Jobs

Job Category : Admin & Clerical

Location : Newry, Mourne and Down District Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £12.02

Duties and Responsibilities

1. Provide comprehensive administrative and secretarial support to a number of Council Officers on a

daily basis including acting as point of contact for a service or department.

2. Provide seamless confidential business support and administrative cover working cross

departmentally as required within the Business Support Service.

 Provide business support to agreed service standards and standard operating procedures to ensure

the highest standards of work, including effective and efficient turnaround times and work

prioritisation.

4. Process and record applications, system transactions and queries in accordance with approved

operating procedures.

5. Provide an excellent standard of customer service, including reception services and liaison with other

departments of the council, external agencies and members of the public. This will include taking

ownership of customer queries and complaints and following through to completion.

6. Provide advice and information to colleagues and customers on business support processes.

7. Process and maintain a range of data and document management systems, this will include filing,

archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with

statutory or service level agreement requirements.

8. Prepare papers and reports actioning recommendations and maintaining follow up and manage

correspondence in accordance with departmental procedures.

9. Process financial transactions, to include recording and receipt of all monies (including credit card

payments), bank lodgements, updating financial records, generating and processing invoices for

authorisation, purchasing goods and/or services, maintaining stock control records, assisting with

financial claims and budget monitoring in accordance with financial regulations and governance.

10. Operate and monitor the Council’s manual and computerised booking/requisition systems in

accordance with approved procedures.

11. Acknowledge correspondence received and draft, issue and respond in accordance with

departmental procedures and agreed timescales.

12. Organise meetings, prepare agendas, service meetings, take minutes, distribute all relevant

documents, action recommendations and maintain follow up as required.              

General

19. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts

of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council

Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant

Codes of Conduct.

20. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry,

Mourne and Down District Council.

21. Lead by example by behaving at all times in accordance with the Council’s values and promote same

within the organisation and externally.

22. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive

information under the control or access of the postholder is used, stored and maintained in

accordance with relevant data protection legislation.

23. Contribute to Corporate, Departmental and Regional working groups as required.

24. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans.

25. Promote diversity across the organisation and in the Department by adhering to the Council’s Equal

Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider.

Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

Experienced Basic Skills and Functional Skills tutors with a proven record of accomplishment of teaching either English/ Literacy; numeracy/Maths; ESOL or IT/ICT Digital Skills in Adult Community Learning, FE or in a Voluntary Sector setting.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

We are seeking tutors to deliver City & Guilds qualification from Entry 1 to Entry 3 and Level 1 to Level 2 to adults 19+ in our established Skills for Life department. All shortlisted tutors to be interviewed and are required to deliver a ten minute micro-teach to the interview panel.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Title : Tutor LBS-008 -SEND learners
Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

Experienced teachers for pre-entry Literacy classes with a knowledge of SEND learners.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

Experienced IT teacher who has the knowledge and ability to deliver digital skills qualifications and ITQs or similar to adults who has the flexibility to teach at Beginner level to Level 2.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Category : Housing, Benefits & Planning

Location : Southover House, Lewes and Eastbourne Councils

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £13.65

Senior Caseworker required to manage the Lewes District Council owned stock of Temporary Accommodation within the Lewes District. This post also requires the applicant to undertake some management of the Commercial properties also in Lewes District (private rented tenancies). 

The skills and qualities required are the following:

Tenancy management experience - preferably from a Social Housing provider/Council. 

Knowledge of homeless legislation - does not need to be in depth, but a general understanding is essential. 

Ability to undertake visits in and around the Lewes District and on occasion, cover in Eastbourne.

1. Provide detailed advice and support to the teams in relation to tenancy

management.

2. Investigate, manage and seek positive solutions in partnership with statutory and

voluntary agencies on complex tenancy management cases including Anti-

Social Behaviour, safeguarding, tenancy fraud and complaints

3. Manage breaches of tenancy, investigate reports and complaints about

neighbours and take appropriate enforcement action

4. Manage complex tenancy cases across tenure

5. Manage a range of cases, inspections and associated activity – working with

customers, neighbours and partner agencies to resolve problems, taking formal

action when required.

6. Work as the lead caseworker or supporting leads in partner agencies on a range

of complex cases, assessing the risk and vulnerability of customers and

considering all aspects of the customer’s situation in order to provide the best

avenue of support and action.Page 2 of 6

7. Proactively design and develop tools and guidance notes for the area of

specialism to enable the team to self-serve and widen their knowledge.

8. To promote, create and implement best use of available social media channels

to help increase awareness of the councils’ presence in the community.

9. Collaborate with other team leaders and colleagues to resolve issues and

identify and implement improvements in performance and customer services.

10. Manage, own and resolve escalated complaints.

11. Access and accurately update all relevant information systems, both customer

and back office ensuring that the Golden Customer Record is updated and

maintained through verification and validation, and in accordance with Data

Protection principles.

12. Actively develop and maintain an extensive working knowledge of Lewes and

Eastbourne Council’s services, processes and procedures.

QUALIFICATIONS

Essential

• GCSEs (or equivalent) at Grade

C or above including Maths and

English or qualified by strong

relevant experience.

Desirable

• Institute of Customer Services (or

equivalent).

SKILLS & ABILITIES

Essential

• Ability to effectively organise own

and team workload to meet

deadlines.

• Effective negotiation skills to

ensure a flow of new housing

solutions.

• Ability and commitment to help

challenging and distressed

customers.

• Ability to actively listen in order to

extract and assess important

information to ensure that the

appropriate arrangements are

made to support the internal and

external customer needs.

• Ability to work calmly and

sensitively.

• To be confident, flexible and the

ability to work on own initiative.

• Customer focused.

• Ability to use IT systems to

gather, store and produce reports

and process information.

• Ability to work, support and

deliver services within the

Councils Equalities Policy.

• Full understanding of channel

shift principles.

Desirable

• Project and / or change

management.

• Understanding of customer

demands and forecast planning.

• Understanding of social media

channels and channel shifts.Page 5 of 6

• Able to work with teams across

an organisation to improve

services.

KNOWLEDGE

Essential

• Best practice relevant to the post,

e.g. tackling anti-social

behaviour, succession, mutual

exchange and estate

management.

• Knowledge of housing law and

relevant legislation, including

privately rented accommodation

• Tenancy Management and

enforcement

• Professional boundaries and

safeguarding good practice.

• Housing Act 1996, 2004.

• Safeguarding.

• Data protection.

• Equalities.

Desirable

• Project and/or change

management.

• Able to exploit the use of new

technology.

• Knowledge of the Care Act &

Mental Health Act

EXPERIENCE

Essential

• Proven competence/expertise in

tenancy management, including

engagement with residents,

managing anti social behaviour

and court proceedings.

• Managing complaints and

successfully resolving difficult

problems.

• Engagement with private and

social sector housing providers to

find housing solutions.

• Working with external agencies

and service providers.

Desirable

• Working in a front line public

service team.

• Working within budgets and

meeting financial targets

Job Category : Human Resources

Location : Laurence House - First Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £29.21

We are looking for an experienced Senior HR practitioner with a proven successful track record working in a complex environment/organisation. The ideal candidate will have experience in Business Partnering and Employee relations, experience of managing others and setting performance targets and knowledge and experience of working for a local authority.

In return, we will offer excellent development opportunities, flexible working and the opportunity to make a real difference to our local community.

Location

We offer a hybrid working environment for our staff where you will work a minimum of 2 days a week from our modern offices at Laurence House in Catford (London).

Summary of Accountabilities and Personal Duties:

1. Direct and manage the team in the provision of high quality expert HR employee relation services, including providing expert advice, guidance and support across the directorates on complex people management issues and cases, including organizational change (restructuring and TUPE), and employee relations case work, ensuring the delivery of a customer focused and professional service.
   
2. Support the delivery of services’ priorities in all aspects of people management, developing effective working relationships with managers to achieve that.
   
3. Lead and direct the team in the provision of expert advice and support to managers on complex management of change issues including reorganisation /restructuring redundancy/redeployment, outsourcing/TUPE, job evaluation and consultation processes. This will include providing advice on financial and equality implications; job design, establishment control and reconciliation.
   
4. Analyse, monitor and review all HR metrics for the directorate(s), preparing reports and recommendations for DMT and other service management meetings. This will include using external insight and intelligence to help inform recommendations. 
   
5. Monitor and review the effectiveness of HR policies and protocols across the Directorates, identifying areas for improvement and development and making recommendations for the development of HR policy to support the continual smooth running of the Council. Review and develop areas of HR policy and practice as allocated, ensuring the Councils policies and procedures are legally compliant and in line with best practice.
   
6. Build and maintain constructive working relationships with trade union representatives and other staff representatives.  Undertake consultation and negotiation participating as necessary in Directorate consultative forums.

• Support and encourage managers to make best use of the Council’s learning and development offer, working with the learning and development team, to ensure that staff have the knowledge, skills and experience to fulfil individual and organisational needs and ambitions. 
  

Knowledge & Experience

Successful track record as an HR practitioner in a complex environment/organisation.

Experience of managing others and setting performance targets.  

Up to date knowledge of corporate and business challenges facing local authorities and public bodies and how to deliver people management solutions that address those

Sound knowledge of employee engagement, employment law, best practice and employee relations to deliver key outcomes that support the organisation’s priorities and objectives. 

Experience of successfully developing and implementing people management solutions to deliver agreed organisational outcomes

Good track record in leading and delivering people management initiatives and interventions to improve performance management and the employee experience.

Good understanding and experience of the political interface in a local authority and the role and needs of elected members.

Experience of successfully managing relationships and stakeholders within a complex organisation.

Experience of working in a unionised environment

Aptitudes & Skills

Strong communication skills – able to speak confidently, persuasively and articulately and to write clearly and effectively. 

Highly organised, able to prioritise and handle change, and to lead a team to work calmly and effectively under pressure and to meet deadlines

Ability to use information technology including MS Office and financial and human resources management systems.

Good project management and financial management knowledge.

Astute, with the ability to identify long and short term risks and opportunities, and to think creatively and work collaboratively to develop and deliver practical solutions

Job Category : Interims

Location : Sutton Gate, Sutton Housing Partnership

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £399.20

This is a hybrid role - mostly working from home. 

Will have to come into the office as and when needed. 

Essential:

● Experience of data management within NEC housing and the ability to export and interrogate datasets from the system

● Strong technical understanding of NEC Housing system security and admin unit setup

● Proven track record of the technical delivery of data quality projects and programmes

● Be able to demonstrate the following skills:

o Project Management/Organisation skills o Systems thinking

o Team and collaboration orientation

o Problem solving

o Performance driven

o Learning orientation

o Public speaking/Presentation skills

o Excellent written and oral communication

skills

Desirable:

● Experience of creating or editing Business Objects reports

● Experience of NEC in-product dashboards and implementation of the NEC Data Warehouse

● Experience of working with data visualisation tools, such as Power BI

Qualifications, or Proven Experience:

● Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field or equivalent work experience

● Experience in writing and editing SQL queries against and Oracle database

Key Responsibilities:

● Analysing the current system security setup and working with the business to create standardised Job Roles that link to the various positions across the organisation

● Preparing datasets for the purpose of understanding data issues and planning data cleansing activities

● Manipulating datasets for the purposes of data cleansing. SHP has identified a list of data cleansing activities that relate to personal data, property data as well as the system security and admin unit structure

● Review SHP’s data hierarchy in NEC Housing and preparing recommendations on how to rationalise and cleanse data

● Support the implementation of NEC’s Data Quality and Voids Performance dashboards

● Work closely with the business to ensure that procedures are in place to ensure the cleanliness of data that is entered in the system going forward

Job Category : Housing, Benefits & Planning

Location : Southover House, Lewes and Eastbourne Councils

Hours Per Week : 37.00

Start Date: Immediate start 

Start Time : 09:00

End Time : 17:00

Salary: £10.42

Caseworker required to assist the very busy Accommodation Team at Lewes & Eastbourne Councils. This role requires the post holder to support a Senior Caseworker with the day to day running of the service. This includes the placement of homeless clients into Emergency or Temporary Accommodation, completing Housing Benefit applications and placement paperwork. This role also requires substantial administration experience to help manage and keep records up to date. 

This role is predominantly working from home but the ability to attend the occasional day in Newhaven or Eastbourne offices is required.

Key skills and attributes - 

Ability to manage various priorities. 

Strength in administration and note keeping. 

Knowledge of homelessness legislation (a general understanding).

Able to collect IT equipment from Eastbourne Office.

Key Tasks

1. Casework or supporting leads in partner agencies on a range of homelessness, housing

options, allocations and rough sleeping cases, assessing the risk and vulnerability of

customers and considering all aspects of the customer’s situation in order to provide the

best avenue of support.4

2. Assist in the design and development of tools and guidance notes for Housing Needs and

Standards area to enable the team to self-serve and widen their knowledge.

3. To promote, create and implement best use of available social media channels to help

increase awareness of the councils’ presence in the community.

4. Access and accurately update all relevant information systems, both customer and back

office ensuring that the Golden Customer Record is updated and maintained through

verification and validation, and in accordance with Data Protection principles.

5. Actively develop and maintain a working knowledge of Lewes and Eastbourne Council’s

services, processes and procedures.

Corporate Accountabilities

1. To promote equality of opportunity in service delivery in line with strategic commitment and

corporate policies.

2. To promote a culture that is supportive of the Councils’ purpose, aims and values, and to

take all reasonable steps to maintain good employee relations

3. Staff are encouraged to participate fully in promoting a safety culture to protect the safety

and health of themselves, colleagues and other people affected by the Council’s activities

4. To understand and apply the council’s Data Protection and Data Quality policy and

procedures

5. Any other duties commensurate with the nature of the post.

6. You will be required to support Eastbourne Borough and Lewes District Councils’

corporate priorities and to ensure business continuity eg emergency response, elections,

deployment to critical services.

7. To work within the councils’ Core Competencies Framework. Central to the delivery of the

role are the values and behaviours set out below. These are shared by all employees and

applied to everything we do. The bullet points for each competency are examples of

performance required:

QUALIFICATIONS

Essential

• Good standard of general education

including GCSE at grade C or above

(or equivalent) in English and Maths,

or qualified by strong relevant

experience.

Desirable

• Institute of Customer Services (or

equivalent).

TRAINING

Essential

• Commitment to undertake continuing

professional development.

• Commitment to undertake a

Customer Services qualification.

• Equalities.

• Willingness to undertake relevant

training.

Desirable

• Customer Service.

• Health and Safety.

SKILLS & ABILITIES

Essential

• Able to communicate effectively, (face

to face, written and telephone) with

customers, colleagues, council

officers and external agencies.

• Ability to deal with challenging,

vulnerable and distressed customers

and difficult situations.

• Ability to actively listen in order to

extract and assess important

information to ensure that the

appropriate arrangements are made

to support the customer’s needs.

• Ability to work calmly and sensitively.

• To be confident, flexible and the

ability to work on own initiative.

• Customer focused.

• Ability to use IT systems to gather,

store and process information.

• Ability to work, support and deliver

services within the Councils

Comprehensive Equalities Policy.

Desirable

• Able to exploit the use of new

technology.

• Able to work with teams across an

organisation to improve services.

Job Category : Allied Health/Psychology

Location : Civic Offices, London Borough of Sutton

Hours Per Week : 18.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £27.92

We are looking for an experienced Expert Assessor to join the Concessionary Travel Team in London Borough of Sutton.  This is a part time post (18 hours) but other applications will be taken into consideration. We welcome both Occupational Therapists and Physiotherapists, registered with HCPC, to apply.  They will be supervised by an Occupational Therapist, receiving regular supervision and access to informal support.  The Expert Assessor will be responsible for completing both desktop assessments, and twice weekly mobility clinics held face to face in the London borough of Sutton, to assess if residents meet the eligibility criteria for a Concessionary Travel pass; Blue Badge, Freedom Pass or Taxi Card.  Hybrid working is possible but attendance of face to face clinics is essential.

Representative accountabilities 

• ●  Deliver service activities and manage caseloads to ensure intended outcomes for customers and the Council are delivered within agreed service standards. 
• ●  Identify and implement improvements in own work area in order to deliver continuous service improvement and improved outcomes to customers. 
• ●  Liaise with customers to review service requirements and resolve problems. 

● Keep up to date with changes in policy/legislation/contractual requirements in order to ensure service delivery is effective and complies with appropriate regulations. 

Person specification (knowledge, skills, experience and behaviours required in the role) 

1. Occupational Therapy qualification and to be able to meet the requirements of the HCPC the Occupational Therapy regulator and the College of Occupational Therapy. 

• A current valid UK driving licence and the use of a car for work, with valid insurance covering business use. Ability to travel around the borough and visit people in their homes and communities. 
• Demonstrate an effective and active use of supervision and appraisal for accountability, professional reflection and development 
• Demonstrate a critical understanding of the application to Occupational Therapy of research, theory and knowledge 
• Demonstrate a critical understanding of the legal and policy frameworks and guidance that inform and mandate Occupational Therapy practice, recognising the scope for professional judgement. (Relating specifically to the area in which this post works) 
• Demonstrate a critical knowledge of the range of theories and models for Occupational Therapy intervention including the impact of congenital, traumatic or chronic conditions affecting everyday life in the individual’s environment, facilitate interventions using techniques, equipment, adaptations and support, to sustain the maximum potential level of independence. To demonstrate a working knowledge of key concepts of attachment, separation, loss, change and resilience across the life course and the ability to make evidence informed judgements 
• Understand forms of harm and their impact on people, drawing on concepts of strength, resilience, vulnerability, risk and resistance. Recognise the factors that create or exacerbate risk and contribute to the assessment and management of risk. Be able to 

identify appropriate responses to safeguard vulnerable people of all ages and promote their wellbeing 

• Be able to demonstrate use of Occupational Therapy methods, models and tools, to promote positive change, independence and to prevent harm, in doing so demonstrate 

value and take account of the expertise of service users, carers, and professionals 

• Understand the authority of the Occupational Therapy role and use this appropriately and 

confidently as an accountable professional, 

1. Demonstrate skills in sharing information appropriately and respectfully and recognise lines 

of accountability and the boundaries of professional autonomy and discretion. 

11. HCPC registration body underpinning the role and expectations of an Occupational 

Job Category : Admin & Clerical

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary: £17.90

The role will be support the delivery of the family hubs and start for life transformation programme

PRINCIPAL ACCOUNTABILITIES 

1. To maintain confidentiality on all information relating to service users and staff(past and present), ensuring compliance with the Data Protection Act. 
2. To produce statistical information that supports performance management and operational managerial decision making based upon data that is reliable and of good quality. 
3. Develop specific knowledge and skills that support the remit of the Senior Performance Analysts – Safeguarding and Care 
4. Support training and guidance to managers and practitioners around data and performance management and how these products are utilised to support effective social work practice. 
5. To support in the research, collation, capture, storage and publication of evidence and datasets to support strategic planning and decision-making within Children and Families. 
6. To support the updating of analytical products for Children and Families to support strategic planning and commissioning. 
7. The post-holder will be required to liaise with colleagues across the to ensure that data and intelligence are shared widely and efficiently. 
8. To prepare cyclical and ad-hoc Children and Families performance reports and present these to managers and other stakeholders as required. 
9. BeachampionforstatutorydataandreportingframeworksforChildrenandFamilies and support all necessary data collection, validation, and reporting to support compliance with these. 
10. Liaise with front line workers and managers to provide appropriate support, guidance, and advice within Children and Families to improve data and performance monitoring, completion of statutory returns and facilitate the provision of operational management information to Children and Families to agreed timetables and specifications. 
11. To carry out the duties and responsibilities of the job in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation and to actively promote equalities through the application of the Council’s employment practices and procedures in accordance with relevant legislation. 

Knowledge, including educational qualifications: 

Good understanding of the national and local context for children’s services, including Early Help, Safeguarding and Looked After Children including Care Leavers. 

Good understanding of legislation, policy and the regulatory frameworks governing Children’s Services.
Good analytical and numerical skills and a demonstrable ability to work with datasets. 

Experience: 

Relevant professional qualification or experience of children’s services.

Experience of performance management, data cleanliness, quality assurance processes and operations in a high performing team. 

Ability to support in the production of information for external regulators including for inspection. 

Experience of data protection and safeguarding frameworks. 

Ability to produce performance information, quality intelligence and analysis products which support service improvement. 

Experience of using a range of software and systems relevant to children’s services in support of data extraction, manipulation, presentation and submission, for example: 

• Microsoft Office applications (e.g. Word, Excel, Access); 
• Business Objects Infoview & Web Intelligence, 
• Mosaic, 
• Synergy, 
• BI tools (preferably PowerBI) 

Job Category : Interims

Location : Patchway (Severnvale) Hub, South Gloucestershire Council

Hours Per Week : 37.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £360.00

To carry out psychological assessments and provide the LA with psychological advice for Education, Health and Care (EHC) Needs Assessments.

Working from home / Hybrid work patterns accepted.

Please ONLY submit candidates that have agreed with the rate on display.

Job Category : Operational & Support Staff

Location : Service Headquarters, Carmarthen, Mid and West Wales Fire and Rescue Service

Hours Per Week : 37.00

Start Date : immediate start

Start Time : 09:00

End Time : 17:30

Salary: £12.02

About this Job 

A challenging and exciting opportunity exists for the right person to form part of Mid and West Wales Fire and Rescue Service in the post of a Clerical Assistant. The successful individual will be responsible for providing clerical support to the Operational Equipment and Assurance department and to attain the department’s goals and effective and efficient administration of the Operational Support team with the use of the dedicated computer applications to record and maintain records. You will be responsible to process and monitor, cross-reference and confirm validity, and accurate completion of works before passing to finance and allocate work streams for the operational support team of hydrant inspectors.

The Person 

Suitable applicants will have already demonstrated achievement with the appropriate administrative qualifications at NVQ Level 4/HNC/HND and/or appropriate experience.

You will have the skills and aptitudes to operate effectively at a Clerical Assistant. If you are highly organised, a confident communicator with sound judgement and a proven track record in admin, this is an opportunity to drive forward an exciting role for the fire and rescue service, in an area that offers excellent working and living conditions. 

The successful applicant will be based at Fire Service Headquarters in Carmarthen, which administers 58 fire stations and 1300 staff with a budget of over £63 million. Mid and West Wales provides a beautiful environment in which to live and work, and the opportunity for a high quality of life.

1.         Appropriate administrative qualifications at NVQ Level 4/HNC/HND and/or appropriate experience                    

          

2.         Current Driving Licence                               

KNOWLEDGE

3.         Knowledge and understanding of the services provided within the Operational Equipment and Assurance Department             

          

4.         Experience in Microsoft Office packages and various other software packages                             

5.         Knowledge of Operational Equipment and Assurance Department policies and procedures                                

EXPERIENCE

6.         Experience of day-to-day office administration                               

7.         The ability to work under pressure to tight deadlines, often having to prioritise to meet unexpected or changing workload                             

8.         Experience in dealing with members of the public                          

Job Category : Social & Health Care Qualified

Location : Sumner House, Southwark Council

Hours Per Week : 36.00

Start Date : 30/10/2023

Start Time : 09:00

End Time : 17:00

Salary: £21.64

To provide a comprehensive, effective, integrated, systemically-informed social work 

service, within Southwark’s practice framework, managing complex cases. To deliver 

excellent social work practice, assessing complex need, planning and working purposefully 

with families, support networks and other professionals to manage risk, safeguard children 

and promote positive outcomes. To provide a social work service which is both relationship[1]based and which responds in a timely manner within statutory guidelines. To work 

collaboratively with the team, supporting the development of best practice and confident 

practitioners through coaching and mentoring of students, newly qualified social workers 

and less experienced practitioners.

PRINCIPAL ACCOUNTABILITIES

Responsibilities (in line with the Knowledge and Skills Statements for Approved

Child and Family Practitioners

Relationships and effective direct work

1. Provide focused and purposeful systemically-informed social work within Southwark’s

practice framework, in complex situations, with explicit aims and objectives about

desired outcomes which are proportionate to each child’s identified risk and need.

2. Establish rapport, build and maintain professional, respectful, and honest relationships

with children and their families to develop trust and assist in safeguarding children,

resolving conflict and promoting positive and timely outcomes.

3. Deliver social work practice which is informed by statutory guidance, best evidence,

and research knowledge.4. Provide professional guidance, support and developmental opportunities with less

experienced or knowledgeable social work colleagues, including taking the role of

practice educator with social work students, and assessor of NQSWs in their ASYE

year.

Communication

5. Present complex information in writing and in person in a range of settings, including

professional input at child protection conferences and representing the Council at

Court.

6. Maintain case records and management information on appropriate systems,

ensuring that case files are organised and up to date.

7. Manage and organise complex information, producing comprehensive, analytic, high

quality reports which evaluate the most appropriate interventions and make cogent

arguments based on evidence.

Job Category : Facilities & Environmental Services

Location : Tadlow House,  Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:15

Salary: £13.21

DBS is a MUST required.

MUST have a clean Full UK drivers license.

Manuel position physically fitness is a requirement 

Report writing & basic IT skills is a must

Positions will be based in Kingston.

Monday - Friday 7am-3.15pm (36 hours a week)

Previous experience would be beneficial

Training will be provided.

1. Customer Service and focus
2. ● "It is of paramount importance that the Council's objective of working within an engagement culture with its residents is realised. This objective is multifaceted and includes community led scrutiny, audit and testing of decisions and service provision, and to ensure a greater level of information sharing, empowerment and engagement by residents. This will be achieved by employing a range of formal and informal methods to involve residents and it is the responsibility of every post holder in the Council to contribute to the development and sustainability of this ethos."
3. ● To meet the Council’s customer service standards demonstrating professionalism and courtesy at all times to colleagues, customers and stakeholders.
4. ● Understands the needs and expectations of internal and external customers and partners including service departments and partner organisations and to provide them with information and advice relating to the service provided.
5. ● To demonstrate a passionate “can-do” attitude to customer service and to demonstrate ownership, responsibility, flexibility, collaboration with others and empathy that raises the Council’s profile based on excellent communication skills.
6. ● To act as the front line contact with residents to foster excellent customer care relations between residents and the Council to include:
7. ● To report complaints to the Team Leader Estate Services.
8. ● Resolving initial complaints about the service.
9. ● To attend Resident Association meetings as required.
10. ● To be involved in resident participation and consultation activities.

● To effectively engage and involve customers in current and future service delivery.

Knowledge, including educational qualifications 

1. Good general education
2. Understanding of the needs of estate residents and services
3. Understanding of good customer service
4. Ability to use information technology to undertake required duties

Experience: Tier One

1. Significant experience of caretaking and estate services
2. Experience of working to tight deadlines
3. The ability to drive all RBK Housing Vehicles and in possession of a valid driving licence

Experience: Tier Two – in addition to Tier One requirement the following is applicable

1. Significant staff management experience

Experience of resident consultation