Jobs

Job Category : Social Care - Unqualified
Location : West Sussex County Council
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £14.17

Location: Bridge House, Worthing covering central area of WSCC (Worthing/Horsham)
Hours per week: 37.5 - Monday to Friday, 9:00 - 5:30, with some degree of flexibility required
Salary: This is a graded role (G7)
Duration: 6 months

The successful candidate will need to have a UK driving license and their own car.

This is a standard Child and Family Worker role but is bespoke, in that the priority within this is to support a Social Worker in transporting and attending all home visits and meetings away from the office.

OFSTED UPDATE: In May 2023 Ofsted Inspectors praised West Sussex County Council’s Children’s Services for its ‘relentless approach to improving practice,’ giving the service an overall rating of ‘requires improvement’, with ‘good’ judgements for children in care and leadership and management. The judgements on children needing help and protection and children leaving care are they ‘require improvement to be good’. This rating is up from the last full inspection of Children’s Services back in 2019, when all areas were rated as inadequate.
Inspectors recognised the ‘strong, determined and cohesive leadership team’ who have made significant improvements since 2019 and their commitment and focus to make further improvements.

Key Skills:

1. Good communication and interpersonal skills with the ability to organise and present information clearly, concisely and accurately in ways that promote understanding, both verbally and in writing, including the ability to persuade and successfully convince others of the need to take a specific course of action and gain the trust of service users.
2. Ability to analyse and interpret information in order to manage casework with children / young people and their families, assessing needs, setting objectives and reviewing progress.
3. Ability to engage and intervene in partnership with children/young people, their families and other external agencies in order to effect positive and lasting change. Ability to work in an empowering way, focusing on collective strengths and resources, e.g. using a solution focused approach, and responding flexibly to diverse groups and service users whilst maintaining confidentiality.
4. Ability to prioritise and manage own workload, co-ordinating a range of tasks in a clear and logical way to meet agreed deadlines, whilst working
   towards clear goals. Able to reflect on own practice and learn from experience, taking responsibility for proactive professional development.
5. Ability to maintain clear, accurate records of all work undertaken and produce case reports and correspondence for a variety of audiences including meetings, conferences, court panels and other agencies.
6. Sound and accurate IT skills, including report writing, maintaining accurate records, ensuring confidentiality, and protecting information.

Qualifications, knowledge and experience:
• GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy.
• QCF Level 3 Diploma for the Children and Young People’s Workforce (or equivalent), or demonstrable equivalent comparable experience.
• An understanding of systems, procedures and policies relevant to Children’s
Social Care e.g. child protection and safeguarding procedures, practice and policy. Desirable
• Knowledge and understanding of the development of children and young people, and age-appropriate behaviour.

Job Description & Person Specification
• An understanding of a range of interventions that can be used with children, young people and families to achieve change.
• Sound and accurate IT knowledge e.g. Microsoft Office, in order to produce written reports.
• Experience of providing advice and guidance to others.
• Significant experience of using a range of direct work interventions in working with children, young people and their families.
• Experience of working with children/young people and their families in crisis or complex situations. Desirable
• Experience of using assessment planning and reviewing processes.
• Experience of working in a Social Care Environment. Desirable
• Experience of forming effective working relationships within a multiagency setting.
• Requirement to communicate in English with members of the public
• Valid and full driving licence

Job Category : Social Care - Qualified
Location : Worthing Hospital, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £27.81

Pay : Payrate : £35 per hour . We are bound by the MoC, which means pay rates are capped. Whist we are able to pay up to £38 per hour, this rate is for those deemed to be at a qualified level for at least 2 years . Please ensure your candidates are aware that the pay rate they request may not be the rate they are offered; managers are assessing skills and competency at interview. If the candidate is being offered less than requested, we will make the reasoning clear whilst providing feedback

Location : Worthing Hospital
Working arrangements : Mixture of home and hospital - will be required to attend the hospital to support with duty and visit the wards to undertake assessments and attend family meetings etc We also work as part of the multi-disciplinary team covering A&E and the emergency floor. Most people attend the hospital about twice a week but this is flexible and depends on the rota.

Job Description : The aim is making a positive difference to the people of West Sussex. The requirement of the hospital Social Work Team is to respond within timescales to assess people both in the hospital and those that have recently been discharged from hospital. We assist them with arranging any care and support they may need in the longer term to maximise their independence. The work is varied fast paced and there are opportunities to gain experience in working with a variety of professionals both in the Hospitals and Community Resources including the Voluntary sector. The Team are supportive and we are committed to offering opportunities for workers to develop themselves as Practitioners.

As a Social Worker, you will:
• Accountable for delivering a statutory social work service
• Have compassion and empathy to support individuals who need our services
• Work in partnership with colleagues to deliver a high standard of social work practice
• Work hard to support people to regain their skills and independence following their hospital admission wherever possible.
• Have access to a strong and dynamic social work service with clear leadership

Please note that this role includes flexible working arrangements and the ability to work in remote environments.

Experience and Skills Key Skills:

1. Experience of working proactively as a member of the team to make an accurate strengths-based assessment of needs and negotiate and implement effective plans and outcomes (in line with relevant legislation), working in partnership with carers, colleagues and a variety of external agencies to meet people’s outcomes.
2. Experience of applying a risk enablement approach and using evidence-based practice.
3. Experience of analysis and interpretation of people related information and data to prioritise needs and formulate plans for intervention and service provision.
4. Experience of contributing to or undertaking safeguarding enquiries.
5. Ability to provide informal supervision and develop the capabilities of less experienced social care practitioners, and to mentor and coach students and apprentices.
6. Excellent communication and interpersonal skills to interact effectively with a range of stakeholders to provide clear advice and guidance and interventions. 7. Ability to recognise the limits of own accountability and responsibility, know when to seek appropriate support, advice and supervision, and to prioritise and organise work and meet agreed performance expectations.
7. Sound and accurate IT skills to ensure effective record keeping, compliant with data protection and respecting confidentiality.

Job Category : Housing
Location : Rhyl Library, Museum & Arts Centre, Denbighshire County Council
Hours Per Week : 37.00
Start Date :Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £20.85

We are searching for a motivated and engaging individual to lead on the delivery of an exciting programme of employability and skills support as part of our strategic ‘Working Denbighshire’ approach to tackling poverty through sustainable employment. The Working Denbighshire Employer & Training Relationships Manager is a key role within the Working Denbighshire structure. The role is required to provide motivational and inspirational leadership to staff to ensure the delivery of a collaborative, flexible and high quality service working in partnership with other employability projects locally, regionally and nationally as part of an integrated ‘Working Denbighshire’ approach. This position would suit someone with strong organizational skills and experience, who has a genuine interest in developing the careers of others. The ideal candidate will be proactive and have a creative and innovative approach to engagement with excellent interpersonal skills to secure employment and training focused opportunities for the citizens of Denbighshire.

Job Category : Housing
Location : Rhyl Library, Museum & Arts Centre, Denbighshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £16.26

Are you inspired to help people by developing a range of employment opportunities to support people to tackle poverty through employment? We are searching for an individual to join our Working Denbighshire team as part of our Employment Engagement function to develop highly effective employer networks across all sectors so that Denbighshire citizens are able to access different types of opportunities from a range of businesses/employers. The ideal candidate will have the ability to target, engage and build effective relationships with employers and businesses as well as being highly motivated, innovative, proactive and an excellent communicator and negotiator.

Job Category : Housing
Location : Rhyl Library, Museum & Arts Centre, Denbighshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £13.24

Do you want to made a real difference to people’s lives and be part the of the Working Denbighshire service aimed at helping tackling poverty through employment? We are searching for a highly organized and proactive individual to join our Working Denbighshire team to provide day to day administration and project support to the Employment Engagement and Training function. The ideal candidate will be highly motivated with experience of undertaking administrative related tasks and an excellent communicator with the ability to maintain effective relationships with partners and stakeholders.

Job Category : Driving
Location : Unit 4 Sandgate Street, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 06:00
End Time : 14:00
Salary: £18.55

The right candidate would work on a dustcart alongside a loader. Drivers are required to help with loading and the ability to plot their route through the daily schedule.
Candidates must be prepared to work flexibly within a small team, ensuring rounds are completed, in timely manner.
Equally as important, is to have over time developed interpersonal skills to work well within a small, settled team of loaders and drivers.
Prior driver assistant training would be a plus though training could be provided.

Knowledge, including educational qualifications:

1. An understanding of, and commitment to, the Council’s Equality and Diversity Policies in connection with employment and service provision.
   A full, clean class 1 or class 2 heavy goods vehicle licence for LGV drivers
   Experience:
   A minimum of 2 years experience of working in a cleaning, grounds maintenance, waste management or related work environment as a driver/ LGV driver

Job Category : Social Care & Health Non-Qualified
Location : Martello House, Pembrokeshire County Council
Start Date : Immediate start
Salary: £14.98
JOB PURPOSE

Under the general supervision of the Registered Home Manager, attend to the personal needs of clients in accordance with individual care plans. These duties will include physical and emotional caring, aiming at creating a supportive homely atmosphere where clients can achieve maximum independence.
In addition, to maintain a high standard of hygiene and cleanliness within the Home.

PRINCIPAL RESPONSIBILITIES

1. To assist Individuals in meeting all aspects of their care needs.
2. To observe, report and document any changes to the Individuals condition.
3. To prepare, maintain and update individual Individuals care plans.
4. To assist and observe Individuals to ensure nutritional needs are met.
5. To provide comfort for Individuals in distress and support relatives.
6. To support participation in Activities, Physical Exercises prescribed by Physiotherapists and other professional bodies
7. To assist in general laundry and cleaning duties within all areas of the Home.
8. To report any Health and Safety concerns/faults to the Person in Charge.
9. To attend mandatory training and any training identified as relevant to your role by the Registered Manager.
10. To carry out all work in accordance with Care Inspectorate Wales and Pembrokeshire County Council policies and procedures and the Care Council Code of Conduct.
11. To attend staff meetings within the Home.
12. To follow the Homes dress code including appropriate footwear and be responsible for maintaining a high standard of personal hygiene at all times.
13. To be prepared to take on a Duty Officer role, after experience and appropriate training has been achieved.
14. To attend bimonthly supervisions with Senior Care/Registered Manager and Personal Development Reviews yearly with the Registered Manager.
15. To support therapy lead services promoting individuals independence with activities of Daily living.
16. To complete any further duties the Registered Manager deems necessary.
17. To maintain Confidentiality and Data Protection Regulation at all times.

PERSON SPECIFICATON

1. NVQ 2/ QCF diploma level 2 in Health and Social Care.
2. Registered with Social Care Wales
3. Previous experience working within a care environment.
4. An understanding and respect for elderly people with varying dependency levels.
5. Good communication skills both written and oral also an ability to speak Welsh would be an advantage.
6. Must be able to work days and nights with a flexible approach in times of need within the Home.
   A full clean driving licence desirable – not essential.

Job Title : Social Worker - Access and Safeguarding - Horsham
Job Category : Social Care - Qualified
Location : County Hall North, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £28.04

Pay : Payrate : Up to £38 per hour . We are bound by the MoC, which means pay rates are capped. Whist we are able to pay up to £38 per hour, this rate is for those deemed to be at a qualified level for at least 2 years . Please ensure your candidates are aware that the pay rate they request may not be the rate they are offered; managers are assessing skills and competency at interview. If the candidate is being offered less than requested, we will make the reasoning clear whilst providing feedback.
*We can offer £35 ph plus £150 pw expenses if the candidate lives outside West Sussex ( This will need to be confirmed if submitting at this rate )

Location - County Hall North - Horsham
Working arrangements - Mix of home and office- At least one day present in office - face to face visits covering the Northern area

Job Description :

Working as a Social Worker in a busy community team, your role will involve working with adults from 18 years and upwards with physical disabilities, acquired brain injuries, chronic health conditions, older people and people with dementia. Tasks will include assessments, reviews, safeguarding enquiries and mental capacity act assessments. You will work as part of a strong and dynamic social work service. In this role you will be required to undertake strengths-based assessments applying relevant legislation utilising social work skills and knowledge to develop and implement a plan of support, aimed at improving wellbeing and delivering outcomes for people as well as contributing to and developing skills in safeguarding. You will manage a caseload collaborating with people and family or friend carers, undertake strengths-based assessments and reviews, identifying eligible needs and personalised outcomes. You will be working within a supportive environment to apply your social work skills to develop and implement support plans, aimed at improving wellbeing and delivering outcomes, including utilising community assets, and ensuring that eligible needs are met. You will be working within a managed and supportive context, applying learning to further develop capability,and professional confidence. You will be supported with professional supervision and assessment and a workload that is appropriate to your level of professional development. You will work effectively in partnership with other staff and voluntary agencies and have a good understanding of all the relevant health, voluntary and private services in the area. You will strive to remain up-to-date and compliant with all relevant legislation and adhere to organisational procedures, policies, and codes of conduct as well as Social Work England professional standards to uphold a high-quality, seamless service.

Job Category : Social Care - Qualified
Location : 852 Cranbrook Road, Redbridge Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £25.29

2 LEARNING DISABILITY SOCIAL WORKER - PLEASE DO NOT SUBMIT CANDIDATES WITH LESS THAN 5 YEARS SOCIAL WORK POST-QUALIFICATION EXPERIENCE

The candidates will be office-based at HASS Fairlop - 852 Cranbrook Road Barkingside IG6 1HZ - the working pattern hybrid – 2/3 days in the office and the rest from home + 5 days office-based when on Duty. The Umbrella/LTD hourly rate is between £30 to £32.

Community Health and Social Care Fairlop Cluster (HASS Fairlop) is an integrated health and social care service.
The Team works with people with varied needs, including physical disabilities, dementia, Parkinson's, Autism, ME, MS, Head injuries, Spinal Cord Injuries, Learning disabilities, etc., from 18 years to the end of life. Practitioners' caseloads will reflect the varied needs accordingly.
Fundamental to fulfilling the responsibilities of this post is the ability to work collaboratively and to respond flexibly, positively, and successfully to the ever-changing pressures that local authorities and their partners face.
The candidate must assist Redbridge Council in fulfilling its duties and responsibilities concerning the Care Act 2014, National Framework for NHS CHC assessments, Mental Capacity Act, Deprivation of Liberties, Safeguarding, and other appropriate legislation.
This Job Description guides the level and range of responsibilities the post holder will be expected to undertake initially. It is neither exhaustive nor inclusive and will be changed from time to time to meet changing circumstances and demands.

Key Accountabilities Specific to this Post:

1. To provide face-to-face holistic and comprehensive strength-based case management services to all clients, including care management assessments/reviews and carer assessments/reviews, risk assessments, mental capacity assessments, best interest assessments and ordinary residence transfers using your ability to present ideas relating to individual needs to include a range of options.
2. To manage and outcome complex Continuing Healthcare cases and disputes. To work collaboratively with Integrated Care Boards (ICBs) as guided by the National Framework for CHC.
3. To liaise and consult with users, carers, colleagues, and various statutory and voluntary agencies to compile information to assess client needs.
4. Ensure that users have access to translation and interpretation services and that Braille and signing facilities are available wherever possible.
5. To be sensitive to the dynamics of the client's social and cultural situation and facilitate communication - to offer sensitive social work collaboration and an appropriate level of counselling and advocacy.
6. To facilitate client independence and empowerment as far as possible by ensuring that all stages of a client's assessment are strength-based involving the client and carers. Ensure that clients and carers are fully informed of their rights and access all relevant information.
7. To produce detailed assessment/care plans/reviews/reports as necessary and maintain up-to-date computerised client records of a high standard to ensure good social work practice. Additionally, to provide all required documentation to service users and their representatives on time.
8. To work proactively and extensively in partnership with other agencies, including health, education, carers' services, careers' services, and other statutory and voluntary agencies, to facilitate joint services planning for service users and their families.
9. To work closely and positively with clients and their families to identify their needs and goals and coordinate necessary resources to meet those goals in a safe, effective, efficient, equitable and person-centred manner, ensuring that individual care plans are responsive to all needs of users, including their religious, cultural and linguistic needs, and the needs of disabled service users.
10. To work with the Commissioning Team and the Housing Resettlement Services. Extra Care Housing and Supported Living providers to identify non-residential options for service users where appropriate.
11. To liaise with service users and their representatives to signpost/refer them to support services and resources, including benefits, advocacy, housing, citizen's advice bureau and other external agencies which may assist in meeting their needs.
12. To maintain a courteous, helpful and polite response to users at all times and to ensure that individual needs are recognised and supported.
13. To attend multidisciplinary case conferences, meetings and reviews, as appropriate, identifying the individual needs of users, recommending appropriate packages of care, and ensuring that service users and carers are supported in making a full contribution to meetings.
14. To work with the Transition Team to manage the smooth handover/transfer of cases to the adult team, ensuring that all entries are updated on Carefirst by the responsible person accordingly
15. To participate in the Team's Duty Rota, responding to calls requiring urgent intervention, including situations which require investigation and action under Safeguarding Procedures.
16. To respond effectively and sympathetically to any complaints made about the provision of services following the appropriate Council complaints procedure.
17. To work with the Systems Team and support it with managing its desktop and data entries, training will be updated accordingly to facilitate this.
18. To maintain records using database and spreadsheet applications for record keeping ensuring an excellent social work practice, including the use of Carefirst and RiO to input and retrieve data and to produce reports.
19. To ensure targets are met per Service work programmes and produce statistics relating to workload.
20. To participate fully in developing and maintaining good liaison and cooperation with the local community, community groups, and other agencies and non-statutory organisations.
21. To participate in regular supervision with a Senior Practitioner.
22. To participate fully in the Local Authority's employee communication system.
23. To attend and participate positively in team meetings as required to promote the development of an integrated response to clients' needs, concentrating on efficiency and effective service.
24. To provide cover for the work of other team members in their absence as required.
25. To keep updated with local policies and procedures and always follow them accurately.
26. To perform all post functions consistent with legislation and within the local authority's policies, plans, strategic aims, standards and guidelines.
27. To act on all cases of harassment per agreed procedures. To advise and support users suffering harassment.
28. To contribute to developing and maintaining the Team Resource and Information database.
29. To be smart and presentable in compliance with the current dress code.
30. To deliver any other duties consistent with the post level from time to time as required.
31. Financial and Asset Responsibilities: 1. To work towards developing user-centred, outcome-focused, quality and cost-effective packages of care for individuals within defined budgetary limits.
32. To present cases to the Adult Resource Allocation Meeting (RAM)for approval of the personal budgets Staff Responsibilities
33. To support, mentor and supervise junior staff as a Senior Practitioner directs.
34. To deliver the Council's commitment to equality of opportunity both in providing services and as an employer. Every staff member is expected to promote workplace equality and the services the Council delivers.
35. To ensure the health and safety of staff and clients by complying with relevant legislation and guidance on safe working

Location : Halton Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £259.83 per day

Main Purpose of the Role
The role will support the development of the quality of the service's audit activity as a key driver to improving outcomes for children, young people and their families. The post holder will undertake qualitative audits of practice within Early Help and Children’s Social Care and will lead and participate in key aspects of quality assurance activity providing independent and accountable evaluation of practice and outcomes against legal frameworks, practice standards and good practice.
These objectives will be delivered through audit activity, moderation of the quality of audits to ensure accuracy and the identification of strengths and learning, writing reports on findings and presenting these to varying audiences of managers and practitioners, and through the delivery of training in relation to audit activity. Strong analytical and communicational skills are essential.

Education / Qualifications
Qualified Social Worker

Social Work England registration

Desirable
Post qualifying management or Practice Educator award

Experience
At least 3 years recent practice experience in the delivery of direct support to children, young people and families.
The ability to deliver strengths-based reflective practice.
Experience of Ofsted grading and evaluation criteria as well as a clear view about what Good looks like.
Experience of quality assurance and undertaking audits.
Experience of identifying good practice and challenging practice of practitioners and managers.
Experience and delivery of individual and group work activity.

Knowledge
Understanding of child development including ages and stage related development from 0 to 19 and the impact of adverse childhood experiences and therefore the implications for practice.

Knowledge of key legislation and policy frameworks surrounding early help and children's services and their application.

Skills & Abilities
A strengths based, systemic approach
Ability to lead single or multiagency thematic auditing activity.
Ability to critique practice and records, recognising, celebrating, and challenging poor practice.
Capable of working under pressure and acting decisively when required
Committed to teamwork and a good team player.
Receptive to new ideas and approaches.
Ability to work positively and constructively with colleagues, managers and partner agencies through effective communication and networking skills.

Job Category : Interims
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 7.20
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £357.60 per day
To provide interim support to the Head of Pensions and Treasury in the provision of accounting and reporting services for the organisation’s pension fund and treasury management functions
Main Responsibilities

1. Assist and, when required, deputise for the Head of Pensions and Treasury in the efficient financial and investment management of the Council’s pension fund and treasury management functions.
2. Ensure the general ledger for the pension fund and treasury management functions are maintained and kept up to date regularly. This post will be responsible for monitoring various reconciliations, identifying, and resolving any outstanding queries in a timely manner.
3. Support the preparation of the pension fund’s accounts, annual report, treasury budgets setting and monitoring, including the preparation of treasury management notes to the Council’s statement of accounts.
4. Undertaking the day-to-day cashflow management for the Council including short-term investing and borrowing transactions consistent with the approved Treasury Management Strategy Statement.
5. Undertaking the day-to-day investment activities for the Pension Fund which include cashflow analysis, managing purchase orders and invoices, and liaising and instructing investment managers and the custodian on the settlement and funding of transactions.
6. Support in the preparation of reports and advice provided to the relevant committees including the development of the treasury management strategy and the Pension Fund’s investment strategy.
7. Liaise with members, officers, fund advisors, investment managers, actuaries, government departments and other external parties in the provision and receipt of information as requested or in line with agreed delivery timescales.

Knowledge, Qualifications, Skills and Experience
Degree level or equivalent qualification plus relevant experience
Part qualification or membership of appropriate professional accounting or treasury body by examination e.g., CIPFA, or other CCAB body; or evidence of continuing professional development (CPD)
Excellent communication and analytical skills, including an ability to analyse complex data, reach logical conclusions and communicate this to a variety of stakeholders
Ability to exercise initiative and good judgement in delivering service and Council aims and objectives
Ability to work with high level internal and external stakeholders
Experience of working at a middle management position in finance or treasury, with evidence of having advised senior management on financial matters

Job Category : Education Qualified
Location : On Course South West, Plymouth City Council
Hours Per Week : 6.00
Start Date :Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £15.26

New Tutors required for specialist subject delivery involved in the new humanities offer within OCSW.

Job Category : Social Care & Health Qualified
Location : County Hall, Somerset Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:30
Salary: £32.20

The post is in the CLA team based in Taunton managing up to 4 social workers and working alongside another team manager in team 2.
You will be responsible for quality assurance
Gate keeping reports
Providing frontline supervision to social workers
Attending court when needed
Oversight of court work, adoption work, and CLA children.
Reporting directly to the OM
Attending management meetings

Job Category : Financial
Location : Laurence House - Fifth Floor, Lewisham Council
Hours Per Week : 35.00
Start Date :Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £19.05

Main Purpose of the job:

To provide an effective people focused income collection service to maximise income and minimise rent arrears of Lewisham Council residents.
Summary of Responsibilities and Personal Duties:
• Effectively and proactively, manage a case load of rent accounts, ensuring rental income is maximised whilst supporting residents to sustain their tenancies.
• Engage proactively with residents, over the phone, visiting them at home or conducting office interviews.
• Support residents to maximise their income by providing advice and assistance to ensure they are not financially excluded.
• Represent Lewisham Council in possession proceedings at County Courts.
• Keep accurate records in relation to arrears recovery action, complete documentation for legal cases and prepare reports to progress arrears cases in line with relevant Lewisham Council policies and procedures.
• Ensure all documentation and arrears actions are completed to timescales and are in line with the standards detailed in the income recovery policies and procedures.
• To attend evictions as and when required, completing an inventory of goods and arranging for removals and storage of goods.
• Work with external stakeholders such as Housing Benefit, DWP, Social Services and Housing Options to resolve issues and prevent rent arrears.
• Work with internal colleagues to resolve issues such as disrepair, succession or abandonment of property and prevent rent arrears.
• Ensure individual performance targets on a range of income collection and customer service standards are met and work collaboratively with colleagues to ensure team targets are met.
• Provide training and induction for staff and work placements on operational processes and practices.
• Maintain excellent customer service in all areas of work.
• Take responsibility for own learning and development.
• Comply with all Lewisham Council policies, including contractual standing orders, financial regulations and all HR policies and procedures including Health & Safety and Equality & Diversity.

Job Category : Admin & Clerical
Location : Brecon Depot, Powys County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £16.62
Main Purpose of Post:

Responsible for the day-to-day delivery of a comprehensive housing options service as part of an Area Housing Communities Team.

Undertake comprehensive housing assessment interviews with people requesting help finding a home, providing realistic and tangible advice and, where needed direct support, on all practicable options, liaising as necessary with housing providers from the public, voluntary and private sectors.

Provide households who are threatened with homelessness, or who are homelessness, with practical advice and assistance to help them to secure a realistic housing solution. This includes:
Adopting a ‘case manager’ role for each household.
Encouraging the maximum practical self-help by clients to secure housing that is suitable for their needs by agreeing and driving forward for each household a Personal Housing Plan.
Making decisions on the assistance to which households are entitled by reference to current legislation and applicable government guidance.
Preventing the loss of current accommodation by working proactively with households and housing providers, including families, landlords and lenders.
Securing for clients temporary or permanent accommodation where and when this is needed to meet evidenced housing needs.

Be able to offer clients of Housing Services, looking for a home, a wide range of accessible and realistic housing options by maintaining a full and practical understanding of the local housing market, including proactively developing and using working relationships with a wide range of housing providers (including social and private landlords, letting agents and developers of low-cost home ownership schemes).

Registrations, Qualifications & Training
Educated to HND/HNC level, NVQ level 4 or equivalent.
Membership of or working towards membership of a relevant professional body for example the Chartered Institute of Housing.
Experience
Experience of delivering housing advice, homelessness, housing allocation or housing support services.
Experience of working directly with members of the public, both face to face and through other communication channels.
Experience of working with vulnerable households.
Experience of working with public, voluntary and private sector agencies, organisations and housing providers and managers.
Experience of using an integrated housing information and management system.

Knowledge
Knowledge and understanding of the range of housing services provided by the Council and other organisations, across the public, voluntary and private sectors.
Knowledge of the Council's housing responsibilities to those who want help and assistance finding a home.
Knowledge and understanding of legislation, guidance and regulations relating to homelessness and housing allocations.
Knowledge of landlord and tenant law.