Jobs

Job Category : Education Qualified
Location : Thomas Calton Centre - Southwark Adult Learning Service, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

English Functional Skills tutor 12 - 20 hours per week
Must be available for up to two evenings a week
Experience of teaching on accredited English Functional Skills courses essential

Responsibilities

1. To undertake teaching duties, including initial assessments of learners, identifying individual learning needs and referring to learning support as appropriate, and to give learner induction and tutorials.
2. To appropriately plan for teaching and learning, which includes preparing course outlines and producing schemes of work and lesson plans; ensuring there are appropriate and up-to-date courses files; identifying materials and equipment resources needed to assist the provision of teaching and learning; production of appropriate flexible learning materials; undertaking course reviews.
3. To ensure there is a complete, accurate and up-to-date class register(s). To be responsible for withdrawing and transferring learners in liaison with the curriculum team leader / manager. To maintain high levels of retention, achievement and to support learner progression. To monitor learner attendance and punctuality and take appropriate action as required.
4. To ensure that the progress and achievement of learners is recognised and recorded, including marking of learners’ work and making sure that all learners have appropriate individual learning plans; to provide retention and achievement information to the curriculum team leader / manager.
5. To undertake in consultation with the curriculum team leader / manager and any other appropriate service staff any work required for the accreditation of courses and for the effective organisation of examinations and assessments. To undertake the assessment and recording of learner outcomes including the completion of exam entry forms.
6. To comply with safeguarding requirements, including all Health and Safety and GDPR regulations and, in particular, be familiar with the procedure to be adopted in case of fire and risk assessment of learning activity in the learning environment.
7. To observe and actively promote equal opportunities policies in the classroom, in the syllabus and learning materials and in all relationships with the Service.
8. To ensure the security of both the classroom and any equipment borrowed or used within the classroom.
9. To attend and contribute to course team meetings.
10. To undertake appropriate training identified through the management process.
11. To participate in the Service’s self-assessment and development planning process.
12. To comply with any reasonable request in relation to the teaching programme made by the Service.

Knowledge, including educational qualifications:
Bachelor's degree (or equivalent qualification).
Knowledge and training in subject specialism e.g. CELTA, Trinity TESOL, Teaching qualification with ELT / ESOL specialism
Minimum L2 English and maths qualifications

Experience:
Minimum of one year of experience in teaching preferably in a related industry or sector
Proven track record of successful teaching experience and outcomes
Demonstrated ability to follow processes and procedures

Job Category : Education Qualified
Location : Thomas Calton Centre - Southwark Adult Learning Service, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

Functional Skills maths tutor required 12-20 hours per week
Must be available for daytime and up to two evenings a week
Must have experience of delivering accredited FS maths courses

Responsibilities

1. To undertake teaching duties, including initial assessments of learners, identifying individual learning needs and referring to learning support as appropriate, and to give learner induction and tutorials.
2. To appropriately plan for teaching and learning, which includes preparing course outlines and producing schemes of work and lesson plans; ensuring there are appropriate and up-to-date courses files; identifying materials and equipment resources needed to assist the provision of teaching and learning; production of appropriate flexible learning materials; undertaking course reviews.
3. To ensure there is a complete, accurate and up-to-date class register(s). To be responsible for withdrawing and transferring learners in liaison with the curriculum team leader / manager. To maintain high levels of retention, achievement and to support learner progression. To monitor learner attendance and punctuality and take appropriate action as required.
4. To ensure that the progress and achievement of learners is recognised and recorded, including marking of learners’ work and making sure that all learners have appropriate individual learning plans; to provide retention and achievement information to the curriculum team leader / manager.
5. To undertake in consultation with the curriculum team leader / manager and any other appropriate service staff any work required for the accreditation of courses and for the effective organisation of examinations and assessments. To undertake the assessment and recording of learner outcomes including the completion of exam entry forms.
6. To comply with safeguarding requirements, including all Health and Safety and GDPR regulations and, in particular, be familiar with the procedure to be adopted in case of fire and risk assessment of learning activity in the learning environment.
7. To observe and actively promote equal opportunities policies in the classroom, in the syllabus and learning materials and in all relationships with the Service.
8. To ensure the security of both the classroom and any equipment borrowed or used within the classroom.
9. To attend and contribute to course team meetings.
10. To undertake appropriate training identified through the management process.
11. To participate in the Service’s self-assessment and development planning process.
12. To comply with any reasonable request in relation to the teaching programme made by the Service.

Knowledge, including educational qualifications:
Bachelor's degree (or equivalent qualification).
Knowledge and training in subject specialism e.g. CELTA, Trinity TESOL, Teaching qualification with ELT / ESOL specialism
Minimum L2 English and maths qualifications

Experience:
Minimum of one year of experience in teaching preferably in a related industry or sector
Proven track record of successful teaching experience and outcomes
Demonstrated ability to follow processes and procedures

Job Category : Education Qualified
Location : Thomas Calton Centre - Southwark Adult Learning Service, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

ESOL tutor (CELTA / Trinity TESOL/ teaching qualification with ESOL specialism);
Available for daytime and evening classes between 12 and 20 hours a week. Saturdays also possible.
ESOL teaching experience essential.
Responsibilities

1. To undertake teaching duties, including initial assessments of learners, identifying individual learning needs and referring to learning support as appropriate, and to give learner induction and tutorials.
2. To appropriately plan for teaching and learning, which includes preparing course outlines and producing schemes of work and lesson plans; ensuring there are appropriate and up-to-date courses files; identifying materials and equipment resources needed to assist the provision of teaching and learning; production of appropriate flexible learning materials; undertaking course reviews.
3. To ensure there is a complete, accurate and up-to-date class register(s). To be responsible for withdrawing and transferring learners in liaison with the curriculum team leader / manager. To maintain high levels of retention, achievement and to support learner progression. To monitor learner attendance and punctuality and take appropriate action as required.
4. To ensure that the progress and achievement of learners is recognised and recorded, including marking of learners’ work and making sure that all learners have appropriate individual learning plans; to provide retention and achievement information to the curriculum team leader / manager.
5. To undertake in consultation with the curriculum team leader / manager and any other appropriate service staff any work required for the accreditation of courses and for the effective organisation of examinations and assessments. To undertake the assessment and recording of learner outcomes including the completion of exam entry forms.
6. To comply with safeguarding requirements, including all Health and Safety and GDPR regulations and, in particular, be familiar with the procedure to be adopted in case of fire and risk assessment of learning activity in the learning environment.
7. To observe and actively promote equal opportunities policies in the classroom, in the syllabus and learning materials and in all relationships with the Service.
8. To ensure the security of both the classroom and any equipment borrowed or used within the classroom.
9. To attend and contribute to course team meetings.
10. To undertake appropriate training identified through the management process.
11. To participate in the Service’s self-assessment and development planning process.
12. To comply with any reasonable request in relation to the teaching programme made by the Service.

Knowledge, including educational qualifications:
Bachelor's degree (or equivalent qualification).
Knowledge and training in subject specialism e.g. CELTA, Trinity TESOL, Teaching qualification with ELT / ESOL specialism
Minimum L2 English and maths qualifications

Experience:
Minimum of one year of experience in teaching preferably in a related industry or sector
Proven track record of successful teaching experience and outcomes
Demonstrated ability to follow processes and procedures

Job Category : Housing
Location : Edmonton Green Library, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £22.55

The Families & Singles Service was established to help applicants who are threatened with homelessness or homeless to sustain their present accommodation or move into suitable private rented accommodation. The Families & Singles Service will also work collaboratively with partners to improve resilience and housing sustainment, under Enfield’s Early Help strategy.
The Homeless Families & Singles team will provide expert advice, work closely and collaboratively with partners to prevent, or delay homelessness wherever possible, to stop people ending up in our temporary accommodation or on the streets.
The Homeless Housing Coordinator will sit within the Families Team, working closely within the courts, solicitors, and Enfield’s legal department to prevent homelessness.
You must have expert knowledge of welfare, homelessness reduction act, housing and homelessness policy and case law, legislation and practice, Courts, possession orders & evictions as well as specialist knowledge on homelessness decision making. You should also have knowledge of safeguarding vulnerable adults and children.

Experience, Skills, Knowledge & Abilities

Essential experience, skills and knowledge:

1. Significant experience of providing specialist homelessness casework to homeless applicants that may have complex needs
2. Significant experience of working collaboratively to improve outcomes for homeless that may have complex needs
3. Ability and experience to consistently deliver high levels of customer service to homeless applicants that may have complex needs
4. Ability and experience of ensuring all aspects of casework is carried out in accordance with legislation, strategies policies and initiatives set out at the national, regional and local level
5. Detailed knowledge and experience of attending court and presenting cases in defence or challenge of decisions reached by the council
6. Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework
7. Ability to contribute to the identification, dissemination and embedding of existing and emerging best practice within the team, and across the wider Housing Advisory Service
8. Ability to effectively communicate with a range of stakeholders, including applicants, members, partners, and so on
9. Significant knowledge of welfare, homelessness and housing policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service

Competencies:

1. Customer focus
2. Deliver service performance
3. Focus on continuous improvement
4. Political awareness and context

Qualifications & Professional registration criteria

1. High level of education or equivalent demonstratable experience
2. Evidence of Continuous Professional Development

Special requirements

1. Ability to positively contribute to the transformation of large organisations, services and teams

Job Category : Administration
Location : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £12.59

Pay - Grade 5 Location - Chichester
Working Arrangements - Hybrid - expectation of at least a Wednesday present in the office

Job Description
You will be supporting the L&D Commissioning and Apprenticeships Team with the administration and coordination of their contract and procurement activities.
These will range from supporting team inbox management, through to capturing processes, data and information maintenance, and inputting and amending information using agreed team templates.
A series of process improvement projects are in progress which require the processing of a large volume of data.
You will need to use your initiative to take appropriate actions when data is not as expected.
The data includes customer sensitive information and contract/procurement-related information.
The processing will include working from spreadsheets/Visio documents and other systems to update information held in customer records.
You will be an experienced administrator and proficient in the use of IT, particularly Excel.
You will need to be able to process information accurately, use your initiative to resolve data issues, identify and correct duplicated records, and concentrate for long periods of time when checking and completing information.
This requires repetition of activity and access to sensitive data

Required experience and skills
(These will be used as the shortlisting criteria)
Key Skills:

1. Ability to embrace change and adapt to changing situations and new ways of
   working positively and effectively. Including the ability to learn new systems
   and processes.
2. Good organisation skills to manage a busy workload and multiple priorities.
3. Good numeracy skills in order to work with figures and make sound and
   accurate financial calculations, working methodically.
4. Good analytical and problem-solving skills to analyse specialist information
   and draw practical conclusions and appropriate actions, with an
   understanding of relevant policies and procedures.
5. Clear and effective written communication skills to process standard letters, to
   write non-standard correspondence and respond to emails appropriately.
6. Good verbal communication skills for communicating with managers and
   team members. Including the ability to provide clear and concise specialist
   advice and guidance to a range of staff and to communicate varied technical
   information appropriately and accurately and in ways to best promote
   understanding.
7. Ability to work as an effective team member.
   Qualifications and/or experience:
   • 4 GCSEs with A-C (grades 9-4) passes, including Maths and English, or
   equivalent qualification or experience demonstrating that level of numeracy
   and literacy.
   • Relevant technical knowledge of procedures and practices associated with
   operating an administrative service.
   • Sound and accurate overall IT knowledge including Microsoft Office and
   particularly Excel.
   • Some knowledge and awareness of the processes and systems associated
   with working within the service specialism - Desirable

Job Category : Social Care & Health Qualified
Location : Rhondda Cynon Taf County Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £20.85

To participate in effective partnership working and engagement and to work collaboratively
with a range of organisations, statutory and voluntary in delivering services to children, young
people and adults;
To work in co-production with children, young people, adults, their carers and significant
others in undertaking assessments and planning;
To complete written records, reports and assessments to a good standard as required in line
with Children's and Adult’s Services policies and practices;
To ensure that the views of Children and young people are listened to as part of any process
undertaken or:
To recognise that Adults with capacity are able to judge what is in their best interest and what
will meet their wellbeing needs.

Full time qualified social worker in 16+ East. The contract will be for 3-6 months.
Working with 16 – 25 years olds, who are subject to casp, cp, and pathway plans.
It is hybrid working with 2 days a week in the office.

Job Category : Technical
Location : Lambeth Town Hall, London Borough of Lambeth
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £19.05

This is a hybrid role, but mostly working from home.
We would like at least 5 years in parking and 2 years in customer service or administration.
Cover officer on secondment. Cover required to assist with increase workload.
Purpose of Job

The post holder will be responsible for investigating and responding to all challenges, representations and appeals received at all stages of the statutory process in regards to Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with Lambeth policies, procedures and any legislative responsibilities. The post holder will ensure they produce high quality responses to set productivity targets. The post holder will be expected to produce work to a consistently high standard often to strict and tight deadlines. He/she will be expected to have the knowledge, experience and aptitude to weigh up the evidence of each case to make balanced judgements.

This post is based upon a career grade of Sc6 to SO1 and progression can be made once the expected levels of experience and performance standards are achieved to a satisfactory level for all duties of the post.

Principal Responsibilities Sc6/SO1

To prioritise and manage own workload and tasks in response to changing demands from management.
To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete the post holder will request additional information to support either party’s claims.
To deal with transfer of liability in change of ownership or contract hire, payment related enquiries, and enquiries or representations with payments attached.
To ensure that all correspondence is replied to in accordance with best practice and in plain English.
To ensure that daily quality and quantity performance standards are met or exceeded and that letters conform to relevant quality, policy and legislative standards.
To request refunds of PCNs/FPNs when required in accordance with Parking Service processes and policies.
To administer and respond to Charge Certificate correspondence in line with quality and performance standards.
To liaise with the County Court to administer Witness Statements (or statutory declarations where necessary) and Late Witness Statements and outcomes, ensuring that relevant policies and procedures are maintained and followed.
To liaise with outside Debt Collection or Bailiff Agents to resolve disputed PCNs and to administer the bailiff returns process ensuring that the debt is administered within legal constraints and according to policies and procedures.

Experience
At least 2 year’s experience of working in customer service or administration, having to compose formal letters and correspondence
Experience of analysing data and carrying out investigations to inform decisions
Experience of working within a busy, target-driven environment and effectively prioritising and managing own work load
Experience of using computer systems and databases

Knowledge
Working knowledge of the services that fall under the Environment portfolio
Knowledge of the key systems used in Environment, in particular Liberator
An understanding of legislation and the statutory processes that need to be followed across the portfolio with a particular emphasis on areas where there are high volumes of contact such as parking
Strong grasp of plain English concepts and being able to demonstrate this in verbal and written communications
Proficient in the use of the Microsoft Office suite; in particular Word, Excel and Outlook

Job Category : Construction & Trades
Location : The Alps Depot, Vale of Glamorgan Council, Vale of Glamorgan Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £13.17

We are looking for a qualified carpenter with previous experience in the construction industry.
Candidate must have a full driving license and have a reference from previous employer.
Candidate must supply his own essential hand tools and be punctual as we start at 8am and finish at 16:00.
Depending on experience we can offer £14.17p up to £15.17p (PH)

Job Category : Social Care - Qualified
Location : Newtown Ladywell House, Powys County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 16:45
Salary: £33.60

Applications from practicing AMHPs only. Covering North Powys.

Main Purpose of Post:

To assess and manage the complex needs of people with a mental health issue and their carers to ensure their health, wellbeing and promote social inclusion.
To liaise with professionals to ensure seamless care pathways which safeguard and promote independence.
To promote joint working which supports the person centred outcomes to be delivered for people with a mental health issue.
To undertake safeguarding investigations as required.
To assist the Local Authority to meet their statutory obligations under Mental Health Measure and the Social Services and Wellbeing (Wales) Act 2014 and others.
Undertake the role of an AMHP to deliver on the Local Authorities statutory requirements within the MHA 1983.

Principal Responsibilities:

1 To ensure the needs of people with mental health and their carers are assessed holistically, support negotiated, monitored and reviewed within the first six weeks

2 Maintaining own allocated caseload.

3 To assess risks to people with a mental health issues and others in a way that promotes independence of service users and their carers ensuring the necessary safeguards are in place.

4 To make recommendations about allocating scarce resources are made.

5 To ensure equal opportunity and respect for diversity and difference is promoted.

6 To ensure social inclusion of isolated and vulnerable people is promoted.

7 Abuse of vulnerable adults is investigated.

8 To work collaboratively with other agencies.

9 Accountable for actions through effective, accurate recording of decisions in line with policy and legislation.

1 Safeguarding the welfare of a vulnerable person at immediate risk of harm.

1 Engaging in direct work with people with mental health issues and carer/s to carry out assessment for people with mental health.

1 In working with people with mental health issues and carers, social workers seek to enhance their problem solving capacities in a way that support maximum independence and choice.

1 Considering with people with mental health issues and their carers options to best meet assessed eligible needs and assist in making informed decisions.

1 Undertaking the role of an AMHP

Experience

⦁ 12 months post qualifying experience of working with people with mental health issues and their carers

⦁ Experience of undertaking assessments of need and identifying and managing risks.

⦁ Experience of complex casework

⦁ Experience of care management across the range of health and social care settings

Knowledge

⦁ Understanding of an individuals mental health needs and their carers needs.

⦁ Understanding of safeguarding and the issues affecting people with mental health needs and their carers

⦁ Knowledge of current legislation, national guidance and best practice relevant to the post.

⦁ Knowledge and implementation of the Mental Capacity Act

Qualifications & Training

⦁ Appropriate social work qualification (i.e. Degree in Social Work, DipSW or equivalent).

⦁ AMHP or willingness to undertake training at the first opportunity following appointment to post.

Skills

⦁ Good communication skills, written and verbal.

⦁ Good IT skills.

⦁ Ability to organise, prioritise and manage a caseload.

⦁ Ability to build and maintain partnerships

⦁ Ability to manage crisis, conflict resolution and challenging behaviours

⦁ Ability to demonstrate a commitment to equal opportunities and non-discriminatory practice.

⦁ Commitment to the principles of confidentiality.

⦁ Must have knowledge and commitment to the principles of social care as embodied in relevant legislation.

Job Category : Trade & Operatives
Location : The Deane Depot, Somerset Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:00
End Time : 16:00
Salary: £13.69

To contribute to the provision of an excellent responsive repairs and void repairs service for Somerset Council’s residents. Continuously improve the social housing stock and renew/repair/maintain the properties in line with required standards.

To provide a high quality and customer focused repairs and maintenance service to communal areas, tenanted properties and empty homes. Continuously improve the social housing stock by repairing, maintaining and renewing the housing stock in line with required standards.
The Somerset West and Taunton housing team own 5600 properties within their social housing stock. The majority of these repairs are undertaken with our own in-house contracting arrangements. Provision of an effective and efficient repairs service for its tenants is essential to ensure excellent customer satisfaction, meet tenancy and legislative requirements for water and hygiene safety, and maintaining the asset value of the property stock portfolio.
You will have a main trade of plumbing, you could be working on your own if carrying out responsive repairs to occupied homes, or with others if working in empty properties or communal areas.
This role is critical to maintaining safe plumbing installations to maintain the health and safety of our residents and others.

Qualification/Knowledge/Experience/Skills
Qualifications
Essential
Apprenticeship / City and Guilds in Plumbing Levels 2
Committed to CPD
Good standard of education (GCSE’s in English and Math at grade C or higher)

Desirable
Apprenticeship / City and Guilds in Plumbing Levels 3
Level 2 diploma
Unvented Hot Water Storage System Certificate
City and Guilds maintenance operations NVQ2 (plastering, tiling, carpentry, painting and decorating. Kitchen fitting, flooring, screeding etc).
Health & Safety Qualification

Knowledge
Essential
Legionella awareness / risk assessment

Diagnose plumbing and piping problems.
Troubleshoot System Failures
Technical knowledge of machinery and tools.
Competent in the use of Microsoft Office.
Principles of good customer service.
Understands the principles of data protection.
Knowledge and understanding of Health & Safety legislation and requirements.

Desirable
• Local Government knowledge.
• Understanding of the Housing sector.
• Experience and knowledge of condensation, damp and mould, and the associated preventative works.
• Understanding of other trade roles.
Experience
Essential

Proven experience working in this field.
Experience in fault finding, carrying out remedial repairs and carrying out improvement works such as replacement kitchens or bathrooms.
Ability to use and update computerised devices (including Handheld smartphone or Tablet PC).

Desirable
Experience working in social housing.
Experience working in occupied premises.
Experience of working with customers who may be vulnerable or have support needs.

Skills
Essential
It is essential for the post holder to have the ability to problem solve on their own and liaise with others when required. This will include working with vulnerable tenants, contractors, internal departments, and regulatory organisations.
Physically able to move heavy items may be a requirement of the role, especially when working alone.
It is essential for the postholder to have good communication skills.
Excellent team working skills and customer service abilities.
Ability to use and update computerised devices (including Handheld smartphone or Tablet PC).
Flexible and able to multitask.
Good level of accuracy and attention to detail.
Persuasive and encouraging adopting a coaching style to enable customers to understand tasks being varied out.
Problem solving and decision making, resolving issues under time constraints.
Commitment to continued professional development.

Job Category : Catering & Hospitality
Location : Llantrisant Primary School, Rhondda Cynon Taf County Borough Council
Hours Per Week : 10.00
Start Date : Immediate start
Start Time : 15:30
End Time : 17:30
Salary: £12.00

DBS NEEDED
MUST BE WILLING TO LOCK BUILDING

Job Category : HR
Location : County Hall, Somerset Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £18.06

Somerset Council is the second largest unitary authority in the Country which is on a journey of transformation.

We need to build capacity within the HR Advisory Service and require an experienced HR Officer to undertake casework over the next few months.

The HR Officer must be experienced in managing HR Casework and be able to hit the ground running with a varied caseload which may include sickness, grievances and disciplinaries. They will be required to advise on Somerset Council policies alongside protected arrangements under TUPE Regulations. The Officer will provide advisory support to Managers and will also be required to engage with employees and Trade Unions.

The HR Officer must have:
Sustained experience in an Employee Relations operational HR role within a large organisation with a diverse workforce.
Proven experience in managing and advising on complex cases including, but not exclusive to sickness, disciplinary, grievance and equalities issues. And supporting at Hearings and Appeals as required.
In-depth knowledge of relevant legislation and recognised ‘best’ HR practice.
Be able to effectively communicate on complex issues at all levels in an appropriate and concise manner, both orally and in writing.
Relevant degree/ professional qualification or experience
Self motivation, be self reliant and able to work both autonomously and as part of a team.

Somerset Council supports Hybrid working, Requirement to work in County Hall, Taunton minimum 2 days per week and to travel around Somerset - Access to personal vehicle desirable

Job Category : Housing
Location : Enfield, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £24.24

Candidates must have extensive Review officer experience, be able to work independently and on own initiative.
Candidates must have previous experience as a Review officer within housing at local authority.

General duties of a Review Officer with excellent knowledge and practical application of the law. Experience of carrying out robust enquiries and sound decision making is essential. Candidates must have experience of dealing with solicitors and other advocates representing clients requesting reviews under section 202 of the Housing Act.
An urgent start is required.
The assignment may be extended past 3 months

Job Category : Admin / Clerical
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £18.95

Job Category : Housing
Location : 160 Tooley Street, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £19.11

• Housing Applications Officer experience
• Experience processing Part VI housing applications would be helpful.
• Officer experience of Northgate, is advantageous, assessing need against a scheme or policy
• x2 officers 1 for 3 months and 1 for 6 months

This position is not hybrid, it is office based with the possibility of only 1 day WFH. We are based in Peckham, South East London.

Responsibilities

1. Register and assess housing applicants on the Housing Registrations database, to make a final decision on their eligibility to join or remain on the Housing List in accordance with Council policy, procedures and housing legislation.
2. Provided detailed advice to service users and external agencies regarding priority for housing as outlined in the Council’s allocations scheme and relevant to their circumstances.
3. Provide information and support, including training to internal departments on the Council’s housing registration policies and procedures.
4. Assist in the development of fraud prevention measures. Make referrals to relevant departments other Local
   Authority, Housing Associations and agencies.
5. Maintain systems to record and amend housing applications, including identifying errors, to store and retrieve such information from the computer systems. Produce statistical data to assist in the monitoring of performance and contribute to service improvements.
6. Develop and update the applications functions of the Housing Applications database.
7. To deal With enquiries and complaints form the public, other departments, division and other local authorities/agencies including senior management and assisting in the provision of information for elected representatives, and provides response to freedom of information request

Knowledge, including educational qualifications:
Knowledge of housing legislation as it affects local authority lettings schemes, tenancy matters and homelessness duties including knowledge of relevant Codes of Guidance, case law and good practice
Knowledge of Equalities legislation and good practice and its application in relation to housing services

Experience:
Must have experience of administration and word processing.
Experience of inputting and validating data on a computer
Must have prior experience of preparing statistical information
Experience of service delivery to applicants in housing need

Aptitudes, Skills & Competencies:
Ability to plan and organise own work to achieve tasks within tight deadlines
Ability to maintain accurate files and records (both manually and computerised)
Ability to communicate effectively, orally and in writing including active listening
Ability to deal sensitively and effectively with problems and issues raised by clients and staff.
Ability to analyse complex issues and written material quickly, to think creatively about problems and identify solutions
Ability to work effectively and open-handedly with people from diverse backgrounds and circumstances