance of digital solutions in the wider business operations

Experience of dealing with multiple concurrent issues and the ability to prioritise appropriately in line with delivery and business priorities 

Experience of networking/forming and sustaining relationships

Strong understanding of technology requirements and good awareness of key trends and developments in the IT industry and potential commercial and operational implications

Demonstrable experience of delivering optimum IT delivery solutions & outcomes 

A general understanding of good practice in relation to digital solutions and potential implications in legal compliance and data protection. 

Ability to communicate and generate understanding on technical issues for non-technical stakeholders

Qualifications

Educated to degree level or equivalent, with evidence of continuous professional or managerial development

Job Category :Social Care - Qualified

Location :852 Cranbrook Road, Redbridge Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £25.29

Learning Disability Social Work Job Description

Qualification: BA or MA in Social Work

Experience: A minimum of 5 years post-qualification LD experience. PLEASE DO NOT SUBMIT CVs THAT DO NOT HAVE THIS LEVEL OF EXPERINECE IN LD. 

Fundamental to fulfilling the responsibilities of this post is the ability to work collaboratively and to respond flexibly, positively, and successfully to the ever-changing pressures that local authorities and their partners face.  

The candidate must assist Redbridge Council in fulfilling its duties and responsibilities concerning the Care Act 2014, National Framework for NHS CHC assessments, Mental Capacity Act, Deprivation of Liberties, Safeguarding, and other appropriate legislation.

Fundamental to fulfilling the responsibilities of this post is the ability to respond flexibly and positively across adults to deliver NHS CHC assessments and reviews.

This Job Description is a guide to the level and range of responsibilities the post holder will be expected to undertake initially. It is neither exhaustive nor inclusive and will be changed from time to time to meet changing circumstances and demands.

Key Accountabilities Specific to this Post:

1. To provide face-to-face holistic and comprehensive strength-based case management services to all clients, including care management assessments/reviews and carer assessments/reviews, risk assessments, mental capacity assessments, best interest assessments and ordinary residence transfers using your ability to present ideas relating to individual needs to include a range of options.

• To manage and outcome complex Continuing Healthcare cases and disputes. To work collaboratively with Integrated Care Boards (ICBs) as guided by the National Framework for CHC. 

• To liaise and consult with users, carers, colleagues, and a range of statutory and voluntary agencies to compile information to assess client needs.

• Ensure that users have access to translation and interpretation services and that Braille and signing facilities are available wherever possible.

• To be sensitive to the dynamics of the client's social and cultural situation and facilitate communication - to offer sensitive social work collaboration and an appropriate level of counselling and advocacy.

• To facilitate client independence and empowerment as far as possible by ensuring that all stages of a client's assessment are strength-based involving the client and carers. Ensure that clients and carers are fully informed of their rights and access all relevant information.

• To produce detailed assessment/care plans/reviews/reports as necessary and maintain up-to-date computerised client records of ahigh standard to ensure good social work practice. Additionally, to provide all required documentation to service users and their representatives on time. 

• To work proactively and extensively in partnership with other agencies, including health, education, carers' services, careers'services, and other statutory and voluntary agencies, to facilitate joint services planning for service users and their families. 

• To work closely and positively with clients and their families to identify their needs and goals and coordinate necessary resources to meet those goals in a safe, effective, efficient, equitable and person-centred manner, ensuring that individual care plans are responsive to all needs of users, including their religious, cultural and linguistic needs, and the needs of disabled service users.

1.  To work with Commissioning Team, the Housing Resettlement Services. Extra Care Housing and Supported Living providers to identifynon-residential options for service users where appropriate.

1. To liaise with service users and their representatives to signpost/refer them to support services and resources, including benefits, advocacy, housing, citizen's advice bureau and other external agencies which may assist in meeting their needs.  

1. To maintain a courteous, helpful and polite response to users at all times and to ensure that individual needs are recognised and supported.

1. To attend multidisciplinary case conferences, meetings and reviews, as appropriate, identifying the individual needs of users, recommending appropriate packages of care, and ensuring that service users and carers are supported in making a full contribution to meetings.

1. To work with the Transition Team to manage the smooth handover/transfer of cases to the adult team, ensuring that all entries are updated on Carefirst by the responsible person accordingly

1. To participate in the Team's Duty Rota, responding to calls requiring urgent intervention, including situations which require investigationand action under Safeguarding Procedures.

1. To respond effectively

Job Category : Social & Health Care Qualified

Location : Sumner House, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £23.87

Deputy Team Manager required work in the MASH Team at Southwark.

Responsibilities
Promote and govern excellent practice 

1. Through leadership and management, promote and govern excellent practice to deliver high quality outcomes for children, young people and families in safeguarding and care/pathway planning, ensuring accountability for high professional standards which comply with procedures, agreed timescales and targets. Ensuring the safety of children and young people remains the highest priority. 
2. Responsible for management of the team, overseeing workload and performance management. 

Developing excellent practitioners 

3. Provide high support and high challenge to motivate staff to carry out their roles to the best of their ability and to the standards required of them.

PRINCIPAL ACCOUNTABILITIES 

4. Maintain own continuous professional development and that of the team through appropriate training, learning and research opportunities and in conjunction with the Service Manager. 
5. Promote excellence in practice using research and practice evidence, tested to meet local need, setting an expectation that Southwark’s Practice Framework will be applied and developed by practitioners. 
6. Support and assess Newly Qualified Social Workers through their Assessed & Supported Year in Employment (ASYE), others participating in work based routes into social work, and Social Workers preparing for the National Assessment and Accreditation System (NAAS), taking the role of practice educator. 

Shaping and influencing the practice system 

7. Positively manage and contribute to service development within the team and across the service, by sharing practice knowledge and expertise, data and research findings, and by monitoring key performance areas for the team. 
8. Build effective partnerships to deliver services flexibly across the organisation (as governed by service need) and within homes, schools or community settings where required. 

Knowledge, including educational qualifications: 

1. Must hold a recognised social work qualification and a current registration with Social Work England

2. Knowledge of childcare legislation, statutory guidance and the London Protection Procedures

3. Knowledge and understanding of child development, parenting capacity, environmental factors and risk and protective factors

4. Knowledge and understanding of current issues in children’s social work practice, particularly in relation to child protection and planning of interventions

5. Knowledge of roles and responsibilities of key children’s agencies

6. Knowledge of best practice for assessment and care planning, and some understanding of and commitment to the approaches within Southwark’s practice framework; systemic practices including Signs of Safety, restorative practices, and trauma/attachment-informed approaches including Secure Base

7. Experience of professional leadership, holding accountability for the practice and development of others, in order to drive service improvements and embed practice throughout the team

Aptitudes, Skills & Competencies 

Ability to summarise, analyse and evaluate complex information in relation to social work assessment and practice

11. Understanding and commitment to the principles of openness, transparency and accountability and to the principles in Southwark’s practice framework (child/young person-centred, family minded, strengths-based, evidence informed, relationship based, outcome-focused, fair and reflective)

12. Understanding of the need to provide high quality emotionally intelligent supervision, guidance and support to staff, and the particular importance of clarity of social work task allocation, setting priorities and personal development 

Job Category : Catering / Hospitality

Location : Preston Campus, University of Central Lancashire

Hours Per Week :20.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 13:30

Salary: £10.42

Main Duties and Responsibilities

1. To wear the uniform provided at all times maintaining a smart appearance appropriate to the working environment

2. To maintain service standards for our customers to include checking of displays ensuring all products on counters, till areas and ancillary display areas are fit for sale and are of the appropriate quality and freshness

3. The serving of food and beverages in any catering outlet

4. Basic food preparation in any catering outlet

5. Till operation and associated cash handling in accordance with agreed University policy and procedures

6. To ensure the security of any outlet when opening and closing the area

7. Assist in stock replenishment and ordering and the security of stock

8. To work and assist colleagues within the team to ensure that the food and beverage service is efficient and to the agreed service standards

9. Assist in the transportation of food and beverages across campus

10. General dining room duties: table laying, waiting and clearing

11. Washing up, clearing and cleaning in all work areas

12. To ensure University Health and Safety policies and procedures and Government legislation are adhered to ensure the safety and welfare of the workplace environment, ensuring HACCP standards are maintained at all times

13. Undertake such other duties and responsibilities appropriate to the grade as may be required from time to time by the Catering Management Team

Work Experience:

• Previous experience of working in a in a similar establishment
• Experience of customer service
• Experience of working with a diverse customer base
• Working in an educational establishment

Education/Qualifications:

• Basic food hygiene certificate
• Basic health & safety certificate
• NVQ level 1 (or equivalent) In a catering subject
• GCSE ‘C’ or equivalent English
• NVQ level 2
• ECDL or equivalent

Skills/Abilities:

• Ability to follow instructions
• Ability to communicate with customers
• Ability to work as part of a team and be able to use initiative if faced with a problem

Job Category : Construction Trades & Operatives

Location : County Hall, Cardiff Council

Hours Per Week : 37.00

Start Date :Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £16.60

Catering Supervisor within Education Catering School Meals provision

Job Category : Construction Trades & Operatives

Location : County Hall, Cardiff Council

 Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £12.47

Cooks within Schools Meals Provision

Job Category : Admin / Clerical

Location : GEORGE MEEHAN HSE WG N22 8YX, London Borough of Haringey

Hours Per Week : 36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £18.76

To provide project and programme management support to the Council’s elections Board and electoral services team. To provide administrative support to the Head of Electoral Services and other key officers delivering elections and electoral registration.

This role is required to provide support to the Head of Electoral Services in the lead up to the Mayor of London and London Assembly Elections in May 2024. Post-election activity means this role will be needed until the end of June 2024 at the earliest.

A general election must be called no later than January 2025. If this has not been announced by June 2024, it is likely that this role will be extended until after the general election.

1.         To prepare, maintain and use project management methodologies and templates to provide support to the delivery of elections projects.

2.         To liaise and work with staff at all levels of the Council as part of delivering specific projects and programmes.

3.         To liaise with external organisations as necessary, including other local authorities / Returning Officers, central government departments and other organisations

4.         To contribute towards tracking programme and project milestones and deliverables. 

5.         To service meetings as required, from agenda preparation and dispatch of papers to production of minutes of decisions taken and action logs. 

6.         To manage multiple Microsoft Teams and Channels to allow for accurate version control of documents and for collaborative working.

7.         Provide administrative support to the Head of Electoral Services, including email and diary management.

Knowledge

•          Understanding of project/programme methodologies and management, co-ordination and achieving successful outcomes

•          Understanding of how to carry out data collection, research and analysis, and using this data to inform Improvement/Action Plans

•          Educated to degree level or equivalent

Experience

•          Working in local government or other large, multi-functional organisation

•          Working in an electoral services team

•          Undertaking research, analysing information, preparing reports and making recommendations

•          Planning, prioritising, and organising own workload to tight, fixed deadlines

•          Organising, planning, and servicing meetings

•          Email and diary management

•          Managing multiple MS Teams and Channels to deliver collaborative working and manage document control

Skills (ability to)

•          Prepare reports and briefings

•          Communicate at all levels, verbally, in writing and using information technology

•          Minute meetings and record decisions

•          Manage multiple MS Teams and Channels, making full use of the suite of MS software, including web-based software and MS Teams apps

•          Set clear objectives for own work and develop effective plans to achieve objectives

•          Actively build relationships with staff across the Council and partnerships with other organisations; working collaboratively with other services and external partners to deliver successful outcomes

•          Work in a flexible way with the capacity to adapt to changing priorities

•          Evaluate and review the impact of service improvements from the service user’s perspective

•          Incorporate and promote equalities and diversity policies as part of the work of projects

Team: Administration Team UASC Service
Location: Ashford, Kent
Pay: £14.82 PAYE
Start Date: Immediate
Part/Fulltime: Fulltime (37 hours per week)

4 days home working, required to be in the office every Monday.

Purpose of the Job:

Provide an administrative support service to managers and qualified Social Work staff to assist in the smooth running of the Reception and Safe Care Service’s social work teams, taking an proactive role in relation to their day to day functioning.

SKILLS AND ABILITIES
⦁ Literacy and numeracy skills
⦁ Computer literacy - ability to produce a range of documents and reports, including non-standard reports, using Windows WP package, Excel spreadsheet and database functions
⦁ Interpersonal, organisational and administrative skills
⦁ Ability to develop and maintain effective computerised and manual filing systems
⦁ Ability to organise and prioritise workload to achieve deadlines
⦁ Ability to investigate complex queries and anomalies when required
⦁ Ability to take accurate notes and minutes of meetings including Strategy Discussions regarding Child and Adult safeguarding concerns
⦁ Ability to take a proactive approach to tracking action points from meetings and correspondence, in liaison with the managers concerned
⦁ Co-ordination skills when arranging meetings and appointments and arranging client care when required
⦁ Ability to monitor and process accurate financial records
⦁ Ability to travel across a wide geographical area in a timely and flexible manner at various times of the day if required, using car, public transport, car-sharing etc.
Commitment to equalities and the promotion of diversity in all aspects of working

KNOWLEDGE

⦁ Knowledge of the services provided by Kent Adult and Children’s Social Services and detailed knowledge of services provided by the team
⦁ Knowledge of the County’s Record Retention Policy and freedom of information protocols or awareness of the requirement for this policy and protocol
⦁ Knowledge of a range of IT systems including ICS.
⦁ Knowledge of computerised and manual filing systems
⦁ Awareness of Data Protection and confidentiality issues
Staff will be expected to have an awareness of and work within national legislation and Corporate and Directorate policies and procedures relating to Health and Safety

QUALIFICATIONS

Educated to GCSE level or equivalent or
NVQ2 in Administration or equivalent if required

Willingness to work towards NVQ3 in Administration or equivalent if required

EXPERIENCE

⦁ Office administration experience
⦁ Experience of drafting correspondence
Experience of working within a Social Care environment

Main duties and responsibilities:
⦁ Produce all types of word processing, from handwritten and recorded sources, drafting routine correspondence on behalf of the line manager and other staff, and tracking responses to correspondence and other paperwork within appropriate timescales, in order to provide a reliable and high quality service to Directorate managers.

⦁ Act as a main point of contact for the Unit/section, investigating complex queries and simple complaints, assessing the nature of telephone calls/emails, referring them to the appropriate person without referral to the line manager where possible, and receiving visitors in a courteous, prompt and efficient manner, in order to ensure that staff, service users and members of the public who contact the Unit are dealt with efficiently and consistently.

⦁ Develop, maintain and monitor all office systems, including the database and filing systems, both computerised and manual, checking that key documents are included and pursuing any missing documents, to ensure that systems are adapted to improve effectiveness in line with the County's Record Retention Policy, data protection and freedom of information protocols.

⦁ Support the day to day clerical and administrative functions of the team/service, in addition to the monitoring of emails and telephone messages for appropriate team members and the processing of mail etc, in order to facilitate the smooth running of the team.

⦁ Arrange and coordinate appointments and meetings on behalf of the line manager and other staff within the Unit, including large gatherings such as seminars involving external agencies and speakers, dispatching the relevant documents and taking minutes where required, to ensure that the whole process runs smoothly and that any action points are followed up at the end of the meeting.

⦁ Arrange and coordinate appointments for service users, including booking health appointments and interpreters

⦁ Update, modify and retrieve data on both manual and computerised systems, preparing standard and non standard reports, cross checking data held on different systems to ensure accuracy and developing new systems to meet information needs in order to provide accurate and reliable information, on which management decisions can be made.

⦁ Administer personnel procedures on behalf of the line manager/team, including diary management, and the recording and monitoring of annual leave, sickness absence and travelling expense forms, and support in the recruitment, selection and induction of staff, resolving issues and seeking guidance on more complex issues, in order to inform the preparation of rotas and workforce planning, and to assist the manager with line management issues.

⦁ Process, maintain and monitor financial records relating to expenditure and income, including the preparation of invoices for payment, processing charges and monitoring expenditure against budgets, as well as the administration of petty cash, identifying and investigating anomalies and proposing solutions on behalf of the line manager, in order to ensure that financial information and procedures relating to the team are accurate, up to date and in accordance with finance regulations and Directorate procedures.

⦁ Support managers and practitioner staff with client care issues, including arranging transport for clients, taking and recording referrals, making routine bookings and ordering routine equipment for clients, undertaking basic research using the internet, making up client files and chasing actions, in order to enable the manager to progress professional staff care issues.

⦁ Take a proactive approach in supporting and encouraging the team in environmental-friendly working as part of the County Council’s Green Agenda, eg double-sided photocopying, switching off consoles and lights etc.

Job Category : Social & Healthcare Qualified

Location : County Hall, Isle of Wight Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £33.70

We need an interim Team Manager for our Resilience Around Families Team (RAFT). RAFT is a multi-professional team within children's social care who provide additional support to social workers to support families. The team includes family workers, adult mental health professionals, adult substance misuse professionals, education support professionals, training and employment professionals. The team co-ordinates our team of volunteers and supervises our Family Time offer (Contact). RAFT work with priority cohorts of families including preventing children coming into care and supporting them to return home from care. The Team Manager does not need to be a qualified social worker but does need to be an experienced manager working within social care and understands early help and preventative approaches.

Job Category : Environmental Services

Location : Queens Road 1, Southwark Council

Hours Per Week : 18.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £27.88

To regulate the private rented housing sector by investigating complaints regarding public health and the private rented housing sector. This includes carrying out inspections of properties using the Housing Health and Safety Rating System (HHSRS) and serving the appropriate legal notices to remedy the hazards found; and taking follow up enforcement measures such as referring the matter for prosecution or issuing Civil Penalty Notices (CPNs), if the notice can not be complied.

To license properties covered by our licensing schemes to ensure that rented homes in Southwark meet the correct standards and provide the necessary support and information to landlords and tenants.

Responsibilities 

1. To use your knowledge and experience of applying the legislation relating to the private rented sector & public health to investigate complaints about private rented sector housing & public heath and serve legal notices under the Housing Act 2004 & public health legislation 
2. To inspect properties using HHSRS and ensure that they meet the minimum required standard by drafting schedules of work to remedy the hazards identified and serve the appropriate legal notice/s. 
3. Where necessary you  will take action to enforce notices including the preparation of legal proceedings & giving evidence in the Magistrates’ Court and undertaking works in default, as well as issuing CPNs. 
4. To answer queries from members of the public, other Council departments, Councillors and senior management regarding private sector housing & public health issues 
5. To manage a full and varied caseload and meet strict legislative and departmental time frames with minimal supervision. 
6. To process property licence applications in accordance with our internal licensing procedure. 
7. To contribute positively towards ensuring that services are delivered with regard to the highest attainable standards of customer care and satisfaction, whilst maintaining the council’s responsibilities to enforce statutory provisions. 
8. To maintain appropriate relationships with other business units, divisions and departments of the council, external agencies and the community where these add to service delivery. 
9. To provide statutory and other performance returns as required to the council and appropriate government and non-governmental agencies. 

10.To ensure compliance with health and safety at work with regard to work on site and within the workplace 

11.To undertake such duties and special assignments consistent with the level and nature of the post, and the exigencies of the Council. 

12.To deliver a service through the possession of appropriate skills and qualifications and a full understanding and working knowledge of the technical and legal aspects of the unit’s work; and also to have an understanding of the function in the areas of other units. 

Knowledge, including educational qualifications 

1. A relevant degree in an appropriate discipline or an equivalent academic or professional qualification.

2. Evidence of continuing professional development.

3. Detailed knowledge of the statutory functions and obligations placed on a local authority in relation to services provided by Regulatory Services.

4. Knowledge of the impact of inner city issues on regulatory matters and an awareness of national trends as they effect environmental health.

5. Knowledge of techniques for dealing with conflict, with due regard for personal safety.

6. A sound knowledge of customer care in service delivery and its practical implications.

7. An understanding and commitment to the Council’s Equality and Diversity Policy and the ability to apply this to the duties and responsibilities of the post.

Experience: 

8. Experience of providing advice and guidance within Private Sector Housing Enforcement & Licensing. 

9. Experience of providing a ‘first point of contact’ service in a demanding environment with diverse communities. 

10.Experience of enforcing relevant legislation in accordance with enforcement concordats and protocols. 

11.Experience in managing and prioritising a complex caseload within specific time scales. 

To process Mandatory, Additional and Selective licence applications to ensure that rented homes in Southwark meet the correct standards. 

Review floorplans to check for adequate means of escape.

Job Category : Commercial

Location : Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £14.93

Principal Accountabilities 

1.         Responsible for scheduling all appointments and programmed works with suitably qualified operatives using available technology and reporting tools to ensure business objectives are fully achieved within agreed timeframes.

2.         To ensure performance monitoring systems are in place, and information is accurate and effective, and in accordance with financial regulations. 

3.         Using own initiative, proactively manage work orders using IT systems ensuring that variations and complex  orders are managed and coordinated and  accurate records are in place to monitor through to completion. 

4.         To operate customer satisfaction surveys and communicate with customers to discuss and resolve repairs issues and to escalate these issues to the relevant managers as required.

5.         To receive and resolve all calls from operatives including variation requests, no access reports, requests for additional jobs, etc.

6.         To answering client and customer queries - providing repairs knowledge and guidance to assist them in resolving issues.

7.         To ensure that the dynamic appointment scheduling system data base is accurately maintained and managed - observing good system housekeeping, user maintenance, and best practice at all times.

1. To prepare of records, statistics and communications document as required and respond to written and verbal icasework, complaints and statuary enquires as required  in a timely manner, in order to resolve issues effectively and speedily.

1. To monitor and report on operative performance in terms of missed

appointments, customer satisfaction levels, etc and to escalate issues to the relevant manager.

• To maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice for the service area.

• To liaise with internal and external agencies to ensure high standards of service delivery.

• To ensure staffing, training, financial and other operational administrative information and records are maintained (both manually and on computer), and that information used and provided by SBS is accurate and appropriately filed / stored. 

Job Category : Social Care & Health Qualified

Location : Bridgwater House, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £28.19

Bridgwater  and north Sedgemoor neighbourhood  team 

working in the office 2 days per week  

 The teams consists of 6 SW and 7SW in each area there is also 7  adult social care practitioners 

The role is case holding of approximately  20 cases 

There will be regular supervision and support 

Main Responsibilities and Duties:

1. Make ongoing assessments of allocated cases to reflect individual circumstances including assessment of risk, enabling independence and need to ensure that service users are protected from significant harm.

1. Responsible for a caseload of varying complexity, commensurate with ability and qualifications, receiving and responding to referrals from various sources.

2. Community Care, integrated care programme approach and risk assessment to work to protect the safety and protection of individuals.

3. Statutory reviews and comply with appropriate legislation, policy and procedures.

4. Assess client needs in consultation with them and with other professionals and agree

levels of support.

5. The need to engage with people refusing a service who are at risk to self or others.

6. The need for sensitive negotiation when assessing service users and carers where there is

conflict or lack of insight.

7. Effectively manage people presenting in crisis needing a quick resolution, using relevant

legislation and resources.

8. Statutory responsibility for the assessment of carers (including young carers) needs and

the formulation of a carers care plan.

• Prepare and present reports as necessary to facilitate proper decisions being made in respect of service users.

1. Provide information, written assessments, reports and statements to support other service professionals, managers and agencies in making decisions related to care.

2. Maintain client records to a high standard in accordance with relevant legislation, policy and procedures.

C. Facilitate the provision of a needs-led service, working with providers within Social Services, Somerset Partnership and independent and voluntary sectors in order to meet requirements.

1. Plan and agree service responses, resources, needs and support, developing realistic care plans to meet identified individual needs/circumstances. Negotiate the purchase of care provision where appropriate. 
2. Manage care, plan, support and review care needs in line with policy, procedures and legislation. 
3. Develop, facilitate and maintain effective joint working relationships, with primary care, housing, police and any other agencies as appropriate. 

Work Experience Knowledge & Skills

Essential 

• Relevant multi-disciplinary Social Care experience within multi-disciplinary team - relevant to needs of post 
• Evidence of partnership working with other agencies including Social Care Services, Health Services, Voluntary Agencies and/or Education 
• Knowledge and understanding of Social Care practice as defined by Social Work England Guidelines, appropriate legislation and issues relevant to client group. 
• IT skills to enable effective input, manipulation and retrieval of data and information. 
• Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016) 

Desirable 

• A variety of experiences working with relevant client group including Learning Disabilities 
• Supervisory experience 
• Understanding of social care resources and provision available beyond statutory agencies 
• Awareness of government guidance and legislative changes across broad range of Social Service issues 

Qualifications 

Essential 

• Possession of recognised Social Work Qualification – Degree in Social Work (BA), a Masters Degree in Social Work, or equivalent. 
• Registration with Social Work England 

Desirable 

• Previous experience of working with health professionals 

Job Category: Trade & Operatives
Location: Deane Depot, Somerset Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 08:00
End Time: 16:00
Salary: £12.70

You will be required to work to a high standard and delivery excellent customer service, you will need to plan and manage your workload to ensure that jobs are attended and completed within timescales and are completed right first time, reducing the need for any further follow up visits.
Identification of the work required to resolve the problem, including deciding on required parts and general materials needed.
Measure and order appropriate stock for each job.
Ensuring correct imprest van stock is carried at all times, including review on a regular basis as required.
Welding, brazing, leadwork and repairs to domestic hot and cold-water supplies, clearance and repairs to soil and associated pipework. Fixing leaks and maintaining pipework as required.
Acting as a subject matter expert, working with water and drainage systems.
Installing new hot and cold-water systems, and drainage.
Designing new kitchens and bathrooms co-ordinating with trade colleagues and tenants.
Working with the Aids & Adaptations team installing specialist equipment and bespoke bathroom sanitary wear in consultation with the tenants and representative officers.
Removal of existing kitchens and bathrooms and associated remedial work.
Updating and completing initial ‘first-fix’ pipework to enable completing installation of new kitchens and bathrooms; second fix of sinks, toilets, baths, radiators and associated remedial work.
Detailed work to complete projects to final standard ready for tenants, which includes functions not specifically under the remit of plumbing.
Manage and coordinate all new water mains installations throughout the authority. Organise repairs of water mains due to low pressure, poor water quality or metallic tasting water as reported by tenants.
Prepare method statements, providing all external contractors with detailed mapping of where all existing utilities are located below ground.
Carry out tasks and projects with minimal support / guidance, whilst taking accountability for quality and quantity of work.

Role purpose:
• To contribute to the provision of an excellent responsive repairs and void repairs service for Somerset Council’s residents.
• Continuously improve the social housing stock and renew/repair/maintain the properties in line with required standards.
• To provide a high quality and customer focused repairs and maintenance service to communal areas, tenanted properties and empty homes.
• Continuously improve the social housing stock by repairing, maintaining and renewing the housing stock in line with required standards.
• The Somerset West and Taunton housing team own 5600 properties within their social housing stock.
• The majority of these repairs are undertaken with our own in-house contracting arrangements.
• Provision of an effective and efficient repairs service for its tenants is essential to ensure excellent customer satisfaction, meet tenancy and legislative requirements for water and hygiene safety, and maintaining the asset value of the property stock portfolio.
• You will have a main trade of plumbing, you could be working on your own if carrying out responsive repairs to occupied homes, or with others if working in empty properties or communal areas.
• This role is critical to maintaining safe plumbing installations to maintain the health and safety of our residents and others.

Qualifications:
Essential:
• Apprenticeship / City and Guilds in Plumbing Levels 2
• Committed to CPD
• Good standard of education (GCSE’s in English and Math at grade C or higher)

Desirable:
• Apprenticeship / City and Guilds in Plumbing Levels 3
• Level 2 diploma
• Unvented Hot Water Storage System Certificate
• City and Guilds maintenance operations NVQ2 (plastering, tiling, carpentry, painting and decorating. Kitchen fitting, flooring, screeding etc).
• Health & Safety Qualification

Knowledge:
Essential:
• Legionella awareness / risk assessment
• Diagnose plumbing and piping problems.
• Troubleshoot System Failures
• Technical knowledge of machinery and tools.
• Competent in the use of Microsoft Office.
• Principles of good customer service.
• Understands the principles of data protection.
• Knowledge and understanding of Health & Safety legislation and requirements.

Desirable:
• Local Government knowledge.
• Understanding of the Housing sector.
• Experience and knowledge of condensation, damp and mould, and the associated preventative works.
• Understanding of other trade roles.

Experience:
Essential:
• Proven experience working in this field.
• Experience in fault finding, carrying out remedial repairs and carrying out improvement works such as replacement kitchens or bathrooms.
• Ability to use and update computerised devices (including Handheld smartphone or Tablet PC).

Desirable:
• Experience working in social housing.
• Experience working in occupied premises.
• Experience of working with customers who may be vulnerable or have support needs.

Skills:
Essential:
• It is essential for the post holder to have the ability to problem solve on their own and liaise with others when required. This will include working with vulnerable tenants, contractors, internal departments, and regulatory organisations.
• Physically able to move heavy items may be a requirement of the role, especially when working alone.
• It is essential for the postholder to have good communication skills.
• Excellent team working skills and customer service abilities.
• Ability to use and update computerised devices (including Handheld smartphone or Tablet PC).
• Flexible and able to multitask.
• Good level of accuracy and attention to detail.
• Persuasive and encouraging adopting a coaching style to enable customers to understand tasks being varied out.
• Problem solving and decision making, resolving issues under time constraints.
• Commitment to continued professional development.

Job Category: Social Care - Qualified
Location: City Hall, Cardiff Council
Hours Per Week: 21.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £18.81

Purpose:
In conjunction with the Training Manager, contribute to employee development in accordance with the principles of the Social Care Wales Workforce Development Programme, that seeks to promote competent and qualified workers in Social Care.
To support the delivery of quality student social worker practice based learning opportunities to meet Local Authority hosting requirements. Support Assessors for social work students and social workers undertaking post qualifying awards as the need arises.
Oversee access to Continuing Professional Education and Learning (CPEL) programmes for social work employees, working closely with candidates and team managers to support engagement. Plan, commission and support independent practice based assessment in line with the Council’s procurement rules.
Work in a team to contribute to the production of the annual training plan ensuring it meets the needs of all relevant parties in an organisation, such as individuals, line managers, senior managers, and Social Care Wales.
Keep up to date with training development needs to ensure excellent practice is delivered throughout the directorate.
Prepare reports, attending and chairing meetings and contribute to Welsh Government/Social Care Wales reports and returns as required.
Monitor and evaluate the effectiveness of professional development programmes of study and student / candidate assessment arrangements.
Work closely with Partner HEI programmes to support the management and delivery of social work qualifying and post qualifying programmes.
Work closely with Team Managers / mentors to support the implementation of the Local Authority’s model of support for Social Workers within the first three years of practice.
Monitor the placements for students both internally and externally and intervene as required, to ensure that quality SW placements are offered.
The postholder must have a social work qualification.

Competencies (as per Behavioural Competency Framework):
Essential:
• Putting Our Customers First – Level  4
• Getting Things Done – Level 4
• Taking Personal Responsibility – Level 4
• Seeking to understand others and treating them with respect – Level 4

Education & Training:
Essential:
• Social Work Qualification
• Registered with Social Care Wales
• Practice Assessing qualification e.g. PQ 6; Enabling Practice award.

Desirable:
• A relevant qualification in learning and development e.g. EAT (Education & Training) PTTLS (Preparing to teach in the lifelong learning sector, PGCE / Certificate of Education Post Compulsory Education & Training

Experience / Knowledge:
Essential:
• A proven track record of working positively with a range of partner organisations to achieve measurable and sustained success.
• Experience of developing and presenting reports to a range of different audiences (internal & external) in a range of different formats.
• Demonstrated post qualifying experience working as a social worker within a statutory social care setting
• Experience of working as a Practice Assessor to a number of student social workers
• Understanding of Social Care Wales Rules and Requirements for Social Work Education in Wales, the Assessment Framework for the Social Work Degree in Wales & National Occupational Standards for Social Work
• Experience of assessing and mentoring social workers undertaking post qualification programmes
• Understanding of Social Care Wales Qualification framework for social care and regulated childcare in Wales
• Understanding of Social Care Wales Code of Professional Practice for Social Care & Practice Guidance for Social Workers
• A detailed understanding of Welsh Government legislation, guidance and policy relating to social work and social care
• Experience of design, development, facilitation and evaluation of learning events.

Desirable:
• Experience of working in a Social Services Directorate at a management level
• Experience of undertaking Social Care Research Experience of budget management and financial planning processes.
• Experience of commissioning external assessors and monitoring performance.

Skills and Abilities:
Essential:
• Ability to demonstrate effective leadership skills to develop effective teams.
• Ability to effectively manage change and continuous improvement.
• Ability to communicate clearly, both verbally and in writing, to a range of audiences.
• Competent IT User.
• Good understanding and knowledge of public sector policy and performance frameworks relating to services for children and adults in need of care and support.
• Ability to successfully engage and collaborate with a range of internal and external agencies and stakeholders, including staff, elected members, Trade Unions, external partner bodies, service users, carers and community groups.
• Good knowledge and understanding of the Social Services and Well-being Act

Desirable:
• Ability to appropriately manage change through the use of project management methodology.

Personal Attributes:
Essential:
• Commitment to the Council’s Equal Opportunities Policy
• Commitment to staff care and ensuring the Health & Safety of self and others.
• Commitment to improving outcomes for children and adults in need of care and support.

Special Circumstances:
Essential:
• Must be able to work outside normal office hours as the need arises.
• Ability to work in an agile way from different locations as the need arises, including occasional home working.

Desirable:
• Full valid driving licence and use of a car.

Job Category: Interims
Location: ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week: 40.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £317.86 per day

Property Finance Officer
Commercial Property Team
Capital Project and Property

Role Purpose:
• To primarily provide critical finance and administrative support to the Property Team taking responsibility for the day-to-day operations of property finance systems and reporting to ensure appropriate income collection, payments and debt management.
• You will work with various support functions within the Department, liaising with different areas, and proprietary data producing systems as necessary in order to prepare and assist with the effective day to day management of the property portfolio.

Generic Responsibilities:
• Understanding, knowledge and ability to follow guidelines that ensures compliance with Health and Safety at Work, Data Protection and other statutory requirements.
• Understanding and commitment to promoting and implementing the Council’s Equal Opportunities policies.
• Knowledge and experience of using IT.
• To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role.

Experience:
• Ability to co-ordinate, prepare and present detailed financial information.
• To be fully conversant and competent in the day to day running, management and maintenance of the commercial management finance systems including ICON, SAP, legacy systems and databases.
• Personal experience of establishing effective work processes associated with the operations of the team and achieving outcomes in line with planned deadlines.
• Expert knowledge and understanding of legislative and contextual requirements affecting commercial property management, income collection and debt management and the ability to provide guidance thereon.
• Experience of providing and achieving high levels of service, customer satisfaction and value for money.

Knowledge and Skills:
• Knowledge of Local Government procedures, practices and systems, and money laundering legislation.
• Skilled in dealing with a wide range of commercial property income management issues.
• Expert knowledge and understanding of the legislative and contextual framework relating to commercial property management and income and debt management.

Qualifications:
• Holding a recognised financial qualification (e.g. AAT, ACCA or CIPFA) or
• Educated to degree level or equivalent in a finance related field or business.